The Complete Device Management Solution

Network Manager

Company Profile: Tibbo Technology Inc.

•Founded in 2001•Wide range of hardware and software products•R&D offices in Taiwan and Russia•Distributors in 50+ countries•Ownership structure: limited partnership•Parent companies: Giga-TMS, Inc., GIGATEK, Inc.•Website: www.tibbo.com

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Basic Solutions

•IT Management and Network Monitoring•Industrial and Building Automation•Time and Attendance, Access Control•Remote Monitoring•Fleet Management•Vending Machines•And more

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Network Manager

AggreGate Network Manager

•Out-of-the-box network monitoring tool•White-labeled solution•Monitoring via standard protocols, SNMP and WMI•Support for non-standard network equipment•Integration with third party systems via open-source APIs•Extendibility via driver/plugin SDK•Enterprise scalability and role-based access control

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Network Manager

Target Vertical Markets

•Telecommunication Companies and ISPs•Managed Service Providers•Medium-scale Corporations (all industries)•Large-scale Corporations (all industries)•Datacenter Operators

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Network Manager

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Server Architecture

Feature Highlights

•Monitoring of networks, systems, servers, applications, and services•Comprehensive network discovery and dynamic mapping•Built-in fault management and network performance/traffic analysis tools•VoIP, wireless, and virtualized environment monitoring•Advanced alerting, charting and reporting•Integrated GUI Builder and Report Editor•Asset management, user-defined asset properties and events•SNMP Traps, Syslog, and Windows Event Log consolidation•Distributed monitoring and failover clustering

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Network Manager

System Layers

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Network Data Acquisition

•ICMP•SNMP•Telnet•SSH•FTP/TFTP•CORBA•SOAP•NetFlow•J-Flow/S-Flow/IPFIX•ASCII (CSV/XML)9

Network Manager

Telecom•WMI•SNMP•SQL (JDBC/ODBC)•Syslog•DNS•IPMI•HTTP/HTTPS•JMX•LDAP•SMTP/POP3/IMAP

Corporate•SNMP•Modbus•BACnet•OPC•OPC UA•RS232/RS485 over IP•Meter-Bus•LonTalk•KNX

Data Center

Telecom NMS Platform

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Network Manager

Part of large solution:AggreGate Platform• Network Manager

• Telecom Networks• Corporate Networks• Data Centers

• M2M and MDM• Tower and BTS Monitoring• 15+ other solutions

Classic Network Monitoring•Manual and scheduled network device and device discovery•Static, geographical and topological (L2/L3, MPLS, SDH, etc.) network maps•Advanced network/facility map editor, hundreds of dynamic UI components •Scalability to thousands of devices per server, unlimited with distributed architecture•Event consolidation and management, advanced alerting, root cause analysis•Fine-grained polling and server-side device data caching•Preconfigured device templates•Flexible reporting, charting and trending•Agent-less distributed monitoring via standard protocols•Obviously full support for RTT, availability, downtime, packet loss and other methods of “classic” monitoring and data visualization

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Network Manager

The Complete Device Management Solution

IT Management Dashboards

Router/Switch Monitoring

•Traffic and bandwidth usage monitoring•Status and performance tracking•Out-of-box support of all popular vendors (Cisco, 3Com, Alcatel, Nortel, Juniper, and more)•Built-in charts, reports, alerts for standard and custom metrics•Router and switch inventory via SNMP and CLI

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Network Manager

Network Topology Maps

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Network Geography Maps

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Static Network and Data Center Maps

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Traffic Monitoring and Decomposition

•Support for NetFlow, sFlow, J-Flow and other standards•Out-of-box network traffic structure dashboards•Statistics by sensors, interfaces, applications, ports, countries, sources/destinations, types of service, autonomous systems, conversations, etc.•Quick bottleneck troubleshooting and traffic hog search•SLA verification and capacity planning facilitation

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Network Manager

WAN Link and IP SLA Monitoring

•Automated Ping and Route Tracing with analysis•Full support for all Cisco IP SLA test types•Bundled IP SLA dashboards and analytics•Centralized IP SLA test creation•Probe-based WAN channel monitoring•Support for in-service measurements (RFC2544) and IPTV/IP Video probes

