akt construction: new day new strategy june 2, 2011 fmi presentation
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CONSTRUCTION
The AKT Construction Team works with contractors and firms of all types and sizes,
providing innovative solutions and the highest caliber service.
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serving the built environment
The Construction Group provides comprehensive financial services to contractors, developers, architectural and engineering firms. Our team of advisors and financial experts bring more than business acumen, each member of our team brings experience working in and for industries that shape our built environment—with an average of 20 years experience in these fields.
Our Construction Services Group serves nearly 200 general contractors, subcontractors and developers, ranging from small proprietorships to large, multi-state contractors. Some have revenues between $25 million and $200 million, annually. As a result, we know that business cycles come with the territory. That’s why AKT offers comprehensive services that can accommodate your every stage of business development. From addressing income tax issues to information systems, financial reporting or bonding needs—AKT is committed to building long-term client relationships. We take the time to get to know your business and shape our services around your goals and needs.
Our firm understands the financial reporting services required by sureties and lenders. These include but are not limited to audits, reviews and compilations of financial statements with detailed contract schedules and expanded financial disclosures. Our management consulting services include bonding and loan assistance, job costing, overhead analysis, internal control studies, lease versus buy analysis, cash flow analysis, budgeting, and many others. Our team is also well versed in the federal and state tax laws, including multi-state tax compliance.
examples of how we assist contractors include:
p Financial statement services, including audit, review and compilation
p Tax planning and preparation
p Cash flow analysis
p Overhead rate analysis, job costing and accounting systems
p Strategic business planning
p Succession and transition planning
p Benchmarking
At AKT, we understand that the construction industry endures cyclical business ups and downs, and we are here to make sure our clients can thrive in any environment. We take pride in our personal and local services, along with our personal commitment to help you succeed. And we have an extensive network of professionals and firms worldwide to address your needs.
The members of our Construction Industry Team receive at least the minimum 40-hour professional requirement of continuing education each year, with a focus toward accounting and auditing standards, tax law, and other issues facing the construction industry. Each year our professionals attend local and national seminars or conferences sponsored by the various construction organization and associations listed above. This commitment to be leaders within the construction industry sets us apart from other firms that may offer similar services.
www.aktcpa.com 1-877-620-4489portland, or salem, or carlsbad, ca escondido, ca san diego, ca anchorage, ak
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January 13, 2011
New Day, New Strategy:
Repositioning After the
Great Recession
June 2, 2011
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© 2011 FMI Corporation
Key Discussion Topics
• Planning for the Future
• Differentiating Yourself
• Future Hot Markets
• New Normal Buying Behaviors
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© 2011 FMI Corporation
Construction Put In Place
$-
$100,000
$200,000
$300,000
$400,000
$500,000
$600,000
$700,000
1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015
Mill
ion
s o
f C
urr
en
t D
olla
rs
Construction Put in Place, Estimated for The United States
Total Residential Total Nonresidential Buildings Total Nonbuilding Structures
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© 2011 FMI Corporation
U.S. Construction Forecast
Construction $ Put in Place
-
100,000
200,000
300,000
400,000
500,000
600,000
700,000
1964
1966
1968
1970
1972
1974
1976
1978
1980
1982
1984
1986
1988
1990
1992
1994
1996
1998
2000
2002
2004
2006
2008
2010
2012
Year
Mill
ions
Cur
rent
$
Recession Residential Nonresidential Buildings Nonbuilding Structures
3
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© 2011 FMI Corporation
Overall Industry Outlook
• High volume nonresidential segments in 2010
– Educational ($94.6 B)
– Power ($88.5 B)
– Highway and Street ($83.7 B)
• Strongest percentage gainers in 2010
– Conservation & Development (27%)
– Amusement & Recreation (5%)
• Weakest percentage losers in 2010
– Lodging (-43%)
– Office (-29%)
– Commercial (-28%)
– Manufacturing (-28%)
Year
2010
2011
2012
%
-7
3
8
Total Put in Place:
4
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© 2011 FMI Corporation
Jobs and Unemployment
Construction Unemployment Rates
1951-2010
Source: U.S. Department of Labor
0.0%
5.0%
10.0%
15.0%
20.0%
25.0%
Un
em
plo
yme
nt
Rat
e
Construction National
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© 2011 FMI Corporation
Contractor Profit Before Tax
Source: Risk Management Associates, Philadelphia, PA
Annual Statement Studies 1985-2009
Recession Periods Are Shaded Red
0
1
2
3
4
5
6
7
19
85
19
86
19
87
19
88
19
89
19
90
19
91
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00
20
01
20
02
20
03
20
04
20
05
20
06
20
07
20
08
20
09
Perc
en
t
Contractor Pre-Tax Return on Sales
Electrical Commercial Heavy Const Paving HVAC Utilities
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© 2011 FMI Corporation
Construction Categories
Ranked by 2010 Volume
*Improvements include additions, alterations and major replacements. It does not include maintenance and repairs.
