agrwa goal enhance quality of experience and quality of service at reasonable cost

18
AGRWA GOAL Enhance Quality of Experience and Quality of Service at Reasonable Cost

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Page 1: AGRWA GOAL Enhance Quality of Experience and Quality of Service at Reasonable Cost

AGRWA GOALEnhance Quality

of Experience and Quality of

Service at Reasonable

Cost

Page 2: AGRWA GOAL Enhance Quality of Experience and Quality of Service at Reasonable Cost

AGRWA MaintenanceA/C Head 2009-2010 2010-2011 2011-2012 2012-2013 2013-2014 2014-2015

Staff Salary/welfare expenses 1071199.00 1152157.00 1137377.00 1151671.00 1424440.00 1800000.00

Security 1545503.00 1765950.00 1658186.00 1571315.00 1811392.00 2184000.00

Housekeeping salary 663984.00 666360.00 793028.00 858056.00 859788.00 1008000.00

Radius 588000.00 588000.00 588000.00 598065.00 598980.00 628929.00

Legal & Prof Fees 33894.00 7332.00 45341.00 59298.00 58841.00 60000.00

Sinking Fund 547200.00 547200.00 547200.00 547200.00 547200.00 796395.00

Insurance 90176.00 103535.00 85085.00 65392.00 84742.00 93216.20Depreciation 73412.00 70295.00 64431.00 60520.00 54618.00 76465.20

Horticulture 18805.00 16002.00 34640.00 32285.00 17460.00 36000.00

Other Welfare Expenses 244757.00 360121.00 154074.00 223341.00 182281.00 200509.10

Rep & Maintenance 254679.00 361390.00 129129.00 204865.00 1128054.00 1037973.60

Office Expenses 96668.00 76406.00 118227.00 87605.00 116028.00 127630.80Misc.(Consumables)/other expenses 50000.00 50000.00 86813.00 154252.00 191542.00 210696.20

Conveyance Charges 7106.00 1092.00 2800.00 6615.00 8124.00 8936.40

Total Yearly 5285383.00 5765840.00 5444331.00 5620480.00 7083490.00 8268751.50

Total Monthly 440448.5833 480486.667 453694.25 468373.33 590290.83 689062.63

Per SQ Ft cost 0.94 1.03 0.97 1.00 1.26 1.47

Page 3: AGRWA GOAL Enhance Quality of Experience and Quality of Service at Reasonable Cost

AGRWA - Fixed vs Variable Cost

A/C Head 2009-2010 2010-2011 2011-2012 2012-2013 2013-2014 2014-2015

Fixed Expenses Yearly 4613368.00 4900829.00 4918648.00 4911517.00 5440001.00 6647005.40

Fixed Expenses Monthly 384447.33 408402.42 409887.33 409293.08 453333.42 553917.12

Per SQ Ft cost - Fixed expenses 0.82 0.87 0.88 0.88 0.97 1.19

A/C Head 2009-2010 2010-2011 2011-2012 2012-2013 2013-2014 2014-2015

Variable Expenses Yearly 672015.00 865011.00 525683.00 708963.00 1643489.00 1621746.10

Variable Expenses Monthly 56001.25 72084.25 43806.92 59080.25 136957.42 135145.51

Per SQ Ft cost Variable Expenses 0.12 0.15 0.09 0.13 0.29 0.29

Page 4: AGRWA GOAL Enhance Quality of Experience and Quality of Service at Reasonable Cost

AGRWA – Maintenance Cost

2009-2010 2010-2011 2011-2012 2012-2013 2013-2014 2014-2015

0.94

1.03

0.97

1.00

1.26 1.47

Maintenace Cost Per SQ. FT.

Page 5: AGRWA GOAL Enhance Quality of Experience and Quality of Service at Reasonable Cost

AGRWA – Fixed & Variable Expenses

2009-2010 2010-2011 2011-2012 2012-2013 2013-2014 2014-20150.00

1000000.00

2000000.00

3000000.00

4000000.00

5000000.00

6000000.00

7000000.00

4613

368.

00

4900

829.

00

4918

648.

00

4911

517.

00

5440

001.

00

6647

005.

40

6720

15.0

0

8650

11.0

0

5256

83.0

0

7089

63.0

0

1643

489.

00

1621

746.

10

Fixed vs Variable Expenses since 2009

Fixed Variable

Page 6: AGRWA GOAL Enhance Quality of Experience and Quality of Service at Reasonable Cost

AGRWA – Fixed & Variable Expenses

2009-2010 2010-2011 2011-2012 2012-2013 2013-2014 2014-20150.00

0.20

0.40

0.60

0.80

1.00

1.20

1.40

0.820.87 0.88 0.88

0.97

1.19

0.12 0.150.09 0.13

0.29 0.29

Fixed - Per Sq FT Variable - Per Sq FT

Page 7: AGRWA GOAL Enhance Quality of Experience and Quality of Service at Reasonable Cost

AGRWA – Fixed vs Variable %

90%

10%Fixed vs Variable - 2011-2012

87%

13%

Fixed vs Variable - 2012-2013

77%

23%

Fixed vs Variable 2013-2014

FixedVariable

Page 8: AGRWA GOAL Enhance Quality of Experience and Quality of Service at Reasonable Cost

AGRWA Salary RWA Staffs

2009-2010 2010-2011 2011-2012 2012-2013 2013-2014 2014-2015

1071

199.

00

1152

157.

00

1137

377.

00

1151

671.

00

1424

440.

00

1800

000.

00

Salary - RWA Staff

Page 9: AGRWA GOAL Enhance Quality of Experience and Quality of Service at Reasonable Cost

AGRWA – Salary Security

2009-2010 2010-2011 2011-2012 2012-2013 2013-2014 2014-2015

1545

503.

00

1765

950.

00

1658

186.

00

1571

315.

00

1811

392.

00

2184

000.

00

Salary - Security Salary

Page 10: AGRWA GOAL Enhance Quality of Experience and Quality of Service at Reasonable Cost

AGRWA – Salary Housekeeping

2009-2010 2010-2011 2011-2012 2012-2013 2013-2014 2014-2015

6639

84.0

0

6663

60.0

0

7930

28.0

0

8580

56.0

0

8597

88.0

0

1008

000.

00

Salary - House Keeping Staff

Page 11: AGRWA GOAL Enhance Quality of Experience and Quality of Service at Reasonable Cost

AGRWA – Salary All Staffs

2009-2010

2010-2011

2011-2012

2012-2013

2013-2014

2014-2015

0.00

500000.00

1000000.00

1500000.00

2000000.00

2500000.00All types of Salary across Years

Staff Salary/welfare expenses

Security

Housekeeping

Radius

Legal & Prof Fees

Page 12: AGRWA GOAL Enhance Quality of Experience and Quality of Service at Reasonable Cost

AGRWA – Salary Distribution

27%

37%

20%

14% 2%

Salary Expenses - 2012-2013

30%

38%

18%

13% 1%

Salary Expenses 2013-2014

32%

38%

18%

11% 1%

Salary Expenses 2014-2015

Staff Salary/welfare expensesSecurityHousekeepingRadiusLegal & Prof Fees

Page 13: AGRWA GOAL Enhance Quality of Experience and Quality of Service at Reasonable Cost

AGRWA – Fixed vs Variable %

90%

10%

Fixed vs Variable - 2011-2012

87%

13%

Fixed vs Variable - 2012-2013

77%

23%Fixed vs Variable 2013-2014

FixedVariable

Page 14: AGRWA GOAL Enhance Quality of Experience and Quality of Service at Reasonable Cost

AGRWA – Repair & Maintenance

2009-2010 2010-2011 2011-2012 2012-2013 2013-2014 2014-2015

254679.00361390.00

129129.00 204865.00

1128054.00

1037973.60

Repair & Maintenance

Repair & Maintenance

Page 15: AGRWA GOAL Enhance Quality of Experience and Quality of Service at Reasonable Cost

AGRWA – Maintenance Cost Per Sqft.

2009-2010 2010-2011 2011-2012 2012-2013 2013-2014 2014-20150.00

0.20

0.40

0.60

0.80

1.00

1.20

1.40

1.600.

94 1.03

0.97 1.00

1.26 1.

47

Page 16: AGRWA GOAL Enhance Quality of Experience and Quality of Service at Reasonable Cost

AGRWA – Major Activities

Radius System upgradation. Outdoor and Indoor Toy for Kids Indoor Games – TT/ Carom Board, Playing cards etc. Renovation of Gym and Club House Fire extinguisher – all fire extinguisher were expired on

Feb. All Re-filled Fountain repaired Sprinkler System made functional Radius complain reduced considerably Faulty meter repaired/replaced Regular monitoring of Radius activity Intercom – Number of complain reduced Day-to-day monitoring of complain.

Page 17: AGRWA GOAL Enhance Quality of Experience and Quality of Service at Reasonable Cost

AGRWA – Planned Major Activities

New Bore Well & Rain water harvesting Repairing of Road. Repairing of Basketball and Badminton Court. Renovation of DG Park Upgradation of AGRWA web-site Wireless CCTV camera Procurement of 3rd DG (320KVA/500KVA)

Page 18: AGRWA GOAL Enhance Quality of Experience and Quality of Service at Reasonable Cost

Thank You