ajm insurance flyer wcs v1.02...tip top shape 6 | expert healthcare advice as you may expect, there...

Fun

Value

Safety

Freedom

Wheelchair& Scooter

BreakdownCover

For Complete Peace of Mind

Round the clock cover24/7, 365 Days a Year

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Con nts:teBringing You Peace of Mind

Introduction 02

Breakdown Cover 03

Safety First 04

Rules of the Road 05

Tip Top Shape 06

Breakdown Cover Application 07

0845 689 0354

AJ Assist is brought to you by AJMHealthcare, one of the UK’s largestWheelchair specialists. We provide wheelchair services throughoutLondon and south-eastern Englandfor the NHS. Through our MyHealthMobility Centres, and online, we alsoprovide wheelchairs, scooters andmuch more, direct to those in need.This can be for people using NHSVoucher Schemes or for those wishingto make their own purchase. Pleasecall us if you need any further help orinformation on 0845 689 0354 or see

E X P E R T H E A L T H C A R E A D V I C E

Helping you make

the most of your

WheelchairAt AJM we have been providing wheelchairs for over 30 years and we know what it is like to depend on a machine for independence and freedom.

That is why we created AJ Assist, to ensure that you will have help on hand anywhere in the UK, 24/7 365 days a year. Whether or not your wheelchair or scooter is provided by the NHS or is privately purchased and still under warranty, our experience is that breakdown cover which will get you and your wheelchair home or to your onward destination is a vital safeguard for all those who depend on their equipment for their independence.

This leaflet will explain what cover is available, as well as giving helpful tips to help make breakdown as rare as possible. If you have any queries please give us a ring, we’ll be only too pleased to help keep you safe and sound.

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www.mobilityandhealth.co.uk

Call AJM now on:

2 | EXPERT HEALTHCARE ADVICE

Total Peace of Mind

Breakdown Cover

EXPERT HEALTHCARE ADVICE | 3

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We know just how much you depend on your wheelchair. Both powered and manual chairs are a vital key to independence for thousands of people, and at AJM we look after your wheels as if they were our own.

Whether your wheelchair is provided by the NHS or owned by you we would always recommend breakdown cover for people who use it away from the home. Otherwise, if the wheelchair breaks it will usually be your responsibility to get you and the chair back home before it can be fixed. If you are miles from home, or perhaps on holiday, this can be hugely difficult, and that’s why we have arranged this great value nationwide UK cover.

To arrange cover, you can call us on the number below or fill on the form on page 7. Once cover is approved you will receive full terms and conditions together with the dedicated Helpline Number which you will need if you break down. 0845 689 0354

Manual Wheelchairs

Powered Wheelchairsor Mobility Scooters

£84per year

£74per year

To order, call

Summary of CoverAll Members will be given a dedicated local ratetelephone number for claimsWhat is included: Roadside assistance, roadside repairs (when possible) recovery to home address or onward destination, up to 4 call outs a year. Breakdowns within a 10 mile radius of home address (permanent or temporary). What is not Covered: Any claim arising in the first 48 hours from the date of inception. Labour charges, cost of replacement parts or materials used in the repair, vehicles immersed in mud, snow, sand or water.

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Safety First!

A word on...

Batteries


- Never allow a battery to fully discharge- Always charge batteries after each use- Do not go out on a new route without fully charged batteries- Ensure batteries are charged at least once a week when not using your wheelchair

Read your Owner’s Manual - if you do not understand it in places, we will be pleased to help

Storage - if at all possible, keep your wheelchair in a dry place, with access for electricity for charging if it is a powered chair

Fully Charged - Always, always, always keep batteries fully charged

Number One Driver - show respect and consideration to pedestrians and road users. If you lack confidence, we can offer instruction and guidance sessions

Keep Off The Accelerator - Slow down before hazards or known danger spots, and treat all corners and kerbs as potentially able to cause an accident

Maintenance - for your own items, make sure that regular servicing is carried out to manufacturer guidance. For NHS wheelchairs, report all signs of wear and tear using the details provided with your wheelchair

Accessorise - it is worth exploring items to add comfort to your journeys, such as waterproofs, proper luggage carrying devices and so on.

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A AssistJSome tips for newwheelchair users:

If it's all completely new to you!

Carry heavy loads in the centre of your vehicle to maintain stability

Take extra care when going around corners or sharp bends

If it has a lap belt – wear it at all times even for short journeys

Keep to the pavement as much as you possibly can

Check the manufacturer’s operator manual for advice on load limits

Ensure your mobile phone is fully charged with sufficient credit – in case of an emergency

Keep windscreens (canopy users) and mirrors clean for improved visibility.

Never hang carrier bags from the handle bars or tiller

Don’t overload it with too much shopping

Don’t drive too quickly when carrying lots of bags

If you need to use the road, try not to head out at busy times like rush hour.

