Ensuring Safety with Secure Digital Document Control Software for Airlines

AeroDocs Document Management System

WASS 2016, Dubai, UAE

The Arconics Vision

“Our vision of the connected aircraft software ecosystem unites all the participants in the journey, from airline management to regulators, from Ops Control to the flightcrew, from cabin crew to the passengers. We need to ensure that the right data is always available to the right people at the right time.

“AeroDocs Airline Document Management System gives operators complete control over their digital documents. Control is a critical factor in a successful safety policy, and maintaining up-to-date records contributes greatly to successful safety audit outcomes.”

- Niall O’Sullivan, Arconics CEO, 18/04/2016

About Arconics

Aviation-specific software developer. AeroDocs Airline Document Management System is our flagship compliance product, used by some of the world’s leading airlines.

Our software helps to ensure Regulatory Compliance, assists with IATA IOSA Audits.

Aviation is a complex environment that is based on, and relies upon, coordination and

communication.

Despite rapid gains in technology, humans are ultimately responsible for ensuring the

success and safety of the aviation industry.

Aviation-specific software

How is compliance achieved?Monitored by inspections and audits, compliance is achieved by connecting your

regulatory obligations to your business, by understanding the relationships between

processes, regulatory obligations, policies, procedures, risks and controls.

Whether it is an internal, regulatory or a mandatory audit, in order to achieve conformity

and compliance with Standards and Recommended Practices and/or Policies and

Procedures.

● Every required process must be documented.

● Every required process must be implemented.

This achieves Conformity and Compliance.

Quality Management: Document/Access/Records Control

Document control helps you ensure compliance with industry regulations and reinforce

quality management within your organisation.

● Document hierarchy.

● Document consistency and referencing.

● Document retention and amendment.

● Documentation standards.

● Distribution security and tracking.● Correct information when required.● Proof of records when required.

What’s the difference between SMS and quality management

systems (QMS)?

Where SMS focuses on safety, QMS focuses on the services and products of an organisation.

● SMS focuses on the safety aspects of the organization.

● QMS focuses on the services and products of the organisation.

● While QMS focuses on conformity, SMS focuses on hazards.

● Both non-conformities and hazards can impact safety.

● You cannot achieve an effective SMS without applying quality management

principles.

What is an SMS (safety management system)?“A systematic approach to managing safety,

including the necessary organizational structures, accountabilities, policies and

procedures”. ICAO Doc. 9859

● Providers are responsible for establishing an SMS.● States are responsible for the acceptance and oversight

for providers’ SMS.

ICAO Annex 19

SMS in accordance with ICAO StandardsConsistent implementation of safety management systems is essential. States require

that service providers and general aviation operators under their jurisdiction

implement SMS in accordance with ICAO Standards. Relevant service providers and

general aviation operators comply with applicable SMS regulations, as defined in their

national regulations.

AeroDocs has the capability to increase business value, streamline workflows and simplify regulatory compliance, by making digital document control part of your IT infrastructure.

Case Study

“We have worked with Arconics to deploy Crew Portal, Technical Publications and Electronic Flight Bag solutions for over 5 years. They have always delivered reliable, elegant applications that delight crew, administrators and management and provided outstanding service and support.”

Paul Stanley | EFB Project Manager – Aer Lingus

● Airline was taking first steps to digital cockpit.● All airline stakeholders needed to be brought along on journey.● Regulator needed to approve deployment of Arconics EFB, replacement of

paper manuals.● We needed to work with a wide range of contributors, from airline IT dept

to 3rd party hardware suppliers.

Challenges

AeroDocs Viewer

Paperless Cockpit Data Flow

“We have chosen Arconics AeroDocs as part of the solution for our A350 – our first paperless cockpit. AeroDocs gives Flight Ops the reporting and compliance management that we need. Arconics were able to enhance the product based on our requirements. We have been delighted with Arconics and the software they have delivered to us.”

- Mark Hoey, General Manager Operations, Cathay Pacific

“In seeking AeroDocs, our main aim was to develop an intuitive system that not only provides information, but includes features that will also enhance our operations and enable us to detect and address matters expediently. Qatar Airways approaches its safety and security operations with longevity in mind; and building technological enhancements is a primary focus in supporting the airline’s safety and security processes as it consistently attains double-digit growth, year on year.”

- Ashish Jain, Senior Vice President, Qatar Airways Group Safety and Security

Nextgen AeroDocs is currently being deployed to Qatar Airways, to help maintain 100% IOSA compliance, and to deliver documents across the mixed fleet of 164 aircraft.

www.arconics.com