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1 ©ANA2012 1 All Nippon Airways Financial Results FY2011 ended March 31, 2012 April 27, 2012 Shinichiro Ito President and CEO Kiyoshi Tonomoto Executive Vice President and CFO Thank you for taking the time to join us today for our financial results for fiscal 2011.

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Page 1: All Nippon Airways Financial Results FY2011 ended March ...1 ©ANA2012 1 All Nippon Airways Financial Results FY2011 ended March 31, 2012 April 27, 2012 Shinichiro Ito President and

11

©ANA2012 1

All Nippon AirwaysFinancial Results FY2011 ended March 31, 2012

April 27, 2012

Shinichiro ItoPresident and CEO

Kiyoshi Tonomoto

Executive Vice Presidentand CFO

◎ Thank you for taking the time to join us today for our financial results for fiscal 2011.

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©ANA2012 2

Contents

Ⅰ. FY2011 Financial Results and FY2012 Earnings Forecast

Operating Revenues and Expenses

Changes in Operating Income

Domestic Passenger Operations

International Passenger Operations

Cargo Operations (Domestic & International)

Ⅳ. Supplemental Reference

Ⅲ. FY2012 Earnings Forecast 《Details》

【PartⅠ】

Financial Summary for FY2011

FY2012 Earnings Forecast

Peach Service Operations (Mar 2012 Results)

Joint Ventures of International Passenger Business

FY2012 Management Topics

P.4-5

P.6

P.7

P.8

P.9

Ⅱ. FY2011 Financial Results 《Details》

【Part Ⅱ】

P.11Highlights FY2011

Consolidated Financial Summary

Income Statements

Consolidated Financial Position

Consolidated Statements of Cash Flow

Results by Segment

P.12

P.13

P.14

P.15

Air Transportation Business

P.17

P.18

P.19-20

P.21-22

P.23-26

Consolidated Earnings Forecast

Earnings Forecast by Segment

Operating Revenues and Expenses

Change in Operating Income

Earnings Forecast Assumptions

Consolidated Balance Sheet

Consolidated Cash Flow

P.28

P.29

P.31

P.32

P.33-34

P.35

P.36

Fuel Price and Exchange Rate

Major Exchange Rate Effects on Op. Income

International Passengers Results by Destination

International Cargo Results by Destination

Aircraft in Service

P.39

P.40

P.41

P.42

P.43

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Ⅰ. FY2011 Financial Results and FY2012 Earnings Forecast

【PartⅠ】

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Financial Summary for FY2011

FY2011 Diff.vs. FY2010

Diff.vs. forecast as of 31 Jan

Operating revenues 1,411.5 + 53.8 + 11.5

Air Transportation Business 1,262.5 + 44.2 - 3.4

Operating Income 97.0 + 29.2 + 7.0

Air Transportation Business 88.4 + 27.9 + 4.4

Recurring Income 68.4 + 31.4 + 12.4

Net Income 28.1 + 4.8 + 8.1

Dividends (per share) ¥4 + ¥2 + ¥2

《《Full year results for fiscal year ended Mar 31,2012Full year results for fiscal year ended Mar 31,2012》》

(¥billion) 《《FY2011 Financial Results Key PointsFY2011 Financial Results Key Points》》

Impact of Earthquake on Revenue (Apr-Feb)Domestic Passengers - 50.0 bil yenInternational Passengers - 15.0 bil yen

Main Cost Reduction MeasuresEmergency Measures - 30.0 bil yenCost Restructuring Ahead of Schedule

-11.0 bil yen (former estimate - 8.0 bil yen)

RecordOperating Income

Op. IncomeDividends

Exceed Initial Plan

Despite significant underperformance in revenue versus plan due to the earthquake, emergency measures and cost restructuring ahead of schedule led to increased revenues and earnings

Impact of reversal of deferred tax assets (due to income tax lawchanges) absorbed through higher revenuesImproving financial position and solid shareholder returns

Op.IncomeOp.Income9797..00 bilbil yenyen

DividendsDividendsper Shareper Share

44 yenyen

Rebounded from the March 11 disaster through profit improvement,Rebounded from the March 11 disaster through profit improvement, achieving greater revenues and achieving greater revenues and earnings, record operating income and higher dividendsearnings, record operating income and higher dividends

4

◎First, let’s take a look at our fiscal 2011 results.

◎At the beginning of the year, we were very concerned about the impact of the March 11 disaster on our earnings. However, thanks to the efforts of the entire ANA Group we were able to pull together, achieving a result that outperformed our projections.

◎Operating revenues fell in the wake of the March 11 disaster; however, we were able to increase revenues by an amount in excess of 50 billion yen greater than the prior fiscal year, mainly in international passenger revenues.

◎At the same time, we took steps to reduce costs after March 11, finding 30 billion yen in emergency cost improvements in particular.

◎We were able to implement a portion of our targeted 100 billion yen in cost savings ahead of schedule, which led to a record 97 billion yen in operating income, and greater revenues and earnings.

◎Net income outperformed the prior fiscal year at 28.1 billion yen. In addition, we increased our planned dividend payment by two yen, paying out a total of four yen per share.

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1,500.0

110.0

1,410.0 1,400.011,4,41111..55

70.090.0

9977..00

25/Feb/2011FY2011-12

Corporate Plan

29/Jul/2011Q1 Financial Results

Published

31/Jan/2012Q3 Financial Results

Published

27/Apr/2012Full Year Results

【Major Revisions 】Projected lower revenues due to March 11Cost reductions, including emergency measures

【Major Revisions】Further cost reductions(Includes ¥8 billion in cost restructuring ahead of schedule)

【Major Factors for upward Revisions 】

Cost restructuring implemented ahead of schedule expanded to ¥11 billion

《《Fiscal 2011 Earnings Trends; Final ResultsFiscal 2011 Earnings Trends; Final Results 》》

Diligent cost reduction measures minimized impact of March 11 onDiligent cost reduction measures minimized impact of March 11 on revenue and profit decreasesrevenue and profit decreases

Op. IncomeOp. Revenues (¥ billion)

Financial Summary for FY2011

5

◎Here, we show a comparison of how our fiscal 2011 forecast for consolidated operating revenues and operating income differed from our original plan.

◎Our full-year earnings forecast as of the end of the first quarter called for an operating income of 70 billion yen. This was a 40 billion yen decrease compared to our original plan prior to the March 11 disaster.

◎While we initially projected a risk of significant revenue declines due to falling demand, we engaged in capacity control and aggressive demand stimulation measures that allowed us to hold revenue decreases to a minimum level.

◎As a result of our cost reduction measures exceeding the target of our plan, we were ultimately able to achieve results in excess of the forecast 90 billion yen in operating income, that we revised upwards as of our third quarter announcement.

