Affordable Housing ConferenceCustomer-Based Tools: Rate Assistance, Energy Efficiency

and Solar Programs

Pacific Gas and Electric Company

October 29, 2008

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Overview of Presentations

• Customer-based tools

– Linda Fontes, Manager, CARE, FERA and Cooling Centers Programs

– Mary O’Drain, Sr Program Manager, Low Income Energy Efficiency

– Leif Christiansen, Sr. Program Manager, Local Government Partnerships

• Solar Programs

– Shagun Boughen, Supervisor, New Solar Homes Partnership

– Caitlin Henig, Program Manager, Low Income Solar

CARE Program

Linda Fontes

October 29, 2008

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What is CARE?

• CARE (California Alternate Rates for Energy) Program is a ratepayer-funded program that provides a monthly discount on the energy bill for qualifying households

• Mandated by the CPUC

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CARE-Eligible Customers

• Single-family households

• Sub-metered tenants

• Non-profit group living facilities

• Agricultural group living facilities

• Migrant farm-worker housing centers

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CARE Target Audience

• All eligible, un-enrolled customers

– General audience customers

– Ethnic minority customers

– Senior and disabled customers

– Rural customers

– Non-profit and agricultural housing facilities

– Migrant farm-worker housing centers

• Currently enrolled customers needing recertification

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CARE Outreach

• Community Outreach Contractor (COC) partnerships• Multi-lingual toll-free line• Multi-lingual collateral• Direct mail • Local office partnerships• Online enrollment • Grassroots media

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CARE Outreach

• Print, radio and TV campaigns• Multi-cultural event participation• Government partnerships• Website promotion• Leveraging with other low-income programs• Automatic enrollment with other utilities

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CARE Processing

• Certification

• Recertification

• Post-Enrollment Verification

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FERA Program

• FERA (Family Electric Rates Assistance) provides savings on the electric bill for large households of three or more persons with low- to middle- income

• Mandated by the CPUC

• Managed in partnership with the CARE Program

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CARE/FERA Income Guidelines

Effective June 1, 2008 to May 31, 2009

$58,001 - $72,400$58,0006$50,601 - $63,200$50,6005$43,201 - $54,000$43,2004$35,801 - $44,800$35,8003

Not Eligible$30,5001 – 2

FERACARESize of Household

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Cooling Centers

• A network of community centers and other public buildings where customers can go to cool off when the temperature becomes unusually and dangerously high

Energy PartnersLow Income Energy Efficiency Program

Mary O’Drain

October 29, 2008

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Overview

• PG&E’s Energy Partners Program provides free appliances, weatherization measures, and energy education to income qualified customers.

• Offered since 1983 by the four California Investor Owned Utilities

• All housing types qualify: multi-family, single family and mobile homes

• Both renters and homeowners can participate• Serve only those customers who have not received

Energy Partners program services within the last 10 years.

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Low Income Program Regulation

• LIEE is funded through rates by a public purpose charge on customer bills.

• Regulated by the California Public Utilities Commission.

• Program funding is requested by the IOU’s through an Application process

• Most recent application for 2007-2008 funding• Filed 2009-2011 application on 5/15/08, expected

final decision on 11/6/08.

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LIEE Measures

• Attic Insulation• Evaporative Cooler Covers• Hard-Wired Compact

Fluorescent Porch lights• Interior Hardwire Compact

Fluorescent lamps• Screw-in Compact

Fluorescent lamps• Low Flow Showerheads• Water Heater Blankets• Door Weather-stripping• Caulking• Outlet Gaskets

• Faucet Aerators• Pipe Wrap• Duct Testing and Sealing• Central AC Tune Up• Ceiling fans• Minor Home Repairs• Refrigerator Replacement• Evaporative Coolers • Window/Wall Air

Conditioners• Furnace repair/replacement

(home-owners)

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How Customers can participate

– Customers can call PG&E (call centers, Smarter Energy Line)

– Customer can call the contractors directly

– Customers are also solicited by:

• direct mail

• door to door canvassing

• customer referrals

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Proposed Decision (2009-2011)

• Serve 340,884 customers, (90,903, 124,991, 124,991)• Budget: $417,257,046• Whole house approach (all feasible cost effective measures)• Coordinate and leverage with other agencies• Target customers by segment (energy use, energy burden,

climate zones, etc.)• Integrate all IOU programs, Energy Efficiency, California

Solar Initiative, Demand Response, Smart Meter, Smart AC, Climate Smart

Residential Moderate-Income Energy Efficiency Programs

Dennis Guido

October 29, 2008

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Multifamily Energy Efficiency Rebate Program

• Provides cash rebates for the installation of qualified energy-efficiency products.

