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ALL NEW yet 100% PROVEN
JULY 15-17, 2013 • SWISSÔTEL CHICAGO www.shopperinsightsevent.com
THE 13TH ANNUALSHOPPER INSIGHTS IN ACTION 2013 is purposely designed to evolve at the rate of change. Relentlessly focused on action-ability, it continually draws the ideal mix of diverse perspective, experience and expertise. In fact, SIA boasts a 75% client-side ratio and 4x more retailer representation than any other event of its kind.
When the right people interact around bleeding edge revolutionary content, future practices are created.
In today’s economy, don’t take unnecessary chances. Stick with the event that has demonstrated proven value every year.
ALL NEW BONUS CONTENTDesigned around category leadership, marketing, shopper analytics and merchandising
www.ShopperInsightsEvent.com To Register CALL 888.670.8200 InTL 941.554.3500 EMAIL [email protected] 3
Doug Rauch is the Former President of the specialty retailer TRAdER JOE’S whose innovation, creativity and culture in business revolutionized the winning intersection of value and premium mentality.
During Doug Rauch’s 31 years at Trader Joe’s he helped manage its growth from a small, nine-store chain to a nationally acclaimed, retail success story with more than 325 stores in 27 states. He developed its buying philosophy, unique private label food program, and championed the company’s leadership program and its focus on the customer experience. Doug shares his experiences and his views on the importance of culture, continuous innovation and creating lasting relationships with customers. Following his keynote, you’ll have the opportunity to brainstorm with Doug during an exclusive meet and greet.
24+ Sessions
35+ Speakers
4+ Dedicated Keynotes
2013 KEy fOCUS AREA:
Customizing and Personalizing Customer Experiences
Visionary Thinking and Best Practice = Actionability
A Pioneer Who Reinvented the Retail Industry
” “If you want to effect real change, focus on creating the right culture not just
the right strategy. As Peter Drucker said, ‘Culture eats strategy for lunch.
Except now it doesn’t wait until lunch!
– Doug Rauch, Former President,TRaDeR Joe’s – Keynote July 2013
featured Sessions focused on Customer Experience & Personalization
u Leveraging Shopper Power with Unmatched Social & digital Marketing Strategies
Joel Warady, Chief Marketing Officer, EnJOY LIFE nATURAL BRAnDS
u �The Continuum of Shopper Engagement
Ben Sprecher, Manager, GeoCommerce Emerging Platforms, GOOGLE
u Achieving Personalization at Scale: It’s Time to Expect More from CRM
Barbara Connors, Director, Manufacturer Practice CRM, DUnnHUMBYUSA
Make a Big Impact with Personalization u Utilize motivation science and game design to influence behavior and
enhance customer experience
u Engage one-to-one with consumers on Pinterest and Facebook
u �Authentically connect brand stories, innovations, and product benefits with consumer needs
u �Use of innovative store design and a custom shopper experience to fundamentally alter customer mindset
In the 90’s it was about mass customization, but today it
is a requirement to customize the experience down to
the individual level. Join the industry to blend common
purpose to target the right shopper, at the right place and at
the right time to create positive ROI for everyone involved.
Best Practice
VisiON
Ways to EngageMOre
actiON
The Voice of the Industry has spoken… Major shifts are taking place. This July in Chicago, thoughtfully, meticulously and creatively we pay careful attention to what matters most.
Value doesn’t rely solely on speakers and their stories.
It’s not JUST about the content anymore.
Real take-away value lies in aggregating the right mix of people with the right expertise, experience and diversity to interact with the content and with each other through a purposely designed experience.
SIA boasts 75% client–side ratio attendance, 4x more retailers than any other competitive event, and 100% all new never before seen keynotes and action based content.
With stats like that, your decision is clear. Trust your time and budget to the conference experts.
2013 Key focus Areasu Customizing and Personalizing Customer Experiences
u From Multi-Channel to Omni-Channel
u Being Data Rich and Insight Poor
u Transition from Asking to “Listening and Observing”
u The ROI of Customer Loyalty
u From Shopper Insight Mindset to Human Insight Practice
u Strategic Selling for Marketing & Category to Innovate for Growth
Experience the Evolution of an event in direct response to a revolution of an industry.
aLL NeW
Where Vision and Action are fueled by Stakeholder Collaboration.
More Breadth and depth Than Any Other Executive Event Offering of its Kind.
