always effective.always efficient.always exceeding.

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always efficient.

Contents

Our history 02

Our people 03

Integrated services 04

Soft services 05

Technical services 06

Compliance 07

Project management 08

FM Academy 09

Sustainability 10

AEFM understands the importance of supporting your business to be successful. We use our industry knowledge, expertise and experience to implement solutions that deliver real tangible benefit to your business, allowing you to focus on your core business objectives knowing that you are working with a competent partner.

AEFM knows what excellence looks like and our solutions are focussed on bringing this to your business, providing you with the service that you need whether this is simply maintaining an element of your business or providing you with a one stop shop solution that takes complete care of the built environment.

Andy ErskineManaging Director

Our history

AEFM was formed in 2009 to provide FM services tailored to our client’s exact

requirements. We do this through working with our clients to understand how their

business works, then developing innovative tailored solutions that add value to our

clients’ core business model.

always effective.

Since 2009 the business has grown rapidly and has benefited from working with some truly inspirational clients that have helped support our business growth alongside theirs.

Our team comprises highly experienced and competent FM professionals that understand what excellence looks like and how it can be used in the development and implementation of client focussed integrated services. Ultimately they know that there is no value in a one size fits all solution.

AEFM owes its success to its people and is absolutely committed to the continued development of everyone within the business through our FM academy. We want to be the best within the industry and we want our team members to know we’re committed to their future.

AEFM is committed to developing best practice within the FM industry, delivering solutions that add value to our clients business by ensuring that fully understand fully the clients requirements before presenting a solution. This approach is unique within the industry which typically spends more time focussed on implementing a standard solution than listening to what the client is telling them.

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always exceeding. always energetic.

Our peopleTo deliver effective integrated FM services you need people that understand it, people that have delivered it in practice, and people that understand that it’s more than a simple service extension. It’s why we actively invest in our team members, providing them with the learning opportunities and the experiences necessary to be experts in their field. We do this through our FM Academy programme that identifies and develops experts within our business.

AEFM seeks to recruit, develop and retain the best people in the facilities management industry, this is only possible by ensuring that our people feel valued and are rewarded correctly for the effort they put in. Our business is built on the success of our people and the relationships that they develop with everyone that they interact with whether this is the client, their teams or indeed the suppliers that we work with. Ensuring that every member of the team knows that they are valued allows us to build better solutions.

Our people understand the value in understanding that every client is different and that every situation or opportunity is unique. Working with our clients to actively understand the nature of their business, together with the unique pressures that exist within it allow our people to implement effective solutions that add value.

Our people understand that they are not just delivering a service, they are part of the solution.

Integrated servicesWe understand that every client has different requirements. So our flexible approach allows us to draw from our diverse portfolio to develop an integrated solution that fits your business, rather than simply imposing a standard solution.

Delivering effective integrated services takes knowledge and skill. Simply adding two or more services together under a single manager doesn’t make the services integrated. At AEFM we understand the complexities of each individual service and bring them together using blended delivery models. By using the strengths of each service to complement and support the other elements we provide a solution that is truly integrated and delivers real efficiencies.

HVAC Maintenance

Window Cleaning

Lift Maintenance & Electrical Maintenance

General Area Cleaning & Office Cleaning

Catering and Vending Supply

Reception and Postroom Services

Manned Guarding

Fire Systems

CCTV Systems

Perimeter and Barrier Security

Car ParkMaintenance

Mobile Technicians

Grounds Maintenance PAT Testing and Equipment Testing

Factory Cleaning

Health and Safety Monitoring

Waste Management

Labouring and Portering

Plant Maintenance

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always evolving. always engaging.

Technical ServicesAt AEFM we know how buildings work and how to maintain them to ensure they work effectively and efficiently.

With our team of qualified and professional engineers we can deliver planned preventative and reactive maintenance services that reduce your costs and improve the performance of your plant and equipment. Drawing on industry standards and best practice, we develop a maintenance solution that meets the specific needs of your business, keeps your business working, and ensures you remain fully compliant at all times.

Soft ServicesAEFM employs a dedicated team of specialists, working with you to develop and implement soft services solutions that meet the needs of your business.

Our cleaning teams work to the British Industry of Cleaning Science best practice model, ensuring they deliver highly effective cleaning services that are measurable against industry best practice. We then implement innovations to your service to drive efficiencies that go even further than the best practice models.

Our security teams understand that protecting your premises from unwanted activity is their core objective. Our officers also understand that they are representing your business, working to the same ideals and standards as your own staff, to ensure the first impression your visitors get of your business is a favourable one.

Our back of house teams (porters, post room and logistics teams) understand they are part of your business and work hard to deliver highly effective services on your behalf, supported by AEFM which gives them the skills and competencies to deliver.

