agile transformation using scaled agile framework … · operational excellence and new initiatives...

Digital transformation, Digital disruption

AGILE TRANSFORMATION USING

SCALED AGILE FRAMEWORK

SAFe

BRONZE

SCALED AGILEPARTNER

TABLE OF CONTENTS

Situation Summary 02

Introduction

Seven Core Competencies of Lean Enterprise

Benets of SAFe

Organisation that use SAFe

Methodology / Interventions

SAFe Implementation Road Map

About LITT

03

04

05

C O R P O R A T E P A C K A G E

w w w . l e a n i c o n t e c h n o l o g y . c o m 1

06

11

12

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SITUATION SUMMARY



Enterprises must learn how to adapt quickly to changing technology and

economic conditions or they will become extinct, no matter their size, strength or

outstanding ability. Companies that understand the urgency to move and

adapt faster and change their ways of working will succeed. Those that don't,

will struggle or simply go out of business. The business world is littered with iconic

market leaders who zzled out because they couldn't adapt to new business

models and technology innovations ahead of their competitors.

Digital transformations are changing the world, and in order to survive, enterprises must learn to adapt quickly. Even businesses that don't consider themselves Information Technology (IT) or software companies, professional services, nancial services, manufacturers, healthcare institutions, government agencies and more, are now all highly dependent on their ability to produce new digital products and services.

The introduction of technology into every facet of business has necessitated the need to change cooperate culture and adopt new ways of working that will bring the needed organisational growth and survival. Agile practices and methodologies have become relevant to most organisations, and has been adopted to navigate digital transformation challenges and drive their business forward.

The agile approach to innovation and software development initially gained popularity in the technology sector but has since been adopted by a wide range of industries. As the name implies, agile emphasises speed and exibility, along with a strong customer focus. This growing recognition of its transformational benet, made it a unique business model to adopt at the enterprise level for efcient anticipation and response to industry evolution and economic conditions. The move to an agile operating model is tough, most organisations still face unique challenges adopting agile as an operating model and new way of working.

LITT has been researching into various frameworks that can help with addressing these challenges and discovered the positive business outcomes organisations around the world are achieving from adopting the Scaled Agile Framework (SAFe®). Embedding this framework into your organisation will improve its processes, allow for easy adoption of new technologies and increase innovation.

INTRODUCTION

SAFe®

SCALED AGILE FRAMEWORK



SAFe® is an Agile project management framework which combines the

methodologies of Lean and Systems thinking to integrate people, process,

organisation strategy for the purpose of large-scale solution development and

software service/product deployment. It is a way to innovate and adapt quickly

to the fast changing market forces without losing momentum.

While the benets are clear, before an enterprise can gain SAFe®'s substantial

business benets, it must transform itself into a Lean enterprise. This

transformation requires developing new enterprise competencies' that enable a

new style of leadership, new ways of thinking and working, and a culture focused

on value delivery and continuous improvement

SAFe® for Lean Enterprises is a knowledge base of proven, integrated principles, practices, and competencies from Lean, Agile, and DevOps, that transform the culture and behaviour of an entire organisation.

SEVEN CORE COMPETENCIES OF THE LEAN ENTERPRISE

They help an organisation adopt a Lean approach to delivering value in the shortest sustainable lead time with the highest quality and minimal wasting processes. Organisations that master the competences build essential muscle memory and mindset that drive future success.



Agile Product Delivery

Enterprise SolutionDelivery

Team and Technical Agility

Lean Portfolio

Management

Continuous Learning

Culture

Organisational

Agility

Lean - Agile

Leadership

Optimizes business processes, evolution of strategy with clear and decisive new commitments, for quick adaption of the organisation to capitalise on new opportunities.

Aligns strategy and execution by applying Lean and systems thinking approaches to strategy and investment funding, Agile portfolio operations, and governance.

These value streams develop products or solutions for customers (or end-users), or they create solutions for operational value streams.

This is a customer-centric approach to dening, building, and releasing a continuous ow of valuable products and services to customers and users.