85+ Sessions
95+ Speakers
75% client-side ratio triple the standard of other industry events
23% retail attendees 4x more than the industry standard
Content that speaks to the entire shopper team
The most comprehensive <<action-oriented>> shopper agenda in the world
The right amount of speakers & provocation across functions and departments
www.ShopperInsightsEvent.com To Register CALL 888.670.8200 InTL 941.554.3500 EMAIL [email protected] 5
Visionary Thinking and Best Practice = Actionability
” “ 27+ Sessions
29+ Speakers
3+ Dedicated Keynotes
New Ground-Breaking Omni-Channel Topicsu Consumer Experience, Shopping Behaviors and Attitudes Within
an Omni-Channel Environment
Lisa Hake, Director, Insight Strategy & Execution, Connectivity, Business Group, BEST BUY
u Category Success or failure in an Omni-Channel Environment
Tom McCann, Director Retail Usability Research, STAPLES
u The Role of the Brand in an Omni-Channel Retail Environment
John Whitaker, Vice President, Market & Consumer Insight, LOWE’S COMPAnIES
Provide a Seamless Brand & Retail Experience u How customers use mobile to inform shopping decisions
u Understand the language consumers use to describe the components of their experience
u Measure both on and offline performance with well-defined KPIs
u Incorporate fundamental brand truths into an omni-channel environment to positively influence the overall brand experience
H ear 100% NEW game-changing content
from industry leaders on the key challenges
and opportunities they face in executing an
integrated, omni-channel retail strategy. These visionary
speakers understand the importance of integrating currently
segregated teams to champion the value of activating
intelligence for basket growth one shopper at a time.
Best Practice
VisiON
MOre
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Ways to Engage
Virtual Grocery & Mobile Innovation
2013 KEy fOCUS AREA:
Being data Rich and Insight Poor2013 KEy fOCUS AREA:
Multi – Channel to Omni – Channel
34+ Sessions
46+ Speakers
4+ Dedicated Keynotes” “
Andreas Weigend, the celebrated inventor and Chief Scientist of AMAZON’S recommendation engine and Professor of the Stanford University Social Data Lab draws a compelling picture of the future of retail.
As one of the world’s authorities on social and mobile technologies and consumer behavior, Andreas focuses on the role of data both within your organization and in social media, and the implications of the ubiquitous data they create forever. This talk focuses on actions arising from this abundance of data, and on incentive design to get people to contribute data for their own benefit. Andreas will take us on an exciting tour of data ownership, trade-offs in privacy, and the future of identity.
A rguably the biggest question on everyone’s mind
is how to organize, communicate, and develop a
strong shopper story based on the mountains of
data available today. SIA speakers present ground-breaking
information to help you capture the actions of millions of
shoppers, and generate an unprecedented level of insights
that convey the true voice of the shopper.
Uncover New data Mining Tools & fresh Insightsu Applying Big data to Build Retail Sales
Vikram Sarma, Director, Shopper Insights, THE CLOROX COMPAnY
u How a Classic data Collection Technique Became Today’s Solution
Jacqueline Donovan, VP Marketing, FAIRWAY MARKET
u The Power of Social Media data Mining: Setting Up a Model to drive Big Insights
Adam Kmiec, Director, Global Digital Marketing and Social Media, CAMPBELL SOUP COMPAnY
Translating data Into Game-Changing Retail & Brand Innovation
u �Setting up a social model to drive big insights
u �Utilize loyalty card data to create visibility of purchase per basket/per household
u �Use mobile technology to study concept testing and product usage to uncover insights
u �Mine GPS data to understand actual shopper journeys
Best Practice
VisiON
MOre
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Ways to Engage
Social data Revolution
As PEAPOd expands its virtual stores, Tim Dorgan is on the bleeding edge of virtual grocery and mobile innovation as well as the impact of anytime/anywhere shopping on consumer behavior.
From the launch of its mobile apps to the deployment of Virtual Stores, Peapod is taking the lead in mining the potential that mobile interactions have for driving engagement and volume. Improved technology, competitive pressures, an increasingly mobile population and the time-starved nature of 21st Century living have conspired to push ecommerce to the forefront of grocery marketing.
Where multi-channel was about providing customers with access to your
inventory whenever and however they wanted it, omni-channel is about
integrating those touch-points to provide a seamless brand experience. While
the word ‘seamless’ can evoke a sense of continuity and certainty, the road to
‘seamless’ is rocky and includes steep precipices along the way.
– Tom McCann, Director Retail Usability Research, sTaPLes – Speaker July 2013
While “big data” has been a buzzword for some time, there’s been little
action in the way of “big insights.” We often hear that social media is about
relationships. But, the biggest secret in social is that it’s more about the
insights you can mine to shape your business.
– adam Kmiec, Director, Global Digital Marketing and Social Media,
CaMPBeLL soUP CoMPaNY – Speaker July 2013
Visionary Thinking and Best Practice = Actionability
www.ShopperInsightsEvent.com To Register CALL 888.670.8200 InTL 941.554.3500 EMAIL [email protected] 7
19+ Sessions
24+ Speakers
3+ Dedicated Keynotes
16+ Sessions
24+ Speakers
3+ Dedicated Keynotes”
IPAd storyteller Joe Sabia demonstrates a spectrum of stories that push artistic and storytelling boundaries in the digital age. In the new age of storytelling, brands and retailers are transitioning their strategies from “asking” to “engaging” with people through meaningful stories that are unique and inspiring. Joe investigates new ways to tell stories across multiple digital platforms – meshing new virtual technology with old-fashioned narrative – to win with shoppers.
