alcor dual control mixer shower · 3 4 1 8 7 5 6 dual control thermostatic mixer 2 main components...

INSTALLERS PLEASE NOTE THESE INSTRUCTIONS ARE TO BE LEFT WITH THE USER

2180442A March 2005

Installation andoperating

instructions

Alcordual controlmixer shower

CONTENTS Page

Introduction 1

Safety warnings 1

Main components 2

Site requirements 3

Typical suitable installations 4 − 5

Instantaneous water heater appliance capabilities 6

Preparing the mixer valve 7

Siting of the shower 7

Installation 8 − 9

Connecting the supply pipes 9

Fitting the bulkhead pipework 10

Making good 10

Fitting the bulkhead 11

Fitting the faceplate and controls 12

Commissioning 12

Operating the shower 13

Cleaning the filters 13

Cleaning 13

Spare parts 14

Fault finding 15 − 16

Guarantee, service policy, etc. rear cover

Dual control thermostatic mixer

To check the product suitability for commercial and multiple installations, please contactTriton’s specification advisory service before installation.

Telephone: 0870 067 3767Facsimile: 0870 067 3334

E mail: [email protected]


1

INTRODUCTIONThis book contains all the necessary fitting andoperating instructions for your Triton Alcor dualcontrol thermostatic mixer shower. Please readthem carefully. Read through the whole of thisbook before beginning your installation.

The shower installation MUST be carried out bya suitably competent person and in sequence ofthis instruction book.

Care taken during the installation will provide along and trouble free life from your shower.

For best performance within the specifiedrunning pressure range a minimum flow ofeight litres per minute should be available toboth inlets.

The mixer shower MUST NOT be subjected towater temperatures above 80°C.

This mixer shower is designed for use withtraditional low pressure ‘gravity’ water systems,using a cold water cistern and hot watercylinder as well as for the higher pressuresystems found in the UK up to a maximum of5 bar running pressure.

IMPORTANT: When installing this mixer withcombination and multipoint hot waterappliances, flow restricters MUST be installedin the inlet pipework.

This mixer shower is suitable for fullymodulating type combination boilers and multi-point hot water heaters. It is also suitable forthermal storage, unvented systems andpumped gravity systems.

IMPORTANT: Before installing with a gasinstantaneous water heater, make sure it iscapable of delivering hot water at aminimum switch-on flow rate of 3 litres perminute. At flow rates between 3 and 8 litresper minute, the appliance must be capable ofraising the water temperature to a minimumof 52°C. Water temperature at the inlet tothe mixer must remain relatively constantwhen flow rate adjustments are made (referto the water heater operating manual to confirmcompatibility with this mixer shower).

This mixer shower is supplied with an integralsingle check valve and integral large area filterin each inlet. Inlet connections are by ½” BSPto 22mm or 15mm compression (not supplied).

SAFETY WARNINGSa Layout and sizing of pipework MUST be

such that when other services are used,pressures at the shower control inlets donot fall below the recommended minimum.

b DO NOT choose a position where theshower could become frozen.

c DO NOT connect this mixer shower to anyform of tap or fitting not recommended bythe manufacturer.

d The sprayhead MUST be regularly cleanedto remove scale and debris.

e Conveniently situated service valves in eachinlet supply MUST be fitted as anindependent method of isolating theshower should maintenance or servicing benecessary.

f If it is intended to operate the shower inareas of hard water (above 200 ppmtemporary hardness), a scale inhibitor mayhave to be fitted. For advice on the Tritonscale inhibitor, please contact CustomerService.

g DO NOT operate the shower outside theguidelines as laid out in ‘site requirements’.

Replacement parts can be ordered from TritonCustomer Service. See ‘spare parts’ for details and partnumbers.

Due to continuous improvement and updating,specification may be altered without prior notice.

2

3

4

1

8

7

5

6


2

MAIN COMPONENTS

Ref Description

1 Mixer valve

2 Face plate

3 On/Off flow control knob

4 Trim ring

5 Trim ring seal

6 Temperature control knob

7 Trim ring

8 Trim ring seal

Fig.1


3

SITE REQUIREMENTSThe installation must be in accordance withWater Regulations and Byelaws.

