all india oriental bank officers’ association material 2018...all india oriental bank officers’...

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ALL INDIA ORIENTAL BANK OFFICERS’ ASSOCIATION (AFFILIATED TO AIBOA)

Central Office : C/O Oriental Bank of Commerce Corporate Office: Plot No. 5, Sector – 32,

Institutional Area, Gurgaon -112 001

_____________________________________________________________

BHOPAL/2018/ 17-04-2018

Dear Comrades,

Study Material – Promotion Test 2018

We are pleased to present the Study Material prepared by Central Zone Committee (Bhopal) for

the upcoming test and interview. It is indeed a splendid team work exhibited by members of Central

Zone Committee, Bhopal, in the preparation of this miniature presentation in the shape of booklet, for

promotion to higher grade. We have found that the contents included in the booklet finds a wide

coverage of latest/ current as well as basic banking know how. This finest presentation in booklet form

is going to help the candidates in updating their knowledge as well as for facing the written

exam/interview for promotions with confidence.

We look forward to the best use of this booklet in your hand so that the purpose of the Association is

fulfilled and your progress remains unhindered. Although they have taken due care while compiling this

booklet, members are advised to refer the different guidelines issued from time to time.

While we congratulate the Central Zone Team for their relentless efforts, we wish the aspiring

candidates all the success.

With best wishes,

Yours comradely,

R.L. Grovar D.K. Pauddar S. S. Shishodia

Chairman President General Secretary

Our beloved institute OBC Zindabad

Workers unity Zindabad

All India Oriental Bank Officers’ Association (Study Material for Promotion– 2018) (updated till 31.03.2018) 2

I N D E X

Sl. No.

T O P I C Page No.

1 OBC at a Glance 3

2 Important Banking Indicators 4

3 Important point from Bank’s Circulars 5

4 Gist of Loan Policy 25

5 Retail Credit Products 47

6 Deposit Products (SB/CA/TD) 73

7 IT Products 89

8 Recovery & NPA Norms 130

9 Priority Sector 156

10 CGTMSE/CERSAI/ CIBIL ETC. 162

11 MSME Credit Products 179

12 Some Important Points / Questions 204


OBC AT A GLANCE Our Bank's

1. VISION STATEMENT

“TO BE A CUSTOMER FRIENDLY PREMIER BANK COMMITTED TO ENHANCING STAKEHOLDER VALUE”

2. MISSION STATEMENT

• Provide quality, innovative services with state-of-the-art technology in line with

customer expectations. • Enhance employees’ professional skills and strengthen cohesiveness. • Create wealth for customers and other stakeholders.

Managing Director & CEO Shri Mukesh Kumar Jain

Executive Director Shri Himanshu Joshi

Chief Vigilance Officer Shri S.K.Goyal

Foundation Day 19th February

Nationalized on 15 April 1980

Share holding (Central Govt.) as on Dec,17

FPIs/NRIs

Banks/Financial Institutions and insurance Cos.

Mutual Funds/UTI & Trusts

Others

58.38%

8.49%

15.25%

7.58%

10.30%

Merger of Global Trust Bank 14.08.2004

No of Branches as on Dec, 2017 2381

No of ATMs as on Dec, 2017 2630

PRESS RELEASE HIGHLIGHTS OF FINANCIAL RESULTS FOR QUARTER ENDED 31st DECEMBER’17

(Rs in Crore) Parameters 31-Dec-2017 31-Dec-2016 % Growth (Y-o-

Y) Business Mix 3,78,839 3,59,103 5.50%

Total Deposits 2,16,327 2,10,657 2.69% Total Advances 1,62,512 1,48,446 9.48%

Retail Term Deposits (less than Rs 1.00 Crore)

95,631 90,065 6.18%

Retail Advances 24,302 18,387 32.17%

• Advance has grown by 9.48% on Y-o-Y basis while credit risk weighted asset have aϖ

negative growth of 3.04% during the same period due to credit optimized growth.

• Capital Adequacy of the Bank under BASEL III stood at: 10.37% (Tier I: 7.56%, Tier II:ϖ

2.81%) & CET 1 stood at 5.56% for the Q3 (FY’17-18).

• Government of India had announced on 24.01.2018 that Bank shall be infused with Capital

of Rs 3571 crores.

• CASA (%) improved by 55 bps to 29.29% Q3 (FY’17-18) from 28.74% Q2 (FY’17-18).


• Cost of Deposit improved by 78 bps during Nine months (FY’17-18) to 5.70% compared to

6.48% for the Nine Months (FY’16-17).

• Cost to Income improved by 357 bps during Nine Months (FY’17-18) to 41.85% comparedϖ

to 45.42% for Nine Months (FY’16-17).

• Non Interest Income during Nine months (FY’17-18) increased to Rs 2262.95 Crore

compared to Rs 2174.54 Crore for the Nine Months (FY’16-17).

• Operating Profit for the quarter stood at Rs 742.82 Crore.

• Net Loss for the Q3 (FY’17-18) stood at Rs 1985.42 Crore due to higher provisioning.

• Net Interest Margin (NIM) for the quarter stood at 1.95%.

• Gross NPA for the quarter stood at 16.95% & Net NPA at 9.52%.

• Total Recovery and up gradation during Nine months (FY’17-18) increased to Rs 2333 Crore

compared to Rs 1557 Crore for the Nine Months (FY’16-17).

• Provision Coverage Ratio improved to 62.09% during Q3 (FY’17-18) in comparison to

59.75% Q2 (FY’17-18) and 49.44% Q3 (FY’16-17) respectively.

• Total Delivery Channels of the Bank (as on 31.12.2017) stood at 5011 (2381 Branches and

2630 ATMs).

• Increase in usage of ADC (Alternate Delivery Channels) from 60.53% Q2 (FY’17-18) to

61.75% Q3 (FY’17-18).

NEW INITIATIVES:

• Housing Loans with repayment period upto 40 years • Car Loans with extended repayment period of 10 years. • On Boarding on TReDS Platform - Bill Discounting at Competitive pricing to MSME Customers • Bharat Bill Payment System – Access through Internet Banking Account • Oriental GST Support for Exporters and other Customized MSME Schemes

Important Banking Indicators

Our Base Rate 09.45% (w.e.f 03/10/2017)

Our P L R 14.75 % (w.e.f.14/05/2012)

Bank Rate 06.25% (w.e.f. 02/08/2017)

Repo Rate 06.00% (w.e.f. 02.08.2017)

Reverse Repo Rate 05.75% (w.e.f.02/08/2017)

C R R 04.00% (w.e.f. 09/02/2013)

S L R 19.50% (w.e.f. 14/10/2017)

Marginal Standing Facility 06.25% (w.e.f 02/08/2017)

Marginal Cost of Funds Based Lending Rates

MCLR (OBC) w.e.f.

11.08.2017 w.e.f

11.09.2017 w.e.f

11.12.2017 w.e.f

12.03.2018 Overnight MCLR

8.10% 8.10% 8.10% 8.10%

1 Month MCLR 8.20% 8.20% 8.15% 8.20%

3 Month MCLR 8.25% 8.25% 8.20% 8.30%

6 Month MCLR 8.35% 8.30% 8.30% 8.45% 1 Year MCLR 8.45% 8.40% 8.35% 8.50%


IMPORTANT POINTS FROM BANK'S CIRCULARS (FOR PERIOD 2017-18)

• Cir No. CS&P/60/2017-18/773 – Opening of Separtate Account or Escrow AC as

per provision of RERA (The Real Estate (Regulation & development AC, 2016) -

The RERA bill was passed by Rajya Sabha on 10-03-2016 and by Lok Sabha on 15-03-2016.

The Act was published y Ministry of Law & Justice, Govt. Of India thorugh Gazetter

Notification dated 26-03-2016. ACT has been implemented wef 01-05-2017. The Act makes

it mandatory for all commercial and residential real estate projects, where the land is over

500 sq.mtrs or eight apartments, to register with RERA. One of the provision in the ACT is

thatg, the promoter/ developer has to maintain a Separtate Account with a Scheduled Bank

for every project wherein 70% of the money received from the buyers shall be deposited.

Such furnds can only be used for construction and landcost. For this purpose our bank

formulated a scheme CA123 with the features (1) No minimum balance (2)No cheque book,

ATM, I-Bank facility.

• Circular No. IBD/ 19/17-18/231 Date: 27.06.2017 - REG: ADDITIONAL CAPITAL

PROVISION FOR UNHEDGED FOREIGN CURRENCY EXPOSURE OF BORROWERS -

As per RBI directives, banks are required to calculate incremental provisioning and capital on

quarterly basis based on the estimated losses on account of un-hedged Forex Exposure

(UFCE) of borrower clients as explained in the Bank’s Policy on unhedged Foreign Currency

Exposure.

• Cir No. Ho. AGriBusiness & FI 49:2017-18:674 dt. 20-11-2017 – Oriental Scheme

for Financing Agri land purchase - Eligibility amended - (a) Small and marginal

farmers i.e. those whoe would own max. Of 2 hectare land including the land to be

purchaswed. (b) Share cropers/ tenant farmers cultivating upto 2 hectare. (c) The total land

holding of the borrower after the purchase of the land under the scheme shoudl not exceed

2 hectatare or equivalent. Margin – (a) upto 1.00 lac – NIL (b)over 1.00 lac – 15% (MSME

Cluster Head/CMO Classic can reduce the margin upto 10%) (Note – where advance

subhsidy is available, the same should be treated as margin and no further margin money

should be stipulated unless subsidy falls short of requisite margin. MIS Code – Scheme

TL751; Free Code 10 – AG51. Refinance – NABARD would refinance 90-100% to banks for

the loan disbursed

• Cir No. HO/DBD/2017-18/16/889 dated 20-01-2018 – Guidelines for protecting

Cards & PINs against misuse -

1. As per PCI-DSS guidelines, the card numbers need to be secured & appropriately masked in all documents/ communications. Accordingly, Digits 7-12 of the card number should be masked in all your documents such as registers, chargeback forms, emails etc. For eg. Card No. 4591810000000000 shall only be mentioned as 459181xxxxxx0000. Concurrently, Account No. should also be mentioned with such Card No. for easy customer identification.

