DISCLAIMER

The information being given today IS NOT LEGAL ADVICE nor is it intended to replace legal advice

This presentation is based on relevant NSW & Commonwealth Legislation

For legal advice you should consult a solicitor

TARS Advocacy Service assists

Residents of aged care homes

Recipients of Commonwealth Funded in home care packages: CACP, EACH and EACH D

People representing the interests of residents and care recipients

TARS other services

Older Persons’ Legal Service

Retirement Villages legal service

Older Persons’ Legal Service

Consumer Rights: eg unfair contracts

Human Rights & Elder Abuse

Financial Exploitation

Substitute decision making: eg Power of Attorney and Guardianship

Retirement Village legal service

Legal advice and assistance to residents

Matters arising from management or operator issues

TARS provides

Advocacy

Information and support

Legal advice

Education

TARS services are:

Confidential

Independent

Throughout NSW

Free

TARS Advocates assist people to

Make sound choices about aged care

Gain a thorough understanding of residents’ rights

Uphold the rights of residents

The Aged Care Act 1997

Residents’ rights & responsibilities

Care and Services

Management of the home

Fees and charges

The Charter of Residents’ Rights

The right to full and effective use of personal, civil, legal and consumer rights

The right to quality care appropriate to a resident’s needs

The right to be treated with dignity & respect

The right to take risks

The Charter of Residents’ Rights

The right to make choices

The right to live in a safe, secure and homelike environment

The right to make a complaint about a service without retribution

The right to advocacy

Residents’ Responsibilities

To respect the rights and needs of other residents

To respect the rights of staff

To care for your own health and well being as far as you are able

Contact TARS

Phone : (02) 9281 3600 Sydney Metro 1800 424 079 NSW Country

Fax: (02) 9281 3672

Email: tars @ tars.com.au

Website: www.tars.com.au

TARS is funded by

Commonwealth Dept of Health and Ageing Dept of Services, Technology and Administration/

Fair Trading NSW Legal Aid NSW

Dept of Human Services/ Ageing, Disability and Home Care NSW

Commonwealth Attorney General’s Dept

THANK YOU