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Apple Mail application very slow to respondPosted in Mac by Carl Ward[140 Comments]

8

Mar 

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Problem

 Apple Mail is very slow in it’s response. Message lists take ages to update and the app itself seems to pause

for 15-20 seconds.

Cause

The SQL database that Mail uses to catalog your email addresses needs a bit of housekeeping now and again,

you really need to have a tidy up!

Solution

First quit Mail – then:

For OSX Lion (10.7) and Mountain Lion (10.8) you need to do the following:

1. Open the Terminal App – You can find this by using spotlight and typing terminal.

2. Copy and paste this command into the command line of Terminal:

sqlite3 ~/Library/Mail/V2/MailData/Envelope\ Index vacuum;

For Snow Leopard (10.6) you need to do the following:

1. Open the Terminal App – You can find this by using spotlight and typing terminal.2. Copy and paste this command into the command line of Terminal:

/usr/bin/sqlite3 ~/Library/Mail/Envelope\ Index vacuum;

You should now find that Mail runs much faster.

140 Responses to Apple Mail application very slow to

respond 

This fixed my problem. Thanks!

thanks a lot

really worked like magic

thanks. It works !!

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good tip; I should note that the terminal command did not occur instantly – it took a few minutes

before the vacuum finished and the prompt returned.

Wow! I don’t know much about how computers run and I was worried my macbook pro was getting

too old (I guess a good excuse to buy a new one, but as a poor grad student that would have been

painful to my wallet), but this fixed everything! Thanks

OMG. Relief. And instructions a non-techie could totally do. Worked instantly with my Lion as soon

as I did a force quit on mail.

Perfect – problem solved

Works perfectly! Very Nice. Worked on my snow leopard.

Often scared to try these things I find online but I have to say THIS WORKS.

I have a new MacBook Air and I thought there was something wrong with it.

Thank you!

I have Mountain Lion, and before trying this it took sometimes 30 seconds or more for Mail to open.

 After running this command, everything now works very fast. Great solution!

excellent ! Thanks a lot, it’s changing my life

I was having the same problem and the fix worked for me also!! thanks so much!

Great fix – thanks.

The fix works! ………. excellent

John M  April 22, 2013 at 23:02

Laurin May 3, 2013 at 17:35

SuzqFL May 7, 2013 at 03:55

Vaughan May 7, 2013 at 06:31

QTip May 10, 2013 at 04:34

Sarah May 10, 2013 at 11:45

Bob May 12, 2013 at 01:52

yves amand May 17, 2013 at 07:36

Patti May 19, 2013 at 19:45

Robert May 22, 2013 at 13:12

LD May 23, 2013 at 00:41

Stephen May 22, 2013 at 15:34

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Worked like a charm! thank you!

I am a hero to my wife! Thank you!!!

Worked for me too; thanks!

Sweet job, thank you!

Works perfectly! Thx

Thanks so much. I was so frustrated with my computer until I found this.

Instant fix! Many thanks

 Amazing, stumbled on this site and have had two separate major problems resolved in a flash.Been through a few others as in a nightmare…

Thanks!! This is absolutely awesome. You have relieved me of a great worry. Mail is one of the

most frequent apps I use and it was extremely distracting to have it slow and frozen.

 Amazing–Tank you!

Bless you!

Thank you! sure made a difference

Fixed Thank you

John May 25, 2013 at 16:12

Lisa R May 30, 2013 at 02:37

Andy May 30, 2013 at 03:18

Attila Eross May 30, 2013 at 16:56

Colette May 31, 2013 at 18:21

David P June 1, 2013 at 17:25

Francis Castelino June 3, 2013 at 16:33

Karthik June 3, 2013 at 19:02

Ed June 3, 2013 at 23:27

Kuleen June 4, 2013 at 01:51

radiantkd June 4, 2013 at 19:13

Chris June 5, 2013 at 21:20

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Worked perfectly! Thanks!

 Awesome fix!

Fixed it totally thank you

Wow . Was a bit worried before trying…. It worked so well . Thanks a lot

Yep. A perfect fix. Mail was taking 20-30 seconds to display a message from my “unread” smart

mailbox (which usually has about 20 messages in it) . Now, no delay.

Thanks!

What would I do without stuff like this on the web? Go Crazy Thanks

Thanks! Worked perfectly.

Nice fix, worked like a charm! Thanks!

Thank you so very much this worked beautifully

Many thanks!

Loving your work!

This has been bugging me for a while, will be using again.

This worked great! Thanks!