This describes a set of values and practices that encourage individuals and the enterprise as a whole-to continually increase knowledge, competence, performance, and innovation.

Lean-Agile Leaders drive and sustain organizational change and operational excellence by empowering individuals and teams to reach their highest potential.

© Scaled Agile, Inc.

This provides the critical skills and Lean-Agile principles and practices that teams use to create high-quality solutions for their customers.

®

BENEFITS OF SAFe

AGILE ORGANISATION TRADEMARKS AND PRACTICES TRADEMARKS AND PRACTICES

FEATURES TRADEMARKS PRACTICES

Strategy Shared strategy across organisation

·> Shared purpose and vision· > Sensing and seizing opportunities· > Flexible resource allocation· > Actionable strategic guidance

Structure Network of empowered teams

Process Rapid decision and learning cycles

People Dynamic people that ignite passion

Technology Next generation enabling technology

· > Clear, at structure· > Clear accountable roles· > Hands-on governance

· > Action-oriented decision making· > Rapid iteration and experimentation· > Information transparency· > Performance orientation

· > Shared and servant leadership· > Entrepreneurial drive· > Cohesive community· > Role mobility

· > Evolving technology architecture, systems, and tools· > Next-generation technology development and delivery practices





ORGANISATIONS THAT USE SAFe

LITT is a rm that provides large scale agile enterprise transformation and consulting services to our clients that enables them to adjust to and manage the rapidly changing enterprise demands that most organisations are confronted with today. LITT teaches and leverages Agile methodologies such as Scrum, Kanban, Extreme Programming (XP), and the Scaled Agile Framework (SAFe®) while also coaching our clients in effective DevOps processes to increase the ow of value within the organisation.

Whilst many of the challenges that different organisations face in implementing Agile are often the same, the solutions to those challenges are like the organisations themselves, always unique. Moreover, organisations and circumstances change so what is the best solution today is unlikely to be the best solution tomorrow. With this in mind, the LITT approach emphasises, above all else, the importance of continuous evolutionary improvement.

We understand that what is right for one organisation or project is not necessarily right for another, and so LITT will help you select, tailor, dene and implement the best Lean and Agile approach for your business circumstances. This will be achieved using the following steps; 1. Strategy and Organisational Agile Leadership2. Business Analysis and Agile Pilot 3. Scaling Agile and SAFe® Training 4. Coaching and Operational Excellence

It is recommended that services will be provided in the four steps stated, as and when value is delivered, your organisation will decide to move to the next stage of the implementation road map. LITT will train staff of your organisation as SAFe® Consultants who will guide the implementation process.

3.0 METHODOLOGY / INTERVENTIONS



STRATEGY AND ORGANISATIONAL AGILE LEADERSHIP3.1



Successful agile transformations need strong and aligned leadership from the

top, we would train and work with the leadership team to understand and

support with the delivery of the Agile Transformation. The Balance Score Card

and Target Operating Model (TOM) will be used to support the delivery of

operational excellence and new initiatives using the Scaled Agile Framework

and best practices that enable efciency. Where the organisation has an

existing strategy, we will provide guidance on the organisations strategy and

work with the Leadership team to implement the strategic initiatives using the

Scaled Agile Framework.

The approval of the framework by management team will then allow for further

analysis of the business and specic dates will be proposed for the training of

various teams within the organisation. The dates for any other meetings and

workshops will be agreed subject to the availability of management and the

wider team within the organisation.

BUSINESS ANALYSIS AND AGILE PILOT 3.2



Our business analysts will identify business needs and best approach for smooth organisation agile journey, in addition identify where agile way of working can have veriable impacts. The purpose of a pilot is to demonstrate the value of agile ways of working through tangible business outcomes.

LITT's organisational transformation consultants will experiment series of agile pilots involving multiple teams to test the broader elements of enterprise agility. We will build an Organisation Lean Agile Centre of Excellence team to draw a roadmap and keep the teams focused on achieving strategic outcomes. The roadmap of activities will embed process change, mindset change and cultural change. The following roles are recommended and existing staff will be trained to act effectively in these roles;

· Program Lead · Scrum Master · Product Owner · Business Analyst.

