aem project: mind your support
DESCRIPTION
Are you integrating Adobe Experience Manager? Good choice! But.... do you have enough knowledge on AEM? How will you maintain AEM when your project is finished? Tricode knows the answers!TRANSCRIPT
Tricode BVDe Schutterij 12 -183905 PL Veenendaal
The Netherlands
tel: 0318 - 559210 fax: 0318 - 650909
AEM project? Mind your support!
{Niels Hardeman}{DATE 22-08-2014}
SO, YOU’RE RUNNING A PROJECT WITH
ADOBE EXPERIENCE MANAGER (AEM)
Have you though about the POST-DELIVERY scenario?
(We have)
Who will support & maintain
As an AEM consultant I have noticed that this question often remains unanswered
Until…
The organization desperately requires it
Causing…
Rash decisions and high costs
Things to consider
Who will support the CMS users?
Things to consider
Who will fix bugs?
Things to consider
Who will monitor and perform maintenance?
Things to consider
Who will deliver the change requests coming from the
business?
A professional Service desk
A professional service desk that is specialized in Adobe Experience Manager could be the solution that you are looking for.
The advantages are many, Tricode delivers:
• SLA on uptime and incident resolution• Knowledgeable DevOps engineers doing
pro-active maintenance• AEM Specialists on stand-by day and night• Experienced developers delivering quality
code
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