2. Cards and PINs received at branches should be handed over to the respective customers immediately after delivery at branches by contacting them.

3. Debit Card should not be made active till it is delivered to respective customers. 4. Cards not delivered by the courier due to change of address or any other reason etc.

shall be returned by the courier to respective branches.


5. On receipt of such undelivered/returned cards at branches, the branches must immediately HOTLIST such cards in IDEAS software and also write or stamp "HOT-LISTED" on the envelope. Such cards remain in the custody of the branch until delivered to respective customers as per above procedure.

6. Respective branches must send written communication to respective customers and call them for informing them about the receipt of the card and requesting them to collect the same from the branch.

7. In the above case, customers has to collect the PINs from their branches and have to use the same within 90 days from the date of Issue, after which it shall be hot-listed for security reasons, as per Bank's rules.

8. Customers should be educated and encouraged to use their Cards more often and change their PIN regularly, as Cards shall be Hot-listed if not used for one year at a stretch by customer.

9. Branches must make sincere efforts to deliver cards to respective customer at the earliest. In any case, there should not be any card lying undelivered to customer beyond 90 days from the issuance date of the card.

10. Branches must maintain proper record of cards 'Delivered' and "Not Delivered" to customer. Details of such "Not delivered" card lying at branch must be submitted by respective branches to their Cluster Monitoring Office (BB/ Classic) for further advice & actions.

11. The ATM and the ATM site must be physically examined carefully on daily basis by the Branch incumbent or by designated officials to ensure that no devices for card or cash trapping are glued or taped to the card reader or cash dispenser and no 'extra' cameras beyond the basic ATM security camera is mounted.

• Cir No. HO/LCC/2017-18/46/734 dated 08-12-2017 – Guidelines for protecting

Cards & PINs against misuse – Bank Guarantees issued in favour of President of

India – The field functionaries are to ensure that in respect of the BG’s (issued in favour of

President of India) – the correspondence is invariably addressed to the concerned Govt.

Departments and not to the office of the President of India. Any non compliance in this

regard shall be viewed seriously and appropriate action shall be taken.

• Cir No. HO/BB/116/2017-18/898 dated 25-01-2018 – AC opening through

Document Management System (DMS) – In order to further strengthen the overall

process of scanning, exporting the AOF/KYC doc. By BOs & AC opening process by CASA

Back Office has been development as part of Document Management System (DMS) which

is work flow system using Omni Scan& Omni Flow application Software Modules.

• Cir No. HO/DBD/17/2017-18/896 dt 24-01-2018 – Launch of : “Bharat Bill Pay System”

- The Bharat Bill Payments' system is a Reserve Bank of India (RBI) conceptualized system

driven by National Payments Corporation of India (NPCI). It is a one-stop payment platform

for all bills providing an interoperable and accessible "Anytime Anywhere" bill payment

service to all customers across India with certainty, reliability and safety of transactions.

Our Bank has been granted In-principle approval under 'Payment and Settlement Act 2007'

to operate as BBPOU (Bharat Bill Payment Operating Unit) vide RBI Letter no.

DPSS.CO.AD.No.3013/02.27.004/2015-16 dated June'2016. The key features of Bharat

BiliPay are enumerated as under:- Interoperable Bharat BillPay will be an integrated platform connecting banks I and non-banks in bills

aggregation business, Billers, payment service providers and retail bill outlets

Accessible Facilitate seamless payment of bills through any channel: Digital and physical

Cost-effective Most cost-effective for entire ecosystem - Flat fee charge vs current ad valorem


Integration BBPOUs will have to connect only to BBPCU (NPCI) to get access to all the billers. Utility

companies just need to connect to maximum two BBPOUs to enable all customers to pay

bills

Complaint Management

Standardised system to handle customer grievances for both ON-US and OFF-US transactions

Dispute Management

Facilitate BBPOU's to raise and resolve disputes relating to transactions that have passed

through the BBP system.

Clearing & Settlement

Multiple Clearing & Guaranteed Settlements between different parties, standardised TAT.

Standardisation Standardisation of processes for entire Bharat BillPay ecosystem.

Brand Connect Single and trusted brand connect and Bharat BillPay Assurance.

Our bank is also a participant as BBPOU and currently providing Bill payment services for its

customers who are enabled for Internet Banking.

• Cir No. HO/cS&P/25/2017-18/287 date 10-07-2017 – Service Charges – (1) Grace

period for levying minimum balance charges (2) Cash Handling charges on the

basis of currency p[ieces tendered -

Type of chargesd Revised Guidelines Non-maintenance of minimum balance

In case of newly opened account (SB & CA), the charges shall be calculated and levied for non-maintenance ' of average minimum balance, folio charges etc., from 1sl day of the next calendar month instead of same month in which the account is activated (i.e. debit allowed) in the system

Cash handling charges

in addition to amount of Rs. One Lac, the charges will also be calculated on the basis of number of currency notes irrespective of denomination deposited by the customer. As such revised criteria for levying handling charges are as below:- Upto Rs.1.00 lac or max. 1000 number of currency notes of different denominations- Free (per day)

Amount above Rs.1.00 lac or above 1000 number of currency notes of different denominations taken together shall be charged @10 paisa per piece. The said charges will be effective from 16th August 2017. Kindly display notice at prominent place for customer awareness

• Cir No. HO:AB&FI:52-2017-18:679 date 20-11-2017 – Corrigendum-Modification/ Revised

Guidelines of Credit Guarantee Scheme for Micro and Small Enterprises- CGTMSE

Category Maximum extent of Guarantee where credit facility is

Above Rs. 50 Lakh upto Rs. 200 Lakh

Micro Enterprises 50% of amount in default subject to a maximum of Rs.100 Lakh.

Women entrepreneurs/ Units located in North East

Region (incl. Sikkim) other than credit facility upto

5 lakh to micro enterprises

All other category of borrowers

• Cir No. HO:AB & FI:08:2017-18:167 02, June, 2017– CGTMSE- Major Guidelines and

Work flow in new organizational setup


Sl no.

Nature of Work Action Required

1 Request for lodgement of fresh application on CGTMSE portal

Immediately inform to CGTMSE cell on prescribed format i.e. Annexure-I by CMH Classic /MSME cluster head after sanction and before disbursement of loan

2 Payment of DAN amount for coverage of account

The fees shall be paid immediately after generation of DAN to ensure coverage by CMO classic and MSME -cluster. On receipt of the Demand Advice, the requisite guarantee fee as indicated in the Demand Advice is to be remitted in current account No. 00161131000779 at sol id 1237 which has been opened at B/O sector-32 Gurgaon for the purpose, by the CMO classic and Cluster MSME to CGTMSE Cell within stipulated time limit.

3 Request for payment of annual ASF/AGF on demand.

As per extant guideline of CGTMSE, a single payment for ASF/AGF is being made by CGTMSE cell HO to CGTMSE Trust "in advance" basis. A current account No. 00161131000779 at sol ID: 1237 has been opened at B/O: Sector-32, Gurgaon for the purpose. Every year , all the CMO MSME and CMO classic have to remit the consolidated entry of ASF/AGF for the cluster/branches falling under their jurisdiction in the above mentioned account as per the demand raised for guarantee covered accounts by CGTMSE.

4 Request for marking of NPA on CGTMSE portal within time limit.

Within 15 days of classification of loan as NPA by CMH Classic /MSME cluster head.

5 Request for up gradation of NPA accounts in the CGTMSE portal.

Within 15 days of up gradation of loan as NPA by CMH Classic /MSME cluster head.

6 Waiver of legal action for loan sanctioned upto ?50,000/-

The initiation of legal proceedings as a precondition for invoking of guarantees can be waived for credit facilities upto ? 50,000/- sanctioned on or after 01.01.2013, where the filing of legal proceedings shall be waived by competent authority. The RRL Cluster & CMO Classic shall recommend for claim lodgment after the waiver of legal action by the competent authority in such cases.

7 Request for initiation of legal action

lassic/ Recovery & Law cluster shall ensure initiation of legal action as per the policy, as lodgemment of claim can be done only after legal

8 Request for lodgment of claim with in time limit of the account.

MH classic/ Recovery & Law cluster shall submit the document to CGTMSE Cell HO, immediately after initiation of legal action for lodgement of claim (after lock- in period, if applicable)

9 Request for review/ Renewal of applications in the CGTMSE portal.

The CMH classic/ MSME cluster shall send request for renewal at least 15 days before expiry of limit to CGTMSE cell HO.

10 Request for settlement of CGTMSE loan account after receiving of claim installment.

In cases where claim has been settled by CGTMSE, the proposal from the borrower is received for settlement for his dues and settlement is approved by the respective competent authority, the information is to be submitted to CGTMSE cell head Office for lodging the same in the portal and remitting the amount to CGTMSE trust.

11 Request for closure of guarantee

The CMH classic/ MSME cluster/RRL cluster shall send request for closure of accounts to CGTMSE Cell Head office for online marking closure of account immediately after closure of account.