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FY2012 Earnings Forecast

+ 35.7252.0EBITDA

+ 11.840.0Net Income

- 0.11.6DE Ration (times)

FY2012 Diff.vs. FY2011

Operating revenues 1,500.0 + 88.4

Air Transportation Business 1,372.0 + 109.4

Operating Income 110.0 + 12.9

Air Transportation Business 102.0 + 13.5

Operating Magin (%) 7.3% +0.5%

Ratio of Shareholders’ Equity (%) 28.4% + 0.9%

Dividends (per share) ¥4 -

《《Outlook for FY2012 Full Year Results and Financial Benchmarks Outlook for FY2012 Full Year Results and Financial Benchmarks 》》

(¥ billion)

《《Earnings Forecast Key PointsEarnings Forecast Key Points》》

Increased revenues due to post-March 11 recovery and ASK growth

Domestic Passengers ASK +4.1%Revenues + 43.5 bil yen

International Passengers ASK +11.9%Revenues + 50.0 bil yen

¥100 billion cost restructuring (CASK ¥1.0 cut)

Single-year effect -19.0 bil yen(cumulative effect -30.0 bil yen)

Project to improve record operating income thanks to increased rProject to improve record operating income thanks to increased revenues, mainly on international evenues, mainly on international routes, and cost restructuringroutes, and cost restructuring

Target new record for operating income: ¥110 billionReach ¥40 billion in net income, ¥4 dividend (plan)

Income TargetsPlanned Dividends

6

◎Next, I will provide an overview of our fiscal 2012 earnings forecast.

◎We project a total of 1.5 trillion yen in consolidated operating revenues for the year.

◎The demand environment is normalizing, now that we have mostly moved past the impact of the March 11 disaster. We are aiming to grow revenues, taking advantage of ASK increases, mainly in our international operations. At the same time, we are still keeping a close eye on the economic situation.

◎We are accelerating our cost restructuring initiatives.

◎Of the targeted 100 billion yen in cost reductions by fiscal 2014, we plan to achieve 30 billion yen within the current fiscal year.

◎We plan for 110 billion yen in operating income, which would represent a new record for the company.

◎We are looking for 40 billion yen in bottom-line profits, and we plan to make a dividend payment of four yen.

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0

10,000

20,000

30,000

40,000

50,000

60,000

70,000

80,000

90,000

100,000

Mar-10 Mar-11 Mar-12

40%

50%

60%

70%

80%

90%

100%

ANA 2 routes L/F(=Right Axis)

0

20,000

40,000

60,000

80,000

100,000

120,000

140,000

Mar-10 Mar-11 Mar-12

40%

50%

60%

70%

80%

90%

100%

ANA 3 routes L/F(=Right Axis)

Peach Service Operations (March 2012 results)

Strong start in creating new demand, capturing existing demandStrong start in creating new demand, capturing existing demand

【Routes】 From 1 March Kansai=Sapporo(3 flights/day) / Kansai=Fukuoak(4 flights/day)From 25 March Kansai=Nagasaki(2 flights/day)

【Traffic Results】 March 2012, Passengers (total for 3 routes): 67 thousand, Load Factor: 83%

《《KansaiKansai // ItamiItami // KobeKobe==SapporoSapporo》》No. of Passengers in March 2012No. of Passengers in March 2012

(Passengers)

Kansai=SapporoKansai=Fukuoka

Itami=FukuokaKansai=Fukuoka

Itami=SapporoKobe=Sapporo

Kansai=Sapporo

《《KansaiKansai // ItamiItami ==FukuokaFukuoka》》No. of Passengers in March 2012No. of Passengers in March 2012

7

(Passengers)

◎At this point, I want to focus attention on two of our important management topics.

◎First, I want to discuss the operations of Peach, which began service in March.

◎Here, you can see the March service routes and passenger results for Peach.

◎With the cooperation of all parties, we were able to get off to a very strong start.

◎The graph shows the passenger results of Peach Kansai-Sapporo and Kansai-Fukuoka routes in March. We compared them with the results for the same routes, including Itami and Kobe bases, operated by ANA in March 2010 and 2011.

◎Our strategy assumes that our low-cost carriers and full-service carrier will not compete for existing demand, but rather that low-cost carriers will create new demand domestically and internationally, allowing both LCCs and ANA to grow.

◎While we are still in the very early stages of operations, I believe these results have shown that we have been able to hit our targets.

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◎Second, I want to address our Joint Ventures program related to international operations.

◎Our Transpacific Joint Venture between U.S. and Japan, including Asian locations, began during the prior fiscal year. Please see the graph in the middle of the page.

◎Regarding the passenger results on code-share operations, we have found that we can build greater revenues for both partners by ANA selling seats on flights operated by United Airlines and vice-versa.

◎As you can see in the graph on the right, the impact of March 11 on the first quarter of the prior fiscal year led to a decline in demand. However, this Joint Venture scheme supported stronger results on North American routes from the second quarter onward.

◎This fiscal year, we will begin a joint venture in earnest with Lufthansa.

◎As you can see, we have been working with Lufthansa to expand joint-venture routes, so we should be able to take advantage of our competitive network to effectively capture active passenger traffic between Japan and Europe.

©ANA2012

Joint Ventures of International Passenger Business

TranspacificTranspacific JVJV

FY11 Seats sold on partners FY11 Seats sold on partners vs. FY10vs. FY10(NH(NH/UA/UA Code Share Flights)Code Share Flights)

NH sales(UA flight)

LHNHLHNH JVJV

Start during fiscal 2012Start during fiscal 2012(JV shared fares beginning April 2012)(JV shared fares beginning April 2012)Connections available to 127 locations Connections available to 127 locations throughout Europethroughout Europe

±0%

+100%

±0% +100% +200%

Pursue new joint ventures to capture more AsiaPursue new joint ventures to capture more Asia--North America, JapanNorth America, Japan--Europe passenger flowEurope passenger flowss

FrankfurtFrankfurt==Narita/KansaiNarita/Kansai//ChubuChubuMunichMunich==NaritaNaritaDusseldorfDusseldorf==Narita Narita ((PlannedPlanned))

《《RoutesRoutes》》

NaritaNarita==Frankfurt / MunichFrankfurt / MunichLondon / ParisLondon / Paris

HanedaHaneda==FrankfurtFrankfurt(In service since January 2012)(In service since January 2012)

Strengthen AsiaStrengthen Asia--North America networkNorth America network(Narita(Narita--Seattle, NaritaSeattle, Narita--San Jose routes to begin service during fiscal 2012)San Jose routes to begin service during fiscal 2012)Major increase in mutual sales with partners will contribute to Major increase in mutual sales with partners will contribute to strong route strong route performanceperformance

0

5

10

15

20

25

1Q 2Q 3Q 4Q

60

65

70

75

80

85

ASK growth=Left AxisRPK growth=Left AxisL/F(FY2011)=Right Axis

ANA North American Routes Traffic ANA North American Routes Traffic ((FY2011 by QuarterFY2011 by Quarter))(%) (%)

+300%

+200%

FY11

FY10UA sales

(NH flight)

8

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◎Last, I want to talk once again about the management topics we will focus on during fiscal 2012.

◎Under our fiscal 2012-13 Corporate Plan announced recently, we are focusing on management topics that we have called Strategic Pivots in fiscal 2012 as you can see on this slide.

◎As we introduce the Boeing 787 in earnest, we will continue to enhance our network, particularly for our international operations.

◎Following the launch of Peach, we are making good progress toward the launch of AirAsia Japan in August.

◎We are on schedule to achieve our target of cost restructuring initiatives through fiscal 2014. Cumulative cost savings by the end of this fiscal year are targeted to be 30 billion yen.

◎We are making our best effort to achieve cost savings ahead of schedule to ensure the likelihood of the success of our plan in total.

◎We are also on schedule to transition to a holding company system, continuing with filing procedures and preparing to create a Group management system that produces better management, more agile decision making and stronger governance.

◎As top management, our goal is to create greater enterprise value of ANA , and I promise to keep steering us in that direction.

