agenda for today schedule for tours contracts
TRANSCRIPT
Things I am NOT~ Lawyer or paralegal Advocate of one-sided agreements OR
interested in adversarial relationships
What is a contract? Agreement between two or more
competent parties Offer is made and accepted Each party benefits Bind each party to promise – and action
to take if promise not met Like insurance – for both good and BAD!
Contract Tip #1 Start at the beginning
Info about group/meeting needs Specifications Concessions Contract requirements of organization
Stuff the lawyers want Deal-breakers
Contract Tip #2John’s Golden Rule of AgreementsIf you ask for something from the other
side before the contract is signed it's called ”Negotiating“
If you ask the other side for something after the contract is signed it's called ”Begging”
John Foster, Esq., CHMEMeetings Industry Attorney
Contract Tip #3 What is the value of this contract
to EACH?
Understand the business of EACH Planner: Why are we having this meeting
happening? What is at risk? What is expected return?
Supplier: What drives the business?
”We aren’t holding the room for you then.”# 10 Specific location names with
specific times
Date Time Room Name Description
April 14, 2012 12:00pm – 5:00pm
Super Duper Ballroom
Set-up
April 15, 2012 5:00pm – 9:00pm
Super Duper Ballroom
Performance
April 15, 2012 9:00pm – 11:59pm
Super Duper Ballroom
Strike/Load out
”I called and the hotel says the block is gone.”# 9 Sleeping Rooms
reservation method listing in hotel’s computer for “Group Name” type of rooms – suites, doubles, kings when rates apply/don’t apply/cut-off always ask about honoring rates outside the
dates! use specific dates and times –
August 31, 2010 at 5:00pm ET vs. 30 days prior to meeting
“Oracle is also in house – heard of them?”
# 8 Areas of “sensitivity” noise construction competitors VIP needs data privacy food donations accessibility issues
“You may load in yourself, but the freight elevator is union.”
# 7 Additional charges/fees/taxes newspapers/safe/resort fees/pool/spa set-up fees taxes gratuities overtime staffing
“When I opened the mail today, I discovered we have an accruing finance charge on a $100,000 bill.”
# 6 Billing timing What happens if payment doesn’t
happen?
“Congratulations – consider yourself acquired.”
# 4 What happens if…we CANCEL covers both sliding scales based on timing damages clearly spelled out
“Did someone say flood, flu or some other sign of the apocalypse.”# 3 What happens if…we CAN’T
Force Majeure (improbable/inadvisable) re-booking/re-sale options CAUTION! There is a war going on!
“You don’t have an attrition clause in your contract.”
# 2 What happens if…there is ATTRITION
show the “math” ($$ spelled out) sleeping rooms (cumulative) meeting space food & beverage minimums
In Summary…1) Start at the beginning
details, details, details special requirements of your organization
2) John Foster’s Golden Rule prior to contract = Negotiating after contract = Begging
3) Know THE business