Running water pressure:

Gravity fed – 0.1 bar min.1.0 bar max.

Mains fed – 1.0 bar min.5.0 bar max.

Maximum static water pressure:

Gravity and mains – 10 bar

DO NOT connect the mixer shower to a gravityhot supply and a mains cold supply (or viceversa).

For the best performance within the specifiedrunning pressure range a minimum flow ofeight litres per minute should be available toboth inlets.

While the mixer shower is operational (openoutlet), inlet pressures must not be capable ofexceeding 7 bar. For effective operation of theinternal seals, the maximum static pressuremust not be exceeded.

Note: On sites where the running pressure isabove 5 bar, the use of a suitably sized pressurereducing valve fitted in the cold mains supplypipework can provide nominally equal pressuresat the shower mixer.

The pipework should be installed such that theflow is not significantly affected by other tapsand appliances being operated elsewhere onthe premises.

Note: Where thermal store systems andinstantaneous gas water heaters are used, ifexcessive draw offs take place the boiler maynot be able to maintain an adequate outputtemperature. This could result in the showertemperature becoming noticeably cooler.

Water temperature requirements

Maximum hot water temperature = 80°C

Recommended maximum = 65°C

Minimum hot water temperature = 52°C

Maximum cold water temperature = 20°C

BS 6700 recommends that the temperature ofstored water should never exceed 65°C.

A stored water temperature of 60°C isconsidered sufficient to meet all normalrequirements and will minimise the effects ofscale in hard water areas.

Temperature adjustment rangeThe mixed water temperature can be adjustedfrom cold through to a top limit which must bepre-set during installation with full anti-scaldprotection throughout the range (35°C to40°C) providing the hot water temperature atthe inlet remains 10°C above the outlettemperature.

Should there be a loss of flow to eitherincoming supply then water from the showerwill stop or be reduced to a trickle until bothsupplies are restored.


4

Servicevalves

Balanced cold mains supply

Cold mains supply

Mixer

Expansionvessel

Pressurereducing valve

Stop tap

Unventedhot water

storage unit

Safety devicesnot shown

Fig.3 (diagrammatic view – not to scale)

CH flow

Coldmainssupply

Hot water

CH return

Servicevalves

Mixer valve

Stoptap

Expansionvessel

Pressurereducing valve

Combinationboiler

Fig.2 (diagrammatic view – not to scale)TYPICAL SUITABLE INSTALLATIONS

a) Instantaneous gas-heated systems,e.g. combination boilers (fig.2)The shower control MUST be installed with amultipoint gas water heater or combinationboiler of a fully modulating design (i.e. tomaintain relatively stable hot watertemperatures).

A drop tight pressure reducing valve MUST befitted if the supply pressures exceed 5 barrunning.

An expansion vessel (shown in fig.2) MUST befitted, and regularly maintained, to ensure theshower mixer is not damaged by excesspressures. This may already be installed withinthe boiler (check with manufacturer) and is inaddition to the normally larger central heatingexpansion vessel.

The layout and sizing of pipework MUST besuch that nominally equal inlet supply pressuresare achieved and the effects of other draw-offsare minimised. The hot supply temperatureMUST remain a minimum of 10°C hotter thanthe required blend temperature for optimumperformance.

b) Unvented mains pressure systems (fig.3)The shower control can be installed with anunvented, stored hot water cylinder.

For systems with no cold water take off afterthe appliance reducing valve, it will benecessary to fit an additional drop tightpressure reducing valve when the mainspressure is over 5 bar. The drop tight pressurereducing valve must be set at the same value asthe unvented package pressure reducing valve.

Note: An additional expansion vessel (fig.3)may be required if a second pressure reducingvalve is installed. This does not apply topackages with a cold take off after the pressurereducing valve to the cylinder.

The layout and sizing of pipework MUST besuch that nominally equal inlet supply pressuresare achieved and the effects of other draw-offsare minimised.


