alison preston ofcom #senedd2011
TRANSCRIPT
Public/ civic engagement – who is doing what online?
Presentation to Democracy in a networked age, Cardiff
Wednesday 30 March 2011Alison Preston, Ofcom
76% 83%
48% 36%49%
19%35%
45%41% 37%
43%22% 34%
40%24%
22%14%16%11%11%7%
9%
78%
31%
19%15%
2007 2009 2010
Health (new in 2009)
Public/ civic
Leisure information
News
Entertainment**
Transactions*
Social Networking
Work/ studiesinformation**
Communication**
2
Uses made of the internet
Source: Ofcom Media Literacy Tracker
3
36%
57%
72%Use the internet to find out information about public services provided by local or national government
8%
6%
4%
EverWeekly
Use the internet to complete government processes online - such as register for tax credits, renew driving licence, car tax or passport, complete tax return
Use the internet to look at political or campaign or issues websites
19th
23rd
21st
5th
11th
19th
Public/civic activities online
Source: Ofcom Media Literacy Tracker
Wales
68%
58%
31%
4
23%
21%
25%
20%
30%
28%
61%
54%
66%
63%
8%
6%
8%
9%
8%
8%
10%
6%
8%
69%
72%
69%
72%
61%
64%
31%
36%
28%
29%
6%
2010
2009
2010
2009
2010
2009
2010
2009
2010
2009
Can do with confidence Interested, can't do with confidence Not interested
Join in debates online or give your opinions on social or political issues
Complete government processes online (e.g. register for tax credits, renew driving licence, car tax or passport, complete tax return)
Contact your local MP, Assembly Member, MSP or local councillor online
Find out information from your local government or local council such as health services, recycling, local libraries
Sign an online petition
‘Public/ civic’ activities – confidence and interest
Source: Ofcom Media Literacy Tracker
5
65%60%
67%70% 70%
59%
73%
49%
71%
55%
77%72% 74% 75% 76%
69%
All 16-24 25-34 35-44 45-54 55+ AB DE
Ever online - internet users Ever offline - internet users
Online and offline use of government/ council services
Source: Ofcom Media Literacy Tracker
Find out more ...
Media Literacy Audits
Communications Market Reports
www.ofcom.org.uk/medialiteracyresearch
www.ofcom.org.uk/cmr10