allen • brya david g. allen • phil bryant editors n

Managing Employee Turnover Dispelling Myths and Fostering Evidence-Based Retention Strategies David G. Allen Phil Bryant The Human Resource Managemen and Organizaional Behavior Collecion Stan Gully • Jean Phillips Editors Managing Employee Turnover Dispelling Myths and Fostering Evidence-Based Retention Strategies David G. Allen • Phil Bryant When the job market improves, many employees who have had few options will be looking for new alternatives. Employee turnover can be expensive, disruptive, and damaging to organizational success. Despite the importance of successfully managing turnover, many retention management efforts are based on misleading or incomplete data, generic best practices that don’t translate, or managerial gut instinct at odds with research evidence. This book culminates volumes of academic research on employee turnover into a practical guide to managing retention. Turnover ﬁctions are dispelled and replaced by research-based facts. Keys to diagnosing and managing employee turnover are presented such that you can effectively manage employee retention today. These ideas will be invaluable to you and anyone who cares about the impact of turnover on the organization, in- cluding the CEO who is looking at the impact on the bottom line, managers who suffer when their best talent leaves, and human resource professionals whose career success may depend on effectively managing turnover. Dr. David Allen is a distinguished professor of management at the Univer- sity of Memphis. He has been studying turnover and retention for more than a decade and has published numerous turnover studies in top management and psychology journals such as Academy of Management Journal, Journal of Applied Psychology, Journal of Management, Journal of Organizational Behavior, Human Relations, Human Resource Management Review, and Person- nel Psychology. He has also translated this scholarly research into managerial and practitioner-friendly guides for the SHRM Foundation and for the Academy of Management Perspectives. Dr. Phil Bryant is assistant professor at Columbus State University. His research on human resource management and employee turnover has been published in journals such as Human Resource Management Review, Academy of Management Perspectives, and Employee Responsibilities and Rights Journal. He has made several presentations at academic conferences, as well as practitioner venues such as Memphis’s Society of Entrepreneurs. Additionally, Dr. Bryant has worked as a human resource manager for both small and large organizations. MANAGING EMPLOYEE TURNOVER ALLEn • BRYAnT ISBN: 978-1-60649-340-3 9 7 8 1 6 0 6 4 9 3 4 0 3 9 0 0 0 0 www.businessexpertpress.com The Human Resource Managemen and Organizaional Behavior Collecion Stan Gully • Jean Phillips, Editors www.businessexpertpress.com Foreword by Denise Rousseau H.J. Heinz II University Professor Carnegie Mellon University

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Managing Employee TurnoverDispelling Myths and Fostering Evidence-Based Retention Strategies

David G. AllenPhil Bryant

The Human Resource Management� and Organizat�ional Behavior Collect�ionStan Gully • Jean PhillipsEditors

Managing Employee TurnoverDispelling Myths and Fostering Evidence-Based Retention StrategiesDavid G. Allen • Phil Bryant When the job market improves, many employees who have had few options will be looking for new alternatives. Employee turnover can be expensive, disruptive, and damaging to organizational success. Despite the importance of successfully managing turnover, many retention management efforts are based on misleading or incomplete data, generic best practices that don’t translate, or managerial gut instinct at odds with research evidence.

This book culminates volumes of academic research on employee turn-over into a practical guide to managing retention. Turnover fictions are dispelled and replaced by research-based facts. Keys to diagnosing and managing employee turnover are presented such that you can effectively manage employee retention today. These ideas will be invaluable to you and anyone who cares about the impact of turnover on the organization, in-cluding the CEO who is looking at the impact on the bottom line, managers who suffer when their best talent leaves, and human resource professionals whose career success may depend on effectively managing turnover.

Dr. David Allen is a distinguished professor of management at the Univer-sity of Memphis. He has been studying turnover and retention for more than a decade and has published numerous turnover studies in top man-agement and psychology journals such as Academy of Management Journal, Journal of Applied Psychology, Journal of Management, Journal of Organizational Behavior, Human Relations, Human Resource Management Review, and Person-nel Psychology. He has also translated this scholarly research into manage-rial and practitioner-friendly guides for the SHRM Foundation and for the Academy of Management Perspectives.

Dr. Phil Bryant is assistant professor at Columbus State University. His re-search on human resource management and employee turnover has been published in journals such as Human Resource Management Review, Academy of Management Perspectives, and Employee Responsibilities and Rights Journal. He has made several presentations at academic conferences, as well as prac-titioner venues such as Memphis’s Society of Entrepreneurs. Additionally, Dr. Bryant has worked as a human resource manager for both small and large organizations.

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ISBN: 978-1-60649-340-3

9 781606 493403

90000

www.businessexpertpress.com

The Human Resource Management� and Organizat�ional Behavior Collect�ionStan Gully • Jean Phillips, Editors