12 Subrogation of rights and recoveries on account of claims Paid

Under Credit Guarantee Scheme, whereby every amount recovered and due to be paid to the Trust shall be paid without delay, and if any amount due to the Trust remains unpaid beyond a period of 30 days from the date on which it was first recovered, interest shall be payable to the Trust by the bank at the rate of 4% above Bank Rate, for the period for which payment remains outstanding after expiry of the said period of 30 days. Annual audited Certificate relating to recoveries made post settlement of claims by CGTMSE Remittance made to trust submitted to CGTMSE Cell head office by CMO classic and CMO Recovery and law for further audit from central auditor and submit to CGTMSE trust

13 Declaration &Undertaking (D&U)

CMO classic and RRL Cluster have to send the application of lodgment of claim duly signed by Cluster Head/CMO classic Head (Annexure-III) well in time to CGTMSE cell Head office to enable them for lodging the same at the CGTMSE portal with in time limit

• Cir No. CIRCULAR NO. HO/ RMD/31/2017-18/ 355 DATE: 01.08.2017 –

COMMERCIAL CIBIL - Commercial (Other than Individual) CIBIL report only provides the

details of the credit facilities availed by the borrower from various member Banks/ FIs

registered with CIBIL. Presently, the Commercial CIBIL report does not provide any score or

rank in its report and overall report needs to scrutinized by the field functionaries.

The TransUnion CIBIL has launched CIBIL MSME Rank (CMR)– a credit risk rank for MSMEs. CMR is developed specifically for MSMEs which are classified based on aggregate exposure between 10 lakh to 10 Cr

CMR provides a ranking to the MSME based on its credit history data on a scale of 1 to 10, CMR-1 being the least risky MSME and CMR-10 being the most risky MSME

Our Bank has subscribed for inclusion of CIBIL MSME Rank (CMR) in Commercial CIBIL report for MSME borrower w.e.f. 01.08.2017. The CMR has been included as additional feature/information in existing Commercial CIBIL report The MSME borrower for the purpose of CMR represents borrower availing credit facility from Bank(s)/ FI(s) aggregate between 10 lakh to 10 Crore. The CMR grade shall be delivered in the Commercial CIBIL report of applicable borrowers only


Upon extraction of Commercial CIBIL report for MSME borrower (as defined above) w.e.f. 01.08.2017 by our Bank, in addition to existing information, the Commercial CIBIL report will also include CMR grade (CMR-1 to CMR-10) of the borrower alongwith brief rationale for the same To begin with, the CIBIL MSME Rank shall be used as indicative measure only and have not been linked as threshold for entry level or as determining factor for delegated power/ sanctioning authority of a credit proposal However, in case of CMR-7 to CMR-10, the Sanctioning Authority shall endeavour to obtain additional collateral security and Personal Guarantee for such credit proposals The CIBIL MSME Rank will help the Bank for adjudging the conduct of account of the existing/ prospective borrower across banking system. However, the Bank’s existing guidelines in regard to scrutiny of the Commercial CIBIL report shall remain unchanged All other Bank’s policy in regard to CIC report (CIBIL) shall continue as per existing norms The Credit Appraising Officials at all levels are advised to record/ incorporate and analyze the CIBIL MSME Rank grade as part of appraisal note alongwith brief rational enumerated in the report

• Cir No. CIRCULAR NO. HO/ i&c/2017-18/ DATE: 18.01.2018 - IMPERSONATION

and UNAUTHORISED use of CITI Brand - (1) CITIBANK N.A. has informed that some

third parties are involved in suspected fraud/impersonation and unauthorized use of CRTs

Brand and name for carrying out financial services. (2) It has also been informed that some

accounts have been opened in our bank also using brand name of CITI and doing financial

services to public which are unauthorized (3) In view of above, all the branches/CMOs are

advised to take note of the above and ensure that no account exists using CITI brand

pertaining to financial services and report to Inspection and Control Department. Corporate

Office, Gurugram at Email [email protected] if any instance is detected.

• Cir No. CS&P/69/17-18/895 date 25-01-2018 – Requirement Company Seal and PAN for opening an account- (1) "Banks should not seek the common seal in their account opening form, since it is not a mandatory requirement. Even in those cases, where the Memorandum of Association and Articles of Association of the company require affixing of Common Seal, the company shall be allowed to provide the same voluntarily and the account opening form of the Banks shall not have any such requirement for providing the company seal" (2) Further, the field functionaries are advised to adhere the recent Prevention of Money Laundering Second Amendment Rules with regards to obtaining of PAN at the time of account opening and strictly follow the same.

• Cir No. RMD/ciso/21/17-18/247 date 01-07-2017 – CYBER SECURITY-PETYA RANSOMWARE - HOW TO AVOID RANSOMWARE ATTACKS 1. Ensure that PC is equipped with Anti-Virus software and is updated with latest

definitions. 2. Don't open attachments in unsolicited e-mails, even if they come from people in your

contact list. 3. Create regular backup of your files (word, excel, pdf files etc) to limit the impact of data

or system loss. 4. Never click on a URL contained in an unsolicited e-mail. In cases of genuine URLs close

out the e-mail and go to the organization's website directly through browser. 5. Keep the operating system third party applications (MS office, browsers, browser

Plugins) up-to-date with the latest patches.


6. Disable remote Desktop Connections, if any 7. Scan the USB drive before its usage 8. Ensure the usage of authorised software's only 9. Disable macros in the Microsoft office documents 10. When visiting a Web site, type the address (URL) directly into the Web browser rather

than clicking a link within an email. Fraudsters often forge

STEPS TO BE TAKEN IF SYSTEM IS FOUND INFECTED 1. Isolate the system by disconnecting from Network. 2. Run Antivirus software 3. Preserve the Data even if it is encrypted. 4. Report the incident to ciso(S)obc.co.in and at isa(a>obc.co.in or nearest Cyber Crime

Cell.

• Cir No.HO/AB&FI/27/2017-18/date 19-08-2017 – Direct Benefit Transfer (DBT) and Bankers right to set off - The Reserve Bank of India through a communication to IBA has asked the Banks to forgo right to setoff against deposit accounts opened under DBT (Direct Benefit Transfer) where subsidies/relief is provided by the government under various welfare Direct Benefit Transfer schemes. In this regard IBA called a meeting of select Public and Private sector Banks on 23rd May 2017. In the meeting following consensus was emerged among the bankers > Banks are not agreeable to forgo their right to set off as a general rule. > Banks will consider forgoing their right to set off in specific instances where the

relief/assistance is linked to natural calamities such as flood, cyclone, earthquake etc. and are as a one-time measure based on the notifications issued by the Central/State Government.

> Banks are not agreeable to extend the concession to all cases of distribution of Government subsidy including subsidy routed through DBT, on a regular basis.

> Banks also don't have any specific policy under which banks consider ceding their legal right to set off.

• Cir No.HO/BB/GBC/103/17-18 date 11-12-2017 – Submission of Digital Life Certificates (

PLC ) through Jeevan Pramaan facility - Ministry of Finance (DFS) vide their letter No.8/8/2012-BOIII Dt. 06tn of December,2017 informed that Banks are insisting Pensioners to visit the bank personally for furnishing Life Certificates even when their pension accounts are linked to Aadhaar Number. Therefore, they have directed that the pensioners may submit Life Certificate either through the conventional method or availing the DLC methodology which is a voluntary decision of Pensioner and not to put any inconvenience in this regard. It may also be ensured that there is no discrimination against those pensioners who choose to submit the Life Certificate through the conventional means. To further promote adoption of DLC, Banks may facilitate pensioners who voluntarily offer to have their Life Certificate submitted online through the Jeevan Pramaan facility and provide necessary assistance for linking Aadhaar Number with their pension accounts.

• Cir No.HO AB & Fl : 6 3 :2017-18 date 10-01-2018 - Differential Rate of Interest

Scheme - scopes and Coverage – (a) The scheme will be operative in the entire country.

1.1 Target: Banks should lend under the scheme minimum of 1% of their gross advances as at the end of previous year.

1.2 In order to ensure that the weaker sections in the rural areas derive maximum benefit under the scheme and bulk of the advances are not preempted by urban/metropolitan areas, the banks operating the scheme will ensure that not less than 2/3rd of their advances under this scheme are routed through their rural and semi-urban branches. Correspondingly not more than 1/3rd of their credit under the scheme may go from their urban and metropolitan branch.

1.3 To ensure that person belonging to Scheduled Castes and Scheduled Tribes get their due share of benefits under the scheme, not less than 2/5th (40%) of the bank credit under


the scheme should flow to eligible borrowers belonging to Scheduled Castes and Scheduled Tribes.

(b) Eligibility Criteria: The categories of persons enumerated in following para 4 will be

eligible to the benefits of the scheme even if they have not tangible security of any worth to offer or cannot produce security/guarantee of a well to do party, provided they satisfy the criteria laid down below:

1. Family income: The ceiling of family income of the borrower under DRI Scheme is Rs. 18000/- per annum in rural areas and Rs. 24000/- per annum in urban and semi-urban areas. 2. He does not own any land or the size of his holding does not exceed one acre in the case of

irrigated land and 2.5 acres in the case of un-irrigated land. 3. Members of Scheduled Castes and Scheduled Tribes are eligible for the loan irrespective of

their land holdings, provided they satisfy the other criteria. 4. He can be helped to rise above his present economic level through a productive endeavor with

assistance from banks, the productive endeavor being such as would become economically viable within a period of say 3 years.

