The ASEAN Payment People

AirPOS – User Guide (iOS)

Step 1 – Download the AirPOS App

A) Search for AirPOS by GHL using

Apple App Store

B) Download the App

Step 2 – Login & Connect to AirPOS

A) Click on the AirPOS App C) Pair via Bluetooth and Login using

Mobile App Username / Password

B) Turn on AirPOS device

Step 3 – Accept Card Payments / Alipay

Credit

Card

Debit

Card

B) Choose a Payment Type

Credit Card / MyDebit Card / Alipay

DEBIT CARD

A) Ask Customer for Card / Alipay Payments

Alipay

Card Payments – Credit Card Payments

A) Enter Payment Amount

Press OK

B) Collect Customer’s Credit Card

Insert Card into AirPOS device

0.10

Credit Cards (Insert PIN)

C) Allow Customer to input PIN

number on AirPOS device – click OK

D) AirPOS App and Device will indicate a Transaction success

7

Credit Cards Installment (IPP) (Insert PIN)

A) Click on the top left options

icon

B) Select INSTALLMENT

App Store Version: V2.1.1 (Support IPP)

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C) Enter amount & choose month for installment

Click OK

Credit Cards Installment (IPP) (Insert PIN)

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Credit Cards Installment (IPP) (Insert PIN)

D) Insert customer’s credit card into AirPos device

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Credit Cards Installment (IPP) (Insert PIN)

F) AirPOS App and Device will indicate a Transaction success E) Allow Customer to input PIN

number on AirPOS device – click OK

Card Payments – MyDebit Card Payments

A) Enter Payment Amount

Press OK

B) Collect Customer’s MyDebit Card

Insert Card into AirPOS device

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MyDebit ATM Cards (Insert PIN)

C) Select No 2 - MCCS E) AirPOS App and Device will

indicate a Transaction Success

D) Allow Customer to input PIN

number on AirPOS device

Complete Transaction (e-Receipt)

B. C.

A) Select either Email / SMS

Customer Receipt

B) Enter Customer Email C) Enter Customer Mobile Number (*SMS charges provided by GHL free-of-charge)

Customer’s e-Receipt Copy

Customer’s Electronic

Receipt Copy (email attachment)

SMS receipt Email receipt

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Alipay payments (scan QR code)

A) Select Alipay B) Insert amount

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C) Scan customer Alipay wallet QR code

Alipay payments (scan QR code)

D) AirPOS App will indicate

Transaction Success

How to void a

Transaction?

How to Void a Transaction?

C) Check Card Number and Payment Amount

D) Select Void

A) Select Credit / MyDebit /

Alipay to Void Transactions

B) View Record and Select

Transaction to Void

Select Transaction

To Void

Need to cancel a transaction?

Void the transaction before auto-settlement at 11pm (GMT+8)

How to Void a Transaction? (Supervisor Approval)

A) Enter Supervisor Username

and Password

B) Confirm Void and Select OK

(*Once a Sale has been Voided, cannot Undo)

How to Void a Transaction? (Credit Card /Installment- Require Signature)

B) Customer Signature to

confirm Void Sale

C) Email or SMS the

Void Sale Receipt

A) Void Sale/Installment Successful

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How to Void a Transaction? (MyDebit Card - No Pin Required)

A) Email or SMS the

Void Sale Receipt

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How to Void a Transaction? (Alipay - No Pin Required)

A) AirPOS App indicate void

sale – transaction successful

How to Void a Transaction? (Check Void Sales)

A) Select Record to see Sale has been Voided

Credit

Card

MyDebit

Card

Alipay