Trailblazers Really Listening to Today’s Consumer u Are you Listening? What do the Actions of a Million Shoppers
Say About food Service?
Eric LeBlanc, VP of Marketing, Deli and Convenience Store, TYSOn FOODS
u Engage or die! Can you Engage your Customer’s Attention?
Kına Demirel Beskinazi, Money Club & CRM Group Manager, MIGROS TURKEY
u The Power of Visual Marketing on Pinterest and Instagram
Ryan Bonifacino, Vice President, Digital Strategy, ALEX and AnI
Are you Listening? u Common mistakes when engaging on Pinterest and other visual platforms
u Learn the relationship between observation, insights and brand engagement
u Discover new opportunities through listening
u New ways to engage the attention of consumers at retail
Heard first at SIA – The Hottest Loyalty and Engagement Topics
u Activating Demand Driven Growth at Retail
Brian Walsh, Senior Director, Channel and Shopper Insights, PEPSICO
u Applying Category Management to Reach the Shopper
Martin Storie, Category Development Manager, STARBUCKS
u �Using Consumer Engagement and Segmentation to Drive Brand Loyalty
Heidi Reale, Director of Marketing and Consumer Insights, PRICE CHOPPER SUPERMARKETS
Customer Loyalty Starts Nowu Collaborate to improve and simplify the experience and make it more
engaging
u When it comes to purchase conversion, does emotion trump function?
u How are retailers are using loyalty data to resonate with the shopper
u How sales data and customer engagement can be utilized in tandem to create brand loyalty
W hat is the language today’s consumers use
to describe the unique components of their
experience and what does their mental and
physical journey to purchase look like? Only at SIA will you
capture innovative insights to understand the new shopper
mindset and create value through positive online and
offline experiences.
W inning shopper moments create deeper,
richer relationships leading to long-lasting
customer loyalty. With SIA’s annual commitment
to excellence, you’ll discover how to authentically connect
brand stories, innovations, and product benefits with
consumer needs to create sustainable growth
and profitability.
Visionary Thinking and Best Practice = ActionabilityVisionary Thinking and Best Practice = Actionability
Best Practice
VisiON
MOre
actiON
Ways to Engage
Best Practice
VisiON
MOre
actiON
Ways to Engage
” “
Creating Brand Love Through digital Storytelling
New Ways to Make Products, Ideas and Behaviors Catch on
2013 KEy fOCUS AREA:
The ROI of Customer Loyalty
2013 KEy fOCUS AREA:
Transition from Asking to Listening and Observing”“
Why do some things go viral, while others fall flat? What drives word of mouth? During this keynote Jonah Berger, Professor of Marketing, THE WHARTON SCHOOL Of THE UNIVERSITy Of PENNSyLVANIA, Author, Contagious: Why Things Catch On explains the key emotional and societal factors that push people to share a link or send a video–the basic human drivers that power sharing. Using contemporary psychology and behavioral studies you’ll learn the key steps that make products or ideas catch on and become popular. Whether you’re selling a mature product or introducing the next big thing, you’ll gain valuable insights to drive your business forward.
In 3-5 years retailers will be able to deliver customized rewards based
on shopper profiles, life stage, and shopper history. Manufacturers will
have a more direct voice with the consumer as they shop to engage the
consumer based on high affinity products, competitive products and new
brand/product developments.
– Bala Mallela, Senior Director, Category and Shopper Insights, KIMBeRLY-CLaRK – Keynote July 2013“
Consumers are overwhelmed with options. The brands that win, develop a
cultural imperative to understand their consumers’ (and retailers’) needs
in ‘The Last Mile’ on the path to conversion. Executed well, this cycle turbo
charges brand awareness and consideration, contribution margins and
overall profitability growth, leading to long term, sustained success.
– steve Holley, Global Consumer Brand Leader, oaKLeY – Speaker July 2013
www.ShopperInsightsEvent.com To Register CALL 888.670.8200 InTL 941.554.3500 EMAIL [email protected] 9
” “
2013 KEy fOCUS AREA:
from Shopper Insight Mindset to Human Insight Practice
” “
Branding, culture and happiness expert, Jenn Lim shares her experience at ZAPPOS and how she built brand love through customer experience and company culture. In 2005, she created the first Culture Book for ZAPPOS – now on its 7th edition – and has produced them ever since. As co-founder, along with ZAPPOS CEO Tony Hsieh, of Delivering Happiness, Jenn Lim is dedicated to inspiring happiness in work, community and everyday life. Backed by scientific sense, business sense and common sense, Delivering Happiness is raising happiness levels in the global community through actions that will nudge our world to a better place. Whether you’re well on your way to creating a culture of happiness in your workplace or are just inspired to do so, you’ll discover how a very different kind of corporate culture is a powerful model for achieving happiness and success.
