Alameda County Coordinated Entry System Committee Meeting 3 April 21, 2016

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Agenda �  Welcome

�  Meeting Objectives

�  Progress toward Coordinated Entry

�  Presentation from the Tools Subcommittee 3/31

�  Presentation from Berkeley and Oakland CE and HomeStretch

�  Referrals to Shelter

�  Wrap-up

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Meeting Objectives

1.  Review decisions to date and next steps 2.  Affirm screening/triage tool and prioritization tool

decisions Look at prioritization factors 3.  Learn about what is already in place in Alameda

County 4.  Determine use of and prioritization or shelter

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Progress toward CES in Alameda County

� Summary of Design Recommendations made to date � Remaining decisions � Today’s Meeting � Next meeting May 5 � EveryOne Home Community Meeting � Final Meeting of this Phase June 2 � Leadership Committee June � Implementation planning July – October, incl.

standards, protocols, and perf. measures � Staged launch county-wide

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Permanent Supportive Housing RRH/Market Rental

Triage

Literally Homeless

Non-Homeless

Emergency Shelter

Housing Centered Case Management

Transitional Housing

Housing Prioritization &

Matching

Subsidized Rental Friends/Family

Diversion and prevention

Coordinated Entry System

Outreach – Access - Referral

Connected Services: Health, benefits, Behavioral Health, Substance Abuse,

legal, Childcare, Education, Employment Services

HRC/HUB Diversion

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Network  Of  Housing  Resource  Centers  And  Connec6ons    

Central  Number,    Pre-­‐assessment/Screening,  Coordina6on  Among  and  

Between  HRCs,  Hand  off,  Data,  Oversight,  and  Learning  

Legend  Solid  Line  to  diamond  shape  =  referral/connec6on  to  homeless  services  (i.e.,  ES,  TH,  RRH)    Dashed  Line  to  oval  shape  =  Referral/connec6on  to  non-­‐homeless  services  Van  and  purple  lines  =  mobile  outreach  services  that  will  also  provide  access  to  screening  and  service  referrals  

Recommendations to Date

� Characteristics of Access Points/Hubs

� Criteria for Prioritization and continuous prioritization (highest needs)

� Relationship to DV system

� Regional matches to shelter/crisis housing

� County-wide match to TH/PSH

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Remaining Areas for Recommendations

� Additional prioritization (today) �  Access to Shelter (today) �  Tool Selection (subcommittee, June mtg) � Relationship of TAY programs to system (May meeting and special meeting)

� Referral guidelines (May meeting) � Prevention/Diversion approach (June mtg) � Training needs and coordination (June mtg) 8

TOOLS SUBCOMMITTEE RECOMMENDATIONS

Alameda County CES

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Summary of Tools Subcommittee Meeting Content

Objective– �  Recommend creation or selection of an initial screening tool �  Recommendation creation or selection of a prioritization tool

consistent with factors identified by CE Committee

Households without children �  Current housing situation �  Chronic homelessness (HUD definition) �  Health, disabilities, extreme medical needs, self care needs �  Specific housing barriers   Households with children �  Safety �  Current housing situation �  Child’s needs �  Chronic homelessness �  Extreme medical needs

Selection of Screening and Prioritization Tools

� Decision: Screening ◦ Immediate safety (911 and DV referral) ◦ Geography ◦ Household type and living situation

� Decision: Prioritization ◦ Custom tool ◦ No VI-SPDAT ◦ Build from re-worded HMIS questions and supplemental fields for selected prioritization factors

Tools Sub-Committee work, continued

� Q and A

� Adopt recommendations by Tools Subcommittee

� Two additional items for consideration:

◦ “About to lose RRH housing” (not doing well in RRH) as additional prioritization criteria for HomeStretch? ◦  Is “no unsheltered children” a value of the system?

Should unsheltered families with children be prioritized above households without children?

