Online Services for Permit Holders and Applicants

Industrial Environmental AssociationNovember 5, 2013

Aidan Hanley, Program Coordinator San Diego County Air Pollution Control

District

System backgroundInternal name: Business Case

Management System (BCMS)Software Vendor: Accela – in use by 500+

government agencies worldwide.

Also used by these Land Use and Environment Group Departments Agriculture, Weights and MeasuresDepartment of Environmental HealthDepartment of Public WorksPlanning and Development Services

BCMS Citizen (Customer) Access

Modern, secure, web-based platform to deliver online services.

Online since March 2012Available to all permit

holders and applicants24/7/365 access

BCMS Citizen (Customer) Access

Current system capabilitiesSecure, user based accessView your Sites, Permits and

ApplicationsView Real time status of ApplicationsView Related RecordsView or download copies of Electronic

Documents (Permits, Invoices, Inspection Reports)

Secure Login Page

View Sites, Permits, and Applications

View real time Application Processing Status

View related records

View/Download Electronic Documents

Note: Additional documents such as Inspection reports are added daily.

How to get access:

Navigate to:

https://publicservices.sdcounty.ca.gov

(also linked from www.sdapcd.org main page)

Create your user account

Contact us and we will validate your email address

We will then link your user account to your site(s),

Permit(s), and Application(s)

How to get help:

Help guides are available on our website

Online training seminars held several times each year.

Contact APCD via email or Phone

Upcoming features

Online Payment

Credit cards (Visa and MasterCard!)

Electronic Funds Transfer (E-checks)

Online application submittal

Geographic Information (Maps of Sites and Permits)

Contact us!

Aidan HanleyIT Program Coordinator(858) 586-2610Aidan.Hanley@sdcounty.ca.gov

Website: www.sdapcd.org

Twitter: @sdapcd