5. He does not incur liability to two sources of finance at the same time. 6. He works largely on his own and with such help as other members of his family or some joint

partners may give to him and does not employ paid employees on a regular basis.

Explanatory Note:

It is not intended that a borrower should be required to produce documentary evidence to establish his eligibility under the scheme. It is expected that the officials of the bank at the branch level would be conversant with the economic and other circumstances of the borrower. They may make such local enquiries as may be required in each case before sanctioning the loan, bearing in mind the conditions mentioned in the paragraph.

(C) Terms and conditions of loan: The terms and conditions of loan under the scheme will be as follows:-

1. Amount of loan will depend on the particular scheme proposed to be financed and should be adequate to enable the borrower to finance his requirements without having to borrow funds from another source. It is expected that normally, the maximum amount under the scheme may not exceed Rs. 15000/- and for housing loan Rs.20000/- per beneficiary.

2. The loan will be admissible in accordance with the specific requirement of the borrower. 3. Requirements of margin money not be insisted upon as the category of borrowers belong to

the weakest strata of society and may not always be in a position to furnish margin money. 4. Rate of interest will be uniformly fixed at 4 percent per annum. 5. Term loan : For the acquisition of fixed assets repayment shall not exceed 5 years, including a

grace period not exceeding two years on the repayment of principal. The repayment schedule will be worked out in each case having regard to the nature of the activity of the borrower and the economics of the scheme. In assessing the surplus for the payment of interest and principal, due allowance should be made for the sustenance requirements of the borrower himself.

6. The assets purchased with the loan may be hypothecated to the bank. In addition, in appropriate cases of loans to a homogeneous group of borrowers, group guarantees may be accepted.

7. The cost of insurance of the assets charged to the banks, if considered necessary, should be borne by the bank.

8. The banks may consider some suitable initial moratorium in repayment, if so warranted. 9. For installation of Solar Home Lighting system

Institutions: Following institutions will be eligible for credit under the scheme. Orphanage and Women's Homes where saleable goods are made and for which no adequate and dependable source of finance e.g. endowments or regular charities, exist. Institutions for physically handicapped persons pursing a gainful occupation where some durable equipment and/or continuous supply of raw material is useful.


Note 1: Institutions, for physically handicapped persons, orphanages and women's Homes will be exempted from income criteria. However, it should be ensured that these institutions utilize he funds for productive purposes only and not for meeting their normal administrative and establishment expenses. It is also necessary to verify from independent sources about the genuineness of these institutions.

Note 2: The term physically handicapped persons, includes mentally retarded persons' also. Note 3: The maximum amount of borrowers for such institutions will be so calculated that the assistance per beneficiary does not exceed the ceiling fixed for individuals under the scheme. Leprosy Affected Persons -general loans for employment Generation

• Cir No.HO/RMD/84/2017-18 date 19-12-2017 – DUE DILIGENCE ETC UPDATED

GUIDELINES -

DUE DILIGENCE –

Format

Observation on Tax Registration/ Tax payments by the borrower such as PAN/ GSTIN/ TAN / Service Tax/

VAT/ Excise Duty registrations (as applicable).

Credentials & antecedents of borrower(s)/ Promoters / Guarantors/ Group company have been

verified from at least two persons.

However following shall be exempted for market reference:

• Central/ State Govt. Departments/ Undertakings / Establishments i.e. Mandi Boards,

Improvement Trusts, Municipal Corporations and Universities etc

• Listed Companies.

In Case of Company/LLP: Audited Financial Statements submitted to the bank have been

compared/verified with the last available financial statement filed with ROC / BSE or NSE (In case of

Listed companies)

Following particular has been incorporated in revised Due Diligence format:

CERSAI search

CREDIT INFORMATION REPORTS BY BANKS

♦ In instances where such CIR as per IBA prescribed format is not provided within 15 days (from the date of

letter sent through registered / speed post) by other Bank(s)/FI(s), the Branch/ Cluster shall obtain SA

Certified statement of account maintained with other Bank/FIs for last 6 months to ensure that the existing

credit facilities are classified as standard regular with them.

• In case information is shared as per exchange of information guidelines under JLA/Consortium/ Multiple

Banking Arrangements, CIR as per IBA guidelines shall not be insisted.

Note: CIR as per IBA guidelines shall be used for all cases other than Transfer/Takeover of Borrowal Account

VERIFICATION & AUTHENTICATION OF THE DOCUMENTS SUBMITTED BY THE BORROWER/ APPLICANTS.

In cases where the borrower is a company/LLP, the financial statements should be verified by the Branch/C/usfer officials with the Registrar of Companies (ROC) records (through website: www.mca.gov.in)

The Income Tax Return {\TR-submitted online) of the borrower/ Sole Proprietor/Partner/Promoter Director

/Directors/ Guarantors, in case of all credit proposals includina retail credit proposals, shall be verified bv

j generating the Income Tax Return (ITR) in the presence of the Bank's authorized official. The name of the


authorized Bank official and details of the place and date where Income Tax Return (ITR) was generated shall

be kept on record.

Deleted Revised Format (d1) Certificate in reference to the Loan Documentation that all documents have been verified from the relevant sources as per Banks' Guidelines' (Merged with Due Diligence Format)

DUE DILIGENCE (SOP) TO BE EXERCISED BEFORE DISBURSEMENT OF TERM LOAN SANCTIONED TO BORROWERS FOR PURCHASE OF CAPITAL GOODS INCLUDING CAPITAL EQUIPMENT AND PLANT & MACHINERY)

Particulars Mode of undertaking Due diligence

Whether the supplier is in the same / similar line of Business and deals with the same / similar types of goods / equipments for which the Term Loan is sanctioned

The same may be verified from the following:

Type of business operated by suppliers,

Company website,

Market enquires,

Competitors, etc.

A report from an independent aqencv like Dun & Bradstreet (D&B) be obtained to ascertain whether the supplier deals in the goods/machinery that is being procur

Applicability: Borrower availing credit facility of above 10.00 Crore

A report from an independent agency like Dun & Bradstreet (D&B) be

obtained to ascertain whether the supplier deals in the

goods/machinery that is being procured

GUIDELINES ON CREDIT INFORMATION REPORTS OF THE BORROWERS PROVIDED BY THE CREDIT INFORMATION COMPANIES (CICs) VIZ TRASUNION CIBIL: SCRUTINY SUMMARY REPORT OF CONSUMER/ COMMERCIAL CREDIT INFORMATION REPORT (CIR)

Tarns Union CIBIL has revised its CIBIL commercial report with additional features. All the information which is to be reported in scrutiny summary report is now readily available in revised report. In view of the above and to avoid duplicity of work, scrutiny summary report is dispensed with.

MANDATORY OBTENTION OF AUDITED FINANCIAL STATEMENT OF THE BORROWER(s) Mandatory obtention of Financial Statements is required as per following:

Category Statutory Criteria© Exposure Criteria Financial Paper

Requirement

Corporate Borrower (As per Companies Act) As per Companies Act Irrespective of

Exposure

Audited Financial

Statement

Non- Corporate Borrower Not falling under exempted

category for Tax Audit as per

Income Tax act.

Irrespective of Exposure Audited Financial

Statement

Falling under exempted category for Tax Audit as per Income Tax act.

Above 20.00 Lacs CA Certified Financial

Statement

Upto 20.00 Lacs Self-Certified Financial Statement


• In Case of Business: Turnover/Gross Receipts not exceeding 2.00 Crore p.a. subject to Profits assumed

at 8.00% or higher (6.00% or higher if in Digital Mode*)

• In case of Professionals: Gross receipts in profession not exceeding 50.00 Lac p.a. subject to Profits

assumed 50.00% or higher of Gross receipts/sales.

• In Case of Transporters: Profits assumed at 7500/- per Vehicle per month. (Not owning more than 10

Goods vehicles).

• Cir No.HO/DBD/15/2017-18/882 date 20-01-2018 – ESTABLISHING OF "ELECTRONIC

FRAUD RISK MANAGEMENT (eFRM) CELL" - The eFRM cell shall be nodal office for handling, investigating, compensating and reporting for the unauthorized/ fraudulent electronic transaction. The said cell shall also handle the Card Fraud Risk Management system for establishing robust and dynamic fraud risk detection and prevention mechanism

This team shall henceforth handle all matters related to reported unauthorized/ fraudulent transactions through use of any of the e-channels of the Bank such as Debit Cards, Internet Banking, Mobile Banking, UPI, Banks Wallets etc. 1. The said team shall be responsible for follow-up & coordination with all concerned parties,

investigation, taking approvals from competent authority for denying or accepting any case, carrying out necessary accounting for such transactions, insurance claims and ensuring closure of each reported case in time-bound manner.

2. The eFRM cell shall henceforth serve as the back-office and single point of contact for our offices/ other Banks/ regulatory authorities for disputed fraudulent transactions through e-channels.

3. The customer shall report such fraudulent transactions & follow-up with their parent branch only. Such complaints shall be escalated to eFRM cell (e-channels) at Head Office by branch through their respective CMOs in coordination with Digital Banking cluster offices.

4. All concerned are advised to report disputed e-channels related fraudulent transactions to above team only henceforth for an early action and resolution.

5. The contact details of eFRM Cell are given below:- Email-id - dbd.frm(Q)obc.co.in

• Cir No.HO/RMD/35/2017-18/362 date 04-08-2017 – ELIGIBLE EXTERNAL

RATING AGENCIES - ADDITION OF INFOMERICS VALUATION AND RATING PVT.

