airport master plan public visioning workshop display boards
TRANSCRIPT
Comprehensive Airport Master Plan Public Visioning Workshop
Your City. Your Airport. Your Voice.
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Project Introduction
Your City. Your Airport. Your Voice.
What is a Master Plan? Outline of Master Plan Project
Official Airport Planning Document Reviewed by FAA and NHDOT Reflects Sponsor’s Goals for the Airport Depicts Future Airport Development Over 10-20 Years Future Projects Contingent on FAA Funding and Environmental Approval
PURPOSE OF WORKSHOP
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City of Lebanon – Aerial Imagery
Your City. Your Airport. Your Voice.
Place one dot on the map to indicate your current place of residence.
If you do not currently reside in the City of Lebanon, place one dot in the
box below.
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Air Service at LEB
Your City. Your Airport. Your Voice.
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Who Uses LEB?
Your City. Your Airport. Your Voice.
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Understanding LEB Financials
Your City. Your Airport. Your Voice.
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The LEB Regulatory Environment
Your City. Your Airport. Your Voice.
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Public Outreach Process
Your City. Your Airport. Your Voice.
2015 May
Advisory Committee Meetings: • Technical Advisory Committee (TAC) • Citizens Advisory Committee (CAC) • Airport Users Advisory Committee (AUAC)
• One-On-One Conversations • Small Group Meetings
March August
• Continuation of the Public Survey • Poverty Lane Community Coffee #2
July
• Continuation of the Public Survey • Poverty Lane Community Coffee #1 • Visioning Concept Workshop
September
• Present Findings to the City Council
• PUBLIC VISIONING WORKSHOP (Welcome!)
June
• Public Survey Kick-off • Public Information and Survey Mailing • Community Stand-outs • Table at the Lebanon Farmers’ Market
38%
24%
10%
6%
10%
2% 9%
1% I appreciate the Airport, but believe it could perform better in some areas
I appreciate the Airport as it is
I appreciate the Airport, but have serious concerns about certain aspects
I have no feelings about the Airport
I dislike the Airport, and we should take steps to reduce its impact
I dislike the Airport, but believe that it is important to the City of Lebanon and the greater region
Other
No Response
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Public Survey Results
Your City. Your Airport. Your Voice.
62% 15%
8%
15%
55%
11%
14%
13%
7% Additional Airlines/Destinations
Larger Aircraft
More Frequent Service
Lower Costs
More Reliable Service
Enhanced Air Service - Explained
All Participants Lebanon Residents
182
128
83
41
21 14 14 11
0
20
40
60
80
100
120
140
160
180
200
Online Farmers' Market
Terminal Other River Valley Club
Public Library
Mailer CCBA
Part
icip
ants
Survey Distribution
How do you feel about the Airport?
All Responses
Grading the Airport’s Performance
150 137
99
43
72 69 74
58
99
0
20
40
60
80
100
120
140
160
Airport Service Community Relations Financial and Operational
Part
icip
ants
Average to Outstanding Below Average to Poor No Opinion/Answer
307
249
182
66
103 92 121
142
220
0
50
100
150
200
250
300
350
Airport Service Community Relations Financial and Operational
Part
icip
ants
Average to Outstanding Below Average to Poor No Opinion/Answer
City of Lebanon Residents
How do you feel about the Airport: Other Responses (Consolidated) • The Airport and its partners should work to enhance air service (19 comments) • The Airport is/should be considered a local/regional asset (seven comments) • The Airport should be financially self-sustaining (five comments) • Use of the Airport is infrequent (five comments) • The Airport should be closed (three comments) • Adequate alternatives exist that render commercial service at the Airport unnecessary
(three comments) • Surrounding communities should financially support the Airport, not just the City of
Lebanon (two comments) • Airport facilities and infrastructure should be brought up-to-date and well maintained (two
comments) • Efforts should be taken to reduce the environmental impacts associated with the Airport
(two comments) • Additional Airport uses should be explored (e.g., community events, gift shop) (two
comments) • Expression of concern for the trees within the Airport’s safety areas (two comments) • The Airport should not expand (one comment) • Residents of the City of Lebanon should ride free (one comment) • Commercial air service should cease at the Airport (one comment) • The Airport is useful for emergencies (one comment)
City of Lebanon Residents
54% 46% Lebanon Resident
Non-Resident
Participant Residency How often do you use the Airport?
