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Page 1: Agenda - kmirc.ise.polyu.edu.hkkmirc.ise.polyu.edu.hk/file/event_files340.pdf · • An annual research to identify the Most Admired Knowledge Enterprise ... • Facebook (United
Page 2: Agenda - kmirc.ise.polyu.edu.hkkmirc.ise.polyu.edu.hk/file/event_files340.pdf · • An annual research to identify the Most Admired Knowledge Enterprise ... • Facebook (United

Agenda

Part 1 Part 2 Part 3 Part 4

Page 3: Agenda - kmirc.ise.polyu.edu.hkkmirc.ise.polyu.edu.hk/file/event_files340.pdf · • An annual research to identify the Most Admired Knowledge Enterprise ... • Facebook (United

Hong Kong MAKE Award 2015

2 0 1 5

Page 4: Agenda - kmirc.ise.polyu.edu.hkkmirc.ise.polyu.edu.hk/file/event_files340.pdf · • An annual research to identify the Most Admired Knowledge Enterprise ... • Facebook (United

What is MAKE study?The MAKE study is …..• An annual research to identify the Most Admired Knowledge Enterprise

around the world. Judges includes senior executives from Fortune 500 companies and leading knowledge management experts

• Global MAKE research started in 1998 and the first Asian MAKE research was implemented in 2002

• Conducted usually by KNOW Network, an international web-based professional knowledge sharing network and Teleos, a research firm specializing in knowledge management and intellectual capital management

Page 5: Agenda - kmirc.ise.polyu.edu.hkkmirc.ise.polyu.edu.hk/file/event_files340.pdf · • An annual research to identify the Most Admired Knowledge Enterprise ... • Facebook (United

Asian MAKE Award

Global MAKE Award

Hong Kong and Mainland China

MAKE

Brazil MAKE

MAKE Award Structure

European MAKE AwardAmerican MAKE Award

Indonesian MAKE Iran MAKE Russia MAKE

Page 6: Agenda - kmirc.ise.polyu.edu.hkkmirc.ise.polyu.edu.hk/file/event_files340.pdf · • An annual research to identify the Most Admired Knowledge Enterprise ... • Facebook (United

Assessment Criteria of Hong Kong and Mainland China MAKE Award

• Creating an enterprise knowledge-driven culture • Developing knowledge workers through senior management leadership • Delivering knowledge-based products/services/solutions • Maximizing the intellectual capital of the organisation• Creating and sustaining an environment of knowledge sharing• Creating and sustaining an enterprise culture of continuous learning• Delivering value based on customer knowledge • Managing knowledge to generate shareholder (or societal) value

Page 7: Agenda - kmirc.ise.polyu.edu.hkkmirc.ise.polyu.edu.hk/file/event_files340.pdf · • An annual research to identify the Most Admired Knowledge Enterprise ... • Facebook (United

Evaluation Panel

Academic / KM Expert

Senior Management

of Private Sector

GovernmentBody

Page 8: Agenda - kmirc.ise.polyu.edu.hkkmirc.ise.polyu.edu.hk/file/event_files340.pdf · • An annual research to identify the Most Admired Knowledge Enterprise ... • Facebook (United

Winners of Hong Kong MAKE Study 香港最受推崇知識型機構獲獎者

Page 9: Agenda - kmirc.ise.polyu.edu.hkkmirc.ise.polyu.edu.hk/file/event_files340.pdf · • An annual research to identify the Most Admired Knowledge Enterprise ... • Facebook (United

Winners of Global MAKE Study (2014)

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• Accenture (Ireland)• Apple (United States)• Arup (United Kingdom)• ConocoPhillips (United States)• Deloitte (Global)• EY (Global)• Facebook (United States)• Fluor (United States)• Google (United States)• IBM (United States)• Infosys Limited (India)

• Microsoft (United States)• Novo Nordisk (Denmark)• PwC (Global)• Samsung Group (South Korea)• SAP (Germany)• Schlumberger (France/the

Netherlands/United States)• Siemens (Germany)• Tata Group (India)• Toyota (Japan)

Page 10: Agenda - kmirc.ise.polyu.edu.hkkmirc.ise.polyu.edu.hk/file/event_files340.pdf · • An annual research to identify the Most Admired Knowledge Enterprise ... • Facebook (United

Winners of Global (IOU) MAKE Study (2014)

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• Hindustan Unilever (India)• Korea Water Resources Corporation (South Korea)• Nalco Champion (United States)• Samsung Electronics (South Korea)• Samsung SDS (South Korea)• Singapore Armed Forces (Singapore)• Tata Chemicals (India)• Tata Consultancy Services (India)• The Titan Company (India)• United States National Aeronautics & Space Administration

(NASA) (United States)

Page 11: Agenda - kmirc.ise.polyu.edu.hkkmirc.ise.polyu.edu.hk/file/event_files340.pdf · • An annual research to identify the Most Admired Knowledge Enterprise ... • Facebook (United

Winners of Asian MAKE Study (2014)

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• Arup Hong Kong (Hong Kong)• Baoshan Iron & Steel Co., Ltd.