�  One more meeting of Tools Subcommittee

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PRESENTATION FROM BERKELEY HUB

Alameda County CES

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Berkeley CES

Permanent Supportive Housing

Community & Mainstream

Services

Market Rental

Screening Literally Homeless

Non-Homeles

s

Support Services

Emergency Shelter

Housing Support /

High /Medium /Low Rapid Re-Housing

Transitional Housing

Housing Prioritization & Matching

Subsidized Rental Friends/Family

Problem Solving

Street Outreach and Self Referral

Who is the Berkeley CES Primarily Serving?

1. Literally homeless Households in Berkeley a.  Singles (598 - 93%) b.  Families (45 – 7%)

2. Chronically Homeless people in Berkeley: a. 203 people (24%)

What A Participant Can Expect:

Screening/Housing Status

Problem Solving

HMIS Intake/ Prioritization Tool

Document Collection/ Assessment

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HMIS Intake/Prioritization Tool

� Age � Household Type � Length of Homelessness � No Income/General Assistance � Disabling Condition

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Hub Preliminary Data (Jan 5 – March 31, 2016)

1,704

Contacts

533 HMIS

Intakes

170 Shelter

60 Case Mgmt

Capacity

306 Chronically Homeless

Hub Preliminary Data (Jan 5 – March 31, 2016)

19%

65%

16%

Prioritization Score Distribution N=533

Low Score (1-5) N=101

Medium Score (6-11) N=345

High Score (12-17) N=87

Matching to Services Prioritization

Score Hub Resources

Any Score If yes to questions and interested, referral to AOD, DV and SSVF services. 7 p.m. shelter reservation, if bed available.

Low Score 1-5 Housing and Employment Workshops

Med Score 6-11 Housing and Employment Workshops County Shelter Bed

All shelter participants w/sustainable income: One & Done RRH

High Score 12-17

Housing and Employment Workshops Berkeley Shelter Bed

Housing Navigation and Housing Specialist Services Referral to S+C/Homestretch

Rapid Rehousing Assistance, SSI Advocacy, Rep Payee

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Lessons Learned �  Real Time Data Entry and Collection �  Street Outreach �  Staff Flexibility �  Communication with Partners (key contacts identified, weekly meetings)

�  Bring in mainstream providers �  Be Brave

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Lessons Learned �  Drill deep into mission. Know it and implement it.

�  Political Support

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PRESENTATION FROM OAKLAND FAMILY FRONT DOOR

Alameda County CES

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The Oakland Family Front Door

Partners

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also: Oakland Housing Authority for HUD-funded rental assistance (RRH)

Oakland Family Front Door - Call Volume

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0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Referred to DV Crisis Line*

Not Literally Homeless

literally Homeless

Ineligible

Month   Total  Calls   Ineligible  literally  Homeless  

Not  Literally  Homeless  

Referred  to  DV  Crisis  Line*  

Unknown/    unsure  

November   31   8   10   13       0  December   67   17   24   16       10  January   63   16   21   18   1   7  February   11   4   1   3   3   0  March   65   13   18   32   2   0  Total  YTD   237   58   74   82   6   17  TYD  %   100%   24%   31%   35%   3%   7%  

Oakland Family Front Door: 11/17/15 through 3/31/16; March data still in cleaning process.

Note: some families reporting literally homeless at screening call are not literally homeless upon further interaction.

Similar to model of countywide CE at the time

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Primary Learning So Far

Way too much to say in less than 5 minutes!

� Benefits

� Challenges

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PRESENTATION FROM HOMESTRETCH

Alameda County CES

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Questions and answers

� Q and A

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USE OF SHELTER Alameda County CES

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Shelter: Same or Different Prioritization?

Options for use of shelter �  For prioritized/highest priority households �  For different prioritization ◦ All unsheltered ◦  Literally homeless without other options

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Next Steps and Timing

� CES Committee and Sub-Committees ◦ Next full meeting 5/5 at 1:30 – 4:30 PM, Marina

Community Center, Titan Auditorium, San Leandro ◦ Tools Subcommittee

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