> Planned Preventative

> Maintenance

> Reactive Maintenance

> Reliability Centred Maintenance

> Planned Predictive Maintenance

> Electrical Maintenance

> Fixed Wiring Inspections

> Portable Appliance Testing

> Plumbing

> Gas Safety Inspections

> Boiler Maintenance

> Mechanical

> Air Conditioning Maintenance

> Heating & Ventilation

> Building Fabric

> Carpentry

> Decoration

> Filter Maintenance

> Water Treatment & L8 Compliance

> Access Control Systems

> CCTV

> Fire Alarm Systems

> Intruder Systems

> Drainage

> Roof Repairs

> Data Centre Management

> Uninterupted Power Supplies

> Generator Systems

> Compressed Air Systems

> Cleaning Services

> Manned Guarding

> Customer Service Desk

> Reception & Switchboard

> FM Helpdesk

> Postroom Services

> Waste Management

> Porter Services

> Handyman

> Laundry Services

> Catering & Vending

> Office Moves

> Pest Control

> Feminine Hygiene

> Washroom Services

> Landscaping

> Print Management

> Copier Maintenance

> Courier Services

> Transport & Logistics

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always ensuring. always enhancing.

Project ManagementThe built environment changes continuously, evolving to meet the needs of your business as it grows and contracts.

At AEFM we can support you with all your project management requirements – from simply moving desks and people in the workspace to designing and building you a new office. AEFM has a team of dedicated project managers with the competence and experience to deliver, allowing you to focus on your core business.

ComplianceLegislation is increasing at a faster rate than at any point in history, placing ever-increasing pressures on organisations to remain legal and compliant.

At AEFM we understand the burden this requirement places on organisations. We’re able to support you in all areas of workplace compliance including environmental, health & safety, fire or regulatory compliance through to building standards. Using our team of highly experienced and knowledgeable auditors, we are able to fully audit your premises for compliance against these standards and help you address any remedial actions required.

ConsultancyAt AEFM we can support your business as you implement new systems and processes in the workplace.

Our consultancy teams understand how the workplace functions. So using our experience within the wider industry we can help you shape your work environment to meet the needs of your business and improve the productivity of your workforce.

> Design & Build Projects

> CDM Projects

> Refurbishment

> M&E Design & Installation

> Interior Design

> Building Automation

> Space Optimisation

> Furniture

> Change Management

> Business Churn

> Move Management

> Partitioning Systems

> Environmental Engineering

> Power Systems

> Business Resilience

> Flood Control

> Building Fabric Refurbishment

> Helpdesk Integration

> Data System Infrastructure

> Data Centre Design

> Lighting Systems

> Shop Fitting

> Mezzanine Flooring

> Traffic Management Systems

> Lift Refurbishment

> Lift Replacement Programmes

> Building Information Modelling

> FM Strategy

> Business Continuity

> Environmental Services

> Sustainability in Built Environment

> Asbestos Management

> Health & Safety Management

> FM Procurement

> Space Planning

> FM Design

> FM Services Audit

> Security Design

> DDA Risk Assessment

> Fire Risk Assessment

> L8 Risk Assessment

> Water Hygiene Audits

> Compliance Audits

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always educating. always exploring.

FM AcademyWe work closely with our staff to help them realise their full potential and give them skills that allow them to work effectively with teams and clients. We know that giving team members the capability, competence and confidence to deliver more is something that differentiates us from our peers in the marketplace and ultimately allows us to engage at a higher level with our clients.

The FM services market is changing as the economy drives efficiencies within the workplace. This requires new skills to be developed by the FM team. Our approach has always been to embrace these changes, working with our clients to support them with this requirement and passing on our knowledge.

FM Academy also provides an opportunity for you to develop your own FM teams, giving them the knowledge, skills and competencies necessary to drive efficiencies within your workplace. Supported through expert training and development coaches, AEFM can deliver the training and support needed to enable individuals to progress their careers within the facilities management industry.

SustainabilityAt AEFM we actively work to reduce both our clients and our own impact on the environment, ensuring that in delivering any service we utilise products and materials with the lowest possible impact at all times.

We have the technical knoweldge and experience to work with our clients to reduce their energy consumption at source, developing a detailed knowledge of their buildings before presenting solutions that substantially reduce the volume of energy being consumed. We know that simply presenting energy reduction projects isnt enough. For a project to have any value it needs to be carefully considered, understanding exactly the energy consumed and how before selecting technologies that provide the greatest level of impact and the shortest possible payback period.

We understand implicitly that keeping our own house in order is just as important as delivering sustainable solutions for our clients. We therefore ensure that we recruit locally from the communities we work within and actively seek to work with suppliers that are local to our clients. This reduces the overall impact on the local environment and keeps money in the communities within which we work.

> Introduction to Management

> Supervisory Management Award

> Chartered Management Institute

> Apprenticeships

> Procurement

> FM Technical Skills

> Legislation Workshops

> Best Practice Workshops

> Project Management

> Communication Skills

> Business Coaching

> Workplace Mentoring

> Strategic Leadership Development

> Personal Development

> FM Recruitment

> ISO Accreditation

> ESOS Assessment

> Environmental Management

> Energy Management

> Energy Procurement

> Resource Management

> Waste Management

> Recycling Systems

> Energy Renewables

> Green Procurement

> Corporate Social Responsibility

> Carbon Offsettring

> Carbon Reduction Strategies

> Building Managment Systems

> Performance Audits

Contact us:

AEFM LtdHome Cottage11 Frys LaneYateleyHampshireGU46 7TJ

0844 858 2622 info@aefm.co.uk www.aefm.co.uk