• Eligible Customers: Property owners and property managers of existing residential multifamily complexes with 2 or more dwelling units.

• Measures can be installed in:

Apartment dwelling units

Common areas of apartment and condominium complexes

Common areas of mobile home parks

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Multifamily Energy Efficiency Rebate Program

• Measures Rebated:

Appliances and General Improvements

Boilers and Water Heating

HVAC

Lighting

Pool Heating

Pool Pumps

• 2009-2011: Program will be similar with some minor changes – pending changes – pending CPUC authorization.

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Comprehensive Manufactured / Mobile Home Program

• Provides comprehensive energy efficiency services to residents of manufactured and mobile homes.

• Services: Includes customer education, direct installation of a tailored package of measures, quality assurance, and referrals to additional programs.

• Target: Focused on hotter climate zones with high air conditioning demand, although program offered service area wide.

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Comprehensive Manufactured / Mobile Home Program

• Measures Installed:

Compact fluorescent light bulbs

Hard-wired compact fluorescent light fixtures

Central air conditioning tune-ups

Testing for and sealing leaks in your heating and air conditioning ducts

Low flow showerheads and faucet aerators

• Third Party Implementer: Synergy Companies.

• 2009-11: Program will not be active during the Bridge period but will likely continue pending CPUC authorization.

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Local Government PartnershipsResidential Moderate-Income Direct Install Programs

• Provide energy efficiency services to residents of single-family and multifamily homes and common areas.

• Target: Moderate-income customers within Local Government Partnership regions.

• Implementers: Association of Monterey Bay Area Governments (AMBAG), City of San Francisco, Quest, Richard Heath & Associates, Rising Sun, Staples and Associates, Synergy Companies.

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Local Government PartnershipsResidential Moderate-Income Direct Install Programs

• Measures Installed:

Compact fluorescent light bulbs

Hard-wired compact fluorescent light fixtures

Efficient linear fluorescent lighting

LED exit signs

Occupancy sensors

Vending machine controls

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Existing Local Government PartnershipsResidential Moderate-Income Direct Install Programs

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Local Government PartnershipsResidential Moderate-Income Direct Install Programs

• 2009-11: Collaborative strategy through utilizing existing PG&E Low Income Energy Efficiency (LIEE) contractors to serve Residential Moderate-Income customers.

• Target: Customers contacted by the LIEE program who are above the LIEE income threshold and therefore ineligible for LIEE services.

• Measures: Similar measures to current moderate-income programs.

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Contact Information: Moderate-Income Energy Efficiency Programs

• Dennis Guido, Pacific Gas and Electric Company

– DWG3@pge.com

– (415) 972-5429

– www.pge.com/myhome

• Southern California Edison

– www.sce.com/RebatesandSavings/Residential

• Southern California Gas

– www.socalgas.com/residential

• San Diego Gas and Electric

– www.sdge.com/residential

Solar Programs for New and Existing Residential Affordable Housing

Shagun BoughenCaitlin S. Henig

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Governor signed SB 1 August, 2006 - directs the CPUC and CEC to implement the solar program 2007-2016

Initiative creates a $3.3 billion, 10-year program to put solar on a million roofs in CA, 3000 MW new solar

Goal

Moving the state toward a cleaner energy future

To create a self sustaining market for solar photovoltaic

Delivery

Incentives for the installation and operation of solar PV projects for existing and new – residential, non residential, low income solar projects

Solar Programs Background

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Solar Program Overview

CPUC manages the CSI

Eligible customers*:

• PG&E, SCE, SDG&E (CCSE) -electric

• $2.165 Billion – 10 years

• Incentives one time upfront & performance based

• Declining incentives as MW goals achieved

• Higher incentives for existing low income affordable housing

• Existing residential all existing and new commercial, industrial, and agricultural properties