◎This ends my portion of our presentation. Thank you for your attention.

©ANA2012

FY2012 Management Topics

Network Network MultiMulti--BrandBrand

StrategyStrategy

Execute on yearly targets in fiscal 2012Execute on yearly targets in fiscal 2012--2013 Corporate Plan; strengthen management foundation2013 Corporate Plan; strengthen management foundation

TransitionTransitiontoto

A Holding A Holding CompanyCompanySystemSystem

Peach Service Launch (Mar 2012)

AirAsia Japan Service Launch(scheduled for Aug 2012)

B787 Introduction (Oct 2011)

Trans-Pacific JV(Apr 2011)

B787s addition of 14(20 total in service)Begin Service on Narita=Seattle, San JoseStart LHNH JV(Apr 2012)

- 11.0 bil yenCumulative: - 30.0 bil yen(FY2012: - 19.0 bil yen)

By FY2014- 100.0 bil yen

(- 1.0 yen in CASK)

General Meeting of Shareholder(scheduled for Jun 2012)

Transition to Holding Company Structure(scheduled for Apr 2013)

《FY2012 Management Topics》

ANA BrandLCC BrandProgressTogether

Preparatory Procedures

CostCostRestructuringRestructuring

StrengthenGroup Management

9

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Ⅱ. FY2011 Financial Results 《Details》

【Part Ⅱ】

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Consolidated cumulative operating income for fiscal year posted 97.0 billion yen

(29.2 billion yen year-on-year improvement)

28.1 billion yen net profit for the fiscal year (4.8 billion yen year-on-year improvement)EBITDA of 216.2 billion yen (30.0 billion yen year-on-year improvement)

Highlights FY2011

Highlights of Financial Results FY2011 1QHighlights of Financial Results FY2011 1Q--4Q and FY2010 1Q4Q and FY2010 1Q--4Q4Q

(¥ Billion)

-40.0

-20.0

0.0

20.0

40.0

60.0

80.0

100.0

1Q 2Q 3Q 4Q 1Q 2Q 3Q 4Q

Op. Income Net Income EBITDA

FY2010 FY2011

Following non-cumulative 2Q & 3Q,non-cumulative 4Q operating Incomewas the highest ever.

◎ Next, I will be discussing our fiscal 2011 financial performance in more detail.

◎ These are the highlights of our financial results for fiscal 2011.

◎ Operating income for the fourth quarter, January through March, increased by

15.7 billion yen year on year to 5.8 billion yen.

◎ On a stand-alone basis, operating income for the fourth quarter was also

a record, making it the third quarter in a row for record-high figures.

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(¥ Billion)

Income StatementsIncome Statements

Consolidated Financial Summary

DifferenceFY11FY10

Operating Revenues 1,357.6 1,411.5 + 53.8 341.6 + 23.1

Operating Expenses 1,289.8 1,314.4 + 24.6 335.7 + 7.3

Operating Income 67.8 97.0 + 29.2 5.8 + 15.7

Op. Margin (%) 5.0 6.9 + 1.9 1.7 -

Non-Op. Gains/Losses - 30.7 - 28.5 + 2.2 - 8.8 + 2.5

Recurring Income 37.0 68.4 + 31.4 - 3.0 + 18.3

Extraordinary Gains/Losses - 1.9 - 5.0 - 3.0 - 5.4 - 0.9

Net Income 23.3 28.1 + 4.8 - 5.6 + 8.6

Net Income Before Minority Interests 23.0 28.1 + 5.1 - 5.8 + 8.8

Other Comprehensive Income 15.3 4.9 - 10.4 25.9 - 2.1

Comprehensive Income 38.3 33.1 - 5.2 20.0 + 6.6

Difference4Q/FY11

◎ Here, I will provide an overview of our operating results.

◎ Continued high yen valuations and sluggish corporate earnings caused concerns about

the demand for air travel during the fourth quarter.

However, we were able to generate revenues generally in line with our earnings forecast.

Cumulative full-year operating revenues increased by 53.8 billion yen, or 4.0%

year on year, reaching 1.4115 trillion yen.

◎ By consistently balancing supply and demand and achieving cost reductions,

we were able to limit operating expenses for the full year to a year-on-year increase of

24.6 billion yen, or 1.9%.

◎ As a result, operating income increased by 29.2 billion yen year on year to 97.0 billion yen.

Recurring income was 68.4 billion yen.

◎ Net income amounted to 28.1 billion yen, owing to the reversal of deferred tax assets

in conjunction with a downward revision in corporate tax rates and other factors.

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(¥ Billion)

Consolidated Financial PositionConsolidated Financial Position

Consolidated Financial Summary

Mar 31, 2011 Mar 31, 2012 Difference

Assets 1,928.0 2,002.5 + 74.5

Shareholders' Equity 520.2 549.0 + 28.7

Ratio of Shareholders' Equity (%) 27.0 27.4 + 0.4

Interest Bearing Debts 938.8 963.6 + 24.8

Debt/Equity Ratio (times) 1.8 1.8 - 0.0

*D/E ratio when including off-balanced lease obligation of ¥155.3 billion (¥ 170.2 billion as of the end of March, 2011) is 2.0 times (2.1 times as of the end of March, 2011)

◎ This page shows our consolidated financial position.

◎ Total assets increased over the prior year end by 74.5 billion yen to

a level of 2.0 trillion yen.

◎ Shareholder’s equity amounted to 549.0 billion yen,

and the ratio of shareholder’s equity was 27.4%.

◎ Reflecting improved profits, deferred tax assets significantly decreased by

33.0 billion yen compared to the end of March 2011, amounting to 99.1

billion yen as of the end of the fiscal period.

◎ While our debt-equity ratio climbed to nearly 2.0 times during the period,

we closed out the period with a ratio of 1.8 times.

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Consolidated Statements of Cash FlowConsolidated Statements of Cash Flow

Consolidated Financial Summary

Cash Flow from Operating Activities 203.8 214.4 + 10.5

Cash Flow from Investing Activities - 139.6 - 166.3 - 26.7

Cash Flow from Financing Activities - 10.5 16.1 + 26.7

Net Increase or Decrease 53.4 64.2 + 10.8

Cash and Cash Equivalent at the beginning 148.1 201.6+ 64.2

Cash and Cash Equivalent at the end 201.6 265.8

Depreciation and Amortization 118.4 119.2 + 0.8

Capital Expenditures 211.6 196.8 - 14.8

(¥ Billion)

FY10 FY11 Difference

EBITDA (*) 186.2 216.2 + 30.0

EBITDA Margin(%) 13.7 15.3 + 1.6

* EBITDA: Op. Income + Depreciation

◎ I would now like to discuss our cash flow.

◎ Cash flow from operating activities amounted to 214.4 billion yen.

◎ Cash flow from investing activities experienced a net outflow of

166.3 billion yen, mainly due to investments in aircraft.

◎ Cash flow from financing activities amounted to 16.1 billion yen, a net

increase owing to funding and repayment.

◎ As a result, cash and cash equivalents at the end of the period amounted

to 265.8 billion yen, a 64.2 billion yen increase over the balance at the end

of the prior fiscal year.