Regina June 7, 2013 at 18:04

Michael June 11, 2013 at 03:03

Antonio June 13, 2013 at 12:24

Govind June 14, 2013 at 15:19

George K June 16, 2013 at 18:19

Andy S June 25, 2013 at 18:18

SCY June 27, 2013 at 04:57

Chris June 27, 2013 at 10:10

Jaydeep July 3, 2013 at 14:04

David July 3, 2013 at 20:25

GTBurns July 5, 2013 at 11:49

Jim July 6, 2013 at 13:43

Alphaduck July 9, 2013 at 01:10

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 Awesome. It just worked!

Thanks! life saver!

OMG you saved my comp from a drowning (by me)!! Thank you, thank you, thank you!

Bookmarking this page!

WOW! Awesome. Worked great!

Is there a command like that would speed up my entire mac !?!

Thank you. My message window was taking for eeeeeeever to load, especially when there were

attachments. Seems much better.

Immediate relief from a plaguing problem. My question is “Why didn’t Apple make it easy to

diagnose and remedy the problem”. Thank you for making the explanation and the “clean up”

available to all the frustrated Mail users.

Follow-up! Worked fine for a very short time. The problem returned and the “cleanup fix”

does not stop the slow response time that I am experiencing with Mail. After the second

“pasting” to terminal, I checked the activity monitor and Mail is using 95% of CPU. Something

else is going on other than the SQL Database needing “housecleaning”.

Does anyone notice only positive comments in the review section. The next day I added a

follow-up to my comment that stated the fix only worked for a short time and I still had the

original problem with Mail. This comment was not displayed which leaves me wondering why

the moderator would prevent it. It was not intended to be negative, but it was an attempt to

seek further help for the problem.

Hi Ed,

This is not an example of selective comments being approved. If a comment requires

a more technical response it’s passed to support so they can find a fix for the problem.

It’s not approved so it sits in a (shorter) pending list and doesn’t get lost in the

hundreds of other comments.

Thanks Adam,

Ben July 11, 2013 at 13:07

Elle Fran July 11, 2013 at 13:47

Stephen July 16, 2013 at 00:11

Geoffrey July 19, 2013 at 07:33

ED July 21, 2013 at 17:35

Ed July 25, 2013 at 15:01

Ed  August 6, 2013 at 01:48

Adam Green  August 6, 2013 at 10:00

Ed  August 6, 2013 at 18:57

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Your explanation restores my confidence in Fix-KB.com and I believe posting

your answer to me in the comment section will be helpful to others that are

participating and looking for answers to those nagging problems that come up.

This will help us all to better understand the proper use and expected results

from your wonderful web site.

I have the same problem. IS there a more permanent fix

Shaffin

Thanks! Worked like a charm!

While this seems to work for all.. I have the problem that it says

Unable to open database “~/Library/Mail/Envelope\”: unable to open database file

What can I do about it – or is this normal? Thanks a lot

This is a vital tool in the toolbox…. Thank you!

thank you it worked very well

Worked for me! Thanks

I had the same problem and I just quit mail right click and quit and then when it was opened back

up all was good? Maybe it doesn’t like being open all the time……….

hi I am getting a terminal error that says

-sqlite3: Error: too many options: “vacuum;”

Can you help?

Thanks!

Mary Anne

Thank you so much! Thought my Mac was dying on me! And many thanks for giving easy to follow

directions for all of us non-techies!!

Shaffin November 6, 2013 at 20:09

Jamie July 26, 2013 at 13:18

Chrissy July 28, 2013 at 09:04

Mike July 31, 2013 at 13:19

Gordy  August 1, 2013 at 22:45

Gayle  August 5, 2013 at 08:51

Alan  August 11, 2013 at 13:12

Mary Anne Doggett  August 12, 2013 at 20:08

Teresa  August 15, 2013 at 00:03

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This worked BEAUTIFULLY!!!! Thank you so much!

excelent!!!!

Worked great. Thx!

On Mac OSXv10.7.5 I got error database is locked for the sqlite3

~/Library/Mail/V2/MailData/Envelope\ Index vacuum; command but I tried the /usr/bin/sqlite3

~/Library/Mail/Envelope\ Index vacuum; and that didn’t get any problems. I have relaunched mail

but it still slow.

 Any advise?

Its ok I didn’t quit mail first so ignore the last comment from me.

Thanks.

That totally worked! Thanks

How come Apple support does not know about this?

Well done

For Snow Leopard (10.6) you need to do the following:

Open the Terminal App – You can find this by using spotlight and typing terminal.

Copy and paste this command into the command line of Terminal:

/usr/bin/sqlite3 ~/Library/Mail/Envelope\ Index vacuum

I did that nothing happen so i click enter no change ? And i still have the same problem.