(China)• BINUS University (Indonesia)• CCC Heep Woh College (Hong

Kong)• eClerx Services (India)• Hindustan Unilever Limited

(India)• Infosys Limited (India)• Korea Water Resources

Corporation (South Korea)• Pertamina (Indonesia)• Samsung Electronics (South

Korea)

• Woods Bagot (Australia)• Samsung Electronics (South

Korea)• Woods Bagot (Australia)• Samsung SDS (South Korea)• Singapore Armed Forces

(Singapore)• Tata Consultancy Services (India)• Telkom Indonesia (Indonesia)• The Titan Company (India)• Toyota (Japan)• Tsingtao Brewery (China)• United Tractors (Indonesia)• Wipro Limited (India)

Page 12: Agenda - kmirc.ise.polyu.edu.hkkmirc.ise.polyu.edu.hk/file/event_files340.pdf · • An annual research to identify the Most Admired Knowledge Enterprise ... • Facebook (United

Global MAKE Award (IOU) Winners• Hong Kong Police Force (Hong Kong)• China Merchants Securities Co. Ltd. (Mainland China)

Asian MAKE Award WinnersHong Kong• Arup• CCC Heep Woh College • Langham Place Hotel, Mongkok• Hong Kong and China Gas Co.

Ltd. (Towngas) • Hong Kong Police Force• Hong Kong Productivity Council• MTR Corporation

Mainland China• Baoshan Iron & Steel Co. Ltd.• China Merchants Bank• China Merchants Securities Co.

Ltd• NetDragon Websoft Inc.• Siemens Limited China • Tsingtao Brewery Co. Ltd.

Page 13: Agenda - kmirc.ise.polyu.edu.hkkmirc.ise.polyu.edu.hk/file/event_files340.pdf · • An annual research to identify the Most Admired Knowledge Enterprise ... • Facebook (United

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Page 14: Agenda - kmirc.ise.polyu.edu.hkkmirc.ise.polyu.edu.hk/file/event_files340.pdf · • An annual research to identify the Most Admired Knowledge Enterprise ... • Facebook (United

Asian Knowledge Forum

Seminar and workshops

Page 15: Agenda - kmirc.ise.polyu.edu.hkkmirc.ise.polyu.edu.hk/file/event_files340.pdf · • An annual research to identify the Most Admired Knowledge Enterprise ... • Facebook (United

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MAKE Award Presentation Ceremony 2014

Dinner banquet with performance

Page 16: Agenda - kmirc.ise.polyu.edu.hkkmirc.ise.polyu.edu.hk/file/event_files340.pdf · • An annual research to identify the Most Admired Knowledge Enterprise ... • Facebook (United

Company Visits to MAKE Winners

Page 17: Agenda - kmirc.ise.polyu.edu.hkkmirc.ise.polyu.edu.hk/file/event_files340.pdf · • An annual research to identify the Most Admired Knowledge Enterprise ... • Facebook (United

Assessment Criteria of Hong Kong and Mainland China MAKE Award

• Creating an enterprise knowledge-driven culture • Developing knowledge workers through senior management leadership • Delivering knowledge-based products/services/solutions • Maximizing the intellectual capital of the organisation• Creating and sustaining an environment of knowledge sharing• Creating and sustaining an enterprise culture of continuous learning• Delivering value based on customer knowledge • Managing knowledge to generate shareholder (or societal) value

Page 18: Agenda - kmirc.ise.polyu.edu.hkkmirc.ise.polyu.edu.hk/file/event_files340.pdf · • An annual research to identify the Most Admired Knowledge Enterprise ... • Facebook (United

Submission Guideline (HK MAKE Award)The Submission Report should be formatted as follows: • A4-size, with single-lined spacing and minimum font size of 12 points • Maximum of 10 pages • Appendices (showing graphics or tables, etc.) can be added on top of the written

report but is limited to a maximum of 5 pages.• Start a new page for each section • Insert page numbers in the report

Section 1: Company Background

Section 2: Description of KM Programs / Activities

Section 3: Your Forward KM Plan

Report Format

Page 19: Agenda - kmirc.ise.polyu.edu.hkkmirc.ise.polyu.edu.hk/file/event_files340.pdf · • An annual research to identify the Most Admired Knowledge Enterprise ... • Facebook (United

Hong Kong MAKE AwardHow to Apply?

Requirements• Any organisation with an operation in Hong Kong is eligible to apply. • Applicants should complete the application online • Prepare a KM report covering its KM activities and outcomes taking place

in Hong Kong. • Participating MAKE award promotion event

Application Fee• $6,000

Page 20: Agenda - kmirc.ise.polyu.edu.hkkmirc.ise.polyu.edu.hk/file/event_files340.pdf · • An annual research to identify the Most Admired Knowledge Enterprise ... • Facebook (United

Submission Deadline: 29 May 2015

Timeline Activity30 Mar-29 May 2015 Application PeriodJune 2015 First Round Evaluation

• Shortlisting of organisations by the Panel toenter the second round

July 2015 Second Round Evaluation• Selected finalists will be invited to conductthe case presentation to the Panel

August 2015 Announcement of Hong Kong MAKE Award2015 Winners

January 2016 (TBC) Award Presentation Ceremony

Important Dates

Page 21: Agenda - kmirc.ise.polyu.edu.hkkmirc.ise.polyu.edu.hk/file/event_files340.pdf · • An annual research to identify the Most Admired Knowledge Enterprise ... • Facebook (United

For further information, please go to www.makeaward.com

Or Contact Ms. Nicole Sy at 27666560 / Miss Autumn Lin at 34003158

Page 22: Agenda - kmirc.ise.polyu.edu.hkkmirc.ise.polyu.edu.hk/file/event_files340.pdf · • An annual research to identify the Most Admired Knowledge Enterprise ... • Facebook (United

Q & A