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AFACT CB eMktp WG/BDC- Supporting ASOCIO AEC eCom Alliance 13 September 2017 Taipei City, Chinese Taipei 1

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AFACT CB eMktp WG/BDC- Supporting ASOCIO AEC eCom Alliance

13 September 2017 Taipei City, Chinese Taipei

1

Subjects to be Covered

eWTP

Draft plan on Taiwanese Customs Declaration

for Imports/Exports of Cross Border eCom

Time Frame Specification (2017.9~2018~12)

Discussion on scenario and business process of

cross border eCom import customs declaration

Discussion on simplified import customs

declaration

Discussion on cross border logistics tracking for

online purchase

2

eWTP

3

Trade in Ser Agreement

Cross border eCom, not just online purchase, has extended the

scope to ‘any action having to do with cross border trade, service

provisioning or investment through Internet’. In WTO, TPP, or

TiSA the term used is ‘digital trade’.

eWTP was advocated by Jack Ma in 2016.9. at G20, setting a

rule for dialogue between the public and private sectors for

promoting local SMEs to outreach globally via eCom platform.

Alibaba Group has developed all necessary technologies in the

cross border eCom, e.g. big data analytics, cloud computing,

internet payment, internet credit system, smart logistics, etc. The

relevant services are delivered by 1688, Tmall International,

Aliexpress, Alipay, Cainiao, etc.

4

Important Aspects in eWTP

World Trade Service Platform for SMEs

One stop service for SMEs, improve clearance efficiency

Worldwide SMEs data accumulation

Facilitate foreign trade integrated service in government procedures

Single Window

The basis to build eWTP

Needs governments and enterprises to build together

Foreign trade integrated service platform promotes single window for SMEs

Information Exchange Standards

5

Characteristics and Objectives of

eWTP Characteristics

Marketing driven and private sector leads

Open and transparent

Focus more on requirements from SMEs, consumers and developing countries

Promote new models, new rules and new standards

Objectives

Facilitate the development of SMEs

Facilitate the development of inclusive trade

Facilitate the global consumption

Facilitate the development of young people

6

eWTP Builds New Small &Micro

Economy Rules

eWTP rules are

based on

practices of

technology layer

and business

layer

New eWTP rules

promote business

cooperation and

innovation

7

Ru

les L

ayer

Te

ch

Laye

r B

iz L

ayer

Digital Customs

Data Flow

Negative list

Financial Srv

Tax Reduction

Credit System Digital

Authentication

Comments on eWTP-1

Should be advocated in a national level with

support of Asian Infrastructure Investment

Bank, AIIB, not by a private company

Hard to compete with global protectionism

Varied Internet connectivity, legal systems,

languages, logistics systems, etc.

8

9

Obstacles Description of Obstacle Possible Trade Barriers Issues involved in

eWTP

1.Reenforced Localization 強制本地化要求

Local-based company registration and nationality of key person

Local DC Percentage of value added

in local Specialized standards for

eCom facility or services

Localization of CB eCom Platform and DC

No native treatment for foreign platform service

Trade related regulations on product purchased from cross border eCom marketplace/platform, e.g. country of origin or percentage of value added in local

2.Market Entering Limitation 市場進入限制

Import duty on small parcel with without value amount ceiling

Limited channel for service provisioning, foreign investment, trade and selling

Other discriminated treatments

Import duty on small parcel with without value

amount ceiling Limited channel for service

provisioning, foreign investment, trade and selling

Other discriminated treatment Definition of and recognition on SME of

both manufacturer /supplier or trading partners on both sides

3. Measures of Data/ Information and Privacy 數據 /資料及個人隱私保護措施

Restriction on cross border movement of data

Gap between rules of privacy protection

Restriction on cross border movement of data

Gap between rules of privacy protection

Comments on eWTP-2

10

Obstacles Description of Obstacle Possible Trade Barriers Issues

involved in eWTP

4. Consumer

Rights Protection

消費者權益維護

Cross border fraud 跨境詐欺等問題之解決

Personal privacy protection

個人隱私保護

Resolution on cross border

fraud/ cheating or fake products

跨境詐欺(如假貨)等問題之解決

Personal privacy protection 個人隱私保護

5. Intellectual

Property Right 智財權侵害

Digital copy right,

label/brand涉及數位著作權、數位商標權之侵害

IPR, copy right and label/brand

涉及專利、商標權等之侵害

6.Uncertainty of

Legal

Responsibility 法 律責任不明確

Unclear definition of legal

responsibility on service

provider of platform or

intermediary 數位貿易參與者(特別是平臺/中介者)之法律責任不明(例如線上購物平臺責任)

Unclear definition of legal

responsibility on service

provider of platform or

intermediary跨境電商參與者(特別是平臺、物流、金流等中介者及供貨商)之法律責任不明(例如線上購物平臺責任)