Source: Building permits, Construction Put in Place and trade sources. This report is based on multiple sources, prepared
and believed accurate by FMI, but accuracy is not guaranteed by FMI nor by its employees.
Construction Put in Place
Estimated for The United StatesMillions of Current Dollars4th Quarter 2010
2009 2010 2011 % of Total 2010
Improvements* 114,085$ 123,212$ 129,373$ 14.7%
Single Family 106,021$ 105,677$ 121,528$ 12.6%
Educational 101,743$ 94,621$ 96,514$ 11.3%
Power 89,405$ 88,511$ 92,936$ 10.5%
Highway and Street 82,028$ 83,669$ 85,342$ 10.0%
Health Care 44,557$ 44,780$ 45,227$ 5.3%
Transportation 36,831$ 38,304$ 39,453$ 4.6%
Commercial 55,380$ 39,874$ 37,880$ 4.7%
Office 52,108$ 36,997$ 36,257$ 4.4%
Manufacturing 58,557$ 42,161$ 34,151$ 5.0%
Sewage and Waste Disposal 24,925$ 25,922$ 26,959$ 3.1%
Multi Family 33,177$ 22,229$ 23,340$ 2.6%
Amusement and Recreation 18,773$ 19,712$ 20,106$ 2.3%
Communication 19,336$ 18,562$ 19,490$ 2.2%
Water Supply 15,561$ 16,028$ 16,509$ 1.9%
Lodging 25,064$ 14,287$ 14,144$ 1.7%
Public Safety 13,475$ 12,397$ 12,521$ 1.5%
Conservation and Development 5,624$ 7,142$ 7,857$ 0.9%
Religious 6,286$ 5,909$ 5,968$ 0.7%
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© 2011 FMI Corporation
*Improvements include additions, alterations and major replacements. It does not include maintenance and repairs.
Source: Building permits, Construction Put in Place and trade sources. This report is based on multiple sources, prepared and
believed accurate by FMI, but accuracy is not guaranteed by FMI nor by its employees.
2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015
RESIDENTIAL BUILDINGS
Single Family 434,912 417,518 306,990 187,648 106,021 105,677 121,528 147,049 183,811 215,059 247,318
Multi Family 48,699 54,324 52,570 48,083 33,177 22,229 23,340 29,875 34,356 37,792 41,193
Improvements* 133,896 147,973 140,909 122,016 114,085 123,212 129,373 134,548 139,929 146,926 155,741
Total Residential 617,507 619,814 500,468 357,747 253,283 251,117 274,241 311,472 358,097 399,777 444,253
NONRESIDENTIAL BUILDINGS
Lodging 12,840 18,139 28,706 35,806 25,064 14,287 14,144 15,134 16,193 17,489 18,713
Office 45,763 54,187 65,259 68,563 52,108 36,997 36,257 38,069 40,354 42,775 45,341
Commercial 70,242 76,713 89,684 85,200 55,380 39,874 37,880 39,774 42,160 45,533 49,631
Health Care 34,430 38,472 43,766 46,902 44,557 44,780 45,227 49,298 54,721 61,834 69,873
Educational 79,687 84,928 96,758 104,890 101,743 94,621 96,514 102,305 110,489 120,433 132,476
Religious 7,735 7,749 7,540 7,225 6,286 5,909 5,968 6,147 6,270 6,520 6,846
Public Safety 7,314 7,768 10,201 13,083 13,475 12,397 12,521 12,897 13,413 14,084 14,788
Amusement and Recreation 15,236 19,033 21,212 21,829 18,773 19,712 20,106 20,910 21,746 23,269 24,898
Transportation 25,052 27,964 31,877 34,746 36,831 38,304 39,453 41,820 44,748 48,775 53,165
Communication 18,906 22,219 27,580 26,487 19,336 18,562 19,490 20,465 21,693 22,994 24,374
Manufacturing 28,568 32,677 40,633 53,234 58,557 42,161 34,151 33,468 35,810 38,675 41,769
Total Nonresidential Buildings 345,773 389,849 463,216 497,965 432,110 367,603 361,710 380,286 407,596 442,381 481,874
NONBUILDING STRUCTURES
Power 38,371 42,244 66,055 81,075 89,405 88,511 92,936 101,301 111,431 125,917 143,545
Highway and Street 64,139 72,040 76,682 81,361 82,028 83,669 85,342 89,609 94,089 98,794 102,746
Sewage and Waste Disposal 19,867 23,186 24,872 25,696 24,925 25,922 26,959 28,307 30,005 31,806 33,714
Water Supply 14,028 14,960 15,798 16,752 15,561 16,028 16,509 17,499 18,724 20,222 21,840
Conservation and Development 4,453 5,130 5,260 5,234 5,624 7,142 7,857 8,171 8,498 8,753 9,015
Total Nonbuilding Structures 140,858 157,560 188,667 210,118 217,543 221,272 229,603 244,887 262,748 285,491 310,860
Total Put in Place 1,104,138 1,167,223 1,152,351 1,065,830 902,936 839,992 865,554 936,645 1,028,441 1,127,650 1,236,987
Construction Put in Place
Estimated for The United StatesMillions of Current Dollars
4th Quarter 2010
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© 2011 FMI Corporation
*Improvements include additions, alterations and major replacements. It does not include maintenance and repairs.