Action
SIA Welcomes 20 New Main Stage Keynotes Including
u Game-Changing Trends that are Shaping Our future…Now!
Phil McGee, Director of Shopper Insights, CAMPBELL SOUP COMPAnY
u The future of Shopper: How digital Changes Everything, but not in the Way you Might Think
Walker Smith, Executive Chairman, THE FUTURES COMPAnY
u Ofactor: How to Build Trust, Productivity, and Profits in your Business
Paul Zak, Neuroeconomist, Professor of Economics, Psychology and Management, CLAREMOnT GRADUATE UnIVERSITY, and Author, The Moral Molecule
Cultural Trends and Macroforces that are Reinventing Business Everywhere
u Understand shoppers and consumers as people first
u Leverage human needs to optimize and differentiate merchandising and messaging strategies
Today’s retailers are requiring strategic integration within CPGs
to ensure products are correctly targeting the right shopper, in the
right context, with the right message. This requires game-changing
integration of previously segregated groups. This conference laser
targets on addressing this trend and goal of positive ROI for all
groups involved in the selling process.
—Michelle adams, Founder and President, MaRKeTING BRaINoLoGY
STRATEGIC SELLING fOR MARKETING & CATEGORy TO INNOVATE fOR GROWTH
2013 KEy fOCUS AREA:
T.his year, the conversation has shifted from the
shopper insight mindset to the human insight
practice to truly understand shoppers as people.
That’s why SIA is known as the annual VOICE OF THE
SHOPPER INDUSTRY event to champion the value of
activating intelligence for basket growth.
All new for 2013, an expanded focus on Shopper
Marketing, Category Management, Merchandising and
Shopper Analysis, The Strategic Selling Summit. Always
evolving and growing at the rate of change, we developed
more bonus content to focus on how to innovate beyond
product AND re-think how to strategically sell more
by integrating teams and skills and building powerful
partnerships between retailers and manufacturers. What’s
your strategy for growth in 2013 and beyond?
All New Tracks dedicated to Mastering the Art & Science of Innovating and Selling at Retail
• Shopper Marketing Redefined Decision Marketing
• Retail Experience
• Social Shopping
• Shopper Analytics
• Strategic Merchandising for Retail Innovation
• Category Solutions
30+ Sessions
42+ Speakers
4+ Dedicated Keynotes
presented by
Visionary Thinking and Best Practice = Actionability Visionary Thinking and Best Practice = Actionability
Best Practice
VisiON
MOre
actiON
Ways to Engage
Zappos Brand & Culture Expert is Nudging the World to a Happier Place
25+ Sessions
34+ Speakers
5+ Dedicated Keynotes
MOre Ways to Engage
1. Bob Nolan, Vice President of Customer Insights & Analytics, COnAGRA
FOODS
2. Jeffery Swearingen, SVP Portfolio Marketing, PEPSICO
3. Don Hamblen, Chief Marketing Officer, ROUnDY’S SUPERMARKETS
4. Donald Fitzgerald, Chief Merchandising Officer, ROUnDY’S SUPERMARKETS
5. Moderated by Michelle Adams, Founder and President, MARKETInG
BRAInOLOGY
Creating a shopper-centric retail experience requires strategic wiring with Retailers’ Marketing Departments, Buying Groups, and CPGs. The focus is having the right shopper insights, understanding current business dynamics, and also navigating internal and external politics. Selling in products is both a combination of art and science. Learn best practices from this expert panel on building powerful partnerships between retailers
Excellence in Strategic Selling: Retailer and CPG Perspectives
2 51 3 4
Change. We’re all experiencing it every day and in every way. And while we
struggle to adapt to the changes that impact our own lives, we grapple with
understanding those that will influence our businesses and prospects for the
future. Getting out in front and leading change is a strategic imperative for all
companies that look to innovation for growth.”
-Phil McGee, Director of shopper Insights, CaMPBeLL soUP CoMPaNY - Keynote July 2013
you get access to 6 Additional Tracks at SIA covering Insights in
the Store, Collaboration, Segmentation, Human Behavior Insights,
Omni-Channel and Global Markets.
PLUS
www.ShopperInsightsEvent.com To Register CALL 888.670.8200 InTL 941.554.3500 EMAIL [email protected] 11
Join our network Of 12,029+ shopper Focused Leaders & stay connected all Year Long!Shopper360
Shopper Insights in Action Group
Shopper360 #Shopper360
Myshopper360.com
Shopper Channel
1 for just one travel spend you gain more tangible takeaways than any other executive event offering.
5 respected academics who will inspire you to think bigger including Indiana University’s Kelley School of Business, The Wharton School of the
University of Pennsylvania, Stanford University and Saint Joseph’s University.