Comments on eWTP-3

11

Obstacles Description of Obstacle Possible Trade Barriers Issues

involved in eWTP

7.Census on digital

contents

內容審查

Pre-census on digital before

publishing 針對數位內容之事前審查

Standards and quality requirements

for products and contents on CB

eCom platform 跨境電商商品之品質/標準規範

8.Customs

Administration

關務行政

Unfavorable customs

declaration/clearance

processes and other control

measures不利於數位貿易之通關程序及其他措施

Unfavorable customs

declaration/clearance processes

and other control measures, e.g.

rules for declaration, bonded 不利於跨境電商之通關程序及其他措施(如通關、保稅等規範)

9.Unsound

infrastructure

環境建構不健全

Lack of Internet infrastructure

Restriction of Internet freedom

and openness

Uncertainty of legal efficacy of

digital signature 電子簽章效力不確定

Lack of paperless trading

mechanism

Internet security issues

Lack of Internet infrastructure

Restriction of Internet freedom and

openness

Uncertainty of legal efficacy of

digital signature Lack of paperless

trading mechanism

Internet security issues

Comments on eWTP-4

Taiwan’s CB eCom

Customs Declaration Platform

12

13

Payment

Company

Carrier

Warehouse Customs broker

Express company

VAN Company

1.Source Management

3.Simplified and

Preferential clearance

2.VAN for customs clearance

4.Customs corporation

Foreign VAN company

Customs

clearance

system

Electronic

Marketplace

Exchanging

Real Name Identity Authentication

Framework of TWN CB eCom

14

The disadvantage of

Uncontrolled CB eCom

Loss in all

Respects

Tax revenue loss

Company closed Defective goods

Government

Business Consumer

15

15

Practical Operated Cases

from Different Regions

供應商模式 (Vendor Model) 中介者模式 (Intermediary Model)

Australia

Singapore

Thailand

EU

UK

PRC

16

Cross Border eCom Players

Platform service provider

Payment service provider

Express company (forwarder) for eFulfillment

managerial service

Direct delivery by post or express delivery service

provider

Free zone bonded shipment delivery

Warehousing service provider

Logistics or transport service provider

Customs declaration/clearance broker based on

regulations of the Customs

VAN

Consumer

Financial institution Electronic

Marketplace 2. Payment Request

4. Authorization Response

1.Placing order

7.Outbound F. Ex. (only price)

VAN Company

5.Order and payment messages

Single Window And

Customs clearance system

10.Booking

11.Comfirming

12.Shiping

Express/Forwarder company

13

.Ma

nife

st de

clarin

g

17.Transport message

14

.Lo

ad

ing

pe

rmissio

n

15.unloading

Carrier Warehouse

21

.Tax m

em

o(C

on

solid

ate

d)

22

.Pa

y ta

x (mo

nth

ly)

20.Release

8.Outbound F. Ex. declaration

Central bank

1.Cash flow

2.Cargo flow

3.B2B Message

4.B2G Message

Tax Estimation & Withholding

Scenario of TWN CB eCom Delcaration

18

Actions to be taken by the Customs

Simplified product categorization for duty levy

Real name identity authentication

Duty withholding obligor specified

Simplified customs declaration form

19

Personal Data Protection After real name identity authentication, purchase order could be placed without

personal identity information

Simplified Merchandise Categorization and Duty Estimation

Source management and merchandise categorization for duty estimation and

withholding

Simplified import declaration Main manifest may replace customs declaration form whose data elements are

also simplified

Prevention of Delivery Rejection Merchandise import tax withholding protects and prevents the express company

from consumers rejection of delivery and potential loss

Streamlining Reverse Delivery and Favorable Duty Import duty refund after reverse export

Import duty exemption for reverse export

Benefits of Joining Simplified CB eCom Management Scheme

20

Key Documents for CB eCom Fulfillment

Order 交易訂單 Payment Notice 付款通知 Shipment Delivery Notice 運送單 Customs Declaration Form 申報單

Certificate: Customer/online buyer ID

Depart from Facility

POD Customer Released

Customer Cleared

ATD ATA

EC Cargo Tracking System

Location Site A Site B Site C Site D Site E Site F

Date yyyy/mm/dd yyyy/mm/dd yyyy/mm/dd yyyy/mm/dd yyyy/mm/dd yyyy/mm/dd

Time hh/mm/ss hh/mm/ss hh/mm/ss hh/mm/ss hh/mm/ss hh/mm/ss

Sea Air

HB/L No.

MB/L No.

AWBL No.

HAWBL No.

Node

Cargo Tracking

Information

Customer Information Simplified Import/Export Declaration No.