Source: Building permits, Construction Put in Place and trade sources. This report is based on multiple sources, prepared and
believed accurate by FMI, but accuracy is not guaranteed by FMI nor by its employees.
Construction Put in Place
Estimated for The United StatesMillions of Current Dollars
4th Quarter 2010
2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015
RESIDENTIAL BUILDINGS
Single Family 15% -4% -26% -39% -44% 0% 15% 21% 25% 17% 15%
Multi Family 18% 12% -3% -9% -31% -33% 5% 28% 15% 10% 9%
Improvements* 13% 11% -5% -13% -6% 8% 5% 4% 4% 5% 6%
Total Residential 15% 0% -19% -29% -29% -1% 9% 14% 15% 12% 11%
NONRESIDENTIAL BUILDINGS
Lodging 4% 41% 58% 25% -30% -43% -1% 7% 7% 8% 7%
Office 8% 18% 20% 5% -24% -29% -2% 5% 6% 6% 6%
Commercial 5% 9% 17% -5% -35% -28% -5% 5% 6% 8% 9%
Health Care 7% 12% 14% 7% -5% 0% 1% 9% 11% 13% 13%
Educational 7% 7% 14% 8% -3% -7% 2% 6% 8% 9% 10%
Religious -5% 0% -3% -4% -13% -6% 1% 3% 2% 4% 5%
Public Safety 4% 6% 31% 28% 3% -8% 1% 3% 4% 5% 5%
Amusement and Recreation -9% 25% 11% 3% -14% 5% 2% 4% 4% 7% 7%
Transportation 0% 12% 14% 9% 6% 4% 3% 6% 7% 9% 9%
Communication 22% 18% 24% -4% -27% -4% 5% 5% 6% 6% 6%
Manufacturing 22% 14% 24% 31% 10% -28% -19% -2% 7% 8% 8%
Total Nonresidential Buildings 7% 13% 19% 8% -13% -15% -2% 5% 7% 9% 9%
NONBUILDING STRUCTURES
Power 8% 10% 56% 23% 10% -1% 5% 9% 10% 13% 14%
Highway and Street 9% 12% 6% 6% 1% 2% 2% 5% 5% 5% 4%
Sewage and Waste Disposal 11% 17% 7% 3% -3% 4% 4% 5% 6% 6% 6%
Water Supply 11% 7% 6% 6% -7% 3% 3% 6% 7% 8% 8%
Conservation and Development 10% 15% 3% 0% 7% 27% 10% 4% 4% 3% 3%
Total Nonbuilding Structures 9% 12% 20% 11% 4% 2% 4% 7% 7% 9% 9%
Total Put in Place 11% 6% -1% -8% -15% -7% 3% 8% 10% 10% 10%
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© 2011 FMI Corporation
FMI Nonresidential Construction Index, (NRCI)
Second Quarter 2011
Overall Economy
Overall Economy Where We Do Business
Our Construction Business
Nonresidential Building Construction Market Where
We Do Business
Our Expected Backlog
Cost of Construction Materials: Higher
Cost of Labor
Productivity
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© 2011 FMI Corporation
NRCI Second Quarter 2011
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© 2011 FMI Corporation
NRCI Second Quarter 2011
NRCI
components Q3,
2010
NRCI
components Q4,
2010
NRCI
components Q1,
2011
NRCI
components
Q2, 2011
The overall economy 53.7 54.0 74.7 74.7
The overall economy where
panelists do business52.3 50.0 67.5 72.9
Panelists' construction
businesses53.7 53.4 57.1 63.4
Nonresidential building
construction market where
panelists do business
43.6 43.5 54.0 60.6
Cost of construction materials* 43.3 39.6 15.5 6.6
Cost of labor 43.2 44.2 42.9 38.5
Productivity 56.3 56.4 53.5 56.6
Expected change in backlog 42.7 50.0 58.7 58.2
Median Median Median Median
Approximate current signed
backlog in months 9.0 8.0 8.0 9.0
NRCI Component Indexes—
Comparisons of Results: Q3, 2010 to
Q2, 2011
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© 2011 FMI Corporation
NRCI Second Quarter 2011
Sector 3 Months 1 Year 3 Years
Commercial 50.9 62.8 83.3
Education 47.5 51.7 67.8
Health care 62.9 75.2 80.3
Lodging 49.5 59.9 71.7
Manufacturing 58.3 68.8 77.7
Office 42.6 52.1 74.8
Other 60.7 70.7 79.3
Results Q2, 2011
NRCI Components - Business Outlook
Summary by Market Sector
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© 2011 FMI Corporation
NRCI Fourth Quarter 2010:
Delays and Cancellations
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© 2011 FMI Corporation
25%
19% 20%
16%
7% 7%5%6%
17%
29%27%
17%
4%
0%2%
7%
11%
24%
37%
13%
4%
0%
5%
10%
15%
20%
25%
30%
35%
40%
>10% decrease
in F/T direct employees
5% to 10%
decrease in F/T direct
employees
0 to 5%
decrease in F/T direct
employees
No changes
anticipated at this time
0% to 5%
increase in F/T direct
employees
5% to 10%
increase in F/T direct
employees
>10% increase in
F/T direct employees
What changes do you foresee in the number of F/T direct employees in your organization for 2011? (Excluding natural attrition, retirements etc.)