11%
23%
23%
19%
19%
5% Frequently (once a month or more)
Occasionally (more than twice a year)
Rarely (once every few years)
Once or Twice
Never
No Response
5%
22%
27% 20%
24%
2%
All Responses
39%
28%
9%
6%
6%
1% 11%
1% I appreciate the Airport, but believe it could perform better in some areas
I appreciate the Airport as it is
I appreciate the Airport, but have serious concerns about certain aspects
I have no feelings about the Airport
I dislike the Airport, and we should take steps to reduce its impact
I dislike the Airport, but believe that it is important to the City of Lebanon and the greater region
Other
No Response
All Participants Lebanon Residents
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Public Survey Results (Continued)
Your City. Your Airport. Your Voice.
“It [the Airport] should be returned to be a regional airport with shared control and financial responsibility among multiple jurisdictions.” “I would love to see a restaurant at the Airport that is connected to the air traffic control tower to listen to the control communications.” “I wish there was more information/availability for taking cheap flights to NYC, DC, or other destinations.” “The Airport has never been financial viable, and will never be as all the previous studies have shown. It will always need the taxpayers money for little benefit to the majority of Lebanon residents. Why do we continue along this path of failure?” “The Airport should be expanded to attract regional airline service, specifically to Washington, D.C. The positive economic impact to the taxpayers is already tremendous, this would make it significantly more so.” “I think the Airport has a role to play in private air services, but commercial service is a losing proposition. Too many better choices close by that are consistent and cheaper. Let's stop pouring [City of] Lebanon and federal money into it, and ask the surrounding towns to financially support it.” “The Airport is a remarkable and significant asset to the City [of Lebanon]. I'd like to see it expand service and become an alternative to Manchester.” “Good for private flights to support local needs; commercial service should not be subsidized.” “Expanding the Airport has a lot of environmental concerns for the City of Lebanon and Poverty Lane (a scenic road). In addition, the tax increase would impact the city horribly, taxes are already some of the highest in the area (I literally pay as much in taxes as I do in mortgage), and we need to focus on improving our school system that will directly impact our residents, rather than increase taxes for a project that is going to help the residents of Hanover, etc.” “[The Airport] doesn't serve most people due to poor stop choices; more towns (e.g., Hanover) should help pay - they use it more!” “It's very nice to have an airport as an option, but I think the Airport should stay ‘in proportion’ to the size of the community (i.e., I don't think we should over-expand it).” “I have serious concerns about expansion and what it would actually cost the residents as well as the impact on the surrounding area. I like the idea of having an airport, but cannot see how it is needed especially commercially with Manchester being so close and easy to get to.” “More destinations please! The ONLY thing that keeps us from using the Airport more is that it only goes to a few places, and we rarely need to go to those locations – except for Logan, and the Dartmouth Coach takes us there rather quickly and cheaply so...” “I think the Airport provides benefits to the Hanover, Norwich, and the surrounding areas, and if Lebanon is stuck, they should support it financially.” “I have never used the Airport, but I like that it is an option, I would like to see them fly into Manchester; I might use them in that case. [The Airport] should probably have a small Café or club for dining purposes, or for the people awaiting arrivals or departures.” “Thank you for being here! Thanks for free parking. Please consider updating the visual appearance (esp. the parking lot and signs); first impressions go a long way.”
