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A l o h a S e c u r e E O D U t i l i t y R e s o u r c e G u i d e ( V e r 4 . 3 ) { R e l e : s e 8 / 1 / 2 0 1 3 }

© 2 0 1 2 - 2 0 1 3 T h e B r a d l e y S e r v i c e s G r o u p L L C ( h t t p : / / w w w . a s k b i l l b r a d l e y . c o m )

Aloha Secure EOD Utility Resource Guide



The Aloha Secure EOD Utility Resource Guide

Is formatted for double-sided printing to save paper



Table of Contents

About Aloha Secure EOD 5 Introduction 5 About BSG Programs 5

AlohaSecureEOD.Ini 6 Backup Drive 6 Source Drives 6 Activity and Error Logging 7 Aloha Server Uptime Logging 7 NCR Command Center Alerts 8 Running AlohaSecureEOD for the First Time 8

Installing the Aloha Secure EOD Utility 9

Customizing the Aloha Secure EOD Utility 12

Updating the Aloha Secure EOD Utility 13

Aloha Secure EOD Daily Operation – Nightly Process 14

Overview 14

System Maintenance Tool Set 15 Aloha Server Cleaning Tool 15 Aloha Schedule Cleaning Tool 17 Aloha Terminal History Folder Delete Tool 17

Aloha Terminal TMP Folder Cleaning Tool 18 Aloha Server Low Disk Space Checker Tool 19 Aloha Server Windows Restart Tool 20 Aloha Spy Kicker Tool 21

System Security Tool Set 22 Alt-X Checker Tool 22 Windows Automatic Update Checker Tool 23 Credit Card Scrubbing Tool (using CleanPAN) 24 Credit Card Scrubbing Tool (using Deltrack 1.0.2 for Legacy Sites) 25 Aloha EDC STL Delete Tool 26 Central Log Tool 27 Secure Wipe Tool 28

System Archiving Tool Set 30 Transport Package Tool Set 30

History Zip Creation Tool 32

NCR/Aloha Products System Backup Tool Set 33 Aloha POS Backup Tool Set 33 Aloha EDC Backup Tool 34 Aloha History Backup Tool 35

Aloha Back Office-Advanced Labor Scheduler Backup Tool 35 Aloha Back Office-Accounts Receivable Backup Tool 35 Aloha Back Office-FB/Delivery Backup Tool 36 Aloha Back Office-Gift Certificate Manager Backup Tool 36 Aloha Back Office-Inventory Backup Tool 37 Aloha Back Office-CIM (Meal Accounting) Backup Tool 37

Aloha Back Office-License Backup Tool 38



Aloha Manager 7 Local SQL Backup Tool 38 Aloha Guest Manager Backup Tool 39 Aloha Kitchen Backup Tool 39 Aloha Stored Value BOH 40 Aloha Take Out Backup Tool 40 Orderman Backup Tool 41

Third Party Backup Tool Set 43 FoodTrak Backup Tool 43

Givex Backup Tool 43 HotSchedules Backup Tool 44 InControl iPOS Backup Tool 44 InControl gPOS Backup Tool 45 OpenTable Backup Tool 45 OptiCard Backup Tool 46 PatronPath Backup Tool 46 QSR Automations KDS/RDS Backup Tool 47 QSR Automations ConnectSmart Backup Tool 47 ReSTAR TransManager (from POSibilities) Backup Tool 48 ROSnet Backup Tool 48

Miscellaneous Software Backup Tool (1 of 2) 49 Miscellaneous Software Backup Tool (2 of 2) 50

Windows and Support Backup Tool Set 51 What These Tools Are For 51 C-Root Backup Tool 51 Download Folder Backup Tool 51 Drivers Folder Backup Tool 53 Manuals Folder Backup Tool 53 Staging Folder Backup Tool 53 Windows Users Backup Tool 53

Disk Image Tool 55

Aloha Print and Export Tool Set 56 About Aloha Print and Export Tool 56 Pre and Post Batch Files 59 Configure Print/Export Job 1 60 Configure Print/Export Job 2 60

Configure Print/Export Job 3 60 Configure Print/Export Job 4 61 Configure Print/Export Job 5 61

Using Aloha Secure EOD Utility Help 62

Requesting A Customer Command Center Alert from NCR Hospitality 63

Use NCR Deploy Manager for Unattended Implementation 64

Aloha Secure EOD Utility Program File List 65

Supported Windows Operating Systems 65

Troubleshooting 66

Product Support 66



About Aloha Secure EOD

Introduction

Introducing Aloha Secure EODIntroducing Aloha Secure EODIntroducing Aloha Secure EODIntroducing Aloha Secure EOD A comprehensive utility consisting of a Tool Box of over 55 post End-of-Day Utilities which support the mission, performance, and securit y of an Aloha System.

