AIR  INIDA  Stopovers  To   facilitate   Air   India   passengers   transiting   through   T3   (Terminal   3)   and   in   order   to   offer   a   value  addition,  we  have  introduced  a  unique  product  called  Air  India  Stopover  Packages.  

The  passengers  connect  Air  India’s  domestic/international  network  on  inbound/outbound  flights.   In  many  cases   this  connectivity  may  not  be  seamless,   requiring  either  overnight  stay  or   long  hours  at  the  Airport,  or  a  passenger  may  like  to  avail  of  a  stopover  facility.  

The  packages  are  very  convenient  to  book  and  the  highlights  of  the  product  will  be:  

-­‐ A  link  is  provided  on  Air  India  website  www.airindia.in    -­‐ The  booking  engine  will  allow  passengers  to  complete  the  reservation  process  within  5  easy  

steps.   It   will   manage   all   information   about   the   hotels,   including   the   availability   of   rooms,  applicable  room  rates  and  reservation  requests.  

-­‐ The  Hotel   confirmation  voucher  will  be  generated  by   the  AI  STOPOVERS  website   indicating  name  of   the  hotel,   contact  person  and   important   telephone  numbers.  This  voucher  will  be  handed  over  by  the  customer  to  the  Hotel,  in  exchange  for  which,  services  as  detailed  in  the  confirmation  voucher  will  be  provided  by  the  hotels  to  the  customer.    

-­‐ The  Stopover  offers:  o Hotels  in  the  Airport  Zone  –  new  Delhi  o Hotels  from  different  price  brackets  (budget,  3,  4  and  5*)  o Overnight  stay  rates  inclusive  of  taxes  

-­‐ Passengers  will  be  required  to  provide  Air  India  PNR/Booking  reference  as  mandatory  fields  in  the  booking  form  to  ensure  that  the  facility  can  only  be  availed  by  Air  India  passengers.  Booking  will  be  cancelled  and  applicable  cancellation  penalty  will  be  charged  if  PNR  is  found  invalid  

-­‐ Passengers  will  need  to  pay  upfront  on  the  website  for  the  hotel  booking  -­‐ Passenger  will  have  to  agree  to  the  terms  and  conditions  mentioned  on  the  website  before  

completing  the  booking        

 

The  Stopover  will  only  be  available  for  transit  over  Delhi.  Mumbai  will  be  included  at  a  later  stage.