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Agile Organisationby Gerrit Muller University of South-Eastern Norway-NISE
e-mail: [email protected]
Abstract
Distribution
This article or presentation is written as part of the Gaudí project. The Gaudí projectphilosophy is to improve by obtaining frequent feedback. Frequent feedback is pursued by anopen creation process. This document is published as intermediate or nearly mature versionto get feedback. Further distribution is allowed as long as the document remains completeand unchanged.
September 6, 2020status: plannedversion: 0.2
logoTBD
Process attributes
Purpose What is to be achieved and whyStructure How will the goal be achievedRationale What is the reasoning behind this processRoles Which roles are present, which responsibilities are associated, which
incentives are present, what are the criteria for these rolesOrdering Which phasing or sequence is applied
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ProcessAttributeList
Process abstraction hierarchy
principle process procedure tool
formalism
template
abstract specific and executable
drives
is
elaborated
in
is
supported
by
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SAPabstractionHierarchy
From process to organisation
process
description
process
executionorganization
PCP
TV family PCP names of program manager,
architect, marketing manager
lists of documents, meetings, ...
55 cm TV PCP names of project leaders,
architects, product managers
lists of documents, meetings, ... generic TV board PCP
example
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AOfromProcessToOrganisation
Organisation attributes
• Which functions are needed
• Who is responsible for this function
• What is the hierarchical relation between the functions
• Which meeting structure is required
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OrganisationAttributesList
Process rhythms
Customer
Customer Oriented Process$$material
sales logisticsproduction servicepresales
Product Creation Process
Pro
du
ct R
eq
uire
me
nts
an
d fe
ed
ba
ck
Policy and
Planning Process
People and Technology Management Process
Bu
sin
ess
Dri
vers
Cu
sto
mer
Ro
adm
ap
Bu
dge
t, p
lan
Pro
du
ctro
adm
ap
Tech
no
logy
, Pro
cess
and
Peo
ple
ro
adm
aps
Bu
dge
ts
Peo
ple
Tech
no
logy
Pro
cess
Req
uir
emen
ts a
nd
Fe
edb
ack
Tech
nic
al P
rod
uct
D
ocu
men
tati
on
Pro
du
ct r
elat
ed
pro
cess
es
Peo
ple
Tech
no
logy
Pro
cess
Info
rmat
ion
Ord
er
Pro
du
ct
$$
Sup
po
rt
Low
Low
High
High
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ProcessDecompositionRhythms
Operational hierarchy
subsystem
singleproduct
productfamily
entireportfolio
developersmodule
portfolio
operational
manager
family
operational
manager
(single product)
project
leader
subsystem
project
leader
operational
portfolio
architect
family
architect
product
architect
subsystem
architect
technical
portfolio
marketing
manager
family
marketing
manager
product
manager
commercial
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PCPoperationalOrganization
Operational teams
Operational Leader
(project leader)
Operational Support
(project manager)
Marketing or
Product Manager
Architect
Application
Manager
Test Engineer
Service Manufacturing
LogisticsSales
Manager Quality
Assurance
Requirements
AnalystSubsystem
Operational
Leaders
Subsystem
ArchitectsTechnology-
Specific
Architects
Development
support
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ConcentricTeams
Teams are (must be) dynamic
spec team integration teamdesign team
ad hoc
teams
operational teams
time
Agile Organisation9 Gerrit Muller
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Critical success factors
• focus on objectives
• shared vision
• ownership
• motivation
• natural communication
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CriticalSuccessFactors
Towards agility
shared objectivesfocus
shared principlesfit process to people and context
accept the world as iscope with the facts
but dare to dreamvision
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AOagilityRules
Some common principles
• decomposition, hierarchy and delegation
• feedback
• phasing
• ownership
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Principles