agile experience design meetup: user research in an agile environment
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User Research for Agile TeamsLindsay Tabas | User Experience Design | @lindsayt
UX @ Group Commerce
@lindsayt #agileuxnyc
What is user research?Anytime you interact with your current, future and past users is an opportunity to gain insights into how people use, misuse and abuse your product. @lindsayt #agileuxnyc
The user is always right…but they rarely know what they want*…and they hardly ever know what they need*
* if you’re not asking the right questions
@lindsayt #agileuxnyc
Getting to Meaningful Means Playing Games
…and letting the users do all the work!
Design Studio | Card Sorting | Contextual Inquiry | People Watching
@lindsayt #agileuxnyc
Research When It Matters
Nate Bolt (boltron on Flickr)
Research & Testing CadenceCreate a backbone for performing regular usability testing and user research.
@lindsayt
Be a User Therapist…and practice active listening.
@lindsayt #agileuxnyc
You may hear things you don’t want to hear
…but it will be better for your product.
@lindsayt #agileuxnyc
@lindsayt
Don’t Be That Person
Merci | Gracias |Thank YouLindsay Tabas
@lindsayt
We’re Hiring! http://groupcommerce.com/about/careers/
@lindsayt