agile case study. pmi government community of practice
DESCRIPTION
Presented to the PMI Government Community of Practice on February 24 2014TRANSCRIPT
Case Study:WA State DOL
The 21st Century GovernmentWill Be Agile
Joseph Flahiff
PMI Agile CoP Community
Engagement Lead
15 years Traditional and AgilePresident of Whitewater Projects, Inc.
Author, Speaker, Coach, [email protected]
PMIACP
License eXpress
Long Long Road 2008• First attempt at
starting
Multiple Designs & revisions
Estimated 3 years to complete
2010• Shelved• Lack of resources
Sat for 2 years2011• Urgent need• Deadline 2012
Reduced scope by 1 year
New Estimate 2 years
Results
Benefits
• Quality of the Product• Time and Cost Savings• Employee Satisfaction
Agile and the Government
• Federal • General Accounting
Office• Dept. of Defense• NASA• Veterans Affairs• FBI• GSA• Many more
• Washington State• DOL• DIS• DNR• DOT• L&I• ESD• OCIO• More…
… congressional interest has contributed to the identification of numerous examples of lengthy IT projects that incurred cost overruns and schedule delays while contributing little to mission-related outcomes. To reduce the risk of such problems, the Office of Management and Budget (OMB) recommends modular software delivery consistent with an approach known as Agile.
Agile and the Government
• Federal • General Accounting
Office• Dept. of Defense• NASA• Veterans Affairs• FBI• GSA• Many more
• Washington State• DOL• DIS• DNR• DOT• L&I• ESD• OCIO• More…
The Original Approach
Contract/ Charter
Requirements
Design
Build
Test
Deploy
Prod Support
2 Years
10
Reality
Contract/ Charter
Requirements
Design
No, how about this?!
Looking Good!
What does it mean to be Agile?
Agile is the ability to adapt to changes as fast or faster than changes occur.
Agile is NOT a noun…it’s an adjective
Flexible
A Broader Definition
Build Cycle Build Cycle Build Cycle Build CycleBuild Cycle Build Cycle
Change Cycle Change Cycle Change Cycle Change Cycle
A Broader Definition
Build Cycle Build Cycle Build Cycle Build Cycle
Change Cycle Change Cycle Change Cycle Change Cycle
Project Requirements
Modularize and Prioritize
Adaptability
Release 1
Release 2
Release 3
Release 4
Release 5
Release 6
Release 7
Release 8
Release 9
Release 10
Release 11
Release 12
0%
5%
10%
15%
20%
25%
30%
Release Value
Iterative Delivery
License eXpress
DDD
DDD
DDD
DDD
DDD
DDD
DDD
DDD
Simple…in Theory
Not as Easyas it Looks
4 Dimensions of Agility
Culture
Culture is a set of organizational beliefs and behaviors that create the working environment.
Challenges:
• Complacency
• Collaboration
• Self-Direction
• Cross Organizations
Technical Practices
Leadership
Busin
ess Sy
stem
s
Cultu
re
AGILEORGANIZATION
People
Systems
Leadership
The leaders job is twofold:
1. Provide clear direction
2. Removers of obstacles and smoothers of paths
Challenges:
• Trust of the iterative Process
• Availability/Authority/Knowledge
Technical Practices Busin
ess Sy
stem
s
Cultu
re
AGILEORGANIZATION
People
Systems
Leadership
Business Systems
Set of connected processes, tools, beliefs and policies that support the business.
Challenges:• Legacy Reporting• 100% Staff Allocation• Contracting• Status Reporting
Technical Practices
Leadership
Busin
ess Sy
stem
s
Cultu
re
AGILEORGANIZATION
People
Systems
Technical Practices
Technical practices are the tools and techniques used to deliver customer value.
Challenges:• Adoption of new tools• Traditional Artifacts• Trust of new practices
Leadership
Busin
ess Sy
stem
s
Cultu
re
AGILEORGANIZATION
People
Systems
Technical Practices
Getting StartedTransformation is fractal
• Culture• Self-Direction
• Leadership• PO Group
• Business Systems• Pilot to get staffing
• Technical Practices• Retrospectives
Questions Before We Close
Summary
References and Additional Reading• Contact info
• Articles on Agile by Joseph Flahiff• www.whitewaterprojects.com/articles/
• Agile in government papers• GAO - Effective Practices and Federal Challenges in Applying Agile Methods
• http://www.gao.gov/assets/600/593091.pdf• DOD Strategic Guidance
• http://www.defense.gov/news/defense_strategic_guidance.pdf• OMB 25 Point Plan to Reform Federal IT
• http://www.dhs.gov/sites/default/files/publications/digital-strategy/25-point-implementation-plan-to-reform-federal-it.pdf
• Other Reading• The New, New Product Development Game
Joseph Flahiff
PMI-Agile CoP Engagement Lead
15 years Traditional and AgilePresident of Whitewater Projects, Inc.
Author, Speaker, Coach, [email protected]
@joseph_flahiff
PMIACP