aisling kelly's presentation 3
TRANSCRIPT
Trip Advisor - Percentage Analysis
Excellent Very Good Average Poor Terrible0%
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80%
MonartHotel Kilkenny Ferrycarrig
Good Monitoring – Trip Advisor High Ranking Trip Advisor
Hotel Kilkenny Num 1 Monart Num 2 in Co Wexford Ferrycarrig Num 11 of 39 in Co Wexford
Social Media exists Facebook pages strong
Website Hotel Kilkenny Griffin Group
Twitter is not very personal Facebook could do with a lot more videos
and variety on the posts LINKEDiN is non exsistent – Potential
corporate clients
Push more Video Social Media Personalise Online Competitions Newsletters (Subscription list ?)
Thank all Trip Advisor reviews Get key influencers to review (i.e. Travel Bloggers)
Average Organic reach on facebook: Video 8.7% Status 5.8% Link 5.3% Photo 3.7%
Competition Carlton Flynn Brehon Dalata - 37 hotels
Negative Feedback & Comment’s Not keeping up to date with social media More aggressive campaigns in sector
Social Media IdeaRun an Easter competition in Hotel Kilkenny
Win a 2 night stay in Hotel Kilkenny for a family of 4. Like and share video on facebook, measure likes and shares Have a video of bunny rabbits chickens and eggs this is nice friendly and family orientated Team up with Nore Valley Farm to send family to their Easter egg hunt This will showcase Kilkenny Incorporate eggs in to the kids meals Nice, easy competition running on Social Media and getting Hotel Kilkenny’s name out there