aligning internal teams behind your brand positioning webinar
TRANSCRIPT
Social Media
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@brandworkzworld Brandworkz
Jens Lundgaard
Abigayle Norman
Brandworkz
Find us on social media
Use the hashtag #aligninternalteams
Key Brand Communication Challenges
Multiple channels and touch points
Marketing in the digital era
No online tools that make it easy to communicate the brand story to all employees
Uneducated and unaligned internal employees
Ineffective sharing and distribution of brand assets to all channels
Chaotic marketing processes
Align Internal Teams Behind your Brand
Positioning.
Promote and Educate
.How to get all your third parties to
communicate your brand
consistently.
Share and Distribute Govern and Automate
Promote your brand consistently
across multiple markets and channels
by enhancing marketing processes.
Aligning Internal Teams
Poll Question
Have you experienced the challenge of aligning internal teams to your brand
positioning?
Brand Alignment Framework
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Brand Believers
(Customers)
Brand Visionaries
(Management)
Brand Providers
(Employees)
Co-create customer
experience: Deliver
on value propositions
External marketing:
Promises on value
propositions
Enable & Facilitate
promises about value
propositions
Value Proposition
Delivery
Creating a Brand
Define and understand the primary purpose, vision and values of the company
Ensure top-management agrees and is on board with the purpose, vision and
values.
Make sure employees understand the brand and are bought in
Address misalignments with top-management or employees
Ensure your visual identity is unique to you
Brand, marketing and communications should be in line and support the values,
vision and purpose of the company.
Formalise and document the stories which will enable consumers to connect to
your brand.
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Icebreaker retails in 44 countries, 2,000 of retail outlets
Sales staff in outlets, marketing staff in different territories
Lack of product knowledge at retailer level
Inconsistent, marketing, POS materials used
Inconsistent stories told by sales staff
High price point requires consistent communication to justify it
Icebreaker’s ROI
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Before Brandworkz After Brandworkz Approx.
value/year
80 ad-hoc requests/briefs per
month
4 ad-hoc requests per month $ 100,000
Time-to-market for new collections/products reduced by 1 month $ 2,000,000
Use of out-of-date/licence
imagery
These problems virtually
eradicated
Undisclosed
($tens
thousands)
Marketing and creative department can now concentrate on
creating strategic, highly-effective marketing toolkits for
retailers, thereby increasing sales
Undisclosed
($millions)
Internal Brand Alignment Equation
Internal brand alignment
=
Engaged, productive, & focused employees
=
Delighted and loyal customers
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Key Takeaways
1. Make each individual employee the focus
2. Tell your employees your brand story
3. Don’t forget about your internal brand ambassadors
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Get in touch
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Questions, comments or to book a demo.
+44 (0) 20 7288 9700
www.brandworkz.com