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    http://www.slideshare.net/NeepaSharma/advertising-project-bata

    TheprojectinvolvesdesigningapromotionalcampaignforBataIndiaLimited,apartoftheBataS

    hoeOrganization.Today,BataIndiahasestablisheditselfasIndiaslargestfootwearretailer.Itsr

    etailnetworkofover1200storespresentinallthemetros,mini-

    metrosandtowns.TheprojectrevolvesaroundtheadvertisementcampaigntobedesignedforBat

    asoriginalandbasicbrand,theproductcategorybeingCasualFootwear.BRAND:BATAINDI

    ALIMITEDCATEGORY:CASUALFOOOTWEARDESIGNINGTHEPROMOTIONAL

    CAMPAIGN

    AcknowledgementWithmydeepestappreciation,IwouldliketothankMs.AnujaMathurforprovidingmethe

    opportunitytoundertakearesearchworkonDesigningapromotionalcampaignforBataI

    ndiaLimited.Iwouldliketothankherfromprovidingmeallthenecessaryhelpincompleti

    ngthisproject.IwouldliketothankShaheedSukhdevCollegeofBusinessStudies,Vivek

    Viharforprovidingmeanexcellentenvironmentwhichhelpedinmyproject.Iwouldalsoli

    ketothankallmyclassmatesforhelpingme,inonewayortheother,forthesuccessofthisres

    earchpaper.Withouttheirsupport,itwouldbeverydifficultformetocompletetheprojecto

    ntime.Iamalsoindebtedtothewholelotofpeople,whoaremaintainingandupdatingtheva

    riousweb-

    sitesandreportswhichhavebeenagreatsourceofinformation.Aboveall,Iwouldwanttogi

    vethecreditofthisprojecttomyfamilyforalltheirsupportandguidance.

    1. Neepa Sharma [8059] , BBS 3M2011 BATA: ADVERTISING

    CAMPAIGN The project involves

    designing a promotional campaign

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    for Bata India Limited, a part of the

    Bata Shoe Organization. Today,

    Bata India has established itself as

    Indias largest footwear retailer. Its

    retail network of over 1200 stores

    present in all the metros, mini-

    metros and towns. The project

    revolves around the advertisement

    campaign to be designed for Batas

    original and basic brand, the product

    category being Casual Footwear.

    BRAND: BATA INDIA LIMITED

    CATEGORY: CASUAL

    FOOOTWEARDESIGNING THE

    PROMOTIONAL CAMPAIGN

    2. AcknowledgementWith my

    deepest appreciation, I would like tothank Ms. Anuja Mathur for providing

    me theopportunity to undertake a

    research work on Designing a

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    promotional campaign forBata India

    Limited. I would like to thank her

    from providing me all the necessary

    help incompleting this project. I

    would like to thank Shaheed

    Sukhdev College of Business

    Studies,Vivek Vihar for providing me

    an excellent environment which

    helped in my project.I would also like

    to thank all my classmates for

    helping me, in one way or the other,

    for thesuccess of this research

    paper. Without their support, it would

    be very difficult for me tocomplete

    the project on time.I am also

    indebted to the whole lot of people,

    who are maintaining and updating

    the variousweb-sites and reports

    which have been a great source of

    information.Above all, I would want

    to give the credit of this project to my

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    family for all their support

    andguidance. 2|Page

    3. TABLE OF CONTENTSS. No.Particulars Pg. No. 1. Introduction 4

    2. Designing a Promotional Strategy

    5 3. Situation Analysis 6 4.

    Competitive Analysis 7 5. Bata: Long

    run objectives and positioning

    strategy 9 6. Bata: The marketing

    Plan and Communication 11 7.

    Advertising 13 8. The Advertising

    Plan 15 9. Message Strategy 16 10.

    Creative Strategy 20 11. Execution

    21 12. Designing of Message 22 13.

    Copy Strategy 23 14. Layout 24 15.

    Production and Implementation 26

    3|Page

    4. INTRODUCTIONBata India is thelargest retailer and leading

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    manufacturer of footwear in India

    and is a part of the BataShoe

    Organization.Incorporated as Bata

    Shoe Company Private Limited in

    1931, the company was set up

    initially as a smalloperation in

    Konnagar (near Calcutta) in 1932. In

    January 1934, the foundation stone

    for the firstbuilding of Batas

    operation - now called the Bata. In

    the years that followed, the overall

    site wasdoubled in area. This

    township is popularly known as

    Batanagar. It was also the first

    manufacturingfacility in the Indian

    shoe industry to receive the ISO:

    9001 certification.The Company

    went public in 1973 when it changed

    its name to Bata India Limited.