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(¥ Billion)

Results by SegmentResults by Segment

Consolidated Financial Summary

Air Transportation 1,218.2 1,262.5 + 44.2 305.0 + 17.4

Travel Services 159.3 158.9 - 0.4 39.5 + 5.0

Total for Reporting Segments 1,377.6 1,421.5 + 43.8 344.5 + 22.4

Other 138.9 138.4 - 0.5 34.8 + 0.3

Adjustment - 158.9 - 148.4 + 10.5 - 37.6 + 0.3

Total 1,357.6 1,411.5 + 53.8 341.6 + 23.1

Air Transportation 60.5 88.4 + 27.9 4.9 + 14.6

Travel Services 2.6 3.9 + 1.2 0.1 + 0.8

Total for Reporting Segments 63.1 92.4 + 29.2 5.0 + 15.4

Other 4.8 4.1 - 0.6 0.6 - 0.1

Adjustment - 0.1 0.4 + 0.6 0.1 + 0.5

Total 67.8 97.0 + 29.2 5.8 + 15.7

Revenues

Operating

Income

DifferenceFY11FY10 Difference4Q/FY11

◎ These are our results by segment.

◎ I will discuss our air transportation business later in this presentation.

◎Revenues were down slightly in our travel services business; however,

profits increased.

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©ANA2012

Intentionally Blank

16

16

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FY10

Domestic Passengers 652.6 651.5 - 1.0 154.2 + 4.6

International Passengers 280.6 320.0 + 39.4 78.1 + 12.5

Cargo and Mail 125.0 128.0 + 3.0 30.2 - 0.1

Others 159.9 162.8 + 2.8 42.3 + 0.4

Total 1,218.2 1,262.5 + 44.2 305.0 + 17.4

Fuel and Fuel Tax 256.2 263.1 + 6.8 64.7 + 0.3

Landing and Navigation Fees 93.8 94.5 + 0.6 23.6 + 0.1

Aircraft Leasing Fees 63.9 67.1 + 3.1 17.2 + 1.5

Depreciation and Amortization 116.2 117.2 + 0.9 30.4 + 0.1

Aircraft Maintenance 46.2 45.7 - 0.5 12.4 - 0.9

Personnel 243.3 251.0 + 7.7 67.3 + 3.6

Sales Commission and Promotion 67.0 63.5 - 3.5 15.8 - 0.7

Contracts 83.8 86.3 + 2.5 21.5 + 0.1

Others 186.8 185.3 - 1.5 46.8 - 1.5

Total 1,157.7 1,174.0 + 16.2 300.0 + 2.8

Operating Income 60.5 88.4 + 27.9 4.9 + 14.6

OperatingExpenses

OperatingRevenues

Op. Income

FY11 Difference

Air Transportation Business

Operating Revenue and ExpensesOperating Revenue and Expenses 4Q/FY11 Difference

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(¥ Billion)

FY10FY10Op. IncomeOp. Income

60.5

FY11FY11Op. IncomeOp. Income

88.4-1.0

+39.4

+3.0+2.8

+6.8

Fuel & Fuel & Fuel TaxFuel Tax

+14.1

OperationOperation--LinkesLinkes

-4.0

SalesSales--LinkedLinked

-0.7Other ExpenseOther Expense

・・MaintenanceMaintenance・・HandlingHandling・・Mileage/CarMileage/Card,d, etc.etc.

・・Depreciation except AircraftDepreciation except Aircraft・・Maintenance, etc. Maintenance, etc.

・・Commission, AdvertisementCommission, Advertisement・・InIn--flight serviceflight service・・Ground Handling, etc.Ground Handling, etc.

・・Landing/Navigation FeesLanding/Navigation Fees・・DepreciationDepreciation・・PersonnelPersonnel・・Contracts, etc.Contracts, etc.

Improvement In ProfitImprovement In Profit++27.927.9

RevenuesRevenues++44.244.2

ExpensesExpenses++116.26.2

Progress of Cost Reduction 32.0(Full Year Target 30.0)

22.0(20.0)Reduce budget and

cut back expenditure

10.0(10.0)Operation-Linked

Actual(Full Year Target)Measures

Change in Operating IncomeChange in Operating Income

DomesticDomesticPassengerPassenger

InternationalInternationalPassengerPassenger

Cargo &Cargo &MailMail

OtherOtherRevenueRevenue

Air Transportation Business

◎ This is an analysis of the year-on-year changes in operating income for our

air transportation business.

◎ Operating revenues rose by 44.2 billion yen. Lower revenues in domestic passenger

operations were offset by increased revenues in international passenger operations and

cargo operations.

◎ While I discuss this in more detail later,

we were able to limit the scope of revenue decreases through improved domestic passenger

unit price. At the same time, we increased international passenger revenues mainly due to

strong demand keeping pace with growth in ASK and cargo revenues due to higher RTK.

◎ Operating expenses increased by 16.2 billion yen.

◎ Despite lower aviation fuel taxes, fuel expenses increased due to ASK expansion in

international passenger operations and significantly higher market prices.

Revenue-linked expenses decreased; however, operations-linked expenses and other expenses,

including personnel expenses, increased.

◎ Personnel expenses increased due to a year-end lump-sum reserve related to profit

performance.

◎ Given the preceding, cumulative operating income increased by 27.9 billion yen,

amounting to 88.4 billion yen, which was a record for the air transportation business.

◎ We were ultimately able to outperform our target of 30.0 billion yen in cost reduction

measures projected at the beginning of the fiscal year. In fact, we reduced costs by a

cumulative total of 32.0 billion yen.

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Air Transportation Business

FY10 FY11 % Y/Y

Available Seat Km (million) 56,796 56,756 - 0.1 14,036 + 0.2

Revenue Passenger Km (million)

35,983 34,589 - 3.9 8,421 + 4.8

Passengers (thousands) 40,574 39,020 - 3.8 9,467 + 4.9

Load Factor (%) 63.4 60.9 - 2.4* 60.0 + 2.6*

Passenger Revenues (¥billion) 652.6 651.5 - 0.2 154.2 + 3.1

Unit Revenue (¥/ASK) 11.5 11.5 - 0.1 11.0 + 2.9

Yield (¥/RPK) 18.1 18.8 + 3.9 18.3 - 1.6

Unit Price (¥/Passenger) 16,084 16,698 + 3.8 16,294 - 1.7

Domestic Passenger OperationsDomestic Passenger Operations

4Q/FY11 % Y/Y

*Difference

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Air Transportation Business

Trends in Domestic Passenger OperationsTrends in Domestic Passenger Operations

Monthly Trends in Domestic PassengersFY2011 Cumulative Revenue Change Factors

Significant decline due to the impact of March 11; however, impact minimized through passenger class mix change and unit price improvement

(YoY)

(FY10) (FY11)

-50.0%

-40.0%

-30.0%

-20.0%

-10.0%

0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

MAR APR MAY JUN JUL AUG SEP OCT NOV DEC JAN FEB MAR

Individual/Business

Promotional Fares

Package/Travel

Total

AvailableSeat Kilometer(ASK)

652.6 651.5

+23.0(-3.0) -24.0(+7.5)

Quarterly Key Topics:

Beginning January 23: Expanded use of B787 on regular domestic routes Tokyo (Haneda)-Itami, Tokyo (Haneda)-Yamaguchi Ube routes and beginning March 1, Tokyo(Haneda) - Matsuyama(released December 27)

Individual passengers, promotional fares and leisure/package passengers trended at prior year levels

March results back to normal level prior to earthquake《Main Unit Price Factors》Fares for Business Travel +2.5 (+0.5)Travel/Promotional Fare +10.0 ( 0.0 )Demand Recovery/PassengerClass Mix Improvement +10.5 (-3.5)

《Main Passenger Factors》ASK +7.0(+1.5)Improvement Competitive Posture +5.5(-1.5)Improvement Promotional Demand +5.5(+0.5) Connection International -1.0(0.0)Flight Reduction due to Earthquake -4.0(0.0)Demand Decline due to Earthquake -36.5(+6.5)Others -0.5(+0.5)

FY10FY10 FY11FY11(figures in parentheses represent results for 4Q only)

(¥ Billion)

◎ This page shows our results for domestic passenger operations.

