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    Steps in Planning Advertising

    1. Set advertising objectives.

    2. Decide on in-house advertising or agency.

    3. Establish a tentative advertising budget.4. Consider cooperative advertising

    (partnership).

    5. Decide on advertising message strategy:

    Message idea

    Copy platform

    Message or creative format

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    Steps in Planning Advertising

    6. Select advertising media.

    7. Decide on timing of advertisements.

    8. Pretest advertisements.9. Prepare final advertising plan and budget.

    10. Measure and evaluate advertising success.

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    Categories of Advertising Objectives

    1. Informative advertising.

    2. Persuasive advertising.3. Reminder advertising.

    RIP acronym = Remind - Inform - Persuade

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    Advertising Objectives

    1. Informative advertising:

    To create awareness of the organization.

    To explain the characteristics of the

    organization. To correct false impressions about the

    organization.

    To reduce peoples apprehensions or fears

    about visiting the organization. To build or enhance the organizations image

    or position.

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    Advertising Objectives

    2. Persuasive advertising:

    To increase customer preference for the

    organizations services. To increase customer loyalty to the

    organization.

    To encourage customers to switch from using

    a competitive organization. To convince customers to book at the

    organization now or in the future.

    To change customers perceptions.

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    Advertising Objectives

    3. Reminder advertising:

    To remind customers about where they can

    book the organizations services. To remind customers about facilities or

    services that are unique to the sponsoring

    organization.

    To remind customers about when they shouldbook or reserve the organizations services.

    To remind customers of the existence of the

    organization.

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    Difference between Consumer and

    Trade Advertising

    Consumer advertising: aimed at the customers

    who will actually use the hospitality and travelservices being promoted.

    Trade advertising: aimed at the travel trade

    intermediaries who will influence customersbuying decisions.

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    Advertising Message Strategy

    The advertising message strategy describes

    what is to be communicated and how it is to be

    communicated. It consists of the:

    Message idea: the main theme, appeal, or

    benefit to be communicated in the message.

    Copy platform: a written statement that fully

    describes the message idea.

    Message or creative format: a broad creative

    approach used to communicate the message

    idea to the target audiences.

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    Message or Creative Formats

    Testimonial.

    Slice of life.

    Analogy, association and symbolism. Trick photography or exaggerated situations.

    Word plays or made-up phrases.

    Honest Twist.

    Fear.

    Comparisons.

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    Advertising Media Selection

    Considerations

    Target markets and their reading, viewing, and

    listening habits.

    Positioning approach, promotional goals, and

    advertising objectives. Media evaluation criteria.

    Relative strengths and weaknesses of each

    media alternative.

    Creative requirements. Competitive media placements.

    Approximate total advertising budget

    available.

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    Media Evaluation Criteria

    Costs.

    Reach.

    Frequency. Waste.

    Lead time and flexibility.

    Clutter and dominance.

    Message permanence.

    Persuasive impact and mood.

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    Newspaper Advertising: Advantages

    High reach.

    High geographic concentration.

    Good frequency.

    Tangibility. Short lead times (flexibility).

    Relatively low cost.

    Ability to communicate detailed information.

    Ability to place in most appropriate location.

    Ability to schedule to exploit day-of-week

    factors.

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    Newspaper Advertising:

    Disadvantages

    High waste factor and inability to

    target.

    Limitations on creative format.

    Relatively poor reproduction quality.

    Clutter.

    Short life span.

    High cost of national coverage.

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    Magazine Advertising: Advantages

    Tangibility.

    High audience selectivity.

    Good reproduction quality. Long life span and good pass-along rate.

    Prestige and credibility.

    Ability to communicate detailed

    information.

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    Magazine Advertising: Disadvantages

    Limitations on

    creative format.

    Clutter.

    Low reach. Low frequency.

    Long lead

    times. Relatively expensive.

    Difficulties in

    geographic targeting.

    Inability to schedule toexploit day-of-week

    factors.

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    Television Advertising: Advantages

    Potentially high reach.

    High persuasive impact.

    Availability of uniform national coverage. Exploits day-of-week and time-of-day

    factors.

    Some geographic and demographic

    selectivity.

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    Television Advertising: Limitations

    High total cost.

    Short life span.

    Inability to transmit detailed information. Clutter.

    Relatively high waste factor.

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    Radio Advertising: Advantages

    Relatively low cost.

    Audience selectivity.

    High frequency. Short lead times (flexibility).

    Exploits time-of-day and day-of-week factors.

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    Radio Advertising: Disadvantages

    No visual communications.

    Cant transmit complex messages or

    detailed information. Short life span.

    Clutter.

    Shared attention.

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    Direct Mail Advertising: Advantages

    Audience selectivity.

    Highly flexible.

    Relatively uncluttered.

    High level of personalization.

    Ability to measure response.

    Tangibility.

    Low minimum cost. Short lead times.

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    Direct Mail Advertising: Disadvantages

    Junk mail syndrome and high

    discard rate.

    Relatively high total cost. Limitations on creative format.

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    Outdoor Advertising: Advantages

    High reach and good frequency.

    Geographic selectivity.

    Relatively uncluttered.

    Long life span.

    Large size.

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    Outdoor Advertising: Disadvantages

    High waste factor and inability to

    target.

    Relatively long lead times.

    Cant transmit complex messages ordetailed information.

    Not prestigious.

    Limitations on creative format.

    Inability to schedule to exploit day-of-work or time-of-day factors.

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    Interactive Media: Advantages

    Cost effectiveness.

    Easy to modify.

    Interactive content.

    International reach.

    Expanding market.

    Constant availability.

    Ease of traffic measurement.

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    Interactive Media: Disadvantages

    Privacy concerns.

    Partial market coverage.

    Navigation problems.

    Loss of control.

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    How the Hospitality and Travel

    Industry Uses Advertising Media

    Fast-food companies tend to focus

    upon and emphasize television

    advertising. Airlines tend to place an emphasis on

    newspaper advertising.

    Hotel companies tend to use a

    combination of media. Everyone is moving toward more

    advertising on the World Wide Web.

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    Roles of Advertising Agencies

    Advertising planning.

    Creative services. Media services.

    Research services.

    Sales promotion and merchandising

    services.

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    Advantages of Using

    Advertising Agencies

    Employ the best creative minds in

    advertising.

    Have accumulated experience fromworking with a wide diversity of

    clients; have a broader perspective

    and are more objective.

    May save the organization money.

    Agencies are more familiar with media

    and media vehicles.