agile balanced scorecard -agile tour 2011 pune
TRANSCRIPT
Balanced Scorecard for the agile enterprise
Asheesh Mehdiratta Pitney Bowes
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Me?
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Enterprise ?
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Strategy : GO NORTH !
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???
???
Do you know?
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I Measure !
Balanced Scorecard
Hmm… are you sure ?
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Constant ?
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New kid ?
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What’s Your Frequency?
Agile Balanced Scorecard
Business Value
User Orientation
Operational Excellence
Future Orientation
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Business Value
Major releases per quarter
Features per release
Product Backlog burndown
Technical Debt burndown
Product flexibility
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User Orientation
Net promoter score
# Service calls
Service calls cycle time
Customer Survey response%
#Defects reported (Live/Beta)
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Operational Excellence
#Features/developer/release
#Projects completed +/-2 sprint
# Field issue resolution ~30 days~
% Tests passing / daily builds
Cycle time & waste removed
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Future Orientation
Employee engagement score
# New Competency/employee
# Training hours/employee
# Cross functional teams
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and some simple scores…
#Roles ^ # Rules
Time to Value
New Partnerships
Customer driven innovations
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Email: [email protected] Blog: http://agilejourneys.blogspot.com Twitter: @amehdiratta Skype: amehdiratta
Credits
Esther Derby and Mike Cohn
Photo credits:
Sonicstate.com
soundexchange2.com
creditrepairentourage.com
freecircuitdiagrams4u.blogspot.com
chart-magic.com
karisburton.wordpress.com
getodd.com
Tutorialspoint.com
www.agiletour.org 05/11/10