7 the number of NEW tracks added to the program based on in-depth research with you and your peers on what you need to know NOW, including: Shopper
Marketing, Human Behavior Insights, Social Shopping, Retail Experience, Omni-Channel, Shopper Analytics and Strategic Merchandising for Retail Reinvention.
19 the number of retail speakers – more retailer speakers in the history of SIA including TRADER JOE’S • AMAZON • ALEX and ANI • PRICE
CHOPPER SUPERMARKETS • RED LOBSTER • TIME WARNER CABLE • MIGROS TURKEY • PEAPOD • ROUNDY’S SUPERMARKETS • LOWE’S COMPANIES GOLFSMITH INTERNATIONAL • BEST BUY • ZAPPOS • MICHAELS STORES • AHOLD USA • STARBUCKS COFFEE COMPANY and more!
20 NEW never before heard main stage Keynote speakers including the former President of TRADER JOES, the celebrated inventor of
AMAZON’S recommendation engine, the ZAPPOS brand builder, America’s leading Internet Grocer, PEAPOD and more!
35 the number of booths in the Innovation Hall and with over 700 in attendance – this is a ratio you can’t beat. You will stand out.
75 the percentage of client-side attendees SIA attracts every year (triple the standard of other
industry events) making new connections, sharing stories and future visions to advance the industry one step further.
77 the percentage of attendees who are senior manager and above looking for new ideas, technologies, tools and partnerships.
95 the percentage of all new case study speakers from virtually every retail channel and major manufacturer. While other events re-use content
and speakers, SIA is the only event that delivers new, relevant and unbiased content from industry authorities every year.
98 the percentage of past attendees who would refer a colleague.
303 the number of unique companies that attend SIA which means you’ll meet everyone who matters in the shopper space.
700 the number of attendees that choose SIA over any other industry event because every year
we offer new content, the best experience, & one-of-a-kind speaker roster.
u One Location. Two Conferences. One Price! Shopper Insights in Action & The Strategic Selling Summit
The annual meeting place for the entire shopper team – whether you are a researcher, shopper marketer, category leader or merchandiser. This year, we created all NEW content that connects all skills and functions focused on mastering shopper and consumer excellence.
u The main stage is Always Legendary
19 NEW main stage Keynotes deliver ground-breaking shopper information and revolutionary future visions to help you map your path to profit.
u More Retailer Speakers in the History of the Event
SIA has the highest ratio of retailer attendees, 4X more than any other event offering. This year, hear from and meet with more than 22 NEW retail speakers from virtually every retail channel.
u Introducing The Strategic Selling Summit
Designed For
shopper Marketers,
category Leaders,
shopper analytics
and Merchandisers
The Strategic Selling Summit, a new event co-located with SIA, features all NEW case studies focused on targeting the right shopper, in the right context, with the right message with a goal of positive ROI for all groups involved in the selling process.
u SIA People… The Best of Both New and Experienced
The highest rate of retention and the highest rate of first timers, means you’ll meet and network with the best shopper minds in the industry. This year, it is more than the grandness of all the NEW themes; we are going to focus creating industry standards and breaking down silos to move forward as an industry…together.
u Content you Can Count On: Always Action-Oriented
This year we shift from insights to intelligence. It is more important than ever to truly understand shoppers as people to uncover fresh insights that drive innovation and basket growth. Join us to navigate this year’s NEW theme The Strategic Quest for Holistic Human Insight.
u More Bonus Content for Shopper Marketers & Category Leaders: No Research Content Sacrificed during Content development
With 7 NEW tracks and 12 tracks in total, discover how we managed to grow SIA bigger than ever without sacrificing the core content you count on every year. All NEW content areas build on the insights and research topics to include MORE content on high impact shopper activations.
u All New, Never Before Heard Speakers and Content
While other events re-use content and speakers, SIA is the only event that delivers relevant, unbiased and NEW content from industry authorities every year.
u The focus Is Always on the future
Successes and sure-fire failures are discussed and debated in an informal setting to solve challenges and create industry standards. Our all NEW world-class speaker faculty ensures you gain a balanced view of what’s happening now and what to expect in the future.
u No Commercialism from The Poduim
Our world-class content review board ensures the quality of each and every presentation to eliminate sales pitches from the stage. You won’t sit through commercials at SIA.
u The Innovation Hall is Where Business Gets done
There is a reason why the Innovation Hall is always buzzing –it’s a breeding ground for collaboration and partnerships. You’ll have access to all the latest technologies, tools and methodologies.