    Today, Bata India hasestablished

    itself as Indias largest footwear

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    retailer. Its retail network of over

    1200 stores gives it areach /

    coverage that no other footwear

    company can match. The stores are

    present in good locationsand can be

    found in all the metros, mini-metros

    and townsBatas smart looking new

    stores supported by a range of better

    quality products are aimed at offering

    asuperior shopping experience to its

    customers.The Company also

    operates a large non retail

    distribution network through its urban

    wholesale divisionand caters to

    millions of customers through over

    30,000 dealers.Bata has the

    following brands operating under its

    umbrella: Bata, Mocassino, North

    Star, Marie Claire,Bubblegummers,

    Ambassador, Hush Puppies, Scholl,

    Comfit, Power, Sparx, Reebok,

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    Weinbrenner,Naturalizer, Bata and

    I.But the promotional campaign has

    to be designed only for the original

    and classic brand Bata, which

    isabout finding STYLE that agrees

    with the consumers tastes, meet

    their diverse needs, meet

    theirbudget, and fulfill their well-

    being.Product Attributes:

    Comfortable and Trendy Footwear

    Easy to Maintain Contemporary

    Styles with International Know-How

    High Quality at affordable prices

    Versatile products to suit each

    occasion 4|Page

    5. DESIGNING A PROMOTIONAL

    STRATEGYIt involves various stepswhich have been illustrated through

    the figure below. These have been

    furtherdiscussed in the following

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    sheets. Framework for Advertising

    Planning and Decision-making:

    Situation Analysis Consumer/Market

    Analysis Competitive Analysis

    Marketing Program Role of

    Advertising, Sales Force, Price,

    Promotion, Public Relations

    Advertising Plan

    Objectives/Segmentation/Positioning

    Message & Media: Strategy and

    Tactics Implementation Facilitating

    Agencies Social and Legal

    Constraints 5|Page

    6. SITUATION ANALYSIS:SituationAnalysis implies research which is

    vital to any further planning or

    decision making. Consumer/MarketCompetitive Analyis Analysis1.

    CONSUMER/MARKET

    ANALYSISIndian Footwear

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    MarketIndia footwear market is

    estimated at about Rs 19,900 crore

    with a growth rate of 8-10 per

    cent[according to the data provided

    by market advisors in September

    2011]. The category covers

    casual, formal, semi-formal and

    sports shoes along with sandals for

    men and women. Mens segment

    accounts for 59 per cent of the

    market, while womens segment

    contributes 41 per cent. By

    products, the Indian footwear market

    is dominated by casual footwear

    market that makes up for nearly two-

    third of the total footwear retail

    market. The overall share of

    organized retail is 20 per cent and is

    expected to reach 25-30 per cent by

    2015. Urban India is estimated to

    contribute 70 per cent to the overall

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    footwear market in FY 2011.

    Exclusive-brand outlets account for

    over 50 per cent of the footwear

    market followed by multi- brand

    outlets at 28 per cent. The

    preference for branded products is

    on the rise with a growing consumer

    preference to shop from organized

    retail locations like malls/large format

    stores. Key brands in India are

    Bata, Liberty, Clarks, Woodland,

    Khadims, Metro, Red Tape, The Loft,

    M&B Footwear, Da Milano,

    Timberland, Puma, Nike, Adidas,

    Reebok, M&B, Rockport, Provogue,

    Lee Cooper, Converse, Nine West,

    Aldo, Relaxo etc. 6|Page

    7. 2. COMPETITIVE ANALYSISRICH CLASS NIKE, REEBOK,

    ADIDAS, PUMA UPPER MIDDLE

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    CLASS ACTION, LIBERTY, NI KE,

    ADIDAS, REEBOK LOWER MIDDLE

    BATA, ACTION, LIBERTY, CLASS

    NIKE, ADIDAS, RELAXOLOWER

    INCOME GROUP BATA, ACTION,

    RELAXO COMPANIES TARGETING

    THE CONSUMERS SEGMENTED

    ON THE BASIS OF INCOME LEVEL

    7|Page

    8. COMPARISON OF BATA INDIAAND MAJOR COMPETITORS

    (PORTERS MODEL)BASIS OF

    COMPARISON NIKE ADIDAS

    RELAXO ACTION BATA

    LIBERTYBARRIERS TO ENTRY

    ABSENT ABSENT ABSENT

    ABSENT ABSENTABSENTBARGANING POWER OF

    LOW LOW HIGH HIGH HIGH

    HIGHBUYERSBARGANING

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    POWER OF LOW LOW HIGH HIGH

    HIGH HIGHSUPPLIERTHREATS

    OF HIGH HIGH HIGH HIGH HIGH

    HIGHSUBSTITUTESRIVALRY

    AMONG THE HIGH HIGH HIGH

    HIGH HIGH HIGHEXISTING

    COMPITITORSIn fact, Bata India

    also faces competition from Chinese

    imports. Though it is true that

    peopleare increasingly becoming

    more quality conscious rather than

    just price conscious, but theincome

    segment that Bata caters to consists

    of people who may prefer to buy

    Chinese productsbecause of cost

    constraints and lack of awareness of

    Bata shoe products and their price

    range.Considering all of this, the

    market strategy of the company

    should be aligned with the

    situationanalysis to produce better

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    results for the firm.The Marketing