LTD (INFOMERICS) - Accordingly the branches may advise the borrowers to get

themselves rated from any of the following domestic credit rating agencies for the purposes

of risk weighting their claims for capital adequacy purposes

1. CARE LIMITED 2. CRISIL LIMITED 3. INDIA RATINGS AND RESEARCH PRIVATE

LIMITED 4. ICRA 5. BRICKWORK RATING INDIA PRIVATE LIMITED 6. SMERA RATINGS

LIMITED 7. INFOMERICS VALUATION AND RATING PRIVATE LIMITED • Cir No.HO/ RMD/46/2017-18 date 19-08-2017 - BANK’S SCHEME FOR

FINANCING AGAINST FUTURE RENTAL / LEASE RENTAL DISCOUNTING (LRD) OF PROPERTIES

PARTICULAR BANK'S POLICY NORMS (REVISED)

Purpose • The applicant (including landlord of Bank's premises) shall utilize funds for undertaking any lawful business activity, which includes: Expansion of existing activity. Financing of any new lawful business activity except speculative activity. Augmentation of long term resources for working capital management/ acquisitions / refinance of fixed assets/ meet contingencies or liquidity crunch of existing business activity. To meet any kind of financial contingencies for lawful activities. Repayment of dues of existing borrowing taken for economic activity.

Eligibility All property owners/ builders who have let out their property or part of the property under a written lease deed/ sub lease deed/ Rent Deed to the following: Public Sector Undertakings/ Govt. / Semi Govt. & reputed corporate, Institutions, Insurance Companies and Multinational Companies. Reputed Private Schools/ Colleges (Approved by/ affiliated to State Board/ Universities/ other Govt. Body). Reputed Private Hospitals/ Nursing Homes. Franchises/ Dealers/ Distributors of Reputed Corporate. Residential Accommodations on lease basis to reputed organizations. Financing against Future Rentals is not to be permitted in case property owners have let out their

roperty to their allied/sister concerns. However in exceptional cases, HLCC-ED/ CAC/ MCB may consider such cases

within their respective Delegated Powers.

In addition to the above, the finance under the scheme may be granted for purchase of already leased out (under a


written lease deed/ sub lease deed/ Rent Deed) property. However, in such case, an undertaking/ Letter of Intent from the Lessees shall be obtained that they intend to continue in the leased premises/property as per existing terms of Lease deed (already executed between existing lessor and lessee). Further, all other compliances on the part of lessee as stated in this policy guidelines shall be complied with.

Tenor of Loan Advances upto Rs.10.00 Crore: (MSME Vertical borrowers) • Remaining period of lease deed or 144 months whichever is earlier.

Advances above 10.00 Crore: (Mid/ Large Corporate Vertical borrowers) Remaining period of lease deed or 144 months whichever is earlier. However, in case of reputed corporate (i.e. Lessors having External Credit rating of BBB- or better availing Loan

under Bank's LRD scheme above ^10.00 Crore) with multiple lease deed or reasonable surety of continuity of lease rent or renewal of lease deed on mutual agreed terms & condition or considering the demand of premises for rent which will ensure easy replacement of lessee, the tenor of the facility may be granted to a maximum of 144 months, irrespective of the underlying remaining period of lease.

urther, in cases where the loan period is proposed above 10 years, the analysis of lessee shall be undertaken as under: a)Where number of Lessee is upto 5: In such cases, the External Rating (if available), Financials with adequate cash flows of all the lessees shall be analyzed and recorded in the process note. b)Where number of Lessee exceeds 5: In such cases, the analysis of lessee (exceeding

25% of monthly lease rental) shall be undertaken factoring External Rating (if available), Financials with adequate cash flows of these lessees shall be analyzed and recorded in the process note. Further, the delegated authority for such cases shall be HLCC-ED/CAC/MCB only, within their respective delegated authority.

) Advances to Landlord of Bank's premises (irrespective of Loan Amount) In cases where loan has been sought by the landlords of Bank's premises and where lease deed is renewable on the mutually agreed terms and conditions, the tenor of loan shall be maximum of 144 months including unexpired lease period subject to the condition that the lessor shall undertake, that in case of non-renewal of lease due to any reason whatsoever after the expiry of existing lease, to agree for conversion of balance outstanding into loan against immovable property and all the terms and conditions of that scheme including the prevailing rate of interest shall be applicable in the account.

Facility •Term Loan Overdraft.(in exceptional cases, HLCC-ED/ CAC/MCB may consider sanction of the Loan against Future Rental in the form of Overdraft on Drawing Power (DP) Reducing basis.)

he Overdraft Limit shall be adjusted within a maximum period of 144 months or the residual lease period, whichever is earlier (as prescribed for Term Loan option), by reducing Drawing Power (DP) and the DP will be reduced/regulated on a monthly basis (on the due date of receipt of monthly rental, as per lease agreement) by taking into account the interest to be levied and lease rent recoverable.

here the rent is receivable by the borrower on quarterly basis, the Drawing Power in Overdraft facility shall be reduced on quarterly basis and at the beginning of the period.

he entire sanctioned Overdraft limit should be fully adjusted within a maximum period of 144 months or the residual lease period, whichever is earlier.

• Cir No.HO/ acct/6/2017-18/ 246 date 28-06-2017 - Implementation of Goods & Service Tax (GST) Act in the Bank - Definitions CGST stands for Central Goods and Service Tax and SGST stands for State Goods and Service Tax both shall be on Intra - State supplies of goods or services in India. IGST stands for Integrated Goods and Service Tax shall be on Inter State supplies of goods or services in India- levied and collected by the Centre. (IGST shall be sum of CSGT and SGST). 1. Center and States will levy CGST and SGST on the same tax base. 2. CGST will replace all central indirect taxes ( Excise duty and Service Tax) on domestic

goods/services excepting excise duty on tobacco products, motor fuels, and luxury goods 3. SGST is likely to replace the following state taxes: sales tax/VAT; entertainment taxes;

entry tax; luxury tax; purchase tax; taxes on lottery, betting and gambling; cesses and surcharges

4. IGST to be levied on inter-state supply 5. IGST will be levied on imports

Destination Based Consumption Tax GST is a destination based consumption tax. Destination based consumption tax means that state and central taxes levied at different stages of the supply chain will be totally shifted to the final destination, consumers, and the destination state will get the full SGST paid by its residents

A. Rate of GST : At present service tax rate on Banking and Financial Services is 15% (i.e. Service Tax @ 14% plus 0.50% Krishi Kalyan Cess and 0.50% Swatch Bharat Cess). Under GST regime, GST rate


on Banking & Financial Services will be 18%. No Cess yet been proposed by the Central / State Government till now. This rate of 18% will consist of either Central Goods & Service Tax (CGST) @ 9% plus State Goods & Service Tax (SGST) @ 9% or Inter State Goods & Service Tax (IGST) @ 18% Note:- In case of Union Territories, the SGST is known as UGST i.e. Union Territory Goods & Service Tax. Incidence deciding charging of SGST and CGST or IGST will depend upon the state of the branch and state of the customer receiving services. Logic of the same is given as under: If the state of the branch providing service and state code mentioned in GSTIN of the customer (B2B customer) or state of communication address (B2C customer) is same then the SGST (@9%) and CGST (@9%) will be charged. If the state of the branch providing service and state code mentioned in GSTIN of the customer (B2B customer) or state of communication address (B2C customer) is different, then IGST (@18%) will be charged. • Cir No.HO/ rmd/95/ 836 date 06-01-2018 - INCORPORATION OF

UNCONDITIONALLY CANCELABLE CLAUSE (UCC) IN SANCTION TERMS & CONDITIONS IN ALL BORROWAL ACCOUNTS. - In compliance to CRMC directions all field functionaries are advised to endeavor to incorporate the Unconditional Cancellability Clause (UCC) in terms & conditions as under: 1. For the fresh accounts the Unconditional Cancellability Clause (UCC) shall be

incorporated at the time of sanction. 2. For the existing borrowal accounts, the Unconditional Cancellability Clause (UCC)

shall be incorporated at the time of the renewal of the accounts.

A. If the UCC is accepted by the borrower, the Bank shall take into effect for not allocating capital for these accounts for unavailed/undrawn portion of limits.

B. The format for cancellation of unavailed limit is attached as Annexure I.

• Cir No.HO/ACCT/18/17-18/694 date 29-11-2017 – Income Tax guidelines regarding incurring expenditure in cash – "Expenditure in respect of which a payment or aggregate of payments made to a person in a day, otherwise than by an account payee cheque drawn on a bank or account payee bank draft or use of electronic clearing system through a bank account, exceeds ten thousand rupees, no deduction shall be allowed in respect of such expenditure."

Accordingly, branches/offices are advised to ensure that no cash payment exceeding Rs.

10,000/- (Rs. Ten Thousand) is made in respect of any expenditure attracting abovementioned provisions under the Income Tax Act.

• Cir No.HO/ HO/ l&C/ 8 /2017-187 254 date 03-07-2017 – LEGAL AUDIT OF TITLE

DOCUMENTS OF MORTGAGED PROPERTY IN LARGE VALUE LOAN ACCOUNTS HAVING OVERALL CREDIT EXPOSURE OF Rs.5.00 CRORE & ABOVE - RBI vide circular no. RBI/2012-13/524.DBS.FrMC.BC.No.07/23.04.0.001/2012-13 dated 07.06.2013 has directed that Banks should subject the Title Deeds and other documents in respect of all credit exposures of ? 5.00 Crore and above to periodic Legal audit and re-verification of title deeds with relevant authorities as a part of regular audit exercise till the loan is fully repaid. Accordingly, instructions for action to taken by the field functionaries were advised vide our circular No. HO/ l&C/ 43 /2016-17/ 912 dated December 23, 2016 and all the field functionaries were advised to get legal audit completed in all the remaining accounts and rectify the irregularities pointed out in the legal audit reports without any delay.