LITT designs and develops courses, and can make business-specic additions according to the needs of your staff and organisation. Our experienced consultants provide corporate clients with tailored solutions that help their businesses become more efcient and protable. It's recommended that this initial consultation phase should last for a maximum of 3 months after which progress would be evaluated considering the objectives delivered to determine the next steps of delivering the rst Value Stream.

Scaling beyond a few pilots is where most agile transformations fail. It requires recognition from leadership that scale-up will require a strategic, structural, process, people and technology mind-set shift, and a signicant portion of key leaders' time, as well as willingness to role model new mind-sets and behaviors will be very important. After the leadership team has undergone training, the next step will be to work with management and the wider team to manage agile at scale to deliver the Value Stream. The following training will be provided to the various teams within the organisation; 1. Leading SAFe® 2. SAFe® Scrum Master 3. SAFe® Product Owner/ Product Manager 4. SAFe® for TeamsThe strategy in achieving the objectives would include, but not be limited to, the following activities:

Ÿ Agile Cell Deployment Across Enterprise:An organisation can't pilot its way to enterprise agility. Thus, we will build more agile teams and work with management to facilitate resources and appropriate workspace required for successful and sustainable independent team building, nurture and collaboration

Ÿ Spine Transformation:The backbone governs how decisions get made; how people, budgets and capital get deployed; and how risk gets managed. Scaling agile in an organisation to operating model requires that this backbone be transformed. Thus, our consultants will work with management to ensure agile new ways of working are aligned and supported with broader organisational philosophies (processes, systems, and even beliefs and values).

Ÿ Agile Capacity Building:Scaling an agile operating model requires new skills, behaviors and mind-sets across the organisation. Most organisations require existing staff to take on these new roles or responsibilities, and as such, need a way to build new skills and capabilities. Whichever way, our agile trainers will develop and certify agile coaches within the organisation to ensure sustainable progress in the organisations agile journey and also, create an enabling environment for continuous learning and improvement across the organisation.

Ÿ Culture and Change Management A culture and change team is an essential coordinating element of an agile transformation. But it is not a traditional project-management ofce; rather, the .

SCALING AGILE IN ORGANISATION3.3



COACHING AND OPERATIONAL EXCELLENCE3.4



emphasis should be on enabling the other transformation elements, helping to

remove impediments and catalyzing culture change. The importance of

investing in culture and change on the journey to agility cannot be overstated.

Agile is, above all, a mind-set, without the right mind-set, all other parts of the

agile operating system can be in place, and yet companies will see few benets.

Consequently, our consultants will help leaders and teams have a strong agile

mind-set for easy acceptance of agile way of working.

Coaching and operational excellence can be initiated after a successful

implementation of Agile transformation. The following are some of the key

criteria that will be used to assess the successful delivery of the of the

transformation;

Success Criteria: Sign-off by management on agreed Value Stream and Agile Release Train Ÿ The various functions within the organisation accept and utilise the new

structure and ways of working

Ÿ People are focused beyond merely getting something working towards getting it working to a degree previously designated which constitutes success. (It's not just running, it's running the way it should be running)

Ÿ There is a group approval, and a lack of cynicism; the programs show multiple sign-offs from diverse team members

Ÿ Meeting and discussions clearly reveal that others were included and valued in the decision making process, and that such inclusion was mandatory for success.

Delivering organisational change initiatives requires stable running of operational activities. SAFe® ensures that stakeholders in an organisation are focused on delivering value to the customer. The customer is identied in the value stream, the teams in the organisation are trained to collaboratively use new ways of working that efciently produce outcomes. This will be achieved through coaching by a LITT consultant in order to guarantee operational excellence.