CEC manages the NSHP

Eligible customers*:

• PG&E, SCE, SDG&E, BVES -electric

• $400 Million – 10 years

• Incentives one time up front

• Declining incentives as MW goals achieved

• Higher incentives for new low income affordable housing

• Builders and developers of residential new construction

* Municipal electric utility customers, check with your provider for solar programs

Solar Program Overview

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CPUC(CA Public Utilities Commission)

Existing ResidentialExisting CommercialCommercial New Construction

Residential New Construction

4. New Solar Homes Partnership (NSHP)

PG&E SCE CCSE

Program Administrators

CEC(California Energy Commission)

SDG&EPG&E SCE

SB 1 – 3000 MW Goal

Program Administrators

Low Income Solar (LISP)

1. California Solar Initiative (CSI)

3. Single Family2. Multi-family

Existing Low Income

Grid Alternatives

BVES

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Residential New ConstructionNew Solar Homes Partnership

Goal

To create a self sustaining market for solar homes where builders incorporate high levels of EE and high performing solar systems

Program started January 1, 2007 – ends 2016

400 MW ; $400 Million

Statewide - PG&E, SCE, SDG&E, BVES electric

Incentive program for installing eligible solar photovoltaic (PV) systems on new homes

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Incentives - One time, up-front, expected performance based incentive payment

Incentive levels decline to zero over 10 years as megawatt goals/triggers achieved

Affordable Housing - Higher incentivesStarting at $3.50/watt for solar systems on residential units

Starting at $3.30/watt for solar systems servicing common areas

Market Rate Starting at $2.50/watt: Base Incentive

Starting at $2.60/watt: Production housing with solar standard

NSHP Incentives

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Eligible customersBuilders & developers of new residential custom, production, multifamily and affordable housing homes and projects

Eligible Projects - Within the service territory of and receive retail level electric service from:

PG&E, SCE, SDG&E, BVES1

Affordable housing – At least 20% of the project reserved for at least 45 years based on certain income guidelines2

Promote High Performance Solar Homes High Performance PV Systems

High levels of Energy Efficiency

NSHP Eligible Customers & Projects

1 POUs / Municipal electric utility customers check with POU or MUNI2 Health and safety code sections 50079.5, 50105, 50106 and 50093

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EE Program Tier 1SF ($400/$500)

MF ($150/$200)

• 15% better than T-24

• ENERGY STAR® appliances

OR

EE Program Tier 2

SF $2,000

• 35% better than T-24

• ENERGY STAR appliances

• 40% reduction in cooling

NSHP Tier 1 EE requirements$3.50/watt affordable housing

$2.50/watt market rate

• 15% better than T-24

• ENERGY STAR appliances

OR

NSHP Tier 2 EE requirements$3.50 affordable housing

$2.50/watt market rate

• 35% better than T-24

• ENERGY STAR appliances

• 40% reduction in cooling

Integrating EE & Solar

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NSHP applicants are encouraged to participate in IOU’s RNC program

Builder benefits

Incentives for energy efficiency & Solar $$$

Ease of access - Similar EE program requirements

Reduced paperwork - EE documentation waived for NSHP when approved in IOUs EE RNC program

Differentiation from competition

Customer Benefits

Consumption - Reduced energy usage

Comfort - Energy efficient solar home

Environment - Reduced carbon foot print

Benefits of Integration

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Low Income Solar Program

• $216 M (10% of CSI Budget) set aside for Low Income Solar

• PG&E, SCE, SDG&E ratepayer funded

• Goal

– Promote participation by low income households living in existing housing structures

• Purpose

– Provide incentives for and education about installing eligible solar photovoltaic (PV) systems on existing low income homes

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CPUC(CA Public Utilities Commission)

Existing ResidentialExisting CommercialCommercial New Construction

Residential New Construction

4. New Solar Homes Partnership (NSHP)

PG&E SCE CCSE

Program Administrators

CEC(California Energy Commission)

SDG&EPG&E SCE

SB 1 – 3000 MW Goal

Program Administrators

Low Income Solar (LISP)

1. California Solar Initiative (CSI)

3. Single Family2. Multi-family

Existing Low Income

Grid Alternatives

BVES

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Single Family Low Income Solar Program

• Budget: $108 M

• Administration: GRID Alternatives is statewide Program Manager

• Program Goals

1. Provide access to PV systems for qualifying low-income single-family homes to decrease electricity use and electricity bills without increasing monthly household expenses.