21

B2B & B2G2G

Subjects to be Covered

eWTP

Draft plan on Taiwanese Customs Declaration

for Imports/Exports of Cross Border eCom

Time Frame Specification (2017.9~2018~12)

Discussion on scenario and business process of

cross border eCom import customs declaration

Discussion on simplified import customs

declaration form

Discussion on cross border logistics tracking for

online purchase

22

Several Questions

23

What are the major needs from AFACT ASOCIO members for fulfilling the cross border eCom fulfillment?

What do we want to focus at AFACT to help realize simplified and fast fulfillment process for merchants on the eCom marketplace platform? Business: Payment Operational Requirement for cross border eCom ( Model, process, data elements of documents ) Interfacing with Customs declaration (B2G) Technical: Architecture of data exchange messaging IT security/Mobile Electronic signature ICT platform integrating with the customs and eMP platform

Terms of Reference

Background

Mandates

Major Tasks

Deliverables

Time Table of project

Project Leader

Participating Members

24

Appendix– eWTP

25

Elements to be covered in eWTP

26

Lower trade barrier

Cost of trading, credit loan

Streamline logistics delivery

3rd and 4th party logistics for international tracking

Facilitate payment system

Cross border online capital circulation, pervasive financial system

Simplify customs declaration

Within 24 hours and favorable duty

Protect consumer rights

Product quality standard, online dispute resolution

Increase ICT usage of public/business

Digital inclusion with SMEs and individuals

Alibaba’s Perspectives-1

27

Source: Sami Farhad (2016), “International E-Commerce Moving Towards eWTP”,https://www.docdroid.net/Llb7js4/uncitral-conference-thailand-april-2016-sami.pdf.html#page=5。

Alibaba’s Perspectives-2

28

Source: Sami Farhad (2016), “International E-Commerce Moving Towards eWTP”,https://www.docdroid.net/Llb7js4/uncitral-conference-thailand-april-2016-sami.pdf.html#page=5。

CB eCom Model in China

29

資料來源:阿里研究院/阿里跨境電商研究中心(2016/9),「貿易的未來:跨境電商連接世界」,2016中國跨境電商發展報告。

Business Model Platform

CB B2B (Export)

CB B2B (Import)

CB B2C (Export)

CB B2C (Import)

Thinking on eWTP and

UN/CEFACT

Is eWTP in the scope of UN/CEFACT?

Yes!

How to initiate eWTP standard work in

UN/CEFACT?

New domain/ working group/ project?

30

Appendix— ASOCIO eCom WG

31

ASOCIO (24) vs ASEAN(10)

India

Bangladesh

Sri Lanka

Nepal

Pakistan

Bhutan

Mongolia

Japan

Korea

Hong Kong

Macau

Taiwan

Australia

New Zealand

32

ASOCIO AEC eCom Subgroup

33

To promote the eCom champions of each participating ASEAN and plus member to explore cross border eCom business opportunity

Consisting of key e-commerce players in AEC+ member economies, which are e-commerce marketplaces, b2c and b2b e-commerce retailers, e-fulfillment providers, and payment gateways

Participating members: Malaysia, Thailand, India, Bangladesh, Vietnam, Myanmar, Taiwan, and Hong Kong

To be formally launched in Myanmar at ASOCIO ICT Summit in November

A questionnaire prepared to be filled up by the ASOCIO participating members

A pre-meeting being held in KL, Malaysia on 7 September 2016

Key Challenges Facing eCom SMEs

SMEs On

boarding

eCommerce

Transaction

Order

Fulfilment

eCommerce has characteristics that

impose new rules on traditional logistics

• Large number of small parcels

• Unpredictable demand of shipments

• Widely dispersed origin and destination of the shipments

• Shipment accountability extends throughout the supply chain

• Higher incidence of product returns

• Greater complexity in fulfilling international orders

• Greater scope for customer service

• Complexity in cross border trade compliance and custom documentation

Changes in

shipping

characteristi

cs

Changing

service level

demands

Participation

in Multiple

Marketplace

• Issues on setting up legal entity

to participate in foreign

marketplace

• Non user friendly back-end to

list products on marketplaces.

• Complex digital marketing

activities to ensure conversion.

• Major problems in understanding

different cultures in different

countries.

• Lack in ICT skills dampens

further exploration and adoption

of new way of doing business

Challenging

Marketing

Efforts

Proposed Solutions

SMEs On

boarding

eCommerce

Transaction

Order

Fulfilment

To setup an eFulfilment hub

that provides world class

service level to merchants

To initiate a

comprehensive

regional SMEs

on boarding

programme

Cross

International

Marketplace

Collaboration

1 2 3

Cross International Marketplace

Collaboration

1. To facilitate cross listings on

multiple marketplaces without

having the merchant to register

a local entity.

2. To promote locally produced

goods within the AEC.

3. To provide multiple

opportunities for global

purchases.