® STAGES FOR SAFe IMPLEMENTATION

STAGE

01

STAGE

03STAGE

02

STAGE

04

STRATEGY AND AGILE ORGANI-SATIONAL LEADERSHIP

LEADERSHIP EMBRACING CHANGE AND SUPPORT FOR AGILE PROCESS

BUSINESS ANALYSIS AND AGILE PILOT

RE-ALIGNING ORGANI-SATIONAL STRATEGY AND DEMONSTRATE VALUE DELIVERED BY ADOPTING AGILITY

SCALING AGILE IN ORGANISATION

DELIVERY OF AGILE BUSINESS MODEL BY CREATING CROSS FUNCTIONAL TEAMS AND A CONTINUOUS DELIVERY PIPELINE

COACHING AND OPERATIONAL EXCELLENCESUSTAIN

ORGANISATIONAL CHANGE INITIATIVES AND MAINTAIN AGILE PRACTICES AND PRINCIPLES



About Litt

OUR MISSION

OUR VISION

OUR VALUES

These values guide us in the implementation of our mission and vision;

•Customer rst

•Candor

•Pursuit of Excellence

•Celebrating success

•Be the change




PASSION IS RELENTLESS DETERMINATION TO ACHIEVE WHATEVER IS MOST IMPORTANT

TO YOU…

Lean Icon Technology and Training has evolved over the years to become one of the

leading implementers of the Agile methodologies. In 2018 we developed a new mission

“to support and help drive organisations going through all stages of change

implementation by provide training”.

LITT is a UK based consulting rm with a Scaled Agile Bronze Partnership hence is

accredited to deliver SAFe® training. Formerly KORSGILL Consulting, our organisation

has been providing training and consulting services since 2011.

With our real-world experience gained working with strategic, program, project and

operational teams to deliver business benets we identied transformation

complexities adopting Agile methodologies, aligning strategic objectives and

requirements management as the key problems to achieving business goals. Hence

we have adopted nimble and swift responses “to getting things done” using our

experience and best practice to guide teams. Digital transformation, Business

improvement and Strategy formulation are the core services we deliver and each

initiative is approached as a unique endeavor.

We support and help drive organisations going through all stages of changeimplementation and provide creative training.

To be on the cutting edge for change and help organisations drive worthwhile change using Technology and Lean process improvement.

Our staff have signicant experience delivering high quality training and consultancy

services to a variety of clients. These include;

Our team have years of experience leading and supporting organisations through the

main phases of change. We align change initiatives to the strategic drivers of the

organisation and seek to understand the present, past and future journeys of the

organisation. The back story and the supporting data is rich information that we rene and

preserve, with that information we prepare organisations to deal with the complex future

and competition.

Our Trainers

Our Clients

PROFILE

William is a leader with sound commercial skills and business acumen; he has the ability to

effectively promote organisational objectives to a range of audiences and inspire stake

holders. He has been consulting around the Scales Agile Framework for a number of years

and has developed and delivered tailored solutions to clients in a large number of verticals.

In teaching and coaching, William uses an interactive style that encourages participation, he

asks searching questions and encourage helpful feedback which contributes to the delegates’

ability to apply their learning in their work place. William is a dedicated lifelong learner,

coach, trainer and practitioner in the real world of work.

WILLIAM KORSINAH Agile Project Management and DeliveryStrategy and Business Planning Stakeholder Management, Coaching Business Analysis, SAFe – Program Consultant Prince2, MSP, TOGAF 9.1



PROFILE

Antony has experience from over 30 years in the project management profession, enabling organizations realize their strategic business, environmental and sustainability goals, through the excellence of Portfolio-Programme-Project Management

He is an Advisor, Coach and Instructor in Portfolio, Programme and Project Management for Best Practice Methodologies. Delivering Instructional workshops on the more practical and pragmatic approaches to driving and delivering business change.

Founder of "The Sustainable PM" YouTube channel and initiative, He is also an established professional in delivery of strategic business change, and advisor for programme-project recovery with a critical systems thinking approach.

ANTONY DELLA PORTA

MBA (Operations and Corporate Finance),

Green Project Manager -master,

Certied SAFe 4.6 Program Consultant (SPC)

Founder of "The Sustainable PM" initiative



PROFILE

Daniel is a Leadership consultant and Environmental expert with over 2 decades of

executive experience guiding organisations and state institutions in adopting sound

sustainable business improvement practices. He has served on numerous government

boards and other international bodies, delivering, facilitating and participating in

international workshops and seminars.