Examples of Participant Comments (Presented in no particular order)
Open-ended Thoughts on the Present/Future of the Airport (Consolidated)
• The Airport and its partners should work to enhance air service (128 comments) • The Airport is/should be considered a local/regional asset (44 comments) • Efforts should be taken to reduce the environmental impacts associated with the Airport (29 comments) • Surrounding communities should financially support the Airport, not just the City of Lebanon
(23 comments) • The Airport is convenient (21 comments) • Existing passenger amenities and/or customer service is appreciated (e.g., free parking) (15 comments) • Additional Airport uses should be explored (e.g., aviation history, community gathering space, Airport Day,
flight school) (14 comments) • The Airport should be financially self-sustaining (14 comments) • The Airport should not expand (13 comments) • Adequate alternatives exist that render commercial service at the Airport unnecessary (12 comments) • Airport facilities and infrastructure should be brought up-to-date and well maintained (12 comments) • The Airport should improve information sharing and marketing related to air service (11 comments) • A restaurant/café should be operated at the Airport (10 comments) • Better connections should be made to local transit options and points-of-interest (seven comments) • Greater transparency of operations is needed (seven comments) • Expression of concern for the trees within the Airport’s safety areas (five comments) • Use of the Airport is infrequent (four comments) • The Airport should be permanently closed (four comments) • The Airport should strive to improve GA facilities and/or services (three comments) • The Airport is useful for emergencies (three comments) • Commercial air service should cease at the Airport (two comments) • The City of Lebanon should remain control of the Airport and related decision-making (two comments)
318
80
97
57
100
156
52
47
42
73
0 50 100 150 200 250 300 350
Expanded Air Service
Community Relations
Non-Aviation Services
Transparency
Financial Performance
Participants
Lebanon Residents
All Responses
In what areas would you like to see the Airport improve upon the most?
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What We’ve Heard
Your City. Your Airport. Your Voice.
Enhance Air Service
The Airport is a Local/Regional Asset
Minimize Associated Social and Environmental Impacts
Pursue Regional Financial Support
Provides a Convenient Travel Experience
Identify Additional Airport Uses
Become Financially Self-Sustaining
Do Not Expand the Airport
Transportation Alternatives are Sufficient
Maintain Modern Facilities
Improve Information Sharing and Marketing
Open a Restaurant/Café
Provide Benefits to the City of Lebanon
Consider Income Inequity
Become Revenue Neutral
Become a Gateway to Recreation
Make Greener/More Sustainable
Physically Reduce the Size of the Airport
Appreciate Customer Amenities
Establish Better Connections to Local Transportation and Points-of-Interest
Provide Greater Transparency
The Airport is Used Infrequently
Close the Airport
Improve General Aviation Service and Facilities
The Airport is Useful During Emergencies
End Commercial Service
The City of Lebanon Should Retain Control
Engage Dartmouth College
Maintain Essential Air Service
Become A Source of Community Pride
Obtain Part 139 and FAA Compliance
Obtain Reliable FAA Funding
Take No More FAA Funding
Keep the Airport as it is
Presented in no particular order:
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Who Said What?
Your City. Your Airport. Your Voice.
Notes: 1. TAC = Technical Advisory Committee, CAC = Citizens Advisory Committee, AUAC = Airport Users Advisory Committee 2. The attributes presented under Public Survey and Neighborhood Meetings in the illustration above represent input received from City of Lebanon residents; the one-on-one meetings and TAC/CAC/AUAC also include representation from City of Lebanon officials and non-residents.
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Vision Concept FOR YOUR CONSIDERATION Key Attributes for the Lebanon Municipal Airport Vision Statement: • Provide Benefits to the City of Lebanon • Minimize Associated Social/Environmental Impacts • Become a Source of Community Pride • Enhance Air Service • Become Financially Self-Sustaining • Maintain Modern Facilities
Your City. Your Airport. Your Voice.
Note: The attributes identified for consideration for the Airport’s Vision Statement derive from a Visioning Concept Workshop held on July 8, 2015. Workshop participants included city officials, City of Lebanon residents, and residents of the region.