My problem is the same in both of my computer, Mac book 10.6.8 and IMac 10.8.4, when i send a

mail through my routeur, DLink Dir-815, in WiFI for my Mac Book and normal with my IMac it take

about 1 to minutes to go. i call DLink and Apple nobody f ind a solution. Look like there is a conflit

between Mail and the routeur. Please HELP !!!

Thank you .JM

fantastic!

Works like a charm.. Thank you!

Alejo  August 16, 2013 at 20:45

fredlobo  August 16, 2013 at 22:08

Quincy  August 21, 2013 at 11:13

Quincy  August 21, 2013 at 11:47

Leigh  August 22, 2013 at 21:35

henrybenj  August 24, 2013 at 20:35

Jean-Marie  August 25, 2013 at 01:32

warren  August 25, 2013 at 21:57

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Fabulous! Thank you. Read, tried and f ixed in less than 30 seconds!

bless your effing heart for this.

It’s been running like a snail on and off for some months now. Just tried this and it seems to be a lot

better. I’ll keep monitoring it and see how it goes. Many thanks.

thanks it fix well

It worked a treat!

It really is super.. and such an instant fix!

I have to do this once a week. Why? Is there a bigger reason it keeps coming back?

WOW, that was easy, and back to super quick

Worked immediately! thank you

 Absolutely have to try this but some dumb questions: 1) when you say ‘quit’ mail – does this mean

force quit or just close it? If force quit – when done with the copy and paste, do I need to do

anything re macMail? 2) when I bring up ‘terminal’, see two lines of stuff there already – do I just

paste at the end of the second line??

Quit means ‘cmd + q’. We don’t want to force quit unless absolutely necessary. When you

log into terminal the first line will tell you last login, the second is your username. Don’t worry

about these, just paste and hit enter.

Perfect solution – easy to follow, took seconds and made all the difference. Thank you!

Diana  August 28, 2013 at 06:20

Alex  August 31, 2013 at 05:38

Barbara  August 31, 2013 at 09:32

Boyd September 1, 2013 at 07:05

Shaun3001 September 2, 2013 at 22:22

Uttara September 3, 2013 at 15:34

Angela September 5, 2013 at 19:27

Dave September 6, 2013 at 23:55

Justin September 10, 2013 at 14:57

tech ignoramus September 11, 2013 at 14:31

Adam Green February 24, 2014 at 09:58

Kristine T Hall September 11, 2013 at 16:06

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Wonderful !!!

I have been working with mail pain for monthscrying , but not Hahaha

Thank you !

It looks like the 10.8.5 update may have fixed the problem: “fixes an issue that may prevent Mail

from displaying messages”. So far it is working well.

I have had this problem on two occasions in the last 9 months. I spent a total of around an hour with

 Apple technical support who fixed the problem with lots of cache deletion and other “magic”

I did this myself in 30 seconds………….it worked, many thanks

Worked perfectly, thanks a lot!

Holy cow! This did the trick! Thanks a lot!

I could kiss you! Thank you so much.

yes it worked – thank you!!

I have a problem. I pasted the wrong link to terminal line of command. I am using mountain lion, but

i paste the snow leopard command.

Now i have problem with my mail, it hangs, with spinning disc sign – red,blue, green.

Can help me to restore.

 All the earlier download mail is gone, all folders are empty.

Thank you.

Wow, THANKS! Clearly if I cannot figure out mail on my own, a lot of other things are slowly

building and getting hosed up. Any tips for doing maintenance such as this to prevent problems in

the future?

Great… your a genius.

Steven September 13, 2013 at 12:58

Brian September 15, 2013 at 14:32

John September 17, 2013 at 11:20

Jan September 20, 2013 at 18:07

lunte September 24, 2013 at 13:23

Corinne September 27, 2013 at 03:54

yannis October 1, 2013 at 23:25

Paul October 2, 2013 at 15:59

Lori October 3, 2013 at 16:09

Nando October 9, 2013 at 05:11

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Wow! Thank you!

HELP!!! i run the command on Mtn Lion and restart my Mac, but it won’t boot up!? it’s stuck on grey

startup screen with Mac icon and spinner…

Wow, Fantastic tip. Thank You Much.

Yes, It worked.. Thanks a lot!

OMG!!!!!! it actually worked!!!!!! thanks a million!! i was devastated my outgoing mail was taking

about an hour to send!!

I tried this and got the following error message in Terminal: ‘Unable to open database

“/Users/salimsalam/Library/Mail/V2/MailData/Envelope Index”: unable to open database file’

 ANy suggestions? I am running Snow Leopard with Mail.4.6 and I am finding emails are taking ages

to send, if they send at all, and that updating folders is very slow. The Mail icon in the dock shows

there are unread messages even when I have opened all messages and deleted everything that

needs deleting.

Sorry, worked it out – I cut and paste the command line for the wrong version of OSX. Doh!