Q1, 2009 Q1, 2010 Q1, 2011
NRCI First Quarter 2011
15
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© 2011 FMI Corporation
Rehires (%) New Employees (%)
17% 83%
Of planned new hires, what percentage do you expect will be
employees rehired after recession layoffs and what percentage
new employees?
NRCI First Quarter 2011
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© 2011 FMI Corporation
Population Growth (1 of 3)
Change in Population, 2000 to 2030 (absolute numbers)
< 500,000
500,001 - 1,000,000
1,000,001 - 2,000,000
2,000,001 - 4,000,000
4,000,001 - 6,000,000
6,000,001 - 13,000,000
WA, 2.7 mil.
CA, 12.6 mil.
NV, 2.3 mil.
AZ, 5.6 mil.
TX, 12.5 mil.
NC, 4.2 mil.
VA, 2.7 mil.
FL, 12.7 mil.
GA, 3.8 mil.
Source: U.S. Census Bureau 17
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© 2011 FMI Corporation
Population Growth (2 of 3)
• Baby boomers are currently the largest segment of the
U.S. population. There are 78 million baby boomers who
comprise 28% of the U.S. population.
• Between 2010 and 2030, Census Bureau data indicates
that:
– 15 to 24 year-old age group will increase by 5.4 million (12.3%)
– 25 to 44 year-old age group will increase by 12.1 million (14.6%)
– 45 to 64 year-old age group will increase by 3.3 million (4.1%)
– 65+ year-old age group will increase by 31.9 million (79.2%)
Source: U.S. Census Bureau
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© 2011 FMI Corporation
Population Growth (3 of 3)
• Elderly population in every state will grow at a faster rate
than the total population.
• Growth rate in the 65 and older population will be about
3.6 times the growth rate of the nation.
• In 2030, 10 states will have more people 65 and older
than under 18.
State Median Age in 2030 Change from 2000NM 44.8 10.2WY 46.4 10.2MT 46.0 8.5ME 46.9 8.3WV 46.7 7.8DE 43.6 7.6ND 43.2 7.0FL 45.4 6.7VT 43.9 6.2PA 42.1 4.1
Source: U.S. Census Bureau19
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© 2011 FMI Corporation
Population Growth by State (1 of 2)
-30%
-20%
-10%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
110%
120%
NV
AZ
FL
TX
UT ID NC
GA
WA
OR
VA
AK
CA
CO
NH
MD
TN
DE
SC
MN
AR HI
VT
NJ
MT
Source: U.S. Census Bureau
States Ranked by Percent Change in Population
2000 – 2030
20
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© 2011 FMI Corporation
Population Growth by State (2 of 2)
-30%
-20%
-10%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
110%
120%
NM
MO WI
OK
KY IN
ME
MA RI
AL
KS
MS
CT IL MI
LA
NE
SD
WY
PA
NY
OH IA
WV
ND
DC
Source: U.S. Census Bureau
States Ranked by Percent Change in Population
2000 – 2030
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© 2011 FMI Corporation
Megapolitans
• Ten megapolitan areas will have populations of at least 10 million each by 2040.
Source: Metropolitan Institute at Virginia Tech
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© 2011 FMI Corporation
Key Indicators
• Architectural Billings Index (ABI) – 47.6 in April 2011
– Had 5 consecutive months 50 or higher
– Dropped three points in April
– New Project Inquiries down 3.7 to 55
• FMI Nonresidential Construction Index– 58.7 (Q2, 2011)
• Commercial Real Estate
– $530 billion of commercial mortgages will come due for
refinancing in the next three years (Foresight Analytics, LCC).
– About $160 billion maturing in the next year (Foresight Analytics,
LCC).
• 17.8% Construction Unemployment (April 2011)
– 4% lower than April of 2010
– Third straight monthly unemployment gain
– Since April 2006, the industry has lost 2.2 million jobs (29%)23
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© 2011 FMI Corporation
Surety Overview(Based on FMI’s recent Surety Industry Survey – 249 responses)
• Only 25% of survey respondents believe their clients are
well positioned to succeed in the marketplace over the
next 3-5 years
• Why?