2. Maximize households served and energy bill savings by providing partial subsidies.

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Single Family Low Income Solar Program

• Incentive Types:

– Fully Subsidized 1KW for very low income owner-occupied homes

– Partially subsidized systems for all other low income homeowners. $4.75-$7.00 per Watt vs. general market CSI incentive of $1.90 per Watt

• Program Timeline:

– GRID Alternatives announced as Program Manager on July 18, 2008

– Expected implementation during Q1 2009

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Multifamily Affordable Solar Housing (MASH) Program

• Budget: $108 M • Administration: Current CSI PAs (PG&E, SCE, CCSE)• Program Goals

1. Stimulate the adoption of solar power in the affordable housing sector;

2. Improve the energy utilization and overall quality of affordable housing through the application of solar and energy efficiency technologies;

3. Decrease electricity use and costs without increasing monthly household expenses of low income tenants

4. Increase awareness of and appreciation for the benefits of solar among low income tenants and affordable housing developers

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MASH Overview

• Higher Incentives to low income building owners:

– $3.30/Watt to offset common load (Track 1a)

– $4.00/Watt to offset tenant load (Track 1b)

– Third incentive type that offers grants to building owners who can demonstrate significant tenant benefit (Track 2)

• Virtual Net Metering for MASH participants – proposes to allow credits from one solar system be applied to other low income accounts at the same site

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MASH Timeline

• CPUC voted out a decision on October 16

• Following the final decision:

– CSI PAs will have two subsequent advice filings to incorporate MASH into CSI

– CSI PAs will have four months to implement the MASH Program

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Contact Information: CARE

• Linda Fontes, Pacific Gas and Electric Company- LCF2@pge.com@pge.com- (415) 973-6239

• Sheila Lee, Southern California Edison

- Sheila.Lee@sce.com- (626) 633-3059

• Carmen Rudshagen, Southern California Gas

- CRudshagen@semprautilities.com- (626) 633-3059

• Gregg Lawless, San Diego Gas and Electric

- glawless@semautilities.com- (858) 654-180O

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Contact Information: LIEE

• Frances Thompson, Pacific Gas and Electric Company– FLT2@pge.com– (925) 415-6405

• Jack Parkhill, Southern California Edison– Jack.Parkhill@sce.com– (626)633-3056

• Carmen Rudshagen, Southern California Gas– CRudshagen@semprautilities.com– (626) 633-3059

• Gregg Lawless, San Diego Gas and Electric– glawless@semprautilities.com– (858) 654-1802

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Contact Information: Moderate-Income Energy Efficiency Programs

• Dennis Guido, Pacific Gas and Electric Company

– DWG3@pge.com

– (415) 972-5429

– www.pge.com/myhome

• Southern California Edison

– www.sce.com/RebatesandSavings/Residential

• Southern California Gas

– www.socalgas.com/residential

• San Diego Gas and Electric

– www.sdge.com/residential

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Contact Information: NSHP

Pacific Gas and Electric Companywww.pge.com - solar – NSHPSolar@pge.com877-743-4112 415-973-3480

www.pge.com/newhomes 800-342-7737

www.sce.com/builder

www.sdge.com/builderservices/newHomes.shtml

866-631-1744

www.gosolarcalifornia.comNew Solar Homes Partnership Energy Efficiency Program

Southern California Edisonwww.sce.comNSHP@sce.com 866-584-7436

San Diego Gas and Electric Company www.sdge.com/environment/solar/solarForNewHomes.shtmlnewsolarhomes@sdge.com866-631-1744

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Contact Information: Low Income Solar

• GRID Alternatives:– info@gridalternatives.org– (510) 652-4730

• Caitlin Henig, Pacific Gas and Electric– cjsv@pge.com– (415) 973-1400