1

Setting up AEC eFulfilment Network

Today: Individual parcels

Tomorrow: Consolidated through

eFulfillment hub

• Orders made from the US,Europe and

China are shipped to the countries

individually

• Some merchants requires “Overseas”

address before they will ship product out

• Set up eFulfillment network in AEC and

strategic locations overseas, eg. China

• Allow Overseas merchants to set up local

presence as "E-merchants" based in the

eFulfillment hubs

• Reduce costs through better delivery

scheduling and bulk shipments Inbound into Asia

Cross-border in Asia

AEC eFulfillment hub and spokes

US US Europe

Australia

Europe

China

China

Comprehensive Regional SMEs On boarding

Programme

Outreach Coaching &

Handholding Monitoring

• Identifying Targeted regional SMEs

• Establishing outreach partners

• Conduct outreach events

• Conduct marketing campaigns

• Advise regional SMEs on the right

marketplace

• Conduct basic eCommerce classes

• Guidelines on exporting

• Guidelines on product listings

• Guidelines on product

photography

• Guidelines on Packaging &

fulfilment

• Conduct Advance eCommerce

classes

• Guideline on digital marketing

• Guideline on branding

• Monitor sales performance

• Provide incentives

• Market success stories

2

Logistics systems

support retailers by

providing seamless

fulfillment solution after

order is made

Provide end-to-end

product tracking

including last mile

delivery and COD

Setting up AEC eFulfilment Network

eCommerce

Platform

Manufacturer

Distributor

Consumer

Supplier

eRetailer

AEC eFulfillment

Hub

Provide onboarding

services including

digitization and

links to key emarket

Able to handle

smaller parcel sizes

and customer

returns

Provide storage

facilities for

eCommerce sites

from outside

Malaysia for lower

regional shipment

cost AEC eFulfillment

Network offers an

integrated logistics

solution targeted for

eCommerce in

Asean

Business / logistics Model of Cross-border eCommerence

Mailing (Sea/ Air

Shipping)

Express Delivery

(Air transport)

Formal Trade Customs Declaration

Supplier warehouse Consumer Airport or port Customs Customs Airport or port

Supplier Mailing

Import Declaration

Mailing Consumer

Supplier

Express

Delivery Import

Declaration

Express Delivery

Consumer

Taiwan

Company Export

Declaration

Import Declaration

Warehousing

(importing

countries) Delivery Consumer

40

DHL、Fedex、UPS、TNT、

Sea shipping

Air Shipping

land transportation

Harmonized Commodity Description

and Coding System (HS)

Sea/ A

ir/ Lan

d

41

Dilemma faced by cross-border eCommerence

Cross border eCom vs ordinary trade from eCom platform service provider’s perspectives: Many to many, wide variety with small qty/one pc at small amount B2B2C/B2C, instead of B2B, more complex in terms of logistics and

delivery, in need of fast tracking customs declaration Existing required documents for ordinary trade too heavy for eCom Existing required process for import inspection and quarantine too

complex and time consuming for eCom No simplified documents or data exchang messages accepted across

countries or economies Hard to collect import duty from eCom goods by direct mail or express

delivery Hard to collect value added tax from overseas eCom service providers Asking foreign eCom players to register at the destination countries for

local value add tax and consumption tax Obstacle resulted from foreign exchange control, payment process not

integrated with logistics and order fulfillment processes

42

China Cross Border eCommerce-- Via Direct Mail or with Bond Model

Overseas Warehouse

( Bonded Warehouses) 2. Ordering to overseas warehouse for goods according to consumer online purchase order

China Consumers

China eMarketplace Service Provider

China Customs

1. Consumer’s

ordering & payment

4、Parcel shipped to

consumers

Documents of Order, Shipping, payment & ID of consumer

Cross-border

eCommerce

Service platform

Foreign Customs

Certificate of origin

(Prior check for registration)

3. Simple declaration

Foreign Merchants of eMarketplace

Amazon, B2W, Otto, Cdiscount, Macy’s etc.

China ( Foreign Company Owned

Bonded Warehouses)

4、shipped to consumers

Mailing/ Express Delivery

3. Postal check

Cross-border

eCommerce

Service platform

An example showing new way of controlling cross border eCom with fast tracking process

Stakeholders in Cross Border eCom

43

Consumers

Local/Overseas eMarketplace

eCustoms/ NSW

Quarantine Authorities

Local/Overseas eMP Platform/

Service Provider

Ex.: AliExpress eBay Amazon WISH MATAHARI LAZADA TARAD Lelong………..

