alistair murdoch key account manager finning uk ltd
TRANSCRIPT
Alistair MurdochKey Account Manager
Finning UK Ltd
THE HISTORY
- Began in Late 19th Century in California - Daniel Best and Benjamin Holt- Developing more efficient farming equipment- In 1904, Holt Tested First Crawler Tractor- In 1925 Best and Holt merged to form Caterpillar Tractor Co.
Caterpillar History
22 Facilities (excl. Finning)
Caterpillar in the UK
More than 10,000 employees
250k+Units Produced per Year
Finning (UK) Ltd
National coverage
25 branches across all divisions
6,000 Employees
$1.7 Billion Revenue
Largest Cat Dealer in world
Two Divisions
Construction
Power Systems
Continuity of Product & Support
Partnership with CAT
ISO 9001 Quality accreditation
ISO 1401 Environmental accreditation
UK Wide Support Infrastructure
86 Acres across 25 sites
Over 521,000 Square Feet Of Workshop Space
Over 167,000 Square Feet Of Warehouse Space
delivering 97% next day parts availability
Service Operations
Product Link
Product Link is the hardware that enables information to flow between the on-board systems of your machine directly to your
and Finning service offices.
Consists of 3 main components;
Radio
Antenna
Electronic Control Module
How does it work?
Product LinkHardware Installed
Data fromEquipment
GPSPosition
Low Earth OrbitingSatellite Network
Server
Your BlackberryCustomer Office
Finning Service Office
What It Offers
Machine location on map
Current and History of machine hours
View machine start and stop times
Fuel - tank level and total used
Unauthorised equipment usage
Map Location
Product Usage
Technologies to improve component life
And Reduce Operating Cost
Finning “Eco-Drive”
Idle Time Download Example
£5,807 of Wasted Fuel
Unnecessary Idling
Typical wheel loader fuel consumption whilst idling -
4.2litre per hour
1 hour per day, 24 days per month, 12 months per year
1209 litres consumption per year
at 41p/litre = £496 saving x 10 Year = £4,960
at 65p/litre = £786 saving x 10 Year = £7,860
FUEL CONSUMPTION AND FUEL SAVING
Positive Impact – there is a lot more involved:
• Reducing fuel cost• Reducing CO2 emission• Reducing engine wear• Improve machine health• Reduce machine down time• Reducing stress• Increasing comfort• Increasing safety• Increased production & Profit
How many do we really need?
ACERT Engine Technology
Building Blocks
Equal to Taking 35 Million Passenger Cars OFF The
Road
Emissions Reductions
1 Million Less Tons NOx
by 2010
CAT Machines Are Built To Be Rebuilt
Because it looks like this dosen’t mean it’s Past It!
An Investment for between 10,000 To 40,000 HOURS
Machine Rebuilds
Machine Rebuild Options Finning rebuild
Cat Certified Power Train
Cat Certified Rebuild
Machine Rebuilds
Finning Rebuild
Multi-component, powertrain or total machine
12 month warranty plus option to extend
Ultimate flexibility
What is a Certified Power Train?
Radiator to final drive overhaul to Cat spec
Restores performance to new
Includes critical product updates
Engine
Transmission
Oscillating Group
Radiator
Differentials
Axles
Final drives
Universal joints
Brakes
Torque Converter
Drive Line
Certified Power Train (CPT)
Tarmac 980F – Machine has done 24,000 Hours
What is a Cat Certified Rebuild?
Complete machine rebuild to Cat spec
New machine serial number & year of manufacture
Restores performance to new
Includes critical productupdates
Customer Example – 775D
Challenge:
Customer machine 24,000hrs old and in need of replacement to meet production requirements
Older machine not up to latest site safety requirements
Not got the budget for a new machine
Wants to keep all trucks the same
Benefits of CCR/CPT
Full 12 month warranty + option to extend
Familiar technology for operators and engineers
Improved reliability of Rebuilt Machine
Option to use Cat Finance
Budget flexibility
Some Built to be Rebuilt Users
You have options
Caterpillar Certified Used equipment
Caterpillar Certified Used equipment
New New RentalRental
Cat Certified RebuildCat Certified Rebuild
Finningused equipment
Finningused equipment
CertifiedPower Train
CertifiedPower Train
Finning rebuild
Finning rebuild
Something New