– Contractors have failed to bring down overhead in conjunction
with declining revenue and backlog
– Contractors have strayed too far from their areas of competency
– Contractors have taken on unacceptable levels of risk in bidding
new work
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But Wait!
“I am shocked at the number of people who are still worrying about their strategic plan for 2009. We canceled all that stuff – all of it.”
Jamie Dimon, CEO, J.P. Morgan Chase
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© 2011 FMI Corporation
Context
Strategies Should Reflect a Good
Understanding of Context
Strategy
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Performance Problems Will Emerge When
Context Changes but Strategy Does Not
New Context
Old Strategy
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Transitioning to Public Work, Think Again!
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The ―4 Cs‖ of Context
Context
• “Climate”: External factors and forces, e.g., economic
forecasts, surety capacity, deleveraging trends, commodity
prices, politics, demographics
• Customer/Market: Everything about customers, e.g.,
changes in buying behavior, unmet needs
• Competitors: Everything about competitors, e.g., entry/exit,
strategies, management, aggressiveness
• Company: Internal considerations, e.g., value drivers,
strengths/weaknesses, aspirations, resources
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Context Matters – Understand the
Whole Picture…
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Performance Will Improve When the
Old Strategy is Retooled to Fit the New Context
31
New Context
Strategy New Strategy
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Contingency Plan Framework for
Turbulent Times
2011 Mission
Scenario PlansBusiness
Development Plan
Operations Plan
Financial PlanHuman
Resource Plan
• How long and
how deep?
• Determine
trigger points
and actions.
• What is our new
Context?
• Find the right
projects with the
right clients at
the right price.
• Deputize non-
traditional BD
resources.
• Analyze how BD
time is spent
• Execute all
projects
flawlessly!
• Drive operational
best practices
• Insist on
compliance
• Improve
productivity
• Cash is King!
• Challenge
budget
assumptions.
• What gets
measured, gets
done.
• Know your
breakeven point
• Communicate –
Who needs to tell
what to whom
and when?
• Scale the business
based on
dispassionate
view of the facts.
• Get rids of the
imposters!
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Market Realities
1. There are always contractors making (and losing)
money.
2. Companies trend independent of the market.
3. Following the crowd is a sure fire way to lose money.
4. Your firm is perfectly designed to get your current results.
5. Construction spending in 2011 will be the same as in
2002 (2006 for Nonresidential Buildings)
6. Just as many contractors go bankrupt in good times as in
bad
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Key Discussion Topics
• Planning for the Future
• Differentiating Yourself
• Future Hot Markets
• New Normal Buying Behaviors
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© 2011 FMI Corporation
Answer the Questions
• Are you just a number? If so, what are you really doing to
differentiate yourself?
• What do your customers like about you? What don’t they
like about you? Do you really know or do you NOT want
to know?
• What do you really know about your competition? What is
their “value proposition?”
• Are your proposals, presentations, bids, etc. the same
regurgitated/reconstituted summary of your resume’? Do
your proposals ever take into consideration what is
important to your customer?
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© 2011 FMI Corporation
NRCI Second Quarter 2011
What percentage of your
business would you estimate is
from loyal/repeat customers?
(Loyal customers as % of total
annual revenue.)
What percent of your
business is referred to
you by current/past
customers?
Median 70% 50%
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© 2011 FMI Corporation
NRCI Second Quarter 2011
39.7%
19.1%
41.1%
0.0%
5.0%
10.0%
15.0%
20.0%
25.0%
30.0%
35.0%
40.0%
45.0%
No change. Yes, we have more work from
loyal/repeat customers now than before the recession.
Yes, we have more work for
new customers now than before the recession.
% o
f T
ota
l R
esp
on
se
Has the recession economy changed the ratio of repeat or loyal
customers to new customers in your backlog?
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NRCI Second Quarter 2011
3.6%
26.4%
6.4%
55.5%
8.2%
0.0%
10.0%
20.0%
30.0%
40.0%
50.0%
60.0%
Customers' business
failed or went bankrupt.
Customers lost to
competitors with lower bids.
We did not maintain
our relationships very well.
Customers have
canceled building plans for the near
future.
Other
% o
f T
ota
l R
esp
on
se
If you have fewer loyal customers now than before the recession, what do you think are the primary reasons for that loss?
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© 2011 FMI Corporation
NRCI Second Quarter 2011
58.7%
26.1%
11.6%
3.6%
0.0%
10.0%
20.0%
30.0%
40.0%
50.0%
60.0%
70.0%
More with loyal customers. They will
come back.
More with new customers. Loyalty is
harder to maintain in this
market.
Don't know Other
% o
f To
tal R
esp
on
se
When business improves, do you expect to again have more business with loyal customers, or with new customers?