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Network Manager

VoIP, Video Streaming and IPTV Monitoring

•QoS Monitoring for voice and video networks•Agentless operation, no sniffing and packet analysis•Analysis and visualization of packet loss, one way and round-trip latencies, two way jitter and MOS•Support for Cisco, Avaya, Asterisk and other vendors•Comprehensive support for CUCM and CUCM Express•Call Detail Record (CDR) processing and reporting

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Network Manager

Configuration and Compliance Management

•Centralized configuration backup and restoration•Integrated diff viewer and one-click network baselining•Vendor-agnostic operation via SSH, Telnet, SNMP, FTP, TFTP, SCP, and other protocols•Flexible rule-based setup for new vendors•Change management and Expect script execution•Compliance policy violation management

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Network Manager

Printer Monitoring

•Centralized printer configuration and status tracking•Comprehensive printer information dashboards•Network and desktop printer inventory•Paper and toner supply tracking and reporting•Printer problem alerting (low supplies, cover/door state, other critical events)

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Network Manager

Wireless Monitoring

•Monitoring Wi-Fi and WiMAX networks•Monitoring 3G/UMTS/LTE networks•Tracking base station and client status•Link quality tracking and visualization•Custom parameter monitoring (SSIDs, BSS types, auth algorithms, client addresses, MTU settings, etc.)

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Network Manager

SNMP Monitoring

•Industry-best support for non-standard and rare devices•Automatic SNMP device snapshot creation•Advanced table visualization•Support for SNMP v1, v2c and v3 polling•Consolidation and processing of Traps and Informs•MIB editor with syntax highlighting•Support for augmented and index-based table joining

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Network Manager

Server and System Monitoring•Monitoring Windows, Linux/Unix, Solaris, AIX, HP-UX, Mac OS, and other platforms•CPU load monitoring•Disk space, memory usage, and swap utilization monitoring•Server chassis, fan status, power supply and custom metric monitoring•Process/service status and resource usage monitoring•SNMP traps, Syslog messages and Windows Event Log events consolidation•Pre-defined alerts and corrective actions for important server events•Monitoring existence, checksums and contents of files and folders•Remote monitoring script execution and custom output processing/visualization•Agent-less monitoring via standard protocols•Out-of-box operating system status dashboards

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Network Manager

Application/Service Monitoring

•Monitoring of server applications: web, mail, DNS, FTP, DHCP, SSH, LDAP, Radius, etc.•Authentication/authorization, operability checking•Monitoring of arbitrary TCP/UDP ports•Preset alerts for typical application problems•Network-wide service status dashboards

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Network Manager

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Network Manager

•Monitoring response time, virtual hosts, SOAP-based web services•Collecting and visualizing HTTP error statistics•Pattern-based web server log analysis•Multi-location user perspective web page monitoring•Monitoring underlying hardware, OS and database•URL content monitoring and web page tracking•Page load time analysis•Arbitrary HTTP GET/POST request sending and response analysis•Out-of-box dashboards and alerting for Apache, IIS, and more

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Web Server Monitoring

Network Manager

•Authenticated IMAP/POP3 mailbox monitoring•Authenticated SMTP service monitoring•Mail round-trip validity and performance monitoring•Deep monitoring of well-known servers, including Exchange and Postfix•DNS MX record validity checking•Monitoring underlying hardware, OS and database•Remote mail server log analysis with error notifications via SMS•Out-of-the-box dashboards and alerting for mail server KPIs (queue length, active sessions, spam filtering, etc.)