    Strategy includes: The long-run

    vision and objectives of the company

    An articulation of the specific

    strategic position it will aim to occupy

    in the marketplace.For this, is also

    required, the examination and

    analysis of all important external and

    internalfactors operating in current

    situation. It includes assessing the

    strengths, weaknesses, threatsand

    opportunities [also known as the

    SWOT Analysis]. 8|Page

    9. BATAs Long-run Vision andObjectives VISION: To grow as

    dynamic, innovative and market

    driven manufacturer and distributor,with footwear industry while

    maintaining a commitment to the

    country, culture, and environment in

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    which the company operates.

    MISSION: To be successful as the

    most dynamic, flexible and market

    responsive organization, with

    footwear as its core business.

    OBJECTIVES: Bata India, today,

    wishes to reposition itself as a

    market driven, fashion conscious

    lifestyle brand. Catering to a wide

    variety of customer groups, Bata will

    provide its products and services to

    all the age groups in the community.

    Also aims to provide the finest

    quality through customer

    involvement.BATAs Market

    Positioning Plans [Assumptions]

    Bata is planning to exit from the

    lower end segment and focus more

    on the middle and upper middle

    class of the society, because of

    growth in the number of people

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    belonging to these segments and the

    rising income level of its target

    customers. The overall market

    quite quality conscious now. Bata, in

    order to deal with the threat of the

    Chinese imports, would have a

    strategy focusing primarily on

    customer intimacy as it would be

    aiming to enhance its brand equity

    by providing a complete experience

    for families who come to shop at its

    retail outlets. Another positive for

    Bata will be that the customers, who

    are more aware now, usually do not

    associate quality and reliability with

    Chinese products, where as Bata

    can use its brand to fill this void.

    Also recently Bata has recently rolled

    out the very high quality and

    premium products that were

    introduced under its Bata brand in

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    2001, because of the fact that Batas

    image has been created over its

    existence of around 40 odd years

    and trying to just move out of its

    current segment of the middle and

    upper middle class people and trying

    to capture the higher end of the

    market overnight can be an uphill

    task for Bata to say the least. 9|Page

    10. BATA: SWOT ANALYSISStrengths1. Brand Image

    Weaknesses2. Reasonable quality at

    low orreasonable price3. Diversity

    with ranges in 1. No continuity of

    leadershiprunning, training, court,

    basketb 2. In 2001, 5% decrease in

    netall, football and Outdoor salesdue to diversification into4. Footwear

    for the entire family premier segment

    (improper5. Financially Strong

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    targeting and positioning)6.

    Conveniently accessible 3. No

    proper planning regardingoutlets in

    various parts of the Advertisement

    and Promotionscountry 4. No variety

    in Fashionable7. Targeting all

    income segments shoes8. Provide

    training for managersand

    employees9. Nationwide retail

    network Opportunities1. E-

    Commerce Threats2. Acquired,

    Partnership with smallplayers 1.

    Customer Dissatisfaction3. Entering

    new segments of 2. Price wars with

    competitorsMarkets 3. Competitors4.

    Capturing Market where no 4.

    Political Instabilityother potential

    competitor exists 5. Economic

    Threat5. Innovative Products 6.

    Changing in consumer6. New

    mediums for

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    preferencesadvertisements 10 | P a

    g e

    11. Bata: The Marketing Plan &CommunicationThe marketing plan

    includes formulating strategies and

    tactics for each of the 4

    Ps:PRODUCT: BATA India has

    many brands under its original brand

    name BATA. But we are

    consideringdeveloping a promotional

    campaign only for the product

    category of casual footwear which

    sells bythe original brand name

    BATA.PRICE: BATA India is

    currently concentrating on the middle

    income level segment for its

    productcategory of casual footwear,thus the price would be ranging from

    INR 300 to 1500.PLACE

    (DISTRIBUTION): BATAS retail

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    network of over 1200 stores gives it

    a reach / coverage that noother

    footwear company can

    match.PROMOTION: This would

    include integration of various

    marketing techniques like Sales

    promotion,Consumer Promotions

    (Gift Coupons), Trade Promotions

    (Count-Recount Allowances),

    Advertising, In-store Advertising for

    general shoe retail stores, and Public

    Relations.These communication

    tools are used in a way such that

    they complement each other in

    thecommunication and persuasion

    process. Taking into consideration,

    the promotional elements in brief :-

    SALES PROMOTION:Sales

    Promotion are of two broad types: 1.