◎As well as the results data on page 19, the chart on the left analyzes

the factors behind the 1.0 billion yen decrease in revenue for the fiscal year.

◎Despite a second-half recovery from the effects of the March 11 disaster,

passenger revenues were down a cumulative 24.0 billion yen in passenger

factors.

At the same time, a quicker-than-expected recovery in business and general

individual travel demand led to an improved passenger unit price structure

and improved competitiveness.

This resulted in an increase of 23.0 billion yen in unit price factors,

allowing the company to minimize the scope of total revenue declines.

◎ The chart on the right shows the trends in the number of passengers by

passenger type, with a year’s worth of data points for your reference.

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Air Transportation Business

FY10 FY11 % Y/Y

Available Seat Km (million) 29,768 34,406 + 15.6 8,862 + 9.7

Revenue Passenger Km (million)

22,430 25,351 + 13.0 6,757 + 21.8

Passengers (thousands) 5,168 5,883 + 13.8 1,554 + 23.2

Load Factor (%) 75.3 73.7 - 1.7* 76.2 + 7.6*

Passenger Revenues (¥billion) 280.6 320.0 + 14.0 78.1 + 19.1

Unit Revenue (¥/ASK) 9.4 9.3 - 1.3 8.8 + 8.6

Yield (¥/RPK) 12.5 12.6 + 0.9 11.6 - 2.3

Unit Price (¥/Passenger) 54,296 54,403 + 0.2 50,269 - 3.3

4Q/FY11 % Y/Y

*Difference

International Passenger OperationsInternational Passenger Operations

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Air Transportation Business

FY2011 Cumulative Revenue Change Factors

Trends in International Passenger OperationsTrends in International Passenger Operations

-60.0%

-50.0%

-40.0%

-30.0%

-20.0%

-10.0%

0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

4Q10 1Q11 2Q11 3Q11 4Q11

ANA Passengers (North America)

ANA Passegners (Europe)

ANA Passengers (China)

ANA Passengers (Asia)

ANA Inboud (Japan) Passenger

Total for all companies(*)

(YoY)

(*)Japan National Tourist Organization Data(※) ANA inbound and total inbound numbers of passengers for Q4 FY11 are combined January and February results

Quarterly Key Topics: Beginning January 20: Narita-Hangzhou route daily service (released December 20) Beginning March 25: Code share with Air New Zealand, Narita/Osaka (Kansai)-Auckland route (released December 15) Beginning March 25: Nagoya (Chubu)-Shanghai (Pudong) service relaunched (released January 10)

Inbound passengers shifted to a net positive during the second half, indicating a recovery trend.

Passengers for Q4 also exceeded year-on-year in all destinations

Passengers trends and Japan Inbound by Destination

Unit price levels well managed; significant revenue increase through ASK expansion and capacity control

280.6

320.0+2.5(-4.0)

+37.0(+16.5)

《Main Unit Price Factors》Fuel Surcharge +29.5 (+9.5)Unit Price/Passenger Mix Improvement-22.5 (-12.5)Foreign Exchange -4.5 (-1.0)

《Main Passenger Factors》ASK Increase +18.5 (+3.5)Demand Recovery +2.5 (+1.0)Demand Stimulation Measures+27.5 (+9.5)Decline in Demand due to Earthquake-11.5 (+2.5)

FY10FY10 FY11FY11(figures in parentheses represent results for 4Q only)

(¥ Billion)

◎ This page shows the results of our international passenger operations.

◎ As well as the results data on page 21, the chart on the left analyzes the factors

behind a 39.4 billion yen increase in revenue for the fiscal year.

◎ We were affected by the March 11 disaster throughout fiscal 2011.

However we increased revenues by 37.0 billion yen in passenger factors thanks

to demand stimulation measures and marketing initiatives in the midst of ASK

increases and we slightly increased revenues by 2.5 billion yen in unit price

factors.

◎ The chart on the right shows Japan inbound passenger trends and the number of

passengers by destination.

◎ First, please look at the line graph, which shows the trend in Japan-inbound

passenger numbers. Passengers coming into Japan via ANA during the

second half of the year exceeded the same period in the prior year, and the

numbers have continued to recover.

◎ Next, the bar chart indicates the number of ANA passengers by destination.

During the fourth quarter we have exceeded the number of passengers of the

same period in the prior year in all destinations, which clearly shows a recovery.

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Air Transportation Business

Domestic Cargo

DomesticFreighter

【Included Above】

Available Ton Km (million) 1,861 1,805 - 3.0 451 - 0.7

Revenue Ton Km (million) 450 464 + 3.1 108 + 1.8

Revenue Ton (thousand tons) 453 467 + 3.0 109 + 1.6

Load Factor (%) 24.2 25.7 + 1.5* 24.0 + 0.6*

Cargo Revenues (¥billion) 32.4 33.2 + 2.6 7.7 - 0.8

Unit Revenue (¥/ATK) 17.4 18.4 + 5.7 17.2 - 0.1

Unit Price (¥/kg) 71 71 - 0.4 71 - 2.3

Available Ton Km (million) 36 29 - 17.0 7 - 1.0

Revenue Ton Km (million) 12 10 - 13.5 2 - 21.4

Revenue Ton (thousand tons) 11 10 - 12.9 2 - 21.7

Load Factor (%) 34.3 35.8 + 1.4* 31.2 - 8.1*

Cargo Revenues (¥billion) 1.6 1.3 - 15.3 0.3 - 15.7

Unit Revenue (¥/ATK) 44.9 45.9 + 2.1 41.5 - 14.9

Unit Price (¥/kg) 137 134 - 2.7 145 + 7.6

FY10 FY11 % Y/Y 4Q/FY11 % Y/Y

*Difference

Domestic Cargo OperationsDomestic Cargo Operations

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24

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Air Transportation Business

InternationalCargo

InternationalFreighter

【Included Above】

Available Ton Km (million) 3,059 3,637 + 18.9 912 + 14.4

Revenue Ton Km (million) 2,069 2,239 + 8.2 578 + 13.5

Revenue Ton (thousand tons) 557 570 + 2.4 141 + 7.4

Load Factor (%) 67.6 61.6 - 6.1* 63.4 - 0.6*

Cargo Revenues (¥billion) 86.0 87.9 + 2.2 20.8 - 0.8

Unit Revenue (¥/ATK) 28.1 24.2 - 14.0 22.9 - 13.3

Unit Price (¥/kg) 154 154 - 0.1 147 - 7.6

Available Ton Km (million) 780 829 + 6.3 200 + 3.3

Revenue Ton Km (million) 492 497 + 1.1 121 + 6.1

Revenue Ton (thousand tons) 289 279 - 3.4 66 - 0.4

Load Factor (%) 63.1 60.0 - 3.1* 60.5 + 1.6*

Cargo Revenues (¥billion) 32.8 33.2 + 1.4 7.6 - 8.1

Unit Revenue (¥/ATK) 42.1 40.1 - 4.7 38.1 - 11.0

Unit Price (¥/kg) 113 119 + 4.9 115 - 7.7

FY10 FY11 % Y/Y 4Q/FY11 % Y/YInternational Cargo OperationsInternational Cargo Operations