5

Blendervalve

Flow

Cold mains supply

Hotwater

Stop tap

Expansionvessel

Pressurereducing valve Return

Servicevalves

Mixer

Boiler


Servicevalves

Other draw-offs

Gatevalve Vent pipe

tee

Cold supply

Hotsupply

Alternativeconnection

Mixer

Stoptap

Coldwatermainssupply

Hotwater

cylinder

Drainvalve

Cold watercistern

1 metreminimum


c) Mains pressurised thermal storesystems (fig.4)Packages of this type, fitted with a temperingvalve (blender valve) can be used. A drop tightpressure reducing valve MUST be fitted if thesupply pressures exceed 5 bar running.

An expansion vessel (shown in fig.4) MUST befitted, and regularly maintained, to ensure theunit is not damaged by excess pressures. Thismay already be installed externally or internallywithin the thermal store (check with thermalstore manufacturer).

d) Gravity fed systems (fig.5)The shower control MUST be fed from a coldwater cistern and hot water cylinder providingnominally equal pressures. There must be aminimum of one metre head of water. Theminimum head distance is measured from thebase of the cold water cistern to top of thesprayhead.

e) Pump assisted gravity systems (fig.6)The pump must be fed from a cold watercistern and hot water cylinder providingnominally equal pressures. The pump must becapable of maintaining a minimum runningpressure of one bar.

150 mmmin

Hot watercylinder

Mixer valve

Servicevalve

Cold supply

Hot supply

Alternativesupply

Coldwatermainssupply

Ring main

Drainvalve

Isolating switchor pull cord

switch (bothfused at 3A)

Gatevalve

Servicevalve

Otherdraw-offs

Stopvalve

Cold watercistern

Pump


6

INSTANTANEOUS WATER HEATERSAPPLIANCE CAPABILITIESFor best performance from the shower whenconnected to an instantaneous water heater,the appliance must be capable of raising thetemperature of the incoming water to aminimum of 52°C (125°F) and delivering a flowrate of not less than eight litres per minute.

Should simultaneous demands on the waterheater affect the water temperature then it isadvisable to fit flow limiters into the mixer valveinlet pipework.

Note: These flow limiters are NOT supplied.

If flow limiters are fitted and when the system isin use, the On/Off flow control should beturned fully anti-clockwise to the full flowsetting.



PREPARING THE MIXER VALVE

Check the contents to make sure all parts arepresent.

Before installing, make sure all the openings onthe valve are carefully covered to stop ingress ofany debris etc.

The shower valve is suitable for installation in achased out cavity in a solid wall, a stud partitionwall, dry lined wall or fixing to a shower cubicleor panel.

The hot and cold water pipes should not bepermanently attached to the wall within onemetre of the valve prior to installation to allowfor final adjustment of the valve position.

SITING OF THE SHOWER

Refer to fig.7 for correct siting of the shower.

Position the shower and sprayhead on the wallso that all controls can be comfortably reachedwhilst using the shower.

The unit must be positioned vertically with theoutlet port at the top (marked with an ‘arrow’on the brass body).

IMPORTANT: The hot entry port is stamped‘H’ on the mixer body.

Sprayhead can bemounted either side

of the shower

Height ofsprayheadand showerto suit user’srequirement.


7

WARNING!

The shower must not bepositioned where it will be subject

to freezing conditions.

Note: Suitable service valves (complying withWater Regulations and Byelaws) MUST befitted on the hot and cold water supplies tothe shower as an independent means ofisolating the water supplies should anymaintenance or servicing be necessary.


8

INSTALLATION

a) General conditionsNote: The outlet of the shower MUST NOT beconnected to anything other than thesprayhead supplied.

DO NOT use jointing compounds on any pipefittings for the installation.

Suitable ½” BSP to 22mm or 15mmcompression fittings (not supplied) MUST beused for connecting to the water supplies.

DO NOT solder fittings near the mixer unit asheat can transfer along pipework and damagethe seals and thermostatic components.

When connecting the pipework, avoid usingtight 90° elbows. Swept or formed bends willprovide the best performance.