    Consumer Promotions 2. Trade

    PromotionsConsumer

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    Promotions:The tool already in use

    by the Bata India group is Bata Gift

    Vouchers. The designing of the

    vouchersneed to be complementary

    to the theme used for advertising so

    as to reinforce the image of the

    brand.These gift vouchers have the

    following features: Convenient

    denominations 6 months validity

    Redeemable on all Bata products

    Acceptable at over 800 Bata stores

    across India 11 | P a g e

    12. Trade Promotions:Thepersuasion tool used here can be

    Count-Recount Allowance. Under

    this, the discount is applied notto the

    quantity that the retailer buys fromthe manufacturer during the

    promotional period, but only tothat

    quantity that is moved from the

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    retailers stores. As a consequence,

    the retailer gets greaterincentive to

    pass the price cut on to the

    consumer so that the product

    moves from the store into

    theconsumers hands. This tool can

    be very beneficial for a brand like

    Bata where consumers are very

    brandconscious and have high

    bargaining power.PUBLIC

    RELATIONSBata was recently in

    news stories because of a change in

    its management in September 2011.

    Mr.Marcelo Villagran, Group

    Managing Director Bata Emerging

    Markets -India has been promoted to

    theposition of overall In-charge as

    the Group Managing Director to look

    after the entire business of

    LatinAmerica Region, and therefore,

    Mr. Rajeev Gopalakrishnan, who had

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    been groomed by Mr.

    MarceloVillagran for seven months,

    has now become the Managing

    Director of Bata India Limited.

    Mr.Gopalakrishnan has been

    working closely with Mr. Marcelo

    Villagran to ensure continuity and

    smoothtransition for achieving the

    business plan and goals of Bata

    India Limited as well as that of BSO

    (BataShoe Organization).Bata India

    has also ventured into Cause

    Related Marketing very recently: A

    Library for the DifferentlyAble

    Children.A well thought CSR

    initiative, Bata Childrens Programme

    offers children a Library at Shravan

    Viklangkalian Kendra School,

    Gurgaon. It was inaugurated by Mr.

    Rajeev Gopalakrishnan, MD of Bata

    India andthe event was followed by a

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    lively cultural programme by the

    students. Mr. Gopalakrishnan, ended

    themoment by handing over the gifts

    to the kids. 12 | P a g e

    13. ADVERTISINGADVERTISINGCOMMUNICATION SYSTEMIt

    involves a perception process and

    four of the elements shown below:

    the source, a message,

    acommunication channel and a

    receiver. The receiver may also act

    as source of information by talking

    tofriends or associates (also known

    as word-of-mouth communication)

    leading to group influence

    anddiffusion of information.

    Perception Process Source ReceiverMsg Msg Destination (Advertiser)

    (Audience) Channel Channel

    (Media) (Word-of-Mouth)SOURCEIt

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    is the point at which the message

    originates. It maybe the company

    offering the product, theparticular

    brand or the spokesperson

    used.MESSAGEIt refers to both the

    content and execution of the

    advertisement.CHANNELIt may

    consist of one or more types of

    media, such as radio, television,

    newspapers, magazines,billboards,

    point of purchase displays, etc.

    Word-of-mouth is another important

    channel.RECEIVERIt refers to the

    target audience, segmented on the

    basis of maybe lifestyle, benefits

    sought,demographics, etc.

    Receivers involvement level is also

    an important aspect. 13 | P a g e

    14. DESTINATION The initialreceiver of advertising message

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    might engage in word-of-mouth

    communication to the ultimate

    destination of the message. The

    receiver then becomes the interim

    source and the destination becomes

    another receiver. ADVERTISING

    EXPOSURE MODEL

    Awareness/Familiarity with Brand

    Information about Brand

    Attributes/Benefits Creation of Brand

    Image/Perosnality PurchaseAd

    Exposure Brand Attitude Bheavior

    Association of Feelings with Brand

    Linlkage of brand with Peers/Group

    Norms Reminder or Inducement

    about Brand Trial Advertising

    Exposure Model shows the various

    processes that occur after

    consumers are exposed to an

    advertisement. Exposure to the

    advertisement can create:

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    Awareness about the brand, leading

    to feeling of familiarity with it in

    consumers minds Information about

    the brands benefits and attributes on

    which the benefits are based Also

    generate feelings in an audience that

    begin to associate with the brand or

    its consumption Can lead to a

    generation of an image for the brand

    (brand personality) though the

    choice of spokesperson and various

    execution devices Can create an

    impression that the brand is favored

    by the consumers peers-individuals

    and groups that the consumer likes

    to emulate. These five effects can

    lead to a favorable liking/attitude for

    the brand, which in turn should lead

    to Purchase action. 14 | P a g e

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    15. The Advertising PlanTheadvertising plan and decision making

    focus on three crucial tasks:

    objectives and target

    selection,message strategy and

    tactics, and media strategy and

    tactics.Objectives and Target

    SelectionThe objective of the

    advertising campaign for BATA

    would be to spread awareness about

    the brand andits product quality and

    pricing, by beginning promotional

    campaign only for its original and

    classic brandBata rather than trying

    to promote all the brands currently

    operating under its umbrella (like

    MarieClaire, North Star, Sparx,

    Weinbrenner, Comfit etc.)Bata wants

    to position itself on the basis of Price

    and Quality. The target market is the

    audiencebelonging to the upper and

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    lower middle class (segmented on

    the basis of income level). Theres a

    needto establish an image for Bata

    such that families feel happy and

    comfortable coming to shop at

    Batasretails outlets.Its advertising

    objective is to portray itself as a

    consumer-friendly shoe brand, which

    offers variety ofcasual footwear

    [men, women, kids] with good

    quality, comfort and style at low

    prices. For this, it is bestto direct the

    advertisements to more selected

    groups for which it is easier to

    develop relevant,stimulating copy,

    rather than directing the advert to a

    broad audience.How would Bata

    want its advertising to work?FOCUS

    ON EXPOSURE, SALIENCE AND

    FAMILIARITYIn the past 10 years,

    Bata has not up with any effective

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    promotional campaigns. They

    havent advertisedfor any of their

    products for a long time now. But

    considering the rising competition

    and changingdemographics and

    behavioral patterns of people, it is

    necessary for Bata to get into

    advertising which ismore focused on

    exposure and building familiarity with

    the brand.Such brand salience or

    top-of-mind awareness does not only

    get new customers, but is also

    extremelyhelpful in main existing

    customers buy a particular brand

    even more frequently. For example,

    even if aperson is a usual Bata

    customer, he might want to try a

    Relaxo slipper just because of the

    way it isshown in advertisements or

    the models/actors used to display it.

    To alter such purchase behavior,

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    Bataneeds to put in more on

    repeated exposure; it can take

    advantage of various mediums to do

    the same,as it does not even face

    the threat of losing its brand

    exclusivity. Its a brand for the

    masses.This will help people in

    developing a positive attitude about

    the brand and also fight competition

    fromChinese imports. The extensive

    distribution system of Bata would

    complement the repeated exposure

    tothe brand. 15 | P a g e

    16. MESSAGESTRATEGYATTENTION AND

    COMPREHENSIONThe attention

    and involvement of the audiencedepends upon ability, motivation and

    opportunity.ABILITYA person is

    more attentive towards something

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    theyre able to understand. What the

    advert says, theway the

    spokesperson talks about the

    benefits/features, the language used

    is all very important alongwith the

    fact whether the message is

    comprehendible or

    not.MOTIVATIONIs the person

    interested enough? A person maybe

    interested in a specific product

    category A person may be keen

    about a particular way of sending

    across the message (language used,

    humor used, jingles, etc.) or media

    used (newspapers). Can a message

    be designed that encourages

    maximum number of people to get

    involved? Ego Involvement: Image

    that the people carry of themselves.

    Connection between the ego of the

    buyer and the product (brand). Is the

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    product something that would

    enhance their

    personality?OPPORTUNITYIs the

    information readily accessible? Do

    retailers have enough info to be

    passed on to the ultimate

    customers? Do customers need to

    search for information? (in such

    cases, competitors are at advantage)

    Is the advert visible as much as

    required?COGNITIVE

    RESPONSEAspects that build

    Cognitive Response: Support

    Argument: The Company agrees

    with whatever the consumer wants to

    believe. Counter Argument: The

    Company claims something that is

    usually unbelievable, i.e. audience

    rejects what the advert tries to say.

    Execution Bolstering: When the as is

    perceived very positively and the

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    audience like the presentation

    (colors, characters used, dcor,

    jingle) Execution Derogation: When

    the feel of the advert is not very

    good. Audience doesnt like the way

    the ad is presented. 16 | P a g e

    17. Bata would try to avoid ExecutionDerogation by using warm feelings in

    its ad, alongside raising

    certainquestions in the ad itself and

    answering it. Its the best way to deal

    with Counter Arguments.Consumers

    response also depends on whether

    the product is high involvement or

    low involvement, andwhether the

    product is a thinking product or a

    feeling product. HIGH I IIINVOLVEMENT LOW III IV

    THINKNG FEELING (RATIONAL

    CUES) (PERIPHERAL CUES)Bata

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    Shoes lies in the category of High

    Involvement, Feeling Product where

    customers usually follow thepattern

    of FEEL-LEARN-DO, i.e. first they

    feel about the product or brand, then

    learn about it featuresand benefits

    and then take action (purchase/no

    purchase).For making the customer

    FEEL the brand/product, we need

    to make and execute the

    advertisement ina way that the

    consumer is able to associate

    positive feelings to the brand and an

    identity is createdaround the

    brand.ASSOCIATING FEELINGS

    WITH THE BRANDA brand could

    use various emotions in the ad like

    humor, fear, happiness, warmth,

    anxiety, etc. Forbuilding the advert of

    Bata India Shoes, we would rely on

    the feelings of joy and warmth, so

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    that thebrand establishes itself as

    warm, user friendly and comfortable.