*Difference

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Air Transportation Business

Quarterly Topics :From January : Fuel Surcharge Revised (On December 19 released)

e.g.) for Europe, North America and Middle East : from 127 to 134 yen

Monthly Trends in International CargoFY2011 Cumulative Revenue Change Factors

Trends in International Cargo OperationsTrends in International Cargo Operations

(YoY)

-10.0%

-5.0%

0.0%

5.0%

10.0%

15.0%

20.0%

25.0%

30.0%

35.0%

APR MAY JUN JUL AUG SEP OCT NOV DEC JAN FEB MAR

Outbound (Japan) RTKs

Inbound (Japan) RTKs

Total (Japan) RTKs

86.087.9

-3.0(-1.5)+5.0(+1.5)

《Main Weight Factors》ATK Increase +4.0 (+1.0)Demand Stimulation Measures +1.0 (+0.5)

《Main Unit Price Factors》FSC +9.0 (+1.5)Foreign Exchange -3.0 (-0.5)Price Decrease Effects -9.0 (-2.5)

FY10FY10 FY11FY11

(¥Billion)

*Cargo only. Does not include postal mail

(figures in parentheses represent results for 4Q only)

Although export cargo volume has stagnated and Q3 result lowered year-on-year, Q4 volume exceeded the same period in the prior year.

Despite slow demand, we were able to capture volume through cargo traffic between countries beyond Japan

◎ These are the results of our international cargo operations.

◎As well as the results data on page 25, the chart on the left analyzes the factors

behind a 1.9 billion yen increase in revenue for the fiscal year.

◎Cargo movement slowed due to the strong yen and the sluggish economy.

While we tried to secure more volume by capturing third-country cargo,

unit prices changed as a whole.

As a result, revenues increased by 5.0 billion yen in weight factors and

decreased by 3.0 billion yen in unit price factors.

◎ The chart on the right shows trends in RTK according to inbound and outbound

cargo traffic in Japan.

◎ The fourth quarter results outperformed the same period in the prior fiscal year,

showing the beginning of a rebound from the bottom level that lingered

throughout the first three quarters.

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Ⅲ.FY2012 Earnings Forecast 《Details》

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Consolidated Earnings ForecastConsolidated Earnings Forecast

FY2012 Earnings Forecast

DifferenceFY12(RE)FY11

Operating Revenues 1,411.5 1,500.0 + 88.4 1,500.0

Operating Expenses 1,314.4 1,390.0 + 75.5 1,390.0

Operating Income 97.0 110.0 + 12.9 110.0

Op. Margin (%) 6.9 7.3 + 0.5 7.3

Recurring Income 68.4 70.0 + 1.5 70.0

Net Income 28.1 40.0 + 11.8 40.0

FY12(E)

《Ref.》 As of 17Feb, 2012

(¥ Billion)

◎ This is our full-year earnings forecast for fiscal 2012.

◎ We have planned our profit forecast in line with our fiscal 2012-13 Corporate

Plan announced on February 17 this year.

◎ As a result, we forecast an operating income of 110.0 billion yen,

a recurring income of 70.0 billion yen, and a net income of 40.0 billion yen

for fiscal 2012.

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Earnings Forecast by SegmentEarnings Forecast by Segment

(¥ Billion)

FY2012 Earnings Forecast

Air Transportation 1,262.5 1,372.0 + 109.4 1,364.0

Travel Services 158.9 159.0 + 0.0 155.0

Total for Reporting Segments 1,421.5 1,531.0 + 109.4 1,519.0

Other 138.4 137.0 - 1.4 141.0

Adjustment - 148.4 - 168.0 - 19.5 - 160.0

Total 1,411.5 1,500.0 + 88.4 1,500.0

Air Transportation 88.4 102.0 + 13.5 102.0

Travel Services 3.9 4.0 - 0.0 3.0

Total for Reporting Segments 92.4 106.0 + 13.5 105.0

Other 4.1 4.0 - 0.1 5.0

Adjustment 0.4 0.0 - 0.4 0.0

Total 97.0 110.0 + 12.9 110.0

Revenues

Operating

Income

DifferenceFY12(RE)FY11 FY12(E)

《Ref.》 As of 17Feb, 2012

◎ Our overall profit plan is essentially the same as we announced in our

fiscal 2012-13 Corporate Plan. We have, however, made some minor

changes in revenue and expense forecasts within certain segments.

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Operating RevenuesOperating Revenues and Expensesand Expenses

FY2012 Earnings Forecast

Domestic Passengers 651.5 695.0 + 43.4 695.0

International Passengers 320.0 370.0 + 49.9 373.0

Cargo and Mail 128.0 138.5 + 10.4 137.5

Others 162.8 168.5 + 5.6 158.5

Total 1,262.5 1,372.0 + 109.4 1,364.0

Fuel and Fuel Tax 263.1 298.5 + 35.3 285.5

Non – Fuel Cost 910.9 971.5 + 60.5 976.5

Total 1,174.0 1,270.0 + 95.9 1,262.0

Operating Income 88.4 102.0 + 13.5 102.0

FY11 FY12 (RE) Difference

OperatingExpenses

OperatingRevenues

Op. Income

FY12(E)

《Ref.》 As of 17Feb, 2012

(¥ Billion)

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Change in Operating IncomeChange in Operating Income

FY2012 Earnings Forecast

32

(¥ Billion)

88.4102.0

+43.5

+50.0

+10.5+5.5

+35.5

Fuel &Fuel &Fuel TaxFuel Tax

+60.5

OtherOtherExpensesExpenses

IncreaseIncreaseIn ProfitIn Profit+13+13..55

RevenuesRevenues+109+109..55

ExpensesExpenses++9696..00

DomesticDomesticPassengerPassenger

InternationalInternationalPassengerPassenger

Cargo &Cargo &MailMail

OtherOtherRevenueRevenue

FY11FY11Op. IncomeOp. Income

FY12FY12Op. IncomeOp. Income

(Plan)(Plan)

◎ These are the factors that changed operating income in our air transportation business.

◎ This is a change analysis in comparison with fiscal 2011.

◎ We forecast total revenue increases by 109.5 billion yen.

We plan to increase domestic passenger revenues by 43.5 billion yen, mainly in expanded

leisure fares and continued recovery from the March 11 disaster. And we plan to

increase international passenger revenues by 50.0 billion yen, due to the continued recovery

from March 11, capacity expansion, and joint venture operations. We plan to increase cargo

revenues by 10.5 billion yen, due to mainly RTK increases from belly space utilization.

◎ We plan an increase in expenses by 96.0 billion yen, mainly from fuel expense increases

of 35.5 billion yen due to a fuel price hike and other increases by depreciation and

amortization due to new aircraft, greater operations-linked expenses and more

revenue-linked expenses.

◎ As a result, we project an increase in operating income of 13.5 billion yen, reaching

102.0 billion yen.

◎ With regard to 100.0 billion yen in cost reduction measures released in our fiscal

2012-13 Corporate Plan, during fiscal 2011 we were able to implement a portion of the 22.0

billion yen ahead of schedule .