The hot water inlet is stamped ‘H’ and the coldwater inlet is identified by a ‘C’.

½” BSP straight or elbow male thread couplersmust be fitted to the inlet ports for either rising,rear or falling hot and cold water supplies.

A ½” BSP straight coupler needs to be fitted tothe valve outlet.

Note: These couplers are NOT supplied.

Screw the couplers into the inlets and the outletof the valve. THE COUPLERS MUST BETIGHTENED AGAINST THE VALVE BODY. Thefittings will require PTFE tape or other means ofsealing.

Before starting the installation, make sure theavailable depth of the recess or cavity isbetween 65 − 80mm as measured from thefinished surface.

The allowance for varying thickness of tiles upto 10mm is accommodated to a limited degreeby the tolerance between the control knob andtrim ring.

b) Installation in a solid wallDecide on the shower position and determinewhether the hot and cold water supplies willenter the shower from the top (falling) orbottom (rising) or rear.

The building depth should be at least 65mmdeep from the finished wall surface.

As a guide for the size of hole, it should belarge enough to accept the valve complete withthe inlet and outlet fittings and also allowaccess for connection to the pipework (fig.8).

Remove the plaster and brickwork to therequired depth and chase out any additionalareas of the wall to facilitate pipework to andfrom the valve. Note that the valve bodyrequires a deeper recess (about 5mm greater)than the inlet and outlet fittings.

Offer the valve body up to the wall and markthe two fixing holes. Remove the valve and drilland plug the wall. Route the pipework to valvebody position.

Flush out the pipework in accordancewith Water Regulations and Byelaws.

Offer the valve up to the pipework and securewith screws through the two fixing brackets onthe valve body.

Go to the ‘connecting supply pipes’ section.

c) Installation in a hollow wallDecide on the shower position and determinewhether the hot and cold water supplies willenter the shower from the top (falling) orbottom (rising) or rear.

When installing into a stud partition or otherhollow wall structures, the installer will need toconsider building rear supports or otheroptions. Such options are beyond the scope ofthis guide.

The hollow cavity should be at least 65mmdeep from the surface of the wall.

Mark the route of the incoming and outgoingpipework.

Take out the plasterboard. Offer the valve bodyup to the fabrication and mark the two fixingholes. Remove the valve and drill the holes.Route the pipework to the valve position.



Go to the ‘connecting supply pipes’ section.

250mm approx.

Channel for incomingpipework (rising shown)

Channel for outletpipe to fixed head or

bulkhead fitting

Recess at least60mm deep

Recess for valvebody at least65mm deep


9

d) Installation in a panel or cubicleWhen installing into a panel or cubicle structurethe installer will need to consider buildingsupports or other options. Such options arebeyond the scope of this guide.

There should be at least 65mm space from thesurface of the panel to the rear of the valvebody.

IMPORTANT: Access to the rear of the valvemust be available.

Decide on the shower position and determinewhether the hot and cold water supplies willenter the shower from the top (falling) orbottom (rising) or rear. Mark the route of theincoming and outgoing pipework.

The control knobs require two holes to be cutout of the panel or cubicle. Use the face plateas a template to mark the hole positions thenextend further to allow access for the filters.

Route the pipework to valve position.



CONNECTING SUPPLY PIPESConnect the hot water supply to the inletmarked HOT and connect the cold water supplyto the inlet marked COLD.

Tighten all compression fittings.

Fig.8


10

FITTING THE BULKHEAD PIPEWORKComplete the outlet pipework ending in a½” BSP x 15mm female thread elbow orstraight coupler (fig.9).

Note: This fitting is not supplied as variations ininstallations requires the selection of the mostsuitable fitting.

Screw the supplied male-thread connector intothe female fitting (fig.10) using PTFE tape togive a watertight joint.

Note: The male-thread connector supplied hasa shoulder. If fitting into a flush wall, make anextra 8mm allowance for this shoulder at thefinished surface. The connector can be cut tosize if required.

The threaded connector should protrude fromthe wall surface between 8mm and 13mm.