OK, but it didn’t work!

Did not work for me. My mailbox is huge though, is that the issue?

Will this work on Mavericks as well? You only mention OSX Lion (10.7) and Mountain Lion (10.8).

Does anybody know if this will work on Mavericks?

Hi….I need wait to reopen the mail….because noting happen….Im using Maverick

Tim October 15, 2013 at 21:39

Anonymous October 16, 2013 at 22:55

Glamo October 17, 2013 at 13:28

Shibu George October 18, 2013 at 02:04

Joe October 21, 2013 at 18:24

Salim Salam October 27, 2013 at 12:39

Salim Salam October 27, 2013 at 12:43

Salim Salam October 27, 2013 at 13:10

Michael October 30, 2013 at 18:55

KS October 31, 2013 at 07:48

Jon November 1, 2013 at 08:56

Fernando November 4, 2013 at 20:29

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So, after pasting that in the Terminal window, then what does one do? I closed Terminal and

launched Mail again but nothing has changed.

 After you paste push the enter key.

Worked like a charm! Thanks

I’m wondering (before I try this) if it works the same way for Mavericks? Or will that mess things up?

My slllllooooooowwwww Mail app is driving me bonkers!

Thanks,

ea/

I’m with you…nobody has mentioned Mavericks…although I did ask originally. It’s painful that

Mail is so slow now. Any attachments above 1Mb just won’t send…..massively frustrating.

 Apple online help weren’t able to amend anything either. I’ve tried the Terminal copy and

paste solution with little or no effect. Apple seriously need to fix this.

 A

Worked like magic, thanks!

Mine has been running terrible slow since the upgrade to Mavericks. I had this problem once

before, but can’t remember how to fix it. This prompt didn’t seem to fix my problem, maybe there is

a different prompt for Mavericks?

What do I use for the new operating system? I get “error database is locked” which I try the newest

one listed above. Thanks!

THANK YOU SO MUCH!!!!!! )))

 Amazing! thank you!

Sharon November 5, 2013 at 04:48

Adam Green February 24, 2014 at 11:44

Ria November 5, 2013 at 16:01

EA November 6, 2013 at 00:13

Andy February 24, 2014 at 11:59

Megan November 7, 2013 at 19:04

Devin November 9, 2013 at 09:10

Jen November 15, 2013 at 13:47

Michelle November 15, 2013 at 14:52

Daniel November 16, 2013 at 00:01

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Great! Thanks!

WOW, it works wonderful, for Mail 7.0 under OS X 10.9 (Mavericks). I was annoyed by Mail’s

performance but now my faith in this excellent piece of software is restored.

I tried your fix and this is the response I got:

-sqlite3: Error: too many options: “vacuum;”

Use -help for a list of options.

[Process completed]

Now what?

Holy cow–it works!

 A thousand thanks!

Wowsers – even with all the comments above, I wasn’t expecting it to work quite as well as that – t

hank you so much, you have saved me hours of frustration!

Thanks man, worked perfectly! Cheers.

awesome. a neat trick that has reived my mac! thanks

Hi all, does anybody know if this fix works with the 10.9.1 Mavericks OS?

Thanks!

 Andy

Immediate fix – amazing!

Hello,

Do you know if this fix will work in the new apple OS: Mavericks 10.9?

Thanks very much, Matthew

 jose November 19, 2013 at 20:15

Walther  November 29, 2013 at 15:08

Susan December 3, 2013 at 18:08

 joe December 5, 2013 at 13:53

Rachel December 10, 2013 at 07:16

Jure December 16, 2013 at 11:51

dom December 18, 2013 at 17:29

Andy January 9, 2014 at 13:44

Lynn January 20, 2014 at 15:32

Matthew January 20, 2014 at 19:11

Adam Green February 27, 2014 at 13:41

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Brilliant! Worked on Mavericks too

With the multitude of positive results including mine, I’m wondering why Apple doesn’t address

vacuuming into the functionality of the OS

Brilliant. Thank you so much

sqlite3 ~/Library/Mail/V2/MailData/Envelope\ Index vacuum;

This trick worked really well!!! THANK you!!!!!

Wonderful still works in 2014

Wish I had found this site a long time ago! Thanks for posting. Worked great!

Hooray, thank you!! 2 days of suffering slow emails and multiple pauses until I found this fix.

This worked great! Thanks

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aw February 12, 2014 at 13:13

John February 18, 2014 at 21:26

Leanne February 22, 2014 at 21:01

luc February 23, 2014 at 17:51

Tony February 26, 2014 at 13:41

Jeremy March 1, 2014 at 15:40

Laurin  April 25, 2014 at 18:47

Dave  April 25, 2014 at 19:03

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