    It would also help in reinforcing the

    factthat nearby situated retail stores

    of Bata provide shoes of different

    styles and sizes for the whole family.

    17 | P a g e

    18. BRAND PERSONALITYBy usinga brand personality, we can create

    an identity around the brand. It is

    especially importantbecause the

    products are not highly differentiable

    from those in the market, so it helps

    the brand build apersonality around

    itself to be distinctly indentified with.

    It helps in making a clear cut

    positioning of thebrand. People areable to relate more with the ads, and

    thus the brand.We have to target the

    aspirational personality of the target

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    consumer. Some personalities can a

    havegreater pull when used for

    specific product categories. This

    personality can be based on

    theirdemographic profile (age,

    income, education, profession) or

    psychographic profile (thinking,

    lifestyle,ideologies, and

    predispositions).For Bata Indias

    Shoes, the target customers are

    upper and lower middle income

    individuals and theirfamilies. The

    shoes available are for different

    sizes, available for women, men and

    children. Andknowing that its

    targeted at the middle income group,

    its obvious that the people of this

    segmentwouldnt want to be known

    as those who wear footwear of a

    cheap brand, but would rather

    wearfootwear that are stylish as well

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    as comfortable and are low-medium

    priced.Conveying a Brand

    Personality:Key advertising elements

    that contribute to a brands

    personality are the following:

    ENDORSERThe personality of the

    endorser gets transferred to the

    brand with enough repetition, thus

    endorserneeds to be chosen very

    carefully. He/she should have a

    personality that can affect the

    audience andlets associate more

    with the brand USER

    IMAGERYThe characters of the

    people in the ad should be such that

    the user should be able to identify

    with them.Bata has chosen relevant

    models and actors for its advert, who

    are playing characters that the

    targetsegment would be able to

    identify with. EXECUTION

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    ELEMENTSIt involves the layout, the

    colors, props, dcor, etc.

    SPOKESPERSONSThese are

    people who make official statements

    about the product or brand. Bata

    does not choose to

    usespokespersons in its adverts. 18 |

    P a g e

    19. SOCIAL NORMSAdvertisingneeds to develop a certain level of

    believability. The ad needs to be

    acceptable amongpeople who are

    representatives of a target group.

    Social groups lead to information

    sharing, comparisonand setting up of

    norms.Reference Groups have

    certain impact on individuals:Informative Impact: Individuals are

    more inclined towards believing what

    people around them say rather than

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    what is said in advertisements.

    Normative Impact: People around us

    fix certain standards that we tend to

    accept more readily to confine to the

    group. Competitive Impact: People in

    a group act as a competitive profile

    to each other. It sets in a purchase

    behavior cycle (demonstration

    impact: using a brand to show where

    they belong)WORD-OF-MOUTH Do

    people talk about the ad? What do

    they find the most interesting? It can

    be helpful for Bata because WOM is

    usual when the product is something

    thats fits in the lifestyle of the people

    in a perfect manner (like Bata) and

    when the product gives a Relative

    Advantage (like Bata over its local

    and Chinese competitors). 19 | P a g

    e

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    20. CREATIVE STRATEGYWe canrest our ad on certain aspects based

    on two approaches: Rational and

    Emotional. RATIONAL EMOTIONAL

    Comparative Warmth Refutational

    Fear/Anxiety Inoculative

    HumorRATIONAL 1.

    COMPARATIVE Compares what the

    brand is offering with what other

    brands are offering, on the basis of

    certain rational components. Implicit

    ads just say that their brand is better

    than the others in the market not

    directly talking about or showing

    other brands compared. 2.

    REFUTATIONAL Deals with the

    problem of counter arguments.

    Refutes something that people

    usually believe, and tells how the

    brand solves the problem. 3.

    INOCULATIVE Advertising that

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    makes the audience less receptive of

    a competitors advertising by

    creating a barrier between what the

    consumer could buy and what the

    competitor is selling.Rational

    approach is usually used where

    quick response is required or where

    the product is high

    thinkingproduct.So such an

    approach might not prove useful for

    Bata because it lies in the High

    Involvement, Feelingcategory of

    products, where a long term liking

    has to be created in the minds of the

    audience, which ispossible by the

    emotional approach, though certain

    elements of Rationality can also be

    used. 20 | P a g e

    21. EMOTIONAL 1. WARMTH Itcreates a liking for what is being

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    presented or the way in which it is

    presented. The warmth created

    projects itself on the brand, and the

    brand thus gets associated with

    feelings of warmth, joy and

    happiness. 2. FEAR/ANXIETY It has

    to be used very carefully so that it

    doesnt get rejected. It

    psychologically affects a person

    without making any negative impact.