The Aloha Secure EOD “Tool Box” is organized into th ese Work Areas:

�� Maintenance 7 Tools

�� Security 7 Tools

�� Archiving 2 Tools

�� NCR Hospitality Product Suite Backup 15 Tools

�� Third Party Programs Backup 14 Tools

�� Windows System and Support Backup 6 Tools

�� Disk Imaging 1 Tool

�� Unattended Print and Export 5 Tools The program primarily consists of these files: AlohaSecureEOD.Exe AlohaSecureEOD.Ini

GetISODate.Exe SecureWipe.Exe Aloha Secure EOD is designed to grow as needs chang e: Tools can be turned on or off and settings changed. Support for the Old, the Now and the Future : a) Supports Aloha Versions 5.2 and above: b) Windows Operating Systems Server 2003 to Server 2008; and c) Microsoft 32-Bit and 64-Bit Operating Platforms. Aloha Secure EOD is easy to implement . The Aloha Secure EOD Installer discovers what is installed on each server. A tech then answers a few setup questions. Finally the installer configures and sets up the program. Aloha Secure EOD keeps its own Log : As the program includes Security Tools, the Debout serves as documentation of execution of security tasks--as well as a troubleshooting tool. Aloha Secure EOD runs unattended : Triggered using Windows™ Task Scheduler and two (2) Scheduled Tasks. The first Scheduled Task—DOB Fetcher--typically runs at 11:30pm and captures the DOB for later use. The second Scheduled Task—Nightly Process--runs 30 minutes to an hour after the Aloha EOD Event and runs the tools configured in the AlohaSecureEOD.Ini. Windows Scheduled Tasks are initially created by the Aloha Secure EOD Installer. Aloha Secure EOD uses a custom Command Center Alert to notify a Call Center of an error : There are over 200 triggering events in the program that can notify of a problem to make for quick problem resolution.

About BSG Programs:

To leverage NCR Deploy Manager Custom Deploy, and, to insure reliability running BSGBSGBSGBSG programs on a variety of Aloha Server Pc’s, there was a major design problem we had to solve: The program had to work using only ONE executable file.

(This was all Deploy Manager allowed) We solved the problem by turning to a Windows standard: The Batch File . . . with a twist. BSG uses a compiler that allows our program and the supporting programs we need to be combined into one Exe file. So, don’t let our look deceive you! A side- benefit to this approach is our files tend to be smaller-- thus making for quicker downloads!

To do this BSGBSGBSGBSG uses a Windows standard: The Batch File . . . with a bit of a twist. BSG uses a compiler that allows a group of program files to be reduced to a single executable file. Do not let looks deceive you! BSG programs are contemporary, easy

to use and implement. A side benefit is BSG programs are smaller, thus quicker to download!

The idea is simple : Implement a complete, repeatable, supportable and proven system to manage all of an Aloha System’s Post End-of-Day Processes using one configurable program.



AlohaSecureEOD.Ini The AlohaSeucreEOD.Exe is run using in the AlohaSecureEOD.Ini, located in the same folder as the program. The Ini file contains all of the information the program needs to operate. It is fully configurable and can be set to run in literally a limitless number of ways to meet the variety of configurations for Aloha. In the sections that follow are instructions for the INI entries. The Aloha Secure EOD Installer will do the initial setup of this file with input from the Service Tech.

The AlohaSecureEOD.Ini is organized into the following sections:

[SiteInfo] [Features] [DataPaths] [Settings]

Backup Drive

The Aloha Secure EOD Utility expects a backup drive of some kind if using the backup features. The program supports any of the following as a Backup Drive:

1. An additional physical hard drive located inside the Aloha Server; configured as a non-shared Drive (letter). 2. An additional physical hard drive located outside the Aloha Server; configured as a non-shared Drive (letter)--such as a

USB External Backup Drive. WARNING A USB External Backup Drive should always be plugged in to the same USB Port. Changing USB

ports can result Windows assigning a different Drive Letter.

3. A locally networked drive resource that is accessible from the Aloha Server to read and write to and is configured as a Drive letter (Utility doesn’t support a URL path).

4. A remotely networked drive resource that is accessible from the Aloha Server to read and write to and is configured as a Drive letter (Utility currently doesn’t support a URL path).

5. A “Cloud-Based” off-site storage location. As long as the back-up location can be translated to a remembered Drive Letter on the Aloha Server it will work. Aloha Secure EOD Back-Up Protection : AlohaSecureEOD.Exe will periodically check for the presence of the Back-Up drive as tools are launched. If the program fails to find it, it will 1) Log the error to the Debout.AlohaSecureEOD.Txt; 2) Create a Command Center Alert; and 3) Skip running that tool. If “ DP-BackupDrive=” is blank in AlohaSecureEOD.Ini : AlohaSecureEOD.Exe will skip running all Backup Tools and will skip the Prerequisite test to verify the Backup Drive is present . The Aloha Secure EOD Utility will check for the designated backup drive and folder before each tool is executed. If a folder is not present, it the utility will create it. If the Backup Drive Test fails, that task is skipped, the error is written to the Debout, and a Command Center Alert is created.

