agilent dsa value prop rev j small

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  • 8/13/2019 Agilent DSA Value Prop REV J Small

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    Confidently Deliver on yourPromised Data Services

    Data Service Assurance

    Program

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    DSA Program 1.0

    Date Mar 2004

     Agilent Restricted Page 2

    Agenda

    Typical RF Engineering Goals for DATANetworks

    Data Network Engineering ManagementChallenges

    Data Network ElementsWhat is DSA?

    Real customer problems solved using DSA

    Problem OverviewDSA Solution

    DSA Roadmap

    Next Steps

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    DSA Program 1.0

    Date Mar 2004

     Agilent Restricted Page 3

    Typical RF Engineering Goals

    for DATA Networks

    Bridge the GAPBetween RF &

    IP Core Network 

    Spend lessThan 18 hours a day

    In the office 

    Roll Out MUST HAVEData ServicesMMS, Video

    Managing the rolloutof next-generation

    networks

    Benchmark QoS

    Maximising networkcoverage, capacity

    and QoS

    Integrate DataWith minimal impact

    On voice

    Manage to budget

    My ToDo List

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    DSA Program 1.0

    Date Mar 2004

     Agilent Restricted Page 4

    Data Network Engineering

    Management Challenges

    Find the right tools• Support all the technologies you

    cover

    • Identify & Locate problems

    • Which sub-component of RF or IPCore?

    • Fix Problem not SymptomEstablishing QoS

    • Establish Benchmark

    • Monitor Performance

    Efficient Use of Resources

    • Financial

    • People

    http://images.google.com/imgres?imgurl=www.rockdale.k12.ga.us/CenOffice/HumanResources/people.gif&imgrefurl=http://www.rockdale.k12.ga.us/CenOffice/HumanResources/HumRes.htm&hl=en&h=182&w=321&start=7&prev=/images%3Fq%3Dresources%2Bpeople%26svnum%3D10%26hl%3Den%26lr%3D%26ie%3DUTF-8%26oe%3DUTF-8

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    Data Networks Connect

    Network

    Monitoring 

    Com3

    B  yN e w rk s

    Fixed

    Network 

    ISP 

     ASP 

    RF Ops RF Eng 

    Customer

    Data DeviceVendor

    Content

    Many new hardware modules

    An array of different services

    Complex interdependenciesin the network ‘chain’ 

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    DSA Program 1.0

    Date Mar 2004

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    Problem Areas

    Core ProblemOr IP Problem 

    MY ProblemOR

    Someone ELSES? 

    RF Problem  Routing

    Signaling Problem

    Network CongestionProblem

    Handset Problem

    Switching Problem

    Where is it all

    Coming from?

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    Date Mar 2004

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    Optimization Activity

    0

    1

    2

    3

    4

            1        0        /       7        /        2        0        0        4

            1        0        /        8        /        2        0        0        4

            1        0        /        9        /        2        0        0        4

            1        0        /        1        0        /        2        0        0        4

            1        0        /        1        1        /        2        0        0        4

            1        0        /        1        2        /        2        0        0        4

            1        0        /        1        3        /        2        0        0        4

       N  u  m   b  e  r  o   f   P  r  o   b   l  e  m  s

    Network Configuration RF Problem Vendor Equipment Problem Application Problem

    Optimization Activity

    0% 

    5% 

    10% 

    15% 

    20% 

    25% 

    30% 

    35% 

    40% 

    45% 

    50% 

    Network 

    Configuration 

    RF Problem  Vendor  

    Equipment 

    Problem 

     Application 

    Problem 

    Network Problem Area Pareto

    7 Day Exercise

    Problems spreadover many areas.

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    DSA Program 1.0

    Date Mar 2004

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    Data Networks Connect

    Network

    Monitoring 

    Com3

    B  yN e w rk s

    Fixed

    Network 

    ISP 

     ASP 

    RF Ops RF Eng 

    Customer

    Data DeviceVendor

    Content

    How do you bring all the tools

    together to isolate theproblem area?

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    DSA Program 1.0

    Date Mar 2004

     Agilent Restricted Page 9

    What is DSA?

    In-depth end-to-end RF and IP analysis toolcombination, enabling faster and pro-activeData Service performance analysis andtroubleshooting.

    Close Integration of RF drive test and signallingtools makes it easier to get to the root cause ofproblems than with discrete tools.

    + =

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    DSA Program 1.0

    Date Mar 2004

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    Customer ‘A’ Data Problem 

    How do you locate theproblem?

    PP

    Web browsing succeeds

    RF coverage seems good(voice OK)

    Getting a network connectionseems fine

    Multiple geographic reports of failureSending email fails!