As a result, we now plan for 19.0 billion yen in cost reductions for fiscal 2012.

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Domestic Passengers International Passengers

1H(E) 2H(E) FY12(RE) 1H(E) 2H(E) FY12(RE)

Available Seat Km + 5.1 + 3.1 + 4.1 + 9.7 + 14.0 + 11.9

Revenue Passenger Km + 9.9 + 6.5 + 8.2 + 14.9 + 10.8 + 12.8

Passengers + 10.2 + 6.5 + 8.3 + 13.3 + 12.2 + 12.7

*Load Factor (%)62.8

(+ 2.8)63.9

(+ 2.1)63.3

(+ 2.4)75.6

(+ 3.4)73.1

(- 2.1)74.3

(+ 0.6)

**Unit Revenue(¥/ASK)11.8

(+ 2.1)11.8

(+ 2.9)11.8

(+ 2.5)10.0

(+ 6.0)9.3

(+ 0.9)9.6

(+ 3.4)

**Yield(¥/RPK)18.8

(- 2.4)18.4

(- 0.4)18.6

(- 1.4)13.2

(+ 1.2)12.7

(+ 3.8)12.9

(+ 2.6)

**Unit Price(¥/Passenger)16,614(- 2.6)

16,281(- 0.4)

16,448(- 1.5)

57,656(+ 2.6)

54,070(+ 2.5)

55,810(+ 2.6)

FY2012 Earnings Forecast

* (*.* pts) : Difference** (*.*) : year-on-year basis

《《Passenger OperationsPassenger Operations》》 Earnings Forecast Assumptions for FY12Earnings Forecast Assumptions for FY12((vs. FY11vs. FY11))

◎ Pages 33 and 34 explain our assumptions concerning the main indicators

in terms of our passenger and cargo operations based on our

revenue forecasts for each business segment.

◎ Furthermore, pages 35 and 36 show our forecast of the consolidated

balance sheet and cash flow for your reference.

◎ This ends my part of our presentation.

◎ Thank you for your attention.

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Domestic Cargo International Cargo

Freighter

【Included Above】

Available Ton km +11.1 + 6.9 + 9.0 + 8.5 + 10.4 + 9.4

Revenue Ton km + 1.8 + 0.8 + 1.3 + 13.6 + 18.9 + 16.3

Revenue Ton + 1.9 + 0.5 + 1.2 + 10.9 + 15.9 + 13.5

Load Factor (%) 23.2 24.7 23.9 63.3 67.6 65.5

**Unit Revenue(¥/ATK)17.0

(- 6.9)18.2

(- 2.2)17.6

(- 4.6)23.1

(- 8.2)25.4

(+ 9.7)24.3

(+ 0.6)

**Unit Price(¥/RT)73

(+ 1.5)73

(+ 4.1)73

(+ 2.8)146

(- 10.3)152

(+ 4.5)150

(- 3.1)

1H(E) 2H(E) FY12(RE)1H(E) 2H(E) FY12(RE)

Available Ton km - 0.6 - 3.9 - 2.3 + 5.4 + 5.3 + 5.4

Revenue Ton km - 11.1 - 7.9 - 9.5 + 13.5 + 27.8 + 21.0

Revenue Ton - 6.5 + 1.2 - 2.9 + 9.9 + 26.0 + 18.2

Load Factor (%) 32.9 33.4 33.1 62.8 74.8 69.0

**Unit Revenue(¥/ATK)47.2

(- 2.0)47.5

(+ 8.9)47.4

(+ 3.3)42.2

(+ 1.7)47.9

(+ 23.3) 45.1

(+ 12.4)

**Unit Price(¥/RT)137

(+ 4.2)141

(+ 3.4)139

(+ 3.9)120

(- 2.4)118

(+ 3.0)119

(+ 0.2)

Total

FY2012 Earnings Forecast

** (*.*) : year-on-year bisis

《《Cargo OperationsCargo Operations》》 Earnings Forecast Assumptions for FY12Earnings Forecast Assumptions for FY12((vs. FY11vs. FY11))

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©ANA2012

(¥ Billion)

5.6+ 0.55.55.1ROA(%) Operating Return on Assets (%)

1.7- 0.11.61.8Debt/Equity Ratio (times) *

948.0- 33.6930.0963.7Interest Bearing Debts *

7.2

28.4

569.0

2,006.5

+ 1.9

+ 0.9

+ 19.9

+ 3.9

7.45.3ROE(%) Return on Equity (%)

28.027.4Ratio of Shareholders‘ Equity (%)

562.0549.0Shareholders' Equity

2,003.02,002.5Assets

Mar 31, 2012 Difference

Consolidated Balance SheetConsolidated Balance Sheet

FY2012 Earnings Forecast

Mar 31,2013(RE)Mar 31, 2013

(E)

《Ref.》 As of 17Feb, 2012

* Off-balanced lease obligation (D/E ratio)As of March, 2012, 155.3 Billion(2.0 times)As of March, 2013(Estimate), ¥137.0 Billion(1.9times)

35

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- 63.2

+ 11.0

+ 6.0

- 9.2

+ 4.9

- 0.1

+ 22.7

+ 11.8

- 62.0

78.0

- 155.5

- 194.5

233.5

14.0

142.0

40.0

- 38.01.2Cash Flow from Financing Activities *

56.066.9Free Cash Flow

- 177.0- 161.5Cash Flow from Investing Activities **

- 216.0- 203.7Capital Expenditures/Financing

233.0228.5Cash Flow from Operating Activities *

14.014.1Principal Payment for Aircraft Lease

142.0119.2Depreciation and Amortization

40.028.1Net Income

(¥ Billion)

16.8

252.0

15.3

216.2

16.8+ 1.5EBITDA Margin(%)

252.0+ 35.7EBITDA

FY11 FY12(RE) Difference

Consolidated Cash FlowConsolidated Cash Flow

FY2012 Earnings Forecast

FY12(E)

《Ref.》 As of 17Feb, 2012

* Cash flow from operating activities and cash flow from financing activities in this table includeoff-balanced lease principle refund equivalent.

** Cash flow from investing activities in this table do not include time deposit in excess of threemonths and certificates of deposit. 36

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Ⅳ. Supplemental Reference

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©ANA2012

Intentionally Blank

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燃油・為替

Fuel Price and Exchange RateFuel Price and Exchange Rate

Fuel Hedge Ratio 60% 40% 20% 5% -

Currency Hedge Ratio (USD) 60% 40% 25% 10% 5%

FY11 FY12 FY13 FY14 FY15Hedge Ratio ( as of Mar, 2012)

1 USD change per barrel 1.9 billion/ year

1 JPY change per USD 2.5 billion/ year

Non hedge impact of oil price andcurrency fluctuations on fuel expense

Supplemental Reference

0%

10%

20%

30%

40%

50%

60%

70%

Fuel Currency

80

120

100

80

130

115

80

128

109Dubai Crude Oil (USD/BBL) 112

Kerosene (USD/BBL) 128

Exchange Rate (JPY/USD) 80

1H(A)Market Index and Assumption

FY11(A)

2H(A) 1H(E)

FY12(E)

2H(E)

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燃油・為替Supplemental Reference

(operating income (loss) / including hedge effects; units: billion)Major Exchange Rate Effects on Op. IncomeMajor Exchange Rate Effects on Op. Income