Advisory: If “Run-Backup=” in AlohaSecureEOD.Ini is not set to” Y”, then the Aloha Secure EOD Utility

will not run Back-up Tools.



Source Drives

The Aloha Secure EOD Utility will check for the designated source drive and folder before each tool is executed—as defined in AlohaSecureEOD.Ini. If this Source Test fails, that task is skipped, and then an error is written to the Debout, and a Command Center Alert is created.

Activity and Error Logging

The Aloha Secure EOD Utility logs all activity for accountability and troubleshooting. The log is placed in the %IBERDIR%\TMP folder and is named Debout.AlohaSecureEOD.Txt. The log mimics the format of Aloha Debout’s for ease of use. The log self-generates. A new Debout.AlohaSecureEOD.Txt file will record the following information: For each day the utility is run, those entries will be listed and “bookmarked” with the [Mode] Event Identifier identifying when the indicators “ProgramProgramProgramProgram SSSStartedtartedtartedtarted”””” and “PPPProgram Completerogram Completerogram Completerogram Complete.” AlohaSecureEOD.Exe is a rich set of tools. Each tool has an Event Identifier in the log. For each tool that is run by the utility, the log identifies when that “Process StartedProcess StartedProcess StartedProcess Started” and “Process CompleteProcess CompleteProcess CompleteProcess Complete.” This is “nested” between “ProProProProcesscesscesscess SSSStartedtartedtartedtarted”””” and “ProProProProcesscesscesscess CompleteCompleteCompleteComplete.” The Trans.log used a [Event Identifier] in notating the log. Each Aloha Secure EOD Tool has its own identifier for ease of reference. For exception activity, the Aloha Secure EOD Utility uses the following Event Identifiers:

[[[[ERRORERRORERRORERROR ]]]] - A fatal issue that prevented the utility from running.

Apr 22, 5:29:46, [NEWLOG], "Aloha Secure EOD Utility Version 4.3: New Log Created." Apr 22, 5:29:46, [LICENS], "Licensed for use to NCR RESELLER NAME.CORP USER By BSG LLC." Apr 22, 5:29:46, [SITE ], "Site: Unit 1, MY RESTAURANT, Fort Worth, TX." Apr 22, 5:29:46, [SITE ], "License Key Number: 123456." Apr 22, 5:29:46, [OSINFO], "Operating System is Windows 7, 32-Bit." Apr 22, 5:29:46, [ALINFO], "Aloha product is Table Service." Apr 22, 5:29:46, [ALINFO], "Aloha Version (at time of log creation) is 6.7.34.0." Apr 22, 5:29:46, [ALINFO], "Aloha EDC is used." Apr 22, 5:29:46, [ALINFO], "Aloha EDC Version (at time of log creation) is 7.0.20.0." Apr 22, 5:29:46, [ALINFO], "Aloha path is: D:\Aloha." Apr 22, 5:29:46, [ALINFO], "Aloha Drive is D:." Apr 22, 5:29:46, [ALINFO], "Backup Drive is E:." Apr 22, 5:29:46, [ALINFO], "Number of Terminals: 5."

Apr 22, 5:30:06, [MODE ], "Aloha Secure EOD Utility Version 4.3: Program Started."

> Stuff that the utility tools did is written here < Apr 22, 5:37:39, [MODE ], "Aloha Secure EOD Utility Version 43: Program Complete."

Apr 22, 5:30:33, [CC-PAN], "Credit Card Data Scrubbing Tool: Process Started."

> Stuff that the tool did is written here < Apr 22, 5:30:44, [CC-PAN], "Credit Card Data Scrubbing Tool: Process Complete."



[WARN ][WARN ][WARN ][WARN ] - A serious issue that prevented a tool in the utility from running. It was skipped. [ALERT ][ALERT ][ALERT ][ALERT ] - The utility generated a Command Center Alert for the Help Desk. [INFO ][INFO ][INFO ][INFO ] - A file or folder was missing, but the utility was able to supply or create it.

Other Event Identifiers include:

[[[[ALINFOALINFOALINFOALINFO]]]] - Aloha products installed and other Aloha configuration information. [[[[FINISHFINISHFINISHFINISH]]]] - Tasks performed after all Tools are run. This can include restarting any closed programs.

[[[[NEWLOGNEWLOGNEWLOGNEWLOG]]]] - AlohaSecureEOD.Exe has created a new Dbout.AlohaSecureEOD.Txt log file. [[[[OSINFOOSINFOOSINFOOSINFO]]]] - Operating System installed. [[[[PREREQPREREQPREREQPREREQ]]]] - Required for the utility to run. Will exit with errors if this fails. [[[[PREP PREP PREP PREP ]]]] - Tasks performed before any Tool is run. This can include closing open Aloha Programs. [[[[SITE SITE SITE SITE ]]]] - Site specific Business name and other information.

The Debout log renames itself as a BAK when it gets big. If a BAK exists, the prior