    It is more useful for products

    targeted at safety aspects. 3.

    HUMOR It gets more attention, but

    because our product is high

    involvement, Bata would not want to

    play down on the serious connect

    with the audience as humor has a

    short life span and is very

    individualistic.So, Bata would use a

    combination of Rational:

    Comparative (Implicit comparison)

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    and Emotional:Warmth approaches

    for its advertising

    campaign.EXECUTIONOut of the

    various ways of execution, Bata

    chooses to execute its ad on the

    basis of Comparison(Implicit) along

    with a Slice of Life approach and

    Personality Symbol. Implicit

    Comparison The brand does not out

    rightly compare itself to other

    existing brands in the market, but

    does talk about its leading position in

    retail and manufacture of footwear in

    India. Slice of Life Execution It

    refers to presenting the ad in a way

    such that people can easily connect

    to it. It involves portraying common

    situations faced by people.

    Personality Symbol Such ads

    revolve around user imagery, and

    are useful for brands that position

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    themselves via personality (for Bata:

    family-friendly and comfortable). 21 |

    P a g e

    22. DESIGNING OF MESSAGEOnesided vs. Two sidedOne sided

    approach shows only the positive

    side of the brand/product advertised.

    It usually tends tocounter argue.The

    other approach, i.e. the two sided

    approach involves giving information

    about both the positive andnegative

    factors, in a way to justify the

    weaknesses in face of the

    strengths.Batas chosen the one-

    sided approach to deliver its

    message where it tells only about the

    positivefactors about itsproduct.Lecture vs. DramaLecture

    involves a voice-over or someone on

    screen giving information. It is a 1 to

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    1 informationcommunication.

    Audience is being addressed.

    Rational Approach is used which

    relies on Informationpassed on by

    Demonstration and Lecture.Drama

    type message involves conversation

    between characters on the screen.

    Theres no direct talkingwith the

    viewers. It enjoys higher level of

    involvement, and the conclusion is

    left on the audience todraw.Batas

    using the Drama type message

    where a scene is being enacted, and

    at the end there is lectureform also

    involved where the voice over talks

    about the rational aspect i.e. Batas

    leading position inmanufacture and

    retail of shoes in India.Hard Sell vs.

    Soft SellHard Sell Message is used

    to get an immediate feedback from

    the audience. It wishes the people to

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    actin short run, by pushing the

    product in consumers hands.Soft

    Sell Message aims at developing a

    brand liking, preference in terms of

    features, pricing, benefits orbrand

    itself. Batas using a soft sell

    approach with peripheral factors to

    influence the minds of people ina

    positive way. With the rational aspect

    coming at the end, theres an

    obvious mix of hard sell in

    themessage. 22 | P a g e

    23. COPYSTRATEGYCOPYWRITING in print

    is the activity of putting words to

    paper, particularly those contained in

    the mainbody of the text (the mainarguments and the appeals used),

    also including attendant bylines

    andheadlines. In broadcast, the

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    copywriter is a scriptwriter who

    develops the scenario to be used in

    radio ortelevision medium.There are

    various kinds of copies that can be

    used according to the message

    strategies used. The kind ofcopy we

    are using for Batas advertising

    campaign is a mixture of Narrative

    style and Colloquial

    Style.NARRATIVE COPYIn such a

    copy, the presentation is built like a

    drama, i.e. an advertisement with a

    storyline.COLLOQUIAL COPYIt

    involves use of a language that is

    commonly spoken (neither pure

    Hindi nor pure English). It

    involvesuse of slang, words that

    people easily understand,

    comprehend and connect to. It may

    not begrammatically correct, but

    people tend to identify much

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    more.Things to keep in mind while

    making a copy: Copy must be

    compactMinimum number of words

    should be used appropriately, so that

    there is less clutter. Clarity in

    CopyThe copy should not look

    muddled. It should be easily

    comprehendible. The quality of

    picture, voice-over, etc should be

    good. Character in CopyThere

    should be a character in every copy,

    keeping in mind the history of

    advertising or brand image.

    Personal and Convincing CopyThe

    message should be something that

    the consumer wants to listen to. The

    audience should be able tobelieve

    the message, the characters and the

    voice-overs used. Interesting and

    EntertainingShould be creative and

    should engage and involve the

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    audience. Action-orientedThe copy

    should provide enough drive to direct

    the viewers to take action, or at least

    stimulate a changein

    perception/attitude. 23 | P a g e

    24. LAYOUTThe layout activityinvolves bringing all the pieces

    together before the advertising is

    sent out forproduction. There are five

    considerations to take into account in

    developing Layouts for Visual

    Mediums(also known as Principles of

    Layout): 1. BALANCEThe different

    elements in an advertisement may

    appear in balance with each other or

    may not.In case of a Formal Copy,

    complete balance is maintained onthe left and right sides of the

    copy.Information seems to be more

    serious and used usually for

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    products where more thought,

    cognition anddeliberation is required

    in assessing and comprehending the

    advertisement. It uses the concept

    ofgeometrical centre (where the

    actual centre lies).In an Informal

    Copy, one side may visually appear

    heavier than the other due to large

    image, use ofgraphics, font size, etc.