Don’t drive around when it is dark with no headlights – make yourself seen

Never start an unfamiliar journey without a fully charged battery

Don’t drive too near to pedestrians, try to keep a safe distance

Shopping Trips

Do Don't


You should also make sure that your eyesight and reactions are suitable for a road user, similar to the requirements to hold a driving licence.

The Highway Code now has a section on powered wheelchairs and mobility scooters. We would strongly advise all those using these items on the road to be familiar with it’s content and advice. If you call us on 0845 689 0354, we will be pleased to send you a copy.

If you’re new to using a wheelchair or scooter on the road, or if you haven’t been out on the road for a while, we would always advise finding a safe and quiet spot to get some practise.

Rules of the Road

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Tip Top Shape


As you may expect, there are things you can do to ensure that your wheelchair or scooter stays in tip top shape. Just like a car, it has moving parts, such as brakes and axles, which can deteriorate if not properly used and cared for.

The wear and tear that your wheelchair experiences will depend on your usage and many other factors such as your weight, the speed you like to travel and the type of ground you drive over.

NHS owned powered wheelchairs will be subject to per iodic prevent ive maintenance checks and if you purchase your own equipment, you should make sure that it too receives regular servicing and inspection. In between these checks, if you notice any deterioration in your equipment, or feel that your usage has changed and the wheelchair is struggling to cope, please call us and we will try and help.

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There are a few little things

that you can do...

1. Create a regular routine for carrying out a simple safety inspection, and include critical items like brakes, lights, tyres and seatbelts. Also check all of these before a long trip or a holiday.

2.Remember to charge batteries, especially when not using the wheelchair for a long time

3. Check wiring and leads for signs of damage or wear

4. Check tyre pressures and tread wear

5. Protect the control panel and electrical parts from moisture

6. Always use in accordance with the manufacturer’s instructions

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Please Order Here


Signature

PAYMENT METHOD

Cheque Postal Order Credit Card Debit Card

INTRODUCE A FRIENDN ame

Address

Postcode

DEBIT MY

Visa Mastercard Delta Switch

Account No.

Issue No. Expiry Date

Signature

ORDERED BY

Title Initial Surname

Address

Postcode Tel

POLICY HOLDER (if different from ordered by)

Title Initial Surname

Address

Postcode Tel

We would like to keep you up to date with offers and news about the products and services we offer. Please tick the box if you prefer not to

MAKE MODEL/PRODUCT SIZE COLOUR SERIAL NO. POLICY PRICE

Date

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Refund policy: A refund is only available if cancellation is made within 14 days of the start date of the policy and if no claims have been made.You will then receive a full refund less an administration fee.

receive this information.

Please list all items for which you need cover above

and state whether powered (£84) or Manual (£74)I hereby agree to purchase 12 months breakdown cover for each of the items listed above and declare that I have been truthful in my completion of this form.

Please send the completed form to AJM Healthcare at the address on the back page or call 0845 689 0354

AJM Healthcare, 17 North Crescent, Diplocks Way, Hailsham, East Sussex BN27 3JF

Tel: 0845 689 0354 Fax: 01323 849 707E-mail: [email protected]


0845 689 0354

FunValueSafety

Part of the AJM Healthcare Group

www.ajmhealthcare.org

Freedom

British Healthcare Trades Association

BHTA New Loom House, Suite 4.06101 Back Church Lane, London E1 1LU

Tel: 020 7702 2141

Fax: 020 7680 4048

email: [email protected]

www.bhta.net

Department of Transport, Local

Government, and the Regions - MobilityUnit, Mobility Unit, Zone 4125,1st Floor, Great Minster House,76 Marsham Street, London, SW1P 4DR

Tel: (020) 7944 6100

Fax: (020) 7944 6102

Textphone: (020) 7944 6100


MotabilityWarwick House, Roydon Road,Harlow, Essex, CM19 5PX

Tel: (0300) 456 4566

Minicom: (0300) 037 0100

Helpline: (01279) 635 999

www.motability.co.uk

ASSIST UK (formerly DLCC)

Redbank House

Manchester, M8 8QA

Tel: 0161 832 9757

Textphone: 0161 850 9757

Fax: 0870 770 2867


www.assist-uk.org

4 St Chad’s Street,

E X P E R T H E A L T H C A R E A D V I C E

A AssistJDisabled Living Foundation

380 - 384 Harrow Road, London W9 2HU

Helpline:

0300 999 0004

10 a.m. - 4 p.m., Mon-Fri


Tel:

Useful Contacts

Call us now to arrange breakdown cover or to receive a copy of ourfull catalogue of wheelchairs, mobility scooters and accessories

www.dlf.org.uk

ajm insurance flyer wcs v1.02...tip top shape 6 | expert healthcare advice as you may expect, there...

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