Official CB eMP Service

Platform

Inspection Authorities

Payment Gateways

Logistics Providers

Export or Import Bonded

Warehouse

Banks

Post/ Express Delivery

Provider

Local/Overseas Merchants

2

1

2

1 The services of eMarketplace and eMP Platform may be merged and integrated In one business entity

A privately owned eMP Platform may be contracted by the Customs to operate the official cross border eMP service Platform

CB/eMP WG under

BDC/AFACT Three facets to be discussed among members of eCom WG, and supported by the

respective concerning governmental agencies of AFACT members Existing documents and messages for normal trade exchange to be reviewed and

simplified for cross border eCom business processes Fast tracking cross border eCom exchange platform connected with eCustoms and

local eCom platforms to be examined, and interoperability tested between parties Endorsement from 3 AFACT members solicited

44

N2N

Business Technical

•Mailing/Express Delivery •License permission/Inspection/ Quarantine •Interfacing with Customs declaration (N2N) •Duty/Taxation •Payment Gateway

•eCom Business •Logistics •Payment •Operational Requirement for cross border eCom ( Model, process, data elements and documents )

•Interfacing with Customs declaration (B2G)

•Architecture of data exchange messaging

•IT security/Mobile •Electronic signature •ICT platform integrating with the customs and eMP platform

Stakeholder Analysis

45

46

Contact Information

Dr. Eva Yi-Yuan Yueh Deputy Director General

IDEAS Institute Institute for Information Industry

Office Tel: +886-2-66072288 e-Mail: [email protected]

http://www.ideas.iii.org.tw http://www.iii.org.tw

Taiwan Playors

UNITOX

MOMO

48

開店平台 聯絡人 mail

時尚美人網 陳逸穎 [email protected]

QDM 吳宗德 [email protected]

哇寶 李辰德 [email protected]

easystore ALAN KOK [email protected]

91APP 李昆謀 [email protected]

49

Tax-free ports in China to have direct

shipment from Taiwan for the small

trade market:

•Taipei Port -> Pingtan

•Gammon -> Pingtan

•Taichung Port -> Xiamen

Tax-free small trade market covers six

categories of goods: Oils and

Foodstuffs, Native Produce, Textiles,

handicrafts, light products,

Pharmaceuticals;

Tax-free value for Chinese consumers

each day: ¥ 6,000 per person

International eCommerce service

providers or suppliers using the

overseas bonded warehouse in

Taiwan (OBS) Indirect logistics

distribution to China consumers

Small Trade Market of import and export

Small Trade Market in

China Six Chinese cities designated by General Administration of Customs—Shanghai,

Hangzhou, Ningbo, Zhengzhou, Guangzhou and Chongqing for cross-border e-commerce pilot projects,

Allowing to set up bonded warehouses dedicated to the importation and delivery of merchandise purchased by online shoppers from other countries

Product shipped in bulk to the bonded warehouse, its logistics costs reduced

Merchandise warehoused in China can be delivered to consumers in major Chinese cities in 3-7 days , as opposed to the weeks for products to arrive when individual orders are shipped from overseas

Cross-border goods delivered though the bonded warehouses bear a significantly lower tax burden than ordinary imports for retail price (regular customs duties, value-added tax and consumption tax), adding more than 30% to the retail price of some items

50

保稅倉

1、根據預測量向海外供應商訂貨

大陸 消費者

臺灣 供應商

2、進行出口報關

臺灣 海關

大陸 海關

3、海空運

之前就先進行商品備案

4、消費者訂購並付款

跨境電商綜合服務平台

供應商 郵寄 進口報關 郵寄 消費者

供應商 快遞 進口報關 快遞 消費者

三單一證

三單一證:訂單、運單和支付單及消費者彩色身分證

5、出貨給消費者

(網路平台上商品標價+物流費用+跨境電商綜合稅)(支付抽成手續費已內含)

• 在正面清單中為前提

完稅價格人民幣2000元以下,或年累計交易額低於人民幣20000元則徵收跨境電商綜合稅=(關稅+增值稅+

消費稅)*70%,其中關稅稅率暫設為0,且取消免稅額

反之則依正貿課稅=

(關稅+增值稅+消費稅)

• 非正面清單則要走正貿

• 膠 囊、之前未進口化妝品等要檢驗

貨品管理

例如天貓國際、小紅書、…

51

海空運

大陸電商代購台灣商品-保稅倉備貨模式

大陸電商 (合規)

Server in China

52

Sea

/

Air

Shipping

Overseas Warehouse

( Bonded Warehouses) 2、According to consumer order requiring overseas warehouse set of goods

China Consumer

China eCommerce

China Customs

1、 Consumers ordering

and payment

4、shipped to consumers

Cross-border

eCommerce

Service platform

Orders, Shipping 、payment & ID of Message

Cross-border

eCommerce

Service platform

Taiwan Customs

Certificate of origin

Certificate of origin

3. Simple declaration

China eCommerce Purchasing Overseas (Taiwan) Goods Cross-border direct mail model