    It allows for placing the elements

    differently and creatively. It uses the

    conceptof an optical centre (where

    viewers perceive the centre to be).

    The important elements of the ad

    areplaced in the area which receives

    the greatest importance, ie.e at and

    around the optical centre.For Bata,

    an Informal Balance Copy will be

    used. 2. EYE MOVEMENT S ZIt is

    the way the audience scans an

    advert (page or screen). It is usually

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    customized according to how

    wewrite. There are two forms of

    scanning:S: For societies where

    reading is tuned from Right to Left.

    Example: Arab countries.Z: For

    societies where reading is tuned

    from left to Right. Relevant to Indian

    Context. 24 | P a g e

    25. Gutenberg DiagonalThe firstimpression that the ad makes

    visually is related to the optical

    centre that lies on the

    GutenbergDiagonal.If the information

    placed there is interesting enough,

    then viewer seeks clarification of it at

    the top(seeking a connect at the

    top). To complete the understandingand deriving the meaning of the ad,

    theviewer looks for information at the

    bottom right. The bottom left corner

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    is the most ignored portion. 3.

    CONCEPT OF PROPORTIONIt

    refers to the weightage given to the

    various elements; how much space

    is given to the visual orcontent or

    headline. It impacts perception in a

    way that whatever occupies large

    space is perceived tobe important. 4.

    EMPHASISIt refers to the emphasis

    given to different materials. It may be

    done by usage of different

    colors,contrast, font sizes, bold font,

    underlining, usage of space around

    the element and/or light effects. 5.

    CONTRASTIt is done to make

    difference between the various

    elements, so that the content doesnt

    seem clutteredwithin itself or with its

    surroundings. 6. UNITYAll the

    elements must present a unified

    picture. They should have a sense of

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    belongingness. Thereshould be a

    distinction from other ads by showing

    where the ad starts and where it

    ends (like by use of aborder).We will

    use these concepts during the

    production and implementation of

    these advertisements. 25 | P a g e

    26. PRODUCTION ANDIMPLEMENTATIONPRINT

    ADVERTISINGBata chooses to

    advertise in Daily Newspapers, and

    also outdoor locations.The outdoor

    ads cant be given a body copy,

    because people dont pay that much

    attention to details. Soit has to be

    very simple. Bata is using metro

    pillars in Delhi as the outdoorlocation for advertising.Different

    snapshots can be used on

    consecutive pillars which are also lit

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    during the evening and nighttime. In

    other cities, the same print copy will

    be used on billboards at traffic

    signals.THUMBNAILSFor Print

    Advertising, we first make rough

    sketches of how and what do we

    want to show in the ad. Theyare

    rough ideas worth deliberating upon

    for deciding how to present the

    advertisement or message.

    Sfthdybetu sfthdybetu tyjgxjsdgnjj

    tyjgxjsdgnjj xnhcjgjgzjx xnhcjgjgzjx

    Asanxdya Jsdxgbjxjnj shv kjh xh

    hxhkhvksd hsdkhfshfs MEN Shoes

    for Life.. WOMEN CHILDREN 26 | P

    a g e

    27. SEMI COMPREHENSIVETheseare detailed sketches normally

    drawn to the size of the ad to be

    made. Visual graphics and colorsare

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    included to see how the ad would

    actually look like. An example of the

    same is given below: Shoes for Life..

    X 2 [MIRROR REFLECTION]

    Effortless Comfort! Next time you

    forget where you left them, just look

    at your feet! 27 | P a g e

    28. COMPREHENSIVEIt involvesthe final layout, content, logo,

    tagline, visual and string, etc. Shoes

    for Life.. Effortless Comfort! Next

    time you forget where you left them,

    just look at your feet! :) :) 28 | P a g e

    29. BIBLIOGRAPHYTEXTBOOKS:ADVERTISING

    MANAGEMENTAuthor: Rajeev

    Batra, John G. Myers, David A.

    AakerPearson Publishing House,

    Fifth

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    EditionWEBSITES:www.bata.inwww.

    connect.in.comwww.bata.comwww.w

    ikipedia.orgwww.footwear-

    industry.comwww.bestylish.com 29 |

    P a g e

    30. Find me at: My blog:http://neepasharma.wordpress.com/

    Facebook:

    http://www.facebook.com/NeepaSha

    rma Twitter:

    http://twitter.com/NeepaSharma

    LinkedIn:

    http://www.linkedin.com/in/NeepaSh

    arma 30 | P a g e