Revenue(increase + notationdecrease – notation)

Expense(increase + notationdecrease – notation)Second Quarter Results (Earning Forecast as of 29Jul, 2011 vs. Weighed Avg. during Period)

Second Half Results (Earning Forecast as of 29Jul, 2011 vs. Weighed Avg. during Period)

40

-1.5-1

-0.50

0.51

ProfitProfitImprovementImprovement

USDUSD¥¥8080→→¥¥78.578.5

EuroEuro¥¥115115→→¥¥112.3112.3

Korean WonKorean Won¥¥0.00.088→→¥¥0.070.07

Chinese YuanChinese Yuan¥¥112.52.5→→¥¥1122.2.2

OthersOthersAll All CurrenciesCurrencies

0.3 0.3 bilbil yenyenProfit DecreaseProfit Decrease

HK DollarHK Dollar¥¥110.50.5→→¥¥1100..11

-6.0-4.0-2.00.02.04.0

USDUSD¥¥8080→→¥¥7777.5.5

EuroEuro¥¥115115→→¥¥1103.703.7

Korean WonKorean Won¥¥0.00.088→→¥¥0.070.07

Chinese YuanChinese Yuan¥¥112.52.5→→¥¥1122.2.2

OthersOthersAll All CurrenciesCurrencies

1.5 1.5 bilbil yenyenProfit DecreaseProfit Decrease

HK DollarHK Dollar¥¥110.50.5→→¥¥1100..00

ProfitProfitImprovementImprovement

Profit DeclineProfit Decline

Profit DeclineProfit Decline

40

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Supplemental Reference

FY11Composition Difference

North America 27.0 - 0.4 27.0 + 0.8

Europe 19.4 - 1.4 18.6 + 0.9

China 25.3 - 2.0 24.7 - 1.1

Asia 23.3 + 2.8 24.9 - 0.4

Resort 4.9 + 1.0 4.8 - 0.1

North America 29.2 - 1.0 28.5 - 1.6

Europe 20.5 - 1.6 21.7 + 1.1

China 19.0 - 1.3 19.5 + 1.7

Asia 25.6 + 3.5 24.8 - 0.8

Resort 5.8 + 0.4 5.5 - 0.4

North America 30.0 - 0.7 29.7 - 0.7

Europe 20.7 - 1.7 21.2 + 0.8

China 17.5 - 0.8 17.3 + 1.7

Asia 25.4 + 2.8 25.7 - 1.0

Resort 6.4 + 0.4 6.0 - 0.8

PassengerRevenue

ASK

RPK

4Q/FY11Composition Difference

International Passenger Results by DestinationInternational Passenger Results by Destination

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Supplemental Reference

CargoRevenue

ATK

RTK

International Cargo Results by DestinationInternational Cargo Results by DestinationFY11

Composition Difference

North America 20.8 - 1.0 20.7 + 0.0

Europe 16.1 - 0.3 16.1 - 0.7

China 35.7 - 1.9 33.9 - 2.8

Asia 20.7 + 2.3 22.4 + 1.5

Others 6.6 + 1.0 6.8 + 1.9

North America 32.0 - 1.1 31.6 - 1.3

Europe 22.5 + 1.3 22.8 + 0.9

China 20.1 - 1.4 20.2 - 0.4

Asia 21.1 + 2.6 21.6 + 1.7

Others 4.2 - 1.4 3.7 - 0.9

North America 35.2 + 0.7 36.0 + 1.1

Europe 25.5 + 0.5 25.5 - 0.3

China 17.0 - 1.6 15.4 - 1.8

Asia 17.8 + 1.6 19.1 + 1.8

Others 4.6 - 1.1 4.0 - 0.7

4Q/FY11Composition Difference

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Supplemental Reference

Mar, 2012 Change Owned Leased

Wide-Body

Mid-Body

Narrow-Body

Regional

Mar, 2011

Boeing 747-400 (International) 1 0 -1 0 0

Boeing 747-400 (Domestic) 10 8 -2 8 0

Boeing 777-300ER 19 19 - 16 3

Boeing 777-300 7 7 - 7 0

Boeing 777-200ER 7 7 - 4 3

Boeing 777-200 16 16 - 14 2

Boeing 787-8 0 6 + 6 6 0

Boeing 767-300ER 22 26 + 4 7 19

Boeing 767-300 32 31 -1 31 0

Boeing 767-300F 3 2 -1 0 2

Boeing 767-300BCF 7 7 - 7 0

Airbus A320-200 (International) 5 4 -1 0 4

Airbus A320-200 (Domestic) 23 21 -2 21 0

Boeing 737-800 15 17 + 2 16 1

Boeing 737-700ER 2 2 - 2 0

Boeing 737-700 16 16 - 12 4

Boeing 737-500 17 16 -1 9 7

Bombardier DHC-8-400 (Q400) 15 18 + 3 5 13

Bombardier DHC-8-300 (Q300) 5 3 -2 1 2

222 226 + 4 166 60Total

Aircraft in ServiceAircraft in Service

Note: As of Mar 31,2012, excluding leased aircraft outside Group (12 as of end of FY11, 11 as of end of prior fiscal year)

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Forward-Looking Statements. This material contains forward-looking statements based onANA’s current plans, estimates, strategies, assumptions and beliefs. These statementsrepresent the judgments and hypotheses of the Company’s management based on currentlyavailable information. Air transportation, the Company’s core business, involves government-mandated costs that are beyond the Company’s control, such as airport utilization fees and Fuel taxes. In additions, conditions in the markets served by the Company are subject to significant fluctuations.

It is possible that these conditions will change dramatically due to a number of factors, suchas trends in the economic environment, aviation fuel tax, technologies, demand, competition, foreign exchange rate fluctuations, and others. Due to these risks and uncertainties, it is possible that the Company’s future performance will differ significantly from the contents of this material.

Accordingly, there is no assurance that the forward-looking statements in this material willprove to be accurate.

Cautionary Statement

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Memo

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©ANA2012 46

Memo

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©ANA2012

ANA Group Corporate Philosophy

- Our Commitments -

On a foundation of security and reliability,

the ANA Group will:

Create attractive surroundings for customers

Continue to be a familiar presence

Offer dreams and experiences to people around the world

安全は経営の基盤であり社会への責務である。

私たちはお互いの理解と信頼の

確かなしくみで安全を高めていきます

私たちは一人ひとりの責任ある

誠実な行動により安全を追求します

ANA Group Safety PrinciplesANA Group Safety Principles

Number one in quality

Number one in customer satisfaction

Number one in value creation

Number one in quality

Number one in customer satisfaction

Number one in value creation

With air transportation as its core field of business,

the ANA Group aims to be one of the leading

corporate groups in Asia, providing passenger and

cargo transportation around the world.

With air transportation as its core field of business,

the ANA Group aims to be one of the leading

corporate groups in Asia, providing passenger and

cargo transportation around the world.

ANA Group Corporate Vision

ANA Group Corporate Philosophy

Being the leader in Asia means that we will become

Safety is our promise to the public and is the foundation of our business.

Safety is assured by an integrated management system and mutual respect.

Safety is enhanced through individual performance and dedication

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Thank you.

This material is available on our website.

http://www.ana.co.jp

Investor Relations Financial Information Presentations

Investor Relations, All Nippon Airways Co., Ltd.Phone +81-(0)3-6735-1030 E-Mail: [email protected]

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