Taiwan Supplier / eCommerce

小貿市場進口/出口

• 中國大陸消費者跨境網購

– 商品透過:

• 臺北港平潭

• 金門->平潭

• 台中港廈門

享有小貿市場六大類商品(糧油食品、土產畜產、紡織服裝、工藝品、輕工藝品、醫藥品)免稅,每人每天6,000人民幣免稅,透過Taiwan間接物流配送給消費者

53

Iran

S Korea

Japan

Vietnam

Bangladesh

Pakistan

India

Sri Lanka

Mongolia

Chinese Taipei

Indonesia

Thailand

Malaysia

Afghanistan

Singapore

Philippines

Australia

PRC

Saudi Arabia

AFACT Organization

54

Founded in 1990 for stimulating, improving and promoting the ability of business, trade and administrative organizations, to exchange products and relevant services effectively through the simplification and harmonization of processes, procedures and information flows in a non-political environment. A liaison and A&P branch of UN/CEFACT under the Trade Division of UNECE whose Vice Chair and Rapporteur are AFACT Steering members.

AFACT Focal Points

55

member Focal Points 性質Afghanistan Afghanistan Customs Department 政府

Australia Applied Electronic Commerce 政府/協會

Cambodia Cambodia IIC University of Technology 政府/大學

Chinese Taipei Chinese Taipei EC/EDI Committee(TEC) (至2016止) 政府

IndiaDepartment of Commerce Ministry of Commerce and

Industry政府

Iran Iran Centre for eCommerce Development (ICECD) 政府

JapanJapan Association for Simplification of International Trade

Procedures(JASTRPO)政府/協會

Korea National IT Industry Promotion Agency(NIPA) 政府/協會

Mongolian Mongolian National Chamber of Commerce and Industry

(MONPRO)政府/協會

MalaysiaMalaysian Administrative Modernisation and Management

Planning Unit (MAMPU) Prime Minister’s Department政府/協會

PhilippinesBureau of Export Trade Promotion (BETP) Department of

Trade and Industry (DTI) Philippines政府

 Saudi Arabia SaudiEDI Tabadul CEO 政府

Singapore Singapore EDI Committee 政府/協會

Sir Lanka Information and Communication Technology Agency

(ICTA)政府

ThailandElectronicTransactionsDevelopment

Agency(PublicOrganization)政府

Viet NamVietnam E-commerce and IT Agency Ministry of

Industry and Trade政府

2016 AFACT Steering Committee

56

Dr. Wanawit Ahkuputra

Thailand

UN/CEFACT Bureau Structure

58

ASOCIO Smart City Index Development

and Implementation Pilot at Phuket

ASOCIO Smart City Alliance Subgroup

Taipei, Taiwan

10 September 2017

59

ASOCIO

Smart

City

Database

ASOCIO

Smart

City

Index

ASOCIO

Smart

City

Showcase

ASOCIO

Smart

City

Promotion

City Urbanization Policy Makers and Planners

Smart City Consultants and Solution Providers

Roadmap of ASOCIO Smart City Alliance

Purpose: To promote ASOCIO member economies’ ICT solutions and services by advocating utilization of ICT applications in city development Approach:1. Adopting smart city measuring index to recognize the performance of ICT applications used in city development 2. Converting III’s WISER Index to ASOCIO Smart City Index to meet the needs for cross member comparison in the region

The ASOCIO Smart City Index

Text in here Infrastructure

(Environment)

Network Connectivity

Sustainability Mobility

Applications eCommerce

•Entrepreneurship

•and Innovation

Economy

(Business)

Sub-indices Dimensions

Well-being

(Citizen)

Service

(Government)

Living Condition ICT Penetration

O2O Integration

Disaster Management

Effectiveness and Efficiency

Government Transparency

Civic Engagement

City-Identity

•The extent of using mobile technology to enhance service functions and citizen life

Key Measures

•The degree that a city supporting its citizens with measures and solutions of technology (T), innovation (I), and sustainability (S)

•The ability of Government

providing services to its

citizens and businesses

•The impact of adopting tools/solutions of science and technology to the supply chain within a city

60

* ASOCIO Smart City Index is derived from the WISER Index developed and maintained by III in Taiwan. The current version 6 of WISER Index with 54 indicators has been continually developed and revised since Year 2005.