Fit a hose to the bulkhead threaded connectorand direct it to waste.

Make sure the On/Off flow control spindle is inthe OFF position by temporarily fitting theOn/Off flow control and turning clockwise untilresistance is felt. Open the supplies and test forleaks in all pipework upstream of the valve.

Turn ON the On/Off flow control and test forleaks to the bulkhead outlet. Remedy any leaksif necessary. Turn off the water supplies.

MAKING GOODMake good the wall, tiling, etc around thebulkhead outlet. Leave enough room aroundthe unit to allow access to the valve and filters.This will allow the valve unit to be servicedwithout the need to break any tiles.

Make sure the grout lines are flush with the tilesin order to provide a smooth sealing surface forthe face plate.

Appropriatefitting

8mm - 13mm

Finished surface

Fig.10

Fig.9


11

FITTING THE BULKHEADThe bulkhead and its cover are suppliedassembled. Separate the two halves by carefullyprising apart at the smaller of the two elbowapertures.

Secure the elbow to the bulkhead body withthe three screws supplied (fig.11).

Screw the bulkhead assembly onto the threadedconnector temporarily to mark the position ofthe two fixing holes (fig.12) for securing thebulkhead to the wall.

Note: If screw thread protrudes too far out ofthe wall, it can be be cut to the correct lengthusing a hacksaw.

Unscrew and remove the bulkhead assembly.Check the location of the pipe in the wallbefore drilling. Drill and plug the holes usingthe wall plugs supplied. (The wallplugs providedare suitable for most brick walls – use anappropriate masonry drill, but if the wall isplasterboard or a soft building block, you must usesuitable wallplugs and a suitable drill bit).

If fitting to a hollow wall structure, it may bepreferable to secure the bulkhead by applying abead of silicon seal to the back of the bulkhead.

Apply PTFE tape to the threaded connector.

Screw the bulkhead assembly onto the threadedconnector until tight to the wall and the twofixing holes are aligned. Secure to the wall withthe two screws supplied (fig.13).

Finish by clipping the cover onto the bulkhead,making sure the protruding legs locate in thebulkhead body.

Fig.11

Fig.12

Fig.13


12

FITTING THE FACE PLATE AND CONTROLSInsert the rubber trim seals into the openings ofthe face plate (fig.14).

Fit the face plate over the valve controls andslide tight up to the wall. Make sure the rubberseals stay in place as they slide over the trim. Asmear of liquid soap on the seal will ease thisprocedure.

Seal around the face plate to prevent waterentering the wall.

Fitting the temperature controlTemporarily fit the temperature control knobonto the splined adaptor (fig.15).

Fitting the On/Off flow controlFit the On/Off flow control knob onto thesplined shank and tighten onto the spline withthe screw supplied (fig.16). Fit the end cap inplace.

COMMISSIONINGCHECK THAT ALL SUPPLY PIPEWORK HAS BEENFLUSHED THROUGH BEFORE COMMISSIONING.

Make sure that both hot and cold watersupplies are fully open and at (or near to) theirdesign temperature and pressures and arewithin the requirements as stated.

Make sure the temperature control knob isrotated fully anti-clockwise (maximumtemperature setting).

Start the water flow by turning the On/Off flowcontrol anti-clockwise towards ON.

Allow the shower to run at the maximumtemperature setting until the water temperaturehas stabilised. Rotate the temperature controlknob until your desired maximum showeringtemperature is reached.

The mixer valve is factory set to provide amaximum outlet temperature of 38°C but thisshould be checked on site to make sure thesetting has not been altered and also to ensureuser safety.

Fig.15

Fig.16

Fig.14


13

Fig.17

Fig.19

WARNING!

Do not use abrasive cleaners andsolvents or the surfaces may

become damaged.

Fig.18

To adjust the maximum temperatureoverride settingRemove the temperature control by undoingthe retaining screw (fig.17).

Turn the flow control fully anti-clockwise. Oncethere is a steady flow running, adjust thetemperature valve spindle until the temperatureis about 38°C (fig.18). Turn clockwise for coldand anti-clockwise for warm.