SIA delivers More Proven Value Than Any Other Event of its Kind
WHEN IT COMES TO ROI NUMBERS MATTERShopper Insights by the Numbers
NeW FOr 2013
november 5-7, 2013 The Corinthia Hotel Prague, Czech Republicwww.shopperinsightsintl.com #shopper360
SAVE THE DATEThe International Shopper Insights in Action Event
www.ShopperInsightsEvent.com To Register CALL 888.670.8200 InTL 941.554.3500 EMAIL [email protected] 13
Learn from The Most Accomplished Visionaries, Revolutionaries and Master Storytellers
in the Shopper Industry u Manufacturers Sally Aaron, Marketing Manager, TRUVIA
Andy Anderson, Senior, Category Manager, CHIqUITA BRAnDS nA
James Black, AVP, Shopper Insights & Innovation, L’OREAL USA
Adam Cooper, Director of Consumer Insights, ROLL GLOBAL/WOnDERFUL PISTACHIOS
Shawn Fitzgerald, Director, Shopper Intelligence, HEInEKEn USA
Karen Gryson, Director, Global Marketing Strategy & Insights, THE COCA-COLA COMPAnY
Steve Holley, Global Consumer Brand Leader, OAKLEY
Jessica Irwin, Senior Manager of Consumer & Marketplace Insights, nESTLé InFAnT nUTRITIOn
Sonya Jones, Manager, Customer Insights Team, HAMILTOn BEACH BRAnDS
Kerry Kastle, Retail Category Manager, TRUVIA
Adam Kmiec, Director, Global Digital Marketing and Social Media, CAMPBELL SOUP COMPAnY
Chris Lamb, Product Manager Tablets and Mobile Apps, InTERCOnTInEnTAL HOTEL GROUP
Joe Landfair, Vice President, Sales, BARILLA AMERICA
Mark Lang, Ph.D., Department of Food Marketing, SAInT JOSEPH’S UnIVERSITY
Eric LeBlanc, VP of Marketing, Deli and Convenience Store, TYSOn FOODS
Michael Ledford, Senior Manager, Insights & Strategy, WHIRLPOOL CORPORATIOn
Ryan Lein, Director, Category Management, HAnESBRAnDS
Keven Lofty, Senior Marketing Research Analyst, JOCKEY InTERnATIOnAL
Allyson Martin, Director of Shopper Marketing, WILTOn BRAnDS
Dennis Milne, Director, Business Relations Nutrition & Obesity Strategies, AMERICAn HEART ASSOCIATIOn
Claire Quinn, Director National Shopper Insights Initiatives, THE COCA-COLA COMPAnY
Chris Russell, Group Director, Shopper Research, THE COCA-COLA COMPAnY
Vikram Sarma, Director, Shopper Insights, THE CLOROX COMPAnY
Art Sebastian, Director, Sales Strategy & Customer Development, KRAFT FOODS GROUP
Clare Studwell, Senior Manager, Consumer Insights, WILTOn BRAnDS
Christian Thompson, Senior Director of
Shopper Insights, KELLOGG COMPAnY
Jyothi Venkatachala, Shopper Insights Manager Walmart, UnILEVER
Brian Walsh, Senior Director, Channel and Shopper Insights, PEPSICO
Dan Wasser, Director, Category Management, Consumer & Shopper Insights, CHIqUITA BRAnDS nA
Guy Wooton, Director of Category Insights, RED BULL nORTH AMERICA
u Retailers Ryan Bonifacino, Vice President, Digital Strategy, ALEX AnD AnI
Eric Chenel, Manager, Consumer Insights, RED LOBSTER
Tom Crowell, Vice President Retail Strategies and Partnerships, TIME WARnER CABLE
Kina Demirel Beskinazi, Money Club and CRM Manager, MIGROS TURKEY
Jacqueline Donovan, Vice President of Marketing, FAIRWAY MARKET
Tanya Franklin, Senior Manager, Consumer Insights, LOWE’S COMPAnIES
Eli Getson, SVP & General Merchandising Manager, GOLFSMITH InTERnATIOnAL
Lisa Hake, Director - Insights Strategy & Execution - Computing Corporate Strategy Group, BEST BUY
Heidi Reale, Director of Marketing and Consumer Insights, PRICE CHOPPER SUPERMARKETS
Betsy Schowachert, VP, Private Brands, MICHAELS STORES
Melissa Smith-Hazen, Director, Own Brands Design, AHOLD USA
Martin Storie, Category Development Manager, STARBUCKS COFFEE COMPAnY
Linda Todd, Senior Director, Research & Digital, Consumer Insights Unit, BEST BUY
Lori Van Duyne, Director, Consumer Insights, RED LOBSTER
John Whitaker, Vice President, Market & Consumer Insights, LOWE’S COMPAnIES
u Thought-Leaders Charlie Anderson, SVP Shopper Marketing, PROJECT WORLDWIDE
Priya Baboo, President, Client Solutions, VIDEOMInInG CORPORATIOn
Joe Beier, EVP, GFK SHOPPER & RETAIL STRATEGY
Alison Chaltas, EVP, GFK SHOPPER & RETAIL STRATEGY
Barbara Connors, Director, Manufacturer Practice, CRM, DUnnHUMBY USA