• Cir No. HO/CS&P/35/2017-18/440/ dated 04-09-2017 – LLP (Limited Liability Partnership) - KYC documents for opening of Current & Term-deposit accounts - KYC documents required to open account of Limited Liability Partnership as under :-

a) Certificate of Registration issued by Ministry of Corporate affairs


b) Copy of LLP agreement. c) PAN of LLP d) KYC Documents of the Beneficial Owner (i.e. partners) along with Designated Identification

Number (DIN) allotted by MCA to them The brief comparison between Registered Partnership Firm and LLP is detailed as below :-

Creation It's created by mutual understanding of

partners

It's created by law i.e., under LLP Act, 2008.

Registration Optional Compulsory

Liability It has no separate legal entity. Partners are

collectively referred to as 'firm'.

It has separate legal entity. The liability of partners will

be limited to their agreed contribution in the LLP.

Assets Partnership firm can purchase assets in the

name of partners only.

LLP can purchase assets in its name.

Legal Only registered partnership firm can sue. LLP can also sue and be sued.

Name No such requirement 'LLP' has to be suffixed.

Designated Partner Identification Number

No such requirement Every partner of LLP must have a valid DIN

Voting Right No such right Each partner has one vote

Governing Law The Indian Partnership Act, 1932 and various

rules made there under

The Limited Liability Partnership Act, 2008 and various

rules made there under

Annual Account and

Annual Return

Not required AA and AR to be filed with the ROC Annually.

Audit As per Income Tax Act only. As per LLP Act 2008, audit is compulsory except if

turnover is less than Rs 40 lakh and for professional Rs

25 lakh. Income Tax Audit also as applicable

Members Minimum 2 and maximum 10 for banking and

20 for others

Minimum 2 and maximum has no limit

• Cir No. HO/INSU (TPP)28/2017-18/803/ dated 30-12-2017 –REVISED ORIENTAL BANK MEDICALIM POLICY 2017 w.e.f. 1st Jan 2018 – The main features of the products are outlined here below:

a. Improved coverage in Ten Slabs up to 10 Lacs. Sum insured of these floating policies covering family of proposer and/or dependent members ranges from Rs 1 lacs to Rs 10 lacs.

b. Family definition has been increased to Maximum of five (Self+Spouse+Three Dependent Children).

c. Maximum entry age 79 years for all members with lifelong renewals allowed. d. Single premium charged based on the age of the proposed accountholder.

e. Organ donor benefit, when insured person is the recipient (Covers Inpatient Medical

Hospitalisation expenses). f. Increase in day care procedures upto 116. g. Free Look period available. h. Migration facility to other Retail Products of Oriental also available. i. Income Tax benefits under Section 80D of the IT act.

OBC-ORIENTAL MEDICLAIM POLICY

PARTICULARS DESCRIPTION

Sum Insured Options Ranging from Rs. 1 Lac to Rs. 10 Lacs, at an interval of Rs. 1 Lac each

Policy Tenure 1 year

Who can be covered Self, Spouse, 3 Dependent Children (1+1+3)

Pre acceptance medical check up Not Required

a Criterion

Age Bands 3 bands: 0-40 , 41-60 and 64 and above

Minimum Entry - Proposer 18 yrs

Minimum Entry - Dependent Children 91 days

Maximum Entry Age - Self & Spouse 79 years (Age will be completed age as on the date of commencement of the policy.)

Maximum Entry - Dependent Children 26 years (in case of Male child) Female child can be covered until she gets married.


Renewal Age Lifelong

Benefits under the Policy in Brief*

Pre-Hospitalization Upto 30 days

Post-Hospitalization Upto 60 days

Room Rent 1% and 2% of Sum Insured per day for Normal and ICU

Organ Donor Benefit-When Insured is Covers in-patient Hospitalisation Medical the recipient 1 expenses

AYUSH treatment (Ayurveda, Yoga &

Naturopathy, Unani, Siddha and Homeopathy)

Covers in-patient treatment in a Government hospital or in any institute recognised by Govt,

and/or accredited by Quality Council of India of National Accreditation Board on Health OR in :

i. Teaching hospitals of AYUSH colleges recognised by Central Council of Indian

medicine (CCIM) and Central Council of Homeopathy (CCH)

ii. AYUSH hospitals having registration with Government authority under appropriate Act in

the State / UT and complies with the following as

minimum criteria

a. has at least 15 inpatient beds

b. has minimum 5 qualified and registered AYUSH doctors

c. has qualified paramedical staff under its employment round the clock.

d. has dedicated AYUSH therapy sections

e. maintains daily records of patients and makes these accessible to the Insurance

company's authorized personnel.

Domiciliary Hospitalization Benefit Upto 10% of Sum Insured, Maximum Rs.25000/-during the Policy period.

Daily Hospital Cash Allowance - only in respect

of the insured Account holder

Rs.200 per day of hospitalization, maximum compensation being Rs.1000 during the policy

period, subject to claim admissibility.

Ambulance Re mbursement upto maximum Rs.1000 in any Policy period, subject to claim admissibility.

Day Care Procedures 116 named procedures

Funeral Expenses Lump sum payment of Rs.1000 per Insured person in case of death of the insured person,

subject to claim admissibility.

Grace Period for Renewal Within 30 days for renewal of policy, subject to conditions

Cashless Facility Provided at network hospitals

Free Look Period ❖ This policy provides for a free look period. The free look period shall be applicable at

the inception of the fresh policy and the insured is allowed a period of 15 days from the

date of receipt of the policy to review the terms and conditions of the policy and to return

the same if not acceptable.

❖ If the Insured has not made any claim during the free look period, and exercises this

option, the Insured shall be entitled to

a. refund of the premium paid less any expenses incurred by the Insurer on medical examination of the Insured Persons and the stamp duty charges or

b. where the risk has already commenced and the option of return of the policy is exercised by the Insured, a deduction towards the proportionate risk premium for period on cover or

c. where only a part of the risk has commenced, such proportionate risk

premium commensurate with the risk covered during such period.

❖ Premium on cancellation shall be refunded within 15 days from the date of receipt of

request for Free look cancellation.

• CiR No. HO/Udbhav/11/2017-18/872 dated 17-01-2018 – REVISED GUIDELINES

REGARDING DEALING OF SISTER/ALLIED CONCERN OF LARGE CORPORATE/ MID CORPORATE BORROWERS

a. The borrower as well as the sister/ allied concerns of the borrower shall be dealt by the Vertical (i.e., at the Branch Office/ Cluster Office level as well as at the Head Office) of the largest borrower by exposure in the Group.

b. The group whose largest borrower has exposure above 50 Crore shall be dealt by Large Corporate Vertical whereas the group whose largest borrower has exposure above 10 Crore and upto 50 Crore shall be dealt by Mid Corporate Vertical.

c. Besides, the group whose largest borrower has exposure upto 10 Crore shall continue to be dealt by MSME Vertical.


d. However, Loan against Deposit and one time Bills Purchased under Letter of Credit (BPLC) shall not be considered while computing the exposure of the borrower for determining the Vertical of the Borrower.

e. The Large Corporate Borrowers as well as the sister/ allied concerns of Large Corporate Borrowers shall be dealt by the Large Corporate Branches at the field level and Large Corporate Vertical at Head Office.

f. Similarly, Mid Corporate Borrowers as well as sister/allied concern of Mid Corporate Borrowers shall be dealt by the Mid Corporate Branches at the field level and Mid Corporate Vertical at Head Office.

g. In case of centres, where Large Corporate Branches are not located, Mid Corporate Branches shall deal with Large Corporate Borrowers and their sister/allied concerns.

h. Further, in case of centres where Large/ Mid Corporate Branches are not located, Large/Mid Corporate Borrowers as well as their sister concerns shall be dealt by Cluster Office (MSME).

i. In case sister/ allied concerns of Large/ Mid Corporate Borrowers are being dealt by the Branch Offices at different centres, the Vertical Head (Large Corporate/ Mid Corporate Business) shall permit the dealing of sister/ allied concerns of Large/ Mid Corporate Borrowers by Large Corporate Branch /Mid Corporate Branch/ Cluster Office (MSME)/ Classic Branches, as the case may be, located at that centre on case to case basis under intimation to respective Vertical Head.

j. In case of centres like National Capital Region (NCR), Mumbai etc., sister/ allied concerns of Large/ Mid Corporate Borrowers shall be preferably dealt by one Large/ Mid Corporate Branch. However, Vertical Head (Large Corporate/ Mid Corporate Business) may allow dealing of sister/ allied concerns of Large/ Mid Corporate Borrowers by different Branch Offices on case to case basis.

k. In order to ensure effective monitoring of assets managed by various Business Verticals, assets under Large Corporate and Mid Corporate Vertical shall also be reported in addition to Vertical wise business.

l. The 'Group Id' shall be used for identifying assets under various Business Verticals i.e., Large Corporate Business, Mid Corporate Business, MSME, and Classic Branches.

m. The functionaries at field level as well as Head Office shall ensure that the files are handed over to the respective Offices/Verticals as per the revised guidelines on 'Dealing of Sister/ Allied Concern of Mid Corporate/Large Corporate Borrowers' by January 30, 2018.