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© 2011 FMI Corporation
Yesterday’s Market Dynamics
Historically
# of Projects (real) in your pipeline
# of Projects won
1 out of 4 – 5
Suspects1
Prospects2
“Live” Prospects3
Bids/Proposals &
Presentations4
Contract Awards5
1 Everybody who has bought or could buy construction services in a given market
2 Potential buyers of your services who meet customer criteria
3 Project chase or customer development
4 Ask for the same
5 Secure the contract
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© 2011 FMI Corporation
Today’s Market Challenge
Historically
# of Projects (real) in your pipeline
# of Projects won
1 out of 9 – 10
Today
Suspects1
Prospects2
“Live” Prospects3
Bids/Proposals &
Presentations4
Contract Awards5
1 Everybody who has bought or could buy construction services in a given market
2 Potential buyers of your services who meet customer criteria
3 Project chase or customer development
4 Ask for the same
5 Secure the contract
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© 2011 FMI Corporation
Expand Pipeline and Maintain
Go/No-Go Filters…
• Aggressively expand your revenue opportunities
• Accelerate direct selling efforts
• Convert Project Managers into Business Developers
• Investigate alternative markets (carefully!)
• Caveat Emptor – Analyze all unfamiliar opportunities
carefully; and then do it again!
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© 2011 FMI Corporation
Customers (Job or No Job) Yield
the Right Focus
• Pursue customers (long view), NOT just projects!
• Customers are comprised of:
– Decision-makers
– Influencers (internal to their business)
– User groups
– Designers, consultants
– Subs with superior client relationships
– “Connected” suppliers
– Owner reps
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© 2011 FMI Corporation
Multiple Touches for
ALL Customer Components
• Creative initiatives and techniques MUST be developed
and executed
– Reasons to meet, or just talk?
– Remember, GIVE to GET!
• Customer “development” activities, AHEAD of a response
to an RFP or a presentation –
– Key client visits
– Project site visits
– Meetings to discuss OWNER/GC-CM areas of concern
– ADVANCE your targeted relationships
– Be CREATIVE to get access
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© 2011 FMI Corporation
Deputize Operational Resources as Business Developers
and Manage the Sales Process Like you Would a Project…
Account Name:
Name of
Decision-
Maker
Or
Influencer
Proactive BD Action1
Intro
Meeting
Home
Office Visit
Project
Site
Visit
Key
Client
Visit
Meeting(s)
w/ Key
Ops
Resources
Regional
President
Meeting
Owner/
CEO
Meeting
Dev. Mtgs:
Specific to
Topics of
Interest
Architect
Meetings
Client
Entertain-
ment
Events
RFP
Develop-
ment
Meetings
Proposal
Submittal
Formal
Present-
ation
¹For each activity, document objectives, dates accomplished and results. ALWAYS explore for reasons to conduct a NEXT STEP/Proactive BD Action.
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© 2011 FMI Corporation
Re-evaluate Your Estimating Philosophy and
Strategy
• Does your estimating strategy (and resulting processes)
reflect the migration toward hard bid?
• How many times, in the last year, have you said “Those
guys are bidding below their costs.”
• Simply cutting margin is not a bidding strategy.
• If you can’t articulate your competitive edge on this project
(i.e., Win Strategy); DON’T BID IT!
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Estimating: It’s a Hard, Hard, Hard (Bid) World
• Significant increase in hard bid work (even by clients who
“prefer” negotiated-type contracts)…construction is “…on
sale, so we’ll just allocate some of the 25-30% savings for
legal services we know we’re going to need…”
• Government “Best Value” procurement processes too
convoluted now…so even they are turning to LOW
DOLLAR
• Cutting margin…NOT a bid strategy
• Evaluate your estimating to:
– Increase efficiencies
– Maximize productivity for better throughput
– Develop aggressive creativity, applied to extensive technical
knowledge
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What You Should Expect from Your Estimating
Department
• Cost certainty
– Knowing the costs through take-offs and historical data
• Scope clarity
– Fully understanding the job’s complexities and margin gain
opportunities
• Subcontractor quality
– Evaluating the partners who can help you be successful
• Overhead efficiency
– An estimating department that is appropriately sized, staffed and
resourced
• Multiple “edges” (1, or even 2, no longer functional) on bid
day
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Potential ―Edges‖
• What alternative crew compositions could we use?
• What different equipment can we use?
• Can we find replacement materials at a lower price or
easier installation?
• Can we supervise or manage the project with different
resources?
• Is there something we can self-perform or subcontract
that would give us a competitive advantage?
• Do we have subcontractors or suppliers that we can
partner with to get preferred pricing?
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© 2011 FMI Corporation
Know Your Cost Drivers…
• Field labor productivity – average of 32% of time wasted
(recoverable lost time)
• Materials usage – 37% of all construction material wasted
• Six most expensive words in construction – “Put that over
there for now”
– Average piece of material moved four times after initial delivery
• Equipment utilization – less than 80%? Own/lease
decision making
• Closeout – what does one month of general conditions
cost? One week?
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© 2011 FMI Corporation
How Field Employees Spend Their Time in the
Construction Industry
51
Recoverable Lost Time (32%)
Waiting for information, materials,
equipment, tools, manpower, or other trades.