John Dranow, CEO, SMARTREVEnUE
Christopher Durham, President & Chief Strategist, MY PRIVATE BRAnD / FOLIO28
Linda Flores, Planning Director – Regional Shopper Strategy, P&G Asia Pacific, LEO BURnETT SInGAPORE
Kristina Follett, Director, SSI
Thaddeus Fulford-Jones, CEO, LOCATELY
Tim Hoskins, VP of Client Relations, qUESTER
Amanda Kaleta-Kott, Shopper Insights Lead, RTC
Ilene Kettering, Ph.D., Managing Director, IMPACT COnSUMER RESEARCH
Brendan Light, VP, Research & Insights, InCOnTEXT SOLUTIOnS
Pat McCann, Global Director, TnS RETAIL AnD SHOPPER
Kris Medford, Ph.D., Director, Shopper Sciences, InTERBRAnD DESIGn FORUM
John Nathenson, Senior Vice President, AFFInnOVA
Amy Populorum, Vice President, SOCRATIC TECHnOLOGIES
Julie Quick, VP Shopper Strategy, PROJECT WORLDWIDE
Lynne Robertson, President and CEO, FAME
Rich Scamehorn, Chief Research Officer, InCOnTEXT SOLUTIOnS
Gary Schanzer, Managing Director, GFK SHOPPER & RETAIL STRATEGY
Rajeev Sharma, Founder & CEO, VIDEOMInInG CORPORATIOn
James Sorensen, SVP, TnS RETAIL AnD SHOPPER
Bruce Vierck, Vice President, Client Strategy and Program Innovation, RTC
Rick West, Co-Founder, CEO, FIELD AGEnT
Richard Winter, President, POPAI
Scott Young, President, PERCEPTIOn RESEARCH SERVICES
JanMarie Zwiren, Chief Growth Officer, BETTER BRAnDInG
u Social, Mobile, digital Denise Brien, Consumer Analytics & Research, AOL
Judy Ransford, VP of Customer Programs and Insights, REDBOX
Célia Salsi, Home & Personal Care Team Lead, GOOGLE
Jonathan Stringfield, Manager, Measurement Solutions, FACEBOOK
Danielle Tomassini, Senior Shopper Marketing Consultant, GOOGLE
Storytellers Share the Stage
1. Doug Rauch Former President TRADER JOE’S
2. Tim Dorgan
Vice President eMerchandising PEAPOD
3. Andreas Weigend Social Data Lab STAnFORD UnIVERSITY and Former Chief Scientist AMAzOn
4. Don Hamblen Chief Marketing Officer ROUnDY’S SUPERMARKETS
5. Bob nolan VP of Customer Insights & Analytics COnAGRA FOODS
6. Jenn Lim CEO and Chief Happiness Officer Delivering Happiness and Consultant zAPPOS
7. Donald Fitzgerald Chief Merchandising Officer ROUnDY’S SUPERMARKETS
8. Jeffery Swearingen SVP Portfolio Marketing PEPSICO
9. Michelle Adams Founder and President MARKETInG BRAInOLOGY
10. Raymond Burke Professor of Business Administration InDIAnA UnIVERSITY’S KELLEY SCHOOL OF BUSInESS
11. Jonah Berger Assistant Professor of Marketing THE WHARTOn SCHOOL OF THEUnIVERSITY OF PEnnSYLVAnIA and Author, Contagious: Why Things Catch On
12. Phil McGee Director of Shopper Insights CAMPBELL SOUP COMPAnY
13. Jason Fox Ph.D. Motivational Science and Game Design Expert
MAKE CLEVER HAPPEn
14. William Romollino VP of Shopper Insights TIME WARnER RETAIL
15. Joe Sabia Digital Producer and Creative Consultant
JOESABIA.CO
16. Walker Smith Executive Chairman THE FUTURES COMPAnY
17. Joel Warady Chief Marketing & Sales Officer EnJOY LIFE nATURAL BRAnDS
18. Paul zak Neuroeconomist Professor of Economics Psychology and ManagementCLAREMOnT GRADUATE UnIVERSITY and Author The Moral Molecule
19. Bala Mallela Senior Director Category and Shopper Insights KIMBERLY-CLARK
20. Sheila McKay Customer and Channel Insight Manager
HEWLETT PACKARD
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www.ShopperInsightsEvent.com To Register CALL 888.670.8200 InTL 941.554.3500 EMAIL [email protected] 15
CALL:(888) 670.8200 internationally: (941)554-3500( 8
WEB:www.shopperinsightsevent.com
EMAIL:[email protected] code M2515@
The Earlier You Register, The More You Save
Date & VenueJuly 15-17, 2013Swissôtel Chicago323 E Wacker DriveChicago, IL 60601
BOOK YOUR ROOM
To book your hotel stay, contact the hotel directly
by calling the reservations department at
888-73-SWISS and ask for the “Institute for
International Research – Shopper Insights” rate.
Discounted rates will be available until Thursday,
June 13, 2013 or when sold out. Reservation
requests received after this date will be accepted
on a space and rate availability basis.