Education Status

Education & Research

(R&D)

•The impact of education and R&D practices to the society

2

5

4

2

3

6 3

3 1

1 4

7 3

6

4

7

61

Member Economy Organization

Adam Iao Macao

Ong Chin Seong

Malaysia

Powerware Systems DATUK NIK A. FAIZUL BIN ABDUL MALLEK MIGHT Syahrizan Ali Hassan

Cheah Kok Hoong Hitachi Sunway

Ong Kian Yew PIKOM

Cheah Kok Hoong Hitachi Sunway

Eva Yi-Yuan Yueh

Taiwan Institute for Information Industry Evie Yifei Lin

Mike Wu CISA

Thanachart Numnonda Bunrak

Thailand ATCI, Software Park Thailand, National S&T Development Agency (NSTDA), Thailand

Ai Viet Nguyen Vietnam Vinasa, ITI-VNU

Members of the Measuring Unit

62

Smart City Alliance Subgroup ASEAN-WISER Index Meeting Agenda

63

Track C Panel: ASOCIO SC Index Related

ASOCIO AEC SC Measuring Unit F2F meeting, 15 November

TBD Pre-meeting Aiviet, Adam, Mike, Eva, Evie, Thanachart,

Track C: “Smart City – Answer to All Challenges Facing Today’s Asian Cites”, 16 November

10:30-10:35 Opening address Chairlady of CISA

10:35-10:45 Introduction to the Initiative of ASOCIO Smart City Index Development and Smart City Evaluation

Dr. Eva Yueh

10:45-10:50 Status of TaiChung City Transforming to a Smart City Dr. C. T. Hsiao

10:50-10:55 Status of Macao Transforming to a Smart City Adam Iao

10:55-11:00 Status of Smart City Development in Vietnam Profession Aiviet Nguyen

11:00-11:35 Panel Discussion 1. Dr. Hsiao: Value of Index, from city CIO’s perspectives 2. Adam Iao: Value of Index, from smart city promoter’s

perspectives 3. Professor Aiviet Nguyen: Value of Index, from academia’s

perspectives 4. Thaung Su Nyein, Joint Secretary, MCF 5. Dr. Mike Wu: How ICT plays a role to transform a city,

from smart city solution provider’s perspectives 6. Douglas Ng: How Huawei see the role of an ICT service

provider contribute to smart city development

Moderator: Dr. Eva Yueh

11:35-11:45 Q&A with the Audience Moderator: Dr. Eva Yueh

11:45-11:55 Closing Remarks from Panelists 5 Panelists

11:55-12:00 Wrap-up Conclusion Dr. Eva Yueh

Contact Information of Panelists

64

1. Dr. Hsiao, [email protected]

2. Adam Iao, [email protected]

3. Professor Ai Viet Nguyen, [email protected]

4. Dr. Mike Wu, [email protected]

5. Douglas Ng, [email protected]

65

Activities/Actions Taken by Now

ASOCIO Smart City Index conversion work based on III’s WISER

Index started since May 2016 at KL, Malaysia

Totally 12 versions has been changed according to discussion

amongst specialists attending Measuring Unit

Modified Questionnaire for citizen based on III’s original version

and the discussion with Bolliger & Company, Thailand

Conducted implementation pilot project at Phuket in association

with Bolliger & Company, Thailand, focusing on citizen

Drafting report on the pilot project. Will be finished by the end of

September 2017

Some actions taken by CISA by now

Attended CommunicMacau 2017 on 6 June promoting ASOCIO

SC Index

66

Contact Information

Dr. Eva Yi-Yuan Yueh Deputy Director General

IDEAS Institute Institute for Information Industry

Office Tel: +886-2-66072288 e-Mail: [email protected]

http://www.ideas.iii.org.tw http://www.iii.org.tw

67

Principles Considered-1 WISER Index reviewed and converted by experts of the Measuring Unit based on

the following principles: Local status and needs for developing smart city to be considered, e.g.

population, uniqueness developed, resource restraints, etc. The indicator should be well defined, measureable, data to be collectable either

by direct survey or via secondary publications Benefits specified to be communicated with city Mayors to conduct ASOCIO smart

city survey at own cost, and performance recognized at the Awarded Ceremony later

The Index only consists of specific common dimensions, categories, indicators, and questions in order to measure the participating ASOCIO cities.

Some differentiated questions may be asked to meet special local needs from concerning member economies for the purpose of city development

A handbook/guidance to be edited and provided for each member economy to keep consistency in terms of sampling of individual citizen and/or company, coding on each question and answer, etc.

Each member economy decides whether the responsible investigator/survey firm identified needs to be trained in advance

Insights found from each member economy together with the commonly generalized findings to be edited, interpreted, and provided to participating member economies for reference at the cost of CISA

68

Principles Considered-2

Design logic of Smart City Index and Questionnaire

The order of questionnaire is different from that of indicators of

the Index

A group of questions may be composed of questions for

specific indicators, which are asked for better processed

Questions will be asked by using a tool

Most of the existing international publications for secondary data

are in national level. If the government of respective participating

cities cannot provide its own secondary data, direct surveys to

citizen or business need to be carried out. Otherwise, the subject

indicator must be deleted.