Rework on items already installed.
42%32%
26%
Primary Time (42%)
Installing units of work for
the first time.
Secondary Time (26%)
Planning, scheduling, material
handling, lay-out, set-up,
mobilization, etc.
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Building Blocks of
Productivity
52
Productivity
Fabrication Process
Mate
rial
Manag
em
ent M
easure
ment
Feedback Process
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© 2011 FMI Corporation
Key Operational Questions
• Is there one project management set of best practices
within your firm or a series of “lone ranger” tactics?
• Is there one set of field-management best practices or
similar lone ranger practices?
• How do you manage consistency?
• Does inefficiency in your firm have a price?
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The Importance of Productivity Improvements(1 of 2)
54
Standard Case2.5% Productivity
Improvement
ROE Target 30% 30%
Owner’s Equity $20,000,000 $20,000,000
Net Profit required $6,000,000 $6,000,000
Fixed Overhead $4,500,000 $4,500,000
Gross Profit required $10,500,000 $10,500,000
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The Importance of Productivity Improvements(2 of 2)
55
Standard Case2.5% Productivity
Improvement
Variable Costs (incl.
variable overhead)94% 91.7%
Contribution Margin 6% 8.3%
Breakeven Sales
Required$75,000,000 $54,217,000
Sales Required to meet
ROE goal$175,000,000 $126,500,000
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Understand Incremental Economics
MATERIALS & EQUIPMENT
DIRECT LABOR
SUBCONTRACTS
OTHER CONTRACT COSTS
OVERHEAD (8%)
NET PROFIT (2%)
CONTRACT COSTS
(90%)
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© 2011 FMI Corporation
Key Discussion Topics
• Planning for the Future
• Differentiating Yourself
• Future Hot Markets
• New Normal Buying Behaviors
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© 2011 FMI Corporation
What Drives Construction?
• Demographics
• Politics/societal demands: Environment
• Consumer demand
• Economic growth: Domestic and global
• Technology advances
• Infrastructure needs
• Energy demands
• Security concerns/safety
• Affluence
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Target Markets 1 of 4
• Healthcare
– Hospital/MOB
– Pharmaceutical/biotech
– Assisted living
• Infrastructure
– Transportation
– Water
– Technology
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Target Markets 2 of 4
• Federal agencies
– DOD
– GSA
– DOE
• PPP
– Scale
– D/B/F/O
• Data centers
– Technology driven
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Target Markets 3 of 4
• Energy
– Renewables
– T&D
– Power generation
– Energy efficiency
• International
– Europe
– Japan/China/India/Korea
– Concessions
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Target Markets 4 of 4
• Geographic targets
– Texas
– West Coast
– Greater New York
– Washington D.C.
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Despite The Gloom; Long-Term Opportunities
are Available
Market
• Power
• Energy
• Water
• Environmental
• Telecommunications
• Health care
• Transportation
• DOD/Public Safety
• Education
Driver
• Demographics/environmental/
infrastructure
• Politics/environment/economic
growth
• Demographics/infrastructure
• Politics/environment
• Technology/consumer demand
• Demographics/consumer
demand
• Infrastructure/demographics
• Security/politics
• Demographics/infrastructure
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5 Critical Elements for a Go-To- Market Strategic
Impact
• Clarity: Inside Out
– Can you craft and articulate the strategy internally and externally?
• Speed of Execution
– How fast can you build critical momentum and gain early results?
• Delivered Value
– What is the value gained and results achieved by successful
implementation of the strategy?
• Cultural Integration
– Does this strategy complement existing core competencies and
company culture?
• Uniqueness
– Do customers value the new ideas? Do you bring something
different?
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© 2011 FMI Corporation
Key Discussion Topics
• Planning for the Future
• Differentiating Yourself
• Future Hot Markets
• New Normal Buying Behaviors
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© 2011 FMI Corporation
If This is the New Normal; are you Prepared?
$0
$200
$400
$600
$800
$1,000
$1,200
1964
1967
1970
1973
1976
1979
1982
1985
1988
1991
1994
1997
2000
2003
2006
2009
2012
2015
2018
Billio
ns
(2
00
0)
Cycle 1 Cycle 2 Cycle 3 Cycle 4?
???
Note: This is not a forecast and is for illustrative purposes only.
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© 2011 FMI Corporation
Strategic Thinking for 2011
Follow the funding. Anticipate the
funding. Help facilitate the funding.
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© 2011 FMI Corporation
The World has Changed – Long-Term!
• BRIC
• Global warming (climate change)
• Radical Islamists
• Energy costs/availability
• Capital availability
• Immigration/migration
• Aging and growing population
• Global economy
• Technology – internet
• Competition for resources
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© 2011 FMI Corporation
Strategic Thinking for 2011
Your markets’ glass is 80% full, or more,
but understanding the ―new normal‖ is of
critical importance.