Investment Options
Retail Discount AvailableTo apply for the retailer rate please contact our customer service team at 888-670-8200 or [email protected]
Tiered pricing valid through expiration date. New Pricing takes effect at specific dates indicated. All fees must be paid in full by expiration date or price will increase to next level tier.
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Descriptions Save $400 Save $300 Standard & Onsite
6/14/2013 7/12/2013
All Access Pass: Access to All sessions on Monday, Tuesday and Wednesday $3,895 $3,995 $4,295
Main Conference Only: Access to Monday Kickoff Keynote and All Sessions on Tuesday and Wednesday $2,895 $2,995 $3,295
3 EASy WAyS TO REGISTER
Shopper Insights in Action:
The Catalyst for Connectivity
The BEST Action-Oriented Conference your Industry Has Ever Seen
Year after year we continue to unite the best audience with
over 75% client side participants. It’s the one and only event
that attracts the complete customer-facing team – the reason
it has become the industry gathering place to share and learn
from the best visionary minds in the world.
M2515
Registration Details
Get Involved!To explore sponsorship and exhibiting opportunities, contact Jon Saxe at [email protected] or 646.895.7467.
For media partnerships and press coverage, contact Alexandra Saland at [email protected] or 646.895.7309.
NOTE: We do our best to secure all of the presentations from our speakers for you. Occasionally, distribution of presentation materials is prohibited by the speaker or their respective company. Thank you for your understanding.
Your Registration Includes:Access to conference presentations & breakout sessions
u Morning coffee and afternoon lunchu �Full conference presentations in electronic format
& speaker handouts*u ��A copy of the SIA executive summary distributed
via email after the event
u �Exhibit hall admittance u �Opportunity to meet 1-on-1 with speakers
Do you Qualify for a Discount?
Customized packages may include an assortment of the following:u �Discounted registration ratesu �Private group registrationu �Reserved team seating in keynote sessions and lunchu �Private team office fully loaded with Wi-fi so your onsite team can debrief and keep in touch with your team back at
work as necessary (available for teams of 20 or more)u �Priority pass for book signings and VIP Meet and Greetsu �Private jam sessions with selected speakersu �Organized group dinners or vouchers towards a group dinner on conference propertyu �Assistance in helping you grow your group to activate higher levels of value adds and savings
1. Exclusive team savings
SENd SAVE SENd SAVE SENd SAVE
Group of 2 15% Group of 5-7 25% Group of 11+
Contact Anastasia Ioannou ([email protected]) for your customized group packageGroup of 3-4 20% Group of 8-10 30%
Is your company speaking at the 2013 event? Save 20% off the standard rate.Is your company sponsoring the 2013 event? Save 25% off the standard rate.Are you a Government, Non-Profit, or Academic? Save 30% off the standard rate.
The Exclusive Team Experience at the Shopper Insights in Action EventThe best inspiration and best output comes from getting your team outside the office and into an environment that cultivates learning and enhances creativity. The Shopper Insights in Action Conference provides you with the opportunity to reinvigorate yourself and your entire team. We all know there is power in numbers and that holds true for conferences as well: The learning, inspiration and passion for change becomes exponential when an organization’s team experiences the same aha moments first hand at the same time. The result is more tangible output and a more realistic opportunity for serious back at the office action planning. Take advantage of all Shopper Insights in Action has to offer and ensure your organization is maximizing your ROI by benefiting from the entire conference value. Here’s how:
2. Many conferences feature multiple sessions running concurrently - with more feet on the ground your team benefits from DOUBLE, TRIPLE or QUADRUPLE the content and connections at any given time.
3. So often the best ideas are simply a fleeting thought that is captured and fleshed out on the spot-that takes in-the-moment collaboration with folks who know your business and are exposed to the same stimulus.
4. Hit the ground running back at work. One person will come back from a conference LOADED with new ideas. It will take significant time and energy for them to download the team and get everyone else up to speed. A group of folks will be able to support each other and accelerate timelines as they onboard new ways of thinking and implement new ideas immediately.
The Shopper Insights in Action Conference has a dedicated Group Attendance concierge to create customize packages with your conference and business objectives in mind. The larger the team, the greater the benefits available to you. Please contact Anastasia Ioannou, [email protected] to begin creating your organization’s personalized group experience today.
JULY 15-17, 2013 • SWISSÔTEL CHICAGO www.shopperinsightsevent.com
THE 13TH ANNUAL
SHOPPER INSIGHTS IN ACTION. THE ONLy EVENT PROVEN TO BE WORTHy
Of yOUR TIME ANd BUdGET.
Do not take unnecessary RISK – Choose the event that has demonstrated ACTIOnABLE value year on year every year.
If you’ve already received a mailing, please pass this along to someone else who might be interested in
attending. Together let’s keep the earth clean and the networking growing.
Institute for International Research708 Third Avenue, 4th FloorNew York, NY 10017-4103
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