His passion for organisations to grow and embrace sound management principles has led

him to advocate for the adoption of the Agile ways of working. He coaches mindfulness to

fellow CEOs and Managers on how to navigate the current challenges they face due to

rapid changes in the business environment using Agile principles and the

Scaled Agile Framework.

DANIEL S. AMLALO Leadership Consultant and Agile Coach

Former Executive Director Environmental

Protection Agency (Ghana)

PROFILE

Cyril is a delivery and results focused Scaled Agile Program Consultant with over 25 years consulting experience managing the development and delivery of strategic business development and IT infrastructure solutions into various industry sectors including Finance, Retail, Telecoms and Manufacturing throughout EMEA.

He has excellent presentation and communication abilities, comfortably interacting with Senior Management, Operational and Client personnel at all levels. He provides leadership on Change & Project/Program Management training deliveries and guides and mentors participants. His years of experience has given him a better appreciation of leveraging technology to develop business, providing enhanced service levels, quality assurance, quantiable benets, performance and productivity.

CYRIL AWERE

SPC, RTE, PSM, PMP, PRINCE2, MSPScaled Agile Program Consultant, Trainer, Agile Coach, International Speaker

PROFILE

Shirley is a professional coach and project manager, passionate about supporting busy achievers work on what is meaningful to them, and also to help organisations to improve collaborative working. She support individuals to balance their task and people focus, and to negotiate relationships with others. This usually means improving soft skills, particularly understanding intentions and maintaining exibility of mindset. She particularly enjoys and promotes group coaching because those in the group naturally improve their coaching skills as a result.She has just completed a Professional Doctorate in Coaching and Mentoring (July 2019) which studied project managers' learning from coach practice. Dr Shirley is a volunteer with the Project Management Institute UK chapter, a coach mentor with a national coach training organisation and also an ofcer of Ferndown Speakers (since starting the group in 2012), a local Toastmasters’ group helping people to practice their communication and leadership skills.Her background was formerly in engineering and Information Technology (hardware design and software testing), then project management in Software Development gaining PMI's PMP accreditation in 2002. Since 2005, she has been undertaking the transition to being a professional coach. In 2014, she earned an ACC credential with the ICF, and she adheres to the ICF code of ethics.

SHIRLEY THOMPSON

BSc (Hons), MSc, PMPCoach (ACC with ICF) | Coach Supervisor (Oxford Brookes) | Mentor | Soft skills facilitator



PROFILE

Following experience as a project manager, programme leader and director in large organisations, John Chisholm has spent the last 15 years developing leaders and teams for businesses of all shapes and sizes. His Bath-based training company Crescente has an enviable client list including SimplyHealth, Sunseeker International, Neal’s Yard Remedies, Willmott Dixon and Unity-3D.

Crescente specialise in leadership, management and team development. What makes them different is their clever design work and interactive delivery, with laser-like focus on improving awareness, collaboration, productivity and happiness. John developed their multi-layered development models to help people learn faster and practice more of what they have learned.

John is proud to be an active member of the Bath business community having relocated from Dorset in 2017.

JOHN CHISHOLM

MSc Project manager, Programme Leader



PROFILE

David is driven, dynamic and exible Senior Lean-Agile and Transformation professional with a strong track record of supporting Senior Managers, Executives and Directors. Educated at the University of Manchester and with over 15 years of real world change management and transformation experience, David coaches businesses and individuals about agile change and transformation allowing them to both understand and more easily apply frameworks in their own unique contexts. He has worked with companies of all sizes including Aerospace and Defence (Leonardo), Globally Systematically Important Banks (Nordea), Boutique Strategy Houses (Whitecap), Fintechs (retailCURe), Challengers (Co-operative Bank) and Government Backed Technology Transformation (Credit Union Expansion Project – DWP).