• CiR No. HO/msmE/24/2017-18/327 dated 19-07-2017

Amendments/Modifications in MSME Plus Scheme Changes/Amendments

External Credit Risk Rating: For Fresh/Existinq/Green Field borrower accounts under MSME Schemes havinq limits above 5.00Crore to 10.00 Crore-

Not mandatory for exposure upto Rs. 10.00 Cr. However, if the account is externally rated and rating is

upto A, the sanctioning authority may give concession in ROI of 0.25%. Beyond Rs. 10.00 Cr external

rating is must and shall be obtained before disbursement. The external rating should be within investment

grade and this clause shall invariably be stipulated in the sanction letter

For Fresh/Existing/Green Field borrower accounts under MSME schemes having Limit up to ? 10.00 Crore-

Note:-Delegated powers in relation to External rating shall prevail as per RMD circular from time to time

Endeavour should be made to get the account SME external rated and if the rating is up to MSE 4, the

sanctioning authority may give further concession in ROI of 0.25%.(NSIC also bear rating fee to the

extent of 75% for SME Ratings from SMERA in case of MSME customers).

Note 2: Delegated powers in relation to External rating shall prevail as per RMD circular from time to

time.

Note 2: Delegated powers in relation to External rating shall prevail as per RMD circular from time to time

Acceptable financial Ratio as per last audited Balance Sheet, latest available SA certified Provisional Balance sheet (for existing & New Borrowers, in case of first year of operation). However, if financial ratios remains below the benchmark as stipulated in the scheme after


obtaining latest ABS after sanction, applicable ROI as per conventional loan policy is to be charged ab-initio. Besides, all other type of concession permitted under the scheme shall also be withdrawn ab-initio.

Current Ratio/Adjusted Current Ratio: 1.17:1 (for working capital limits up to f 5.00crore)

1.25:1 (for working capital limits above f 5.00crore)

Current Ratio/Adjusted Current Ratio if collateral is more than 100%:

• 1.10:1 (for working capital limits up to f 5.00crore)

• 1.17:1 (for working capital limits above f 5.00crore)

Debt Equity Ratio/ Adjusted DE ratio:- Upto 3:1

Leverage Ratio/ Adjusted Leverage Ratio:-Upto 4:1

Financial Ratios viz Current Ratio/ Adjusted Current Ratio, Debt Equity Ratio/ Adjusted DE ratio, Leverage ratio/Adjusted Leverage ratio are applicable for Working Capital Limits and DSCR is applicable for Term Loan.

Internal Credit Risk Rating should be minimum OBC5 for last two years (in case of existing borrower). For new borrowers rating should be OBC4 (in Take over case also under General area/Restricted area of lending) and OBCGF4 in case of Greenfield projects.

Process Fee/ Upfront Fee:

Concession of 50% will continue in subsequent years also if the account is eligible to be covered under the scheme

Reckoning Collateral Security:

• Actual residual value of primary security in the form of Land & Building (as per the latest valuation report) mortgaged with the Bank over 150% of the total loan amount can be reckoned for Collateral

• CiR No. HO/msme/43/2017-18/3 dated 02-01-2018 – Rating all Business Loans upto 10.00 lacs - "All the business loan accounts up to Rs. 10.00 Lacs shall be rated for a period of three years irrespective of schemes and the Credit Risk Rating shall be done at the time of renewal.

• CiR No. HO/msmE/57/2017-18/890 dated 29-01-2018 – INCREMENTAL CREDIT EXPOSURE (FRESH/ ENHANCEMENT/ADHOC/OVERLIMIT) FOR BORROWERS AVAILING AGGREGATE CREDIT EXPOSURE OF ABOVE f 5.00 CRORE TO BE CONSIDERED ONLY FOR BORROWERS HAVING EXTERNAL CREDIT RATING OF A & ABOVE - WITH IMMEDIATE EFFECT – (1) The Bank shall not grant any incremental exposure to Externally Unrated borrowal account having aggregate exposure above Rs. 5.00 Crore (2) The above threshold linked to external rating shall be applicable for all category of advances (other than exempted categories), irrespective of Area of Lending and coverage under Schematic Lending of the Bank. (3) The exempted categories shall include exposure to: [ a. Government of India and State Government; b. Exposures where the principal and interest are fully guaranteed by the Central/ State Government.c. Reserve Bank of India (incl. Food Credit), d. Rural Infrastructure Development Fund (RIDF) deposits placed with NABARD.e.Exposures secured by Eligible Financial Collateral/ Credit Risk Mitigation (CRM) viz Bank's Own Deposit, Government under standardised approach for credit risk capital computation. f. Negotiation of Inland Bills under L/C subject to compliance of minimum regulatory CRAR of LC issuing bank.] Renewal of Credit facilities at existing/ reduced level: Renewal of credit facilities at existing//reduced level can be granted by respective sanctioning authority, irrespective of External Rating.


• CiR No. HO/CS&P/21/2017-18/277 dated 07-07-2017 – Amendment in KYC/AML Policy- Opening of CASA account by Resident Individual as per name spelt in Aadhaar Card / Acknowledgement Receipt - Keeping in view the fact that Aadhaar is most widely available document as well as the same is most authenticated document as such, the Board of Directors, during the meeting held on 29th June 2017 vide Agenda item no. A-48, has approved that "name spelt on Aadhaar Card / Acknowledgement Receipt (except in the states of Assam and Meghalaya) be taken as correct name for opening the account

• CiR No. HO/BB/40/2017-18/279 dated 07-07-2017 – OPENING OF CURRENT ACCOUNTS BY BANKS (Self Regulatory Mechanism for accounts having an exposure of Rs. 5 Crore & above from the Banking Industry) The Branch / CASA Back Offices prior to opening a current account should ascertain through CRILC whether the customer is availing facility from any bank and the following guidelines be followed for accounts having exposure of Rs. 5 Crores and above from the Banking industry: a) In case the account is reported better than SMA-1 category, the current account opening bank to request the lead bank (as per CRILC) on the designated email id for NOC/Permission. If such NOC/Permission not received from the lead bank within 15 days from the date of request, the bank may open the current account without waiting further for the NOC / permission and thereafter advise the lead bank. b) In case the account is reported under SMA-1 category & above the current account opening bank should mandatorily obtain prior NOC/ Permission from the lead bank. c) If lender bank at any point of time after opening of the account objects to the same, especially indicating irregularity in accounts, the current account holding bank (non-lender) needs to close such accounts by providing due notice (30 days) to the account holder/ borrower and remit the closure proceeds to the lead bank. Necessary steps to be taken without delay to close the account

• CiR No. HO/CS&P/56/2017-18/726 dated 11-12-2017 – OPENING OF CURRENT

ACCOUNTS BY - Restriction on opening the account of Partnership Firm where HUF is one of the Partner - It is to clarify that Partnership is defined in section 4 of the Indian Partnership Act, 1932 as, "relationship between persons who have agreed to share the profits of business carried on by all or any of them acting for all." Hence to constitute partnership, the partners should be a person. Since, HUF is not a "person", but only group of persons belonging to the same family and carrying on the family business, hence HUF cannot be a partner in a Partnership firm In view of above, the revised guidelines are as under: -

1) No fresh accounts / Cust-ld of Partnership firm with HUF as one of the partner are to be opened.

2) In case of activation of Dormant account, the account shall be activated after getting revised Partnership Deed without HUF as one of the partner.

3) In case of existing accounts / Cust-ld, the operation in the accounts shall continue, However, the branches shall make efforts to update customer for submission of revised Partnership Deed i.e. without HUF as one of the partner. • CiR No. HO/AB&FI/69/2017-18/893 dated 23-01-2018 - Introduction of payout cap

on claim settlement - It has now been decided by CGTMSE to introduce a cap on total claim settlement (i.e. settlement of 1st and 2nd installment of claim), based on the fee and recovery (post settlement of claim) remitted by the Bank. Claims will be settled to the extent of two times of the fee including recovery (post settlement of claim) remitted during the previous financial year. Any claim lodged / received exceeding two times of the total fee including recovery (post settlement of claim) remitted by Bank will be suspended till such time the position is remedied i.e. payout is brought well within the payout cap limit.

• CiR No. HO/AB&FI/26/2017-18/406 dated 16-08-2017 – PMEGP - updation of TDR details of Margin Money Subsidy on online e-portal - As per PMEGP guidelines the bank has


to transfer the margin money subsidy within 48 hours into the TDR account of the beneficiaries. These TDR details are to be uploaded on online e-portal. Action Point for Classic Branches

• The branch shall claim the Margin Money Subsidy after sanction and disbursement of credit facility.

• The branch shall transfer the margin money subsidy within 48 hours into the TDR (Term Deposit Receipt) account of the beneficiaries.

• The branch shall update TDR details of Margin Money Subsidy on online PMEGP e-portal Action Point for Udhbav Branches

• The branch shall claim the Margin Money Subsidy after sanction and disbursement of credit facility by MSME Cluster

• The branch shall transfer the margin money subsidy within 48 hours into the TDR account of the beneficiaries.

• The branch shall update TDR details of Margin Money Subsidy on. Online PMEGP e-portal Action Point for MSME Clusters

• MSME Clusters shall ensure that the branch has claimed the Margin Money Subsidy after sanction / disbursement of credit facility, kept the margin money in TDR account of beneficiary and updated the TDR details of Margin Money Subsidy on online PMEGP e-portal.

• CiR No. HO/INSU (TPP)/25/2017-18/785 dated 26-12-2017 – Personal Accident Insurance Cover of Rupees Ten Lacs under Oriental Pratham Account Scheme - Bank has decided to provide Free Personal Accidental Insurance Cover of Rs 10 Lacs (Death/Total Permanent Disablement) for account holders of Oriental Pratham Account Scheme through The Oriental Insurance Company Ltd. as detailed in Circular No. HO/CRG/136/2017-18/752 dated 15 12.2017.