AEC Overview

•AEC Blue Print 2015

•AEC ICT Master

Plan 2020

ASOCIO AEC Engagement • Human Capital • E-Commerce • Smart City

Alliance

Smart City

WISER Index

Convert to

ASOCIO

Smart City Index

Build ASOCIO AEC

Smart City Solution

Database

ASOCIO Smart

City / Channel

Promotion

ASOCIO Smart

City Solution

Deployment

Promotion Strategy

•Seminars

•Exhibition

•Awards

ASOCIO Channel Strategy •Government • Association • Local SI

Portfolio

•Solution Menu

•Best Practice

•integration

ASOCIO AEC Smart City Initiative

ASOCIO Smart

Cities Evaluation

Purpose: To promote ASOCIO member economies’ ICT solutions and services by promoting utilization of ICT applications in city development Approach:1. Adopting smart city measuring index to recognize the performance of ICT applications used in city development 2. Converting III’s WISER Index to ASOCIO Smart City Index to meet the needs for cross country comparison in the region

70

ASOCIO Smart City Solution DB

Smart city related solutions demonstrating outstanding performance

and enabling the smart city development to be recommended by

ASOCIO members

The concerning ASOCIO members responsible for collecting and

providing the information of their recommended solutions.

The recommended providers responsible for uploading solutions

and updating them periodically, if needed

Taiwan

Strategy

AEC Overview

•AEC Blue Print 2015

•AEC ICT Master Plan

2020

ASOCIO AEC

Engagement

• Human Capital

• E-Commerce

•Smart City Alliance

Taiwan Smart City

WISE Index

Convert to AEC

Smart City WISE

Index

Build ASOCIO AEC

Smart City Solution

Database

Taiwan Smart City

Promotion /

Channel

Taiwan Smart City

Solution

Deployment

Promotion Strategy

•Seminars

•Exhibition

•Awards

Channel Strategy

•Government

• Association

• Local SI

Portfolio

•Solution Menu

•Best Practice

•integration

Ace Team

•Selection

•Orientation

• Alliance

Taiwan ICT Industry AEC Initiative

• Totally rely on TWN’s budget and III resources for modification =>Use the name of WISE/III for promotion =>III owns IPR of WISE and all properties, e.g. DB • All ASOCIO SC Measuring Com’t members share the cost and work =>The idea of conversion =>Use the name of ASOCIO SC Index =>III supports all related works, DB maintenance, survey evaluation, reporting at the cost of ASOCIO

Value proposition for Taiwan fully supporting WISE survey Promoting TWN’s ICT solutions in ASEAN and ASOCIO

region more convincingly and less costly through SC Award contest based on WISE Index (IG’s BEST export exploration more strategically) Continual involvement and WISE survey participation

from ACE members to enable WISE project/biz line sustainable at lower cost ASOCIO AEC SC Solution DB maintained by III can be

used and analyzed for other purposes (research, data biz dev., matching ) III’s decision of where to set up local office based on

WISE findings connecting ASOCIO members partnering with TWN solution providers

• Tasks to be carried out Consultancy package

developed for selected projects, and the SI’s consultant trained both in professional and in English Total solution with diff modules/solutions

identified Website design

polished and updated Regional office in

ASEAN considered

72

Country Expert Contact Information

Thailand

Dr. Thanachart Numnonda,

Director General

[email protected],

Software Park Thailand under

the National Science and

Technology Development

Agency (NSTDA), Thailand

Thailand Mr. Pichit Viwatrujirapong,

Chief Executive Officer,

Netbay Public Company

Limited

Malaysia Ong Chin Seong

Malaysia DATUK NIK A. FAIZUL (first name)

BIN ABDUL MALLEK (last name) [email protected]

Vietnam Assoc. Pro. Dr. Nguyen Ai Viet [email protected]

Vietnam Dr. Nguyen Viet Hai [email protected]

73

Suggested Participating Cities 2017 Smart City Survey in ASEAN Region using ASOCIO/ASEAN WISER Index Thailand Bangkok, Pukit, ChinMai Vietnam

Malaysia

Macao

2016 Smart City Survey in ASEAN Region using III WISER Index Thailand Bangkok, ChinMai Vietnam Hanoi, HCMC, HaiFong Malaysia Kuala Lumpur, PetalingGaya, Kotakinabalu, Johorbahru

ICF Smart Cities in Taiwan

(2015)

Changhua County (new), Taitung

County (new), New Taipei City,

Taoyuan County

(2014)

Hsinchu City, New Taipei City,

Taoyuan County

(2013)

Hsinchu City, Taichung City,

Taoyuan County

(2012)

Taichung City, New Taipei City

(2009-11)

Taoyuan County

(2006)

Taipei City

Taichung City (2013)

Taipei City (2006)

Hsinchu City (2014)

New Taipei City (2014)

Taichung City (2013, 2012)

Taipei City (2006, 2004)

Taoyuan County (2012)

74