DAVID BISHOP Certied SAFe Program Consultant (SPC), SA, Scrum Master

PROFILE

Carlos is a technology and business coach who has proven experience working with organizations undergoing transformation. He works with people and teams to develop creative thinking and new perspectives to achieving organizational objectives. With strong technology experience he can guide the technology teams to adopt new practices and provide guidance software practices. He has a mindset of always getting things automated to make life easier. He consults for business organizations; in digital transformations, processes engineering, data auditing and systems development. He applies the principles of Scaled Agile Framework in business processes and operations as well as in systems development.

Carlos has a passion to learn, teach and share his knowledge through coaching and mentoring. He is a part-time lecturer for the past 12 years in higher level educational institutions. He delivers engaging corporate training for organizations. His teaching methods are practical and learner-centered; usually incorporating a ip teaching/learning model with lots of feedback. He tries to understand the background of the learners and tailors the lesson to suit the learners.

CARLOS ANKORA Data Science Technologist, Application Security Analyst,IT Engineer, Cloud Technologist, Agile Consultant



PROFILE

Callistus is a qualied and passionate trainer/facilitator with strong project management and consultancy experience too. He has delivered large number of courses for a range of clients, designed training material and sessions which are tailored to the learners and achieves the learning outcomes. He is very motivated and thrives on motivating others too. He is also committed, driven and passionate about the work he does and loves inspiring others.

As a trainer, coach and consultant with over 20 years combined experience building a PMO at TFL with over £2bn, facilitating public and private courses and consulting with organisations. With his experience, he provides on engaging and creative environment where attendees are able to immerse themselves, share and ask questions in a safe environment. He is committed, driven and can engage with stakeholders at all levels of their learning journey using personal stories to draw their attention.

CALLISTUS IKPUNUEKHAI

Project Management Trainer, Data AnalystDigital Marketer, Agile Coach

PROFILE

Anthony has over 19 years Leadership and Technology experience acquired guiding, supporting teams and delivering operational and transformational projects and programs. Commercially astute and skilled in preparing project plans and reports. A clear and an articulate communicator who can lead on projects and instrumental in creating high performing teams within organisations. Consistent in professional service delivery and driven to achieve a high level of value to clients. Able to apply methodologies and demonstrate strong client relationship management skills to understand and illicit requirements using Agile Methodologies.Strong drive to ensure that organizational cyber security procedures are followed to ensure data security.

Anthony is versatile, adaptable and proactive professional with in-depth knowledge in Information and Communication Technology (ICT), social research and education. He has managed various ICT and education projects and involved stakeholders from the public sector and private sector. Anthony has remarkable interpersonal relations, negotiation skills, problem-solving skills and a positive personality. An initiator, with exceptional organizational

skills.

KUADEY ANTHONY MAWUENA

Information/Instructional Technologist, Database Administrator, Agile Consultant



PROFILE

Manasseh is an experienced Agile Consultant, public speaker and team coach, he engages effectively with senior managers and executives to achieve organisational goals. He has worked with global clients to re-engineer organizational processes on transformational programs to increase staff effectiveness and better working environments. As a systems thinker, he engages teams in creative problem solving and creates an environment for dialogues and safe discussions. Manasseh has delivered and supported teams at various stages of the SDLC and has managed stakeholder expectations in banks and private organisations.

Manasseh has strong technical skills, communication skill, and a goal-focused professional offering over 15 years of experience in the Technology and consulting industry. In teaching and coaching, Manasseh leverages teaching from the back of the room and creates an interactive environment which helps learners achieve course and personal goals. He is a Certied ITIL and SAFe Framework Practitioner.

MANASSEH TSEKPO Agile Project Manager, Strategy & Business Planner,IT Infrastructure Manager & Cloud Technologist,ITIL Foundation, Prince 2, Agile Enthusiast / Consultant

Lean Icon Technology & Training


GA-023-23292nd Floor, Abavana StreetKotobabi, Accra.leanicontechnology.cominfo@leanicontechnology.com0302267360 |0576290000

4th Floor,Victoria HouseChelmsford CM1 1JRLondon.leanicontechnology.co.ukinfo@leanicontechnology.co.uk07961289045| 0330311677

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