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Mail Server Monitoring

Network Manager

•Application server availability, operability and performance tracking•Monitoring performance and health of underlying server and database•Comprehensive monitoring of active sessions and connections•Transaction-level monitoring of individual hosted applications•User-perspective monitoring of web services via SOAP calls•Detailed monitoring of underlying Java and .NET virtual machines•Application server errors consolidation•Evaluation of custom KPIs for hosted applications•Bundled support for Tomcat, Jboss, WebLogic, WebSphere, Oracle AS…

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Application Server Monitoring

Network Manager

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• Identifying transaction problems that affect service delivery• Remediating problems that affect application performance• Providing a single console for middleware performance monitoring• Capacity planning and early warning system of conditions that could affect business operations• Real-time performance views for assessing middleware health• Charting and reporting for detecting usage peaks and long-term trends• Out-of-box support for Web Sphere MQ, SharePoint, Active Directory, and more

Messaging Middleware Monitoring

Network Manager

Java and .NET Monitoring

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• Monitoring Java services, application servers and applications via JMX• Monitoring .NET services and applications via WMI• In-depth analysis of VM heap and non-heap memory usage, garbage collection, threading, locks, classes, memory pools, exceptions, queues, stubs, JIT compilations, and other metrics• Threshold violation alerting and long-term trend reporting• Monitoring custom JMX MBean properties• Executing MBean methods and processing results• Receiving and consolidating MBean notifications

Network Manager

Database Monitoring

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• Out-of-box deep performance monitoring for Oracle, MySQL, SQL Server, PostgreSQL, and other enterprise databases• Hundreds of metrics collected and visualized on bundled dashboards• Execution of dynamic arbitrary select/update queries over any JDBC-compliant database• Injection of any business data from an external database into AggreGate• Advanced query result processing, analysis and visualization• Periodic, on-event, on-alert and on-demand query execution

Network Manager

Virtualization Monitoring

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• Monitoring WMware and Hyper-V virtualized infrastructures• Integrated detailed infrastructure, hypervisor and virtual machine dashboards• Charting, reporting and alerting for VM memory usage, CPU load, disk I/O, and custom metrics• Visualization and capacity planning for vSphere

Network Manager

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Network Manager

Business Service Monitoring

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• Modeling industry-specific business services• Binding service properties to underlying infrastructure and applications• Employing event-driven model for evaluating service KPIs• Building dedicated service status and performance dashboards• Visualizing service availability and quality in a fully custom way• Defining SLAs and alerting on trend-based predicted SLA breach dates• Evaluating impact of IT infrastructure failures to business processes• Planning capacity of underlying resources for long-term compliance• Identifying migration, consolidation and license reduction opportunities

Network Manager

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Network Manager

Event and Log Management

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• Consolidation of SNMP traps, Syslog messages, Windows Event Log events, and other network events• Remotely analyzing and finding patterns in log files • Advanced event processing workflow includes real-time monitoring, storage, acknowledgement, enrichment, pre- and post-filtering, deduplication, correlation, masking, and root cause analysis• Triggering alerts upon important events to ensure further escalation and/or trouble ticket generation• Executing automatic and interactive corrective actions upon alerts

Network Manager

Event Workflow

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FCAPS Compliance

• Fault Management

• Configuration Management

• Accounting Management

• Performance Management

• Security Management

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Network Manager

IT Asset Inventory

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• Adding custom attributes to network devices and system resources• Support for tabular attributes with custom structure and any length• Out-of-box inventory information definitions (serials, responsible persons, notes, photos, locations, asset events, etc.)• Support for enriching system alerts and events with information fetched from any third-party inventory system via any protocol (SQL, SOAP, etc.)• Automated hardware and software inventory via SNMP and WMI• Printable inventory reports

Network Manager

Service Desk Integration

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• Off-the-shelf connectors for well-known IT helpdesks• Integration with any helpdesk via email alert forwarding• Integration via scripts launched by corrective actions • Automatic ticket closure upon alert deactivation• Forced actualization of CMDBs• Enriching alerts with third-party inventory information before their conversion into tickets

Network Manager

Centralized Incident Management

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Supported Platforms and Databases

• Windows XP or later (64-bit)• Linux (64-bit)• Mac OS X

Data storage in MySQL, SQL Server, PostrgeSQL, Oracle or other enterprise-grade JDBC-compliant RDMBS.

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Network Manager

Technology Features

• Rich connectivity• Patent-pending technology• Integrated security• Multiple user interfaces• Domain-specific languages• Data management tools

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• Custom widgets• Visual editors• Failover clustering• Distributed architecture• Open-source APIs• Cross-platform database-

agnostic architecture

Network Manager