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    DSA Program 1.0

    Date Mar 2004

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    Customer ‘A’ – Data Drive with DSA

    Validate Problem

    Measure Service

    Performance

    RF (RLC)

    Application

    Isolate Cause:

    HUB notswitch

    Fix & Verify

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    DSA Program 1.0

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    DSA Drive Application

    Data networkmanagement andreporting with fault

    finding drill-down

    Application

    TCP/UDP

    IP

    Transport 

    L3

    RLC/MACRF

    Uplink Downlink

    Post-processing

    analysis tool

    TCP throughputTCP connection timeServer response timeData download time …. 

    IP protocol

    analysis

    WAMS Data Sequencer

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    DSA Program 1.0

    Date Mar 2004

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    Customer ‘B’ – Service

    Performance"... Frankly we

    have nothing atthe moment to do

    this other than

    employing ‘warm

     bodies’ to

     manually carry

    out tests ...

    this is too

    expensive and we

    need to get a

    simple automated

    system...“

    Verify access to

    services

    Monitor performance

    Continuousmeasurement

    Aggregated Reports

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    DSA Program 1.0

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    Customer ‘B’ Solution 

    "...e-mail and sms

    service tests

    loaded onto DSA

     platform and

    initial results

    have highlighted a

    handset problem

     between twodifferent models

    .... immediate

     payback of this

    investment...“

    Measurement

    Accuracy

    No manual errors

    Measurement Density

    300% improvement*

    Improved Efficiency

    100% improvement overall

    Scalability

    *Example For SMS test:16 Sec manual4 sec automated

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    DSA Program 1.0

    Date Mar 2004

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    DSA Probe Application

    Probe 2

    Probe 3

    Probe nData network managementand reporting

    Access viaweb

     Also availableas CSV file.FTP Results Via

    LAN or RF

    QoSManagerResults

    Database

    Data measurements:TCP throughputTCP connection timeServer response time

    Data download time

    WAMS Data Sequencer

    Probe

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    DSA Program 1.0

    Date Mar 2004

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    DSA Gives You Today… 

    Flexible & Customisable

    •Scripting engine with AT & Command line Execution

    •Open Architecture of Measurement Results

    Integration of RF and IP Core Data

    Allows probing of stacks for measurementinformation

    •PC Based stacks

    •MMS, WAP

    Close to actual customerexperience

    •DSA has REAL applications

    •Real application protocol signalling

    •Email, FTP, HTTP, SMS

    UMTS

    GPRS

    cdma200EDGEMulti-Technology Support

    W-LAN

    1X-EVDO

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    DSA Program 1.0

    Date Mar 2004

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    DSA Gives you in the future … 

    Dedicated insightfulreporting functionalitythrough post processingtools

    Video Test

    •H324 Video Test

    End to End measurementcapability

    •Integration with Protocol Analysis

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    DSA Program 1.0

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    Top To Bottom Visibility

    Service

    Level

    Management

    Performance

    Management

    Troubleshooting

    To be on top of the wireless data, top-to-bottom visibility isrequired... 

    How well is the service performing?

    What is the user experience?

    What service have we committed to?

    And what can we deliver?

    Are any network devices down?

    What components are performing poorly?

    How heavily utilized are the links?

    What caused the degradation in service?

    What traffic is on the network?Any errors?

    What’s causing traffic bottlenecks? 

    Handset problem? RF problem? Switching/routing problem? Signaling problem?Network congestion problem? Service configuration problem? ISP Problem? 

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    DSA Program 1.0Date Mar 2004

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    PHASE 1

    WAMS

    NITRO

    Actix

    PHASE 2

    WAMS

    Nitro

    Actix

    Platform Q4 2005Q3Q2

    2004 2004 2004 H1 2005

    PHASE 3

    WAMS

    Nitro

    Actix

    SASE

    CommittedUnder Development

    Under Investigation

    DSA Roadmap

    Work is o n-going to ref ine the contents o f Phases 2 & 3.

    •User Experience Testing

    •Flexible Test Sequencing

    •MMS, SMS, HTTP, FTP

    •EMAIL, WAP, Voice Call

    •Results to CSV orFirehunter  

    •Integration of WAMS / Nitro

    •Sharing of GPS

    • Actix for visualization

    •Video Streaming

    •Video Telephony

    • Actix for Reporting

    •Serial port Monitoring feed to SASE /

    SART

    •PPP IP Layer Protocol Test

    •Script Analysis within SASE / SART

    •Protocol Feed from Nitro to SASE /

    SART

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    DSA Program 1.0Date Mar 2004

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    Next Steps

    ….