When you are satisfied with the temperaturesetting turn off the flow control.

Refit the temperature control, checking that thetemperature stop aligns with the reference lineon the mixer temperature stop.

Secure in place using the screw and fit the endcap.

OPERATING THE SHOWERTo start the shower, turn the On/Off flowcontrol fully to the left for maximum flow.

To stop the water flow, turn the On/Off flowcontrol fully to the right.

To adjust the water temperature, rotate thetemperature control – clockwise for a coolershower or anti-clockwise for a hotter shower.

CLEANING THE FILTERSTurn off the water supplies before proceeding.

To access to the filters carefully pull the faceplate away from the wall.

Unscrew and remove the filter assembly(fig.19) on each inlet. Wash the filterthoroughly under running water to remove alldebris. Screw the unit back into each inlet,making sure the ‘O’ ring is in place.

Refit the face plate.

CLEANINGWhen the controls and face plate requirecleaning, take care not to scratch them in theprocess. Wash away any surface dust beforecleaning with soapy water.


14

Ref. Description Part No.

1 Control knobs(including max temp stop) 83308700

2 Face plate 86001330

3 Mechanical headworks 83308720

4 Thermostatic cartridge 83308730

SPARE PARTS

1

3

2

4


15

The following can be carried out by a competent person

1.1 Temperature controlincorrectly commissioned.1.2 Not enough cold waterflowing through shower.1.3 Increase in the ambientcold water temperature.1.4 Cold water supplyblocked.1.5 High volume of coldwater drawn off elsewhere.

2.1 Temperature controlincorrectly commissioned.2.2 Not enough hot waterflowing through shower.2.3 Decrease in the ambientcold water temperature.2.4 Insufficient hot watersupplies from the heatingsystem.

2.5 Hot water supplyblocked or restricted.

2.6 Flow limiters not fitted(HP systems only).

3.1 Flow limiters not fitted.

4.1 Water supplies cut off.

4.2 Shower unit blocked.4.3 Blockage in pipework.

4.4 Sprayhead blocked.4.5 System not capable ofsupplying multiple outlets atthe same time.

1.1.1 Refer to ‘commissioning’ section.

1.2.1 Turn temperature control anti-clockwise.

1.3.1 Turn temperature control anti-clockwise.

1.4.1 Turn off shower and consult a competentplumber or contact Triton Customer Service.1.5.1 Reduce the simultaneous demand from thesupply.

2.1.1 Refer to commissioning section.

2.2.1 Turn the temperature control clockwise.

2.3.1 Turn the temperature control clockwise.

2.4.1 Make sure heating appliance is set tomaximum or has sufficient stored hot water.2.4.2 Make sure heating appliance is igniting bytrying a hot water tap elsewhere.2.5.1 Turn off the shower and consult acompetent plumber or contact Triton CustomerService.2.6.1 Fit flow limiters into the inlet pipework; see‘instantaneous water heaters appliance capabilities’.

3.1.1 Fit flow limiters into the inlet pipework; see‘instantaneous water heaters appliance capabilities’).

4.1.1 Check water elsewhere in house and ifnecessary contact local water company.4.2.1 Inspect the inlet filters. Clean if necessary.4.3.1 Turn off the shower and consult a suitablycompetent plumber.4.4.1 Clean the sprayhead.4.5.1 Reduce the simultaneous demand.4.5.2 Check stop/service valves are fully open.4.5.3 Check if sufficient water pressure.