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Performance Problems Emerge When Context
Changes but Strategy Does Not
70
New Context
Old Strategy
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The ―New Normal‖
71
Competition
Government Regulation
Use of Leverage
Surety Market Turbulence
Litigiousness
New Context
Old Strategy
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© 2011 FMI Corporation
Market Downturn in Perspective 1 of 2
• Total U.S. construction put in place for 2008 was $1.07
trillion.
• Total U.S. construction put in place for 2009 was $903
billion
• Total U.S. construction put in place for 2010 was $840
billion
• In numbers, that’s $840,000,000,000 in construction value
• Projected put in place for 2011 is $865 billion
– The value of construction put in place in 2002 was approximately
$848 billion
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© 2011 FMI Corporation
Market Downturn in Perspective 2 of 2
• Perspective – There are always contractors making
money.
• Perspective – Were you successful in 2002?
• Construction has rarely been easy; contractors must
become contractors again.
• In other words, there will be opportunities in 2011 and
beyond for good contractors that are prepared for what’s
in store…
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Strategic Thinking for 2010-2011
Develop contingency plans in turbulent times.
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© 2011 FMI Corporation
Contingency Plan Framework
2010/2011
Mission
Scenario
Plans
Business
Development
Plan
Operations
PlanFinancial Plan
HR Plan (i.e.,
People)
• How long and
how deep?
• Determine
trigger points
and actions.
• Find the right
projects with
the right clients
at the right
price.
• Deputize non-
traditional BD
resources.
• Execute all
projects
flawlessly!
• Drive
operational best
practices.
• Cash is King!
• Challenge
budget
assumptions.
• What gets
measured, gets
done.
• Communicate –
Who needs to tell
what to whom
and when?
• Scale the
business based
on dispassionate
view of the facts.
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Strategic Thinking for 2011
A focus on core operational efficiency is
paramount.
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Project Management Rules
for Tough Times
• Rule #1 – We work for cash!
• Rule #2 – Companies hoard cash in tight times. Do not
give clients a reason to hold your money due to poor
billing and collection procedures.
• Rule #3 – Never forget Rule #1!
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© 2011 FMI Corporation
Project Management Best Practices
• Verify project funding for all projects.
• Have a detailed budget and cash-flow projections.
• Manage cash flow regularly.
• Aggressively pursue and collect on change orders
• Intensify collection efforts.
• Monitor subcontractors closely.
• Develop margin aggressive project managers
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© 2011 FMI Corporation
Strategic Thinking for 2011
Honest Evaluation of your Company
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Evaluation
• Ask yourself the following questions:
– Are we truly valued by our customers?
– Is a future market a long-term solution?
– Are we developing our people?
– Are we in a strong cash position?
– Do we look at the long-term of our business?
– Do we have depth at all levels of the business?
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© 2011 FMI Corporation
Keys to Success
• Strategy
– Being in the right markets (matching competencies, markets,
capital)
• Execution
– Do the right things right, continue to hone core competencies
• Leadership
– Have visionary leaders/right culture/adaptable/love a challenge
• Pricing/Risk Management
– Right fee for the right owner
• Capital
– Live to fight another day
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© 2011 FMI Corporation
How to Prepare for this Future
The successful future AEC company will
• … be a great relationship builder across interdisciplinary teams and
will have a deep understanding of process design.
• … be innovative, technology-savvy and quick to react to change.
• … have the ability to drive effective processes and place a high
emphasis on project control and financial metrics.
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© 2011 FMI Corporation
How to Prepare for this Future
The successful future AEC company will
• … be a leader in sustainable business practices and will know how to
attract bright individuals from outside the industry.
• … have knowledge of alternative funding sources and will be well
connected with the financial and political community.
• … have strong connections with local suppliers to ensure materials at
“best price.”
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A Few Final Thoughts
• Act sooner, rather than later
• Get better at the fundamentals – you’re going need them
• Understand your new normal
• Tough times don’t last, tough people do!
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Self Reflection
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• How will you manage the business if you have a
significant amount of low margin work on your books and
then start picking up new work with higher margins?
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© 2011 FMI Corporation
Thank You
Jason M. Baumgarten
Western Consulting Group Manager
FMI Corporation
210 University Boulevard
Suite 800
Denver, CO 80206
Direct: 303-398-7226
Email: [email protected]
www.fminet.com
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© 2011 FMI Corporation87
Founded in 1953 by Dr. Emol A. Fails, FMI provides management
consulting and investment banking for the worldwide construction
industry.
FMI delivers innovative, customized solutions to contractors;
construction materials producers; manufacturers and suppliers of
building materials and construction equipment; facility owners,
managers and developers; engineers and architects; surety
companies; and industry trade associations.
FMI’s experienced professionals assist businesses with strategic
planning, leader and organizational development, business
development, research, mergers and acquisitions, peer groups,
private equity placement, project execution and training.
ABOUT FMI
© 2011 FMI Corporation