• CiR No. HO/ BB-GBC / 52 /2017-18/344 dated 28-07-2017 - Premature closure of Public Provident Fund (PPF) accounts- clarifications - i) The requirement of payment of a fee of Rs. 50/ for each year of default along with arrear subscription of Rs. 500 for each year, prescribed under para 7 (2) of the PPF scheme is for regularizing a discontinued account, and is not applicable for the purpose of closing the account prematurely. Hence, the subscriber is not required to deposit either the fee of Rs. 50 for each year of default or arrears of subscription for closing the account prematurely; and ii) If a PPF account that has already completed 15 years and has subsequently been extended under the provision of para 9 (3A) of the PPF scheme is closed prematurely before the completion of the current 5-year block period, the reduction in interest rate by 1 percentage point shall be applicable from the date of the commencement of the current 5-year block period and not from the date of initial opening of the account.

• CiR No. HO/ RMD / 79 /2017-18/697 dated 28-07-2017 – GUIDELINES ON FAIR PRACTICES CODE FOR LENDERS: COPY OF LOAN AGREEMENT TO BE FURNISHED TO BORROWERS - "The Bank will furnish a copy of the loan agreement alonqwith a copy of all enclosures quoted in the loan agreement to all the borrowers at the time of sanction/disbursement of loan at borrower cost"

• POLICY GUIDELINES FOR SANCTIONING OF CREDIT FACILITIES TO PARTNERSHIP FIRMS-COMPULSORY REGISTRATION OF THE PARTNERSHIP FIRMS 1. The credit facilities should be considered to only those partnership firms that are registered with the Registrar of Firms. 2. In case of any change in the Partnership Firm (like change of principal place of business, change in the name of the firm, addition or retirement of partner, dissolution of the firm, minor partner attains the age of majority, insolvency or death of a partner etc.), the changes should be informed to the Bank. The Branches/Cluster shall follow up with the borrower and ensure that the changes in the Partnership Firm are registered with the Registrar of Firms and the same shall be kept on Bank’s record


3. However, credit facility against Bank’s own deposit may consider to those partnership firms also that are not registered with the Registrar of Firms. In such cases, all guidelines regarding loan against Bank’s own deposit shall be followed with 4. Further, if the partnership firm applies for the registration of partnership firm with Registrar of Firms and provides acknowledgement slip / proof of application for registration of partnership firm, respective sanctioning authority can sanction new facility to such unregistered partnership firm. 5. While considering any credit facilities to partnership firm, Partnership Deed should be carefully scrutinized. The Partners’ authority should be ascertained regarding opening and operation of the account, power to draw the cheques, power to overdraw the account etc.

• CiR No.HO/ RES.REC. & LAW/ Circular/06/2017-18/351/dated 27-07-2017 - Review / Amendment in Recovery Policy of the Bank

Chapter- 6. SARFAESI Act, 2002

FIXATION OF UPSET PRICE (RESERVE PRICE) UNDER

SARFAESI ACT, 2002:

Page no 103

If the Authorized Officer still feels that the auction will not

be successful at this price, with his recommendations based

on cogent reasons, the RLCC-RH may lower down the

reserve price upto the range of 20% of the Realisable Value,

so that the auction is made successful at the first attempt.

If this also does not materialize, HLCC-ED can allow total

reduction not exceeding 30% of the Realisable value on

the recommendations of the RLCC-RH.

CAC at Head office can allow total reduction not exceeding

40% of the Realisable Value

Chapter- 6. SARFAESI Act, 2002

FIXATION OF UPSET PRICE (RESERVE PRICE) UNDER

SARFAESI ACT, 2002:

If the Authorized Officer at RRL cluster feels that the auction under

SARFAESI Act 2002 will not be successful at the set reserve price, even

after two unsuccessful auctions, he/she may recommend based on

cogent reasons to the HO RRL through their respective CMH, RRL for

reduction of reserve price not exceeding 20% of the Realisable

Value, so that the recommended proposal is approved by HLCCGM in

order to make the auction successful.

Hence, we propose HLCC GM at corporate office can allow total

reduction not exceeding 20% of the Realisable Value on the

recommendations of the CMH RRL.

Further, HLCC-ED can allow total reduction not exceeding 30% of the

Realisable Value on the recommendations of the CMH RRL.

CAC at Head office can allow total reduction not exceeding 40% of the

Realisable Value.

• CiR No. HO/ RMD / 72 /2017-18/633 dated 10-11-2017 - Under the revised list, the existing area of categorization of various industries/ sector (where there is a change in area of categorization) have been indicated in Bracket

Thrust Area (T) General Area (G) Specified Area (S) Neqative Area (N)

Food Processing, Cement & Cement Products, Petroleum, Retail Credit (Schematic) Agriculture and Agro based industry (Other than those in specified area). MSME (Mfg & Service) -Priority Sector*

*MSME borrowers covered under

Priority Sector, irrespective of

line of activity.

NBFCs (other than specified in Specified Area), CRE-RH-Affordable Housing, Infra (Transport), (T) Infra (Water Sanitation), Schools imparting education upto 12th Standard and falling under priority, Technical Textile, (S) Tea/Coffee, (S)

Construction Contractor (Upto

50.00 Crore), (S)

Chemicals & Petro-

S NBFC-ND-SI & MFI (excl. AFC, HFC, IFC)

CRE (excl. CRE-RH-AH) (G)

Iron & Steel (Upto ?25.00 Crore) Textile (excl. Technical Textile©) and Jute Infra (Social & Commercial) (T) Educational Institutions,

Infra (Hotels) (T),

All Engineering (incl. Electronics & Electrical Equipment (T))Construction Contractor (Above Rs.50.00 Crore), Automobile & Auto Ancillary, Paper & Paper product,

Infra (Power) (G)

Infra

(Communication)(S) Iron & Steel (S) (Above Rs.25.00 Crore) Gems & Jewellery(S).

Chemicals (T), Sugar, Edible / Vanapati Oil,

Drugs & Pharma, Metal & metal products,

Leather & Leather Wood & Wood products,

Products, Mining & Quarrying,

Glass & Glassware, Rubber & Rubber products,

Fertilizers, Entertainment & Media(including


• CiR No. HO/ CS&P / 66 /2017-18/857 dated 10-01-2018 - REVISION IN INTEREST RATES

ON SAVINGS DEPOSITS W.E.F. 11.01.2018 - It has been decided to revise the rate of interest on all savings accounts, i.e., domestic and ordinary Non-Resident savings deposits as well as savings deposits under Non-Resident (External) Accounts Scheme w.e.f. 11.01.2018 as under:-

Deposit Amount Rate of Interest (p.a.) Deposits up to 25 Lakh 3.50%

Deposits (above 25 Lakh) 4.00%

Further, it has been decided to credit interest on savings deposit on quarterly basis w.e.f. 01.04.2018

in place of monthly basis as being done now.

• CiR No. HO/ CS&P / 32 /2017-18/397 dated 19-08-2017 – Service Charges- Revision in SMS charges - Revised charges applicable w.e.f. 30th Sept' 2017 - Rs.15/- in all operative accounts excluding Basic Saving Deposit on quarterly basis.

• CiR No. HO/ RMD /60 /2017-18/517 dated 27-09-2017 - The guidelines on vetting of

the documents before disbursements are as under Particulars Documents to be vetted by

Limit upto Rs.1 Crore Local Legal Counsel on the Bank’s panel

Limit above Rs.1 Crore & upto 5 Crore Legal Retainer irrespective of sanctioning authority

Limit above Rs.5 Crore Law Officer of the Bank irrespective of the sanctioning authority

The following credit facilities shall be exempted from the purview of Legal Vetting of Documents: A. Loans to staff members (under Staff or General Loans Schemes) which are not secured by immovable property (ies). B. Loan against self-Deposit to an individual. C. Loan against Third Party Deposit to an individual where the Deposit Receipt is also in the name of an individual. D. Loan to individuals against Shares/Bonds /Debentures /Mutual funds, NSC, LIC Policy and other Government securities. E. Purchase of Government cheques, Pay orders, bank draft issued by Scheduled Commercial Banks. F. Occasional cheques purchase and withdrawal against un-cleared instruments/cheques in case of non-borrowal accounts. (In case of borrowal accounts, Occasional cheques purchase and withdrawal against uncleared instruments/cheques is done within Over Limit and no documentation is done in case of Over Limit.) G. Credit facilities upto ` 10.00 Lacs sanctioned under Government Sponsored Schemes. H. Oriental Green Card (OGC) upto 10.00 Lac

PROFESSIONAL FEE PAYABLE TO LEGAL COUNSEL AND LEGAL RETAINER Loan Limits upto 10.00 Lac - Consolidated fee of 500/- per account per instance of vetting Loan Limits above 10.00 Lakh to 1.00 crore - Consolidated fee of ` 1000/- per account per instance of vetting Loan Limits above 1.00 crore to 5.00 crore - Consolidated fee of ` 1500/- per account per instance of vetting

Tobacco & Tobacco Film Financing),

products (S), Capital Market,

Trading (other than covered under priority

Ship-Breaking, S Aviation, BPO/Call Centre, IT Companies/ Software.

sector), irrespective of line of activity. Other Industries/ sectors

(Other than Thrust & Specified)


• CiR No. HO/ RMD /57 /2017-18/504 dated 22-09-2017 – REVISION IN GUIDELINES FOR CONDUCTING UNIT VISIT / SECURITY VISI