1 Water too hot.

2 Water too cold.

3 High water flowand/or poorperformance on amains fed system.

4 Water does notflow or showerpattern collapseswhen anotheroutlet is turned on.

Problem/Symptom Cause Action/Cure

FAULT FINDING


16

The following is recommended for a professional qualified installer only

5.1 Running pressure inexcess of maximumrecommended.

6.1 Running pressure inexcess of maximumrecommended.

7.1 Pipework not flushedbefore connecting the unit(flow control damaged).

5.1.1 Fit a pressure reducing valve.

6.1.1 Fit a pressure reducing valve.

7.1.1 Renew flow control washer.

5 Water too cold.

6 Shower controlsnoisy while in use.

7 Shower will notshut off.

Problem/Symptom Cause Action/Cure

FAULT FINDING


17

UKASQUALITY

MANAGEMENT

003

Service PolicyIn the event of a complaint occurring, thefollowing procedure should be followed:1 Telephone Customer Service on 024 7637 2222 (0845 762 6591 in Scotlandand in Northern Ireland), having available themodel number and power rating of the product,together with the date of purchase.2 Triton Customer Service will be able to confirmwhether the fault can be rectified by either theprovision of a replacement part or a site visit froma qualified Triton service engineer.3 If a service call is required it will be booked andthe date of call confirmed. In order to expediteyour request, please have your postcode availablewhen booking a service call.4 It is essential that you or an appointedrepresentative (who must be a person of 18 yearsof age or more) is present during the serviceengineer's visit and receipt of purchase is shown.5 A charge will be made in the event of anaborted service call by you but not by us, orwhere a call under the terms of guarantee hasbeen booked and the failure is not productrelated (i.e. scaling and furring, incorrect waterpressure, pressure relief device operation,electrical installation faults). 6 If the product is no longer covered by theguarantee, a charge will be made for the site visitand for any parts supplied.7 Service charges are based on the account beingsettled when work is complete, the engineer willthen request payment for the invoice. If this isnot made to the service engineer or settledwithin ten working days, an administrationcharge will be added.

Replacement Parts PolicyAvailability: It is the policy of Triton to maintainavailability of parts for the current range ofproducts for supply after the guarantee hasexpired. Stocks of spare parts will be maintainedfor the duration of the product’s manufactureand for a period of five years thereafter.In the event of a spare part not being available asubstitute part will be supplied.Payment: The following payment methods can beused to obtain spare parts:1 By post, pre-payment of pro forma invoice bycheque or money order.2 By telephone, quoting credit card (MasterCardor Visa) details.3 By website order, www.tritonshowers.co.uk

TRITON STANDARD GUARANTEETriton guarantee this product against allmechanical defects arising from faultyworkmanship or materials for a period of oneyear for domestic use only, from the date ofpurchase, provided that it has been installed bya competent person in full accordance with thefitting instructions.Any part found to be defective during thisguarantee period we undertake to repair orreplace at our option without charge so long asit has been properly maintained and operated inaccordance with the operating instructions, andhas not been subject to misuse or damage.This product must not be taken apart, modifiedor repaired except by a person authorised byTriton. This guarantee applies only toproducts installed within the United Kingdomand does not apply to products usedcommercially. This guarantee does not affectyour statutory rights.

What is not covered:1 Breakdown due to: a) use other thandomestic use by you or your resident family; b) wilful act or neglect; c) any malfunctionresulting from the incorrect use or quality ofwater or incorrect setting of controls; d) faultyinstallation.2 Repair costs for damage caused by foreignobjects or substances.3 Total loss of the product due to non-availability of parts.4 Compensation for loss of use of the productor consequential loss of any kind.5 Call out charges where no fault has beenfound with the appliance.6 The cost of repair or replacement of pressurerelief devices, sprayheads, hoses, riser railsand/or wall bracket or any other accessoriesinstalled at the same time.7 The cost of routine maintenance,adjustments, overhaul modifications or loss ordamage arising therefrom, including the cost ofrepairing damage, breakdown, malfunctioncaused by corrosion, furring, pipe scaling,limescale, system debris or frost.

Triton ShowersShepperton ParkCaldwell RoadNuneatonWarwickshire CV11 4NR

Customer Service: 024 7637 2222

Scottish and Northern Ireland Customer Service: 0845 762 6591

Trade Installer Hotline: 024 7632 5491 Fax: 024 7632 4564

www.tritonshowers.co.uk

E mail: [email protected] is a division of Norcros Group (Holdings) Limited

alcor dual control mixer shower · 3 4 1 8 7 5 6 dual control thermostatic mixer 2 main components...

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