aligning it organization structures to academic and business needs (288761383)
TRANSCRIPT
7/26/2019 Aligning IT Organization Structures to Academic and Business Needs (288761383)
http://slidepdf.com/reader/full/aligning-it-organization-structures-to-academic-and-business-needs-288761383 1/21
Aligning IT Organization Structures toAcademic and Business Needs
Kyle Johnson, Keith McIntosh, Joseph Moreau, Jennifer Sparrow
7/26/2019 Aligning IT Organization Structures to Academic and Business Needs (288761383)
http://slidepdf.com/reader/full/aligning-it-organization-structures-to-academic-and-business-needs-288761383 2/21
Get well
Mac!
7/26/2019 Aligning IT Organization Structures to Academic and Business Needs (288761383)
http://slidepdf.com/reader/full/aligning-it-organization-structures-to-academic-and-business-needs-288761383 3/21
The Big Picture
Technology is changing substantially and raidly• loud"based alications and ser#ices• $irtualization• Modularized alications % &As'• Mobile de#ices• So(tware is &rented' #ersus owned
7/26/2019 Aligning IT Organization Structures to Academic and Business Needs (288761383)
http://slidepdf.com/reader/full/aligning-it-organization-structures-to-academic-and-business-needs-288761383 4/21
New Otions
)nd users ha#e new * di+erent otions (or technologysolutions Ser#ices only a#ailable (rom traditional IT are now a#ailable
as commodities ,osted ser#ices o(ten re-uire less in#ol#ement o(
traditional IT .unctional users can go (ar down the ath with a
solution ro#ider be(ore IT is e#en aware a ro/ect ishaening
7/26/2019 Aligning IT Organization Structures to Academic and Business Needs (288761383)
http://slidepdf.com/reader/full/aligning-it-organization-structures-to-academic-and-business-needs-288761383 5/21
New Otions
onsortial ser#ices may need little or no in#ol#ement (romtraditional IT
Shadow systems ersist % both locally and cloud0 SaaS0 etc1
7/26/2019 Aligning IT Organization Structures to Academic and Business Needs (288761383)
http://slidepdf.com/reader/full/aligning-it-organization-structures-to-academic-and-business-needs-288761383 6/21
emaining 2ele#ant
How does a college’s IT organization remaina relevant and vital contributor to the
strategic capabilities of the college? Traditional organizations de#eloed to align with
technology or the nature o( IT wor3 4IT centric5 New structures should be re6ecti#e o( the needs and
riorities o( institutional sta3eholders 4customer centric5
7/26/2019 Aligning IT Organization Structures to Academic and Business Needs (288761383)
http://slidepdf.com/reader/full/aligning-it-organization-structures-to-academic-and-business-needs-288761383 7/21
2emaining 2ele#ant
7in3ed to core mission o( teaching and learning 4strategicartnershi #s1 utility5 8ata to suort solutions and ser#ices
7/26/2019 Aligning IT Organization Structures to Academic and Business Needs (288761383)
http://slidepdf.com/reader/full/aligning-it-organization-structures-to-academic-and-business-needs-288761383 8/21
Traditional Structures
What are some of the traditional ITorganizational structures in higher ed andother industries?
,ardware9so(twareAdministrati#e comuting9academiccomuting
Product9deartment structure,ybrid % internal9contract OutSize o( college 3ey to structure
7/26/2019 Aligning IT Organization Structures to Academic and Business Needs (288761383)
http://slidepdf.com/reader/full/aligning-it-organization-structures-to-academic-and-business-needs-288761383 9/21
Traditional Structures
7earning technologies9academictechnologies
7/26/2019 Aligning IT Organization Structures to Academic and Business Needs (288761383)
http://slidepdf.com/reader/full/aligning-it-organization-structures-to-academic-and-business-needs-288761383 10/21
New Structures
What are some of the newer ITorganizational structures in higher ed andother industries?
Oerations9ro/ect management8e#eloment9oerations 48e#9Os5)nterrise systems9des3to Systems
.unctional9PM9Os,ybrid % internal9outsource
7/26/2019 Aligning IT Organization Structures to Academic and Business Needs (288761383)
http://slidepdf.com/reader/full/aligning-it-organization-structures-to-academic-and-business-needs-288761383 11/21
New Structures
enters (or teaching andlearning9learning saces
7/26/2019 Aligning IT Organization Structures to Academic and Business Needs (288761383)
http://slidepdf.com/reader/full/aligning-it-organization-structures-to-academic-and-business-needs-288761383 12/21
Barriers To hange
What might be some of the barriers tomoving from a traditional IT organizationalstructure to a newer structure?Sta+ entrenchment and9or entitlement
Management entrenchmentOrganization entrenchment
ollecti#e bargaining limitations,uman 2esources restrictions
7/26/2019 Aligning IT Organization Structures to Academic and Business Needs (288761383)
http://slidepdf.com/reader/full/aligning-it-organization-structures-to-academic-and-business-needs-288761383 13/21
Barriers to hange
.ear o( change and /ob securityA#ailability o( s3illed sta+ 4internal9e:ternal5
ultural (easibility
;nclear rocesses
7/26/2019 Aligning IT Organization Structures to Academic and Business Needs (288761383)
http://slidepdf.com/reader/full/aligning-it-organization-structures-to-academic-and-business-needs-288761383 14/21
O#ercoming Barriers
What might be some of the strategies toovercome the barriers to IT organizationalchange?
)ngage all sta3eholdersAddress concerns directly8e#elo a clear transition lan
Articulate the bene<ts0 large andsmall0 to all sta3eholders0 the ITorganization0 and the college as a
whole
7/26/2019 Aligning IT Organization Structures to Academic and Business Needs (288761383)
http://slidepdf.com/reader/full/aligning-it-organization-structures-to-academic-and-business-needs-288761383 15/21
)mloy a (ormal change management methodology
;tilize an e:ternal assessment o(current IT organization
)nsure training and educationrocess (or s3ills enhancements)nsure e:ecuti#e suort
onsistent communications
O#ercoming Barriers
7/26/2019 Aligning IT Organization Structures to Academic and Business Needs (288761383)
http://slidepdf.com/reader/full/aligning-it-organization-structures-to-academic-and-business-needs-288761383 16/21
):lain how new strategy with ma3e their /obs better=easier
.ind ower users to be chamionsShare the alternati#es
O#ercoming Barriers
7/26/2019 Aligning IT Organization Structures to Academic and Business Needs (288761383)
http://slidepdf.com/reader/full/aligning-it-organization-structures-to-academic-and-business-needs-288761383 17/21
onclusions
hange is ine#itable1 2esistance is(utile1
.unding is being lin3ed to e?ciencyand results % adat or erish)mloy e?cient technology solutionsto o+set manower loss
7/26/2019 Aligning IT Organization Structures to Academic and Business Needs (288761383)
http://slidepdf.com/reader/full/aligning-it-organization-structures-to-academic-and-business-needs-288761383 18/21
Our IT ersonnel will be turning o#ersubstantially in the ne:t (ew years
mostly due to retirementsSuccess(ul recruitment and retention o(new IT sta+ will be a+ected by thenature and #itality o( our IT organization
onclusions
7/26/2019 Aligning IT Organization Structures to Academic and Business Needs (288761383)
http://slidepdf.com/reader/full/aligning-it-organization-structures-to-academic-and-business-needs-288761383 19/21
2egardless o( new otions andser#ices a#ailable to end users0 a
#ital IT organization is still essentialto the success o( a college9districtIdenti(y and continually de#elo alin3 to the core mission o( teachingand learning o( your institution
onclusions
7/26/2019 Aligning IT Organization Structures to Academic and Business Needs (288761383)
http://slidepdf.com/reader/full/aligning-it-organization-structures-to-academic-and-business-needs-288761383 20/21
Contact Information
• Kyle Johnson
– 3yle1/ohnson@chaminade1edu
• Keith McIntosh
– 3mcintosh@ithaca1edu
• Joseph Moreau
– moreau/oseh@(hda1edu• Jennifer Sparrow
– /enni(er1sarrow@su1edu
7/26/2019 Aligning IT Organization Structures to Academic and Business Needs (288761383)
http://slidepdf.com/reader/full/aligning-it-organization-structures-to-academic-and-business-needs-288761383 21/21
Help Us Improve and row
!han" you for participatin#
in today$s session%
&e$re very interested in your feed'ac"% (lease ta"e
a minute to fill out the session evaluation found within
the conference mo'ile app, or the online a#enda%