ai - going beyond connectedness, sustaining the energy and making change happen

Appreciative Inquiry : Going beyond connectedness,

Sustaining the energy and

making change happen.

Ameet MATTOO

Luke Chandekar

STMicroelectronics - India.

April 2012 AI : Going beyond connectedness, Sustaining the energy and making change happen. : Ameet Mattoo, Luke Chandekar

Appreciative Inquiry :

Going beyond connectedness,

Sustaining the energy and

making change happen.

Ameet MATTOO

Luke Chandekar

STMicroelectronics - India.


Positive Emotions

• In AI, Focus is a lot on

Discovery.

•To discover the positive

past of the system.

•And the conditions which

made this positive past to

happen.


Positive Emotions

• It is like un-locking the

current state of mind.

•and getting people in

touch with the positive

emotions of the past

and relive them.


Energy Generation

•Emotions are the driving

force behind humans.

•The positive emotions

generated, in turn

generates a lot of energy.

•And suddenly the group

finds itself to be energized.


Positive Future

• The energy generated is strong

enough for people to Dream of

a positive future.

• This is an excellent example of

the inherent potential in all

human beings – waiting to be

harnessed.

• They are able to collectively

think of a positive future,

which otherwise might not

have been considered.


Next – The Challenge !

• In an AI Workshop, the team

focus on Discover, Dream &

Design.

• For it to reach the Destiny, the

Organisation needs to Sustain

the energy generated.

• And continue to focus on the

actions generated, to

make change happen!

Discover

Dream

Design

Destiny


Typical Org Systems

Emotions

Thoughts Structure

Actions


Typical FOCUS in an Org Systems

Emotions

Thoughts Structure

Actions


FOCUS in an AI Process

Emotions

Thoughts Structure

Actions


FOCUS in an AI Process

Emotions

Thoughts Structure

Actions

Discover

Dream

Design


After the AI Session

Emotions

Thoughts Structure

Actions

Destiny

Discover

Dream

Design


Two cases with different results.


CASE 1 AI in merger of two teams and

define a new Vision.

Discover their own strengths and

that of the other team too.

Dream a future for the new

organisation.

• The emotions were positive and

energy high.

Design the path to the future.

• However the teams were left to

themselves to implement the

Actions generated.

The team seemed to have lost their

way in the path towards their destiny.

RESULT :

It was not an issue of intent

or willingness,

but lack of awareness and

sensitivity towards the effort

needed to sustain,


CASE 2 AI to improve engagement and

define purpose and vision.

The Dream, Discover and Design

phases were similar to Case 1.

In contracting, we sensitized the

manager about the need to

sustain the energy.

Actions were generated with a

clear owner defined.

Monthly follow-up meetings

were scheduled.

RESULT :

Self lead task forces

Progress reporting on a

monthly basis..

The team made a steady

progress towards their destiny.


How to Sustain? • Clear Ownership (SMART-O Goals).

• Re-visit the Container.


Thank You !

Please send your suggestions & feedback

@ [email protected]

ai - going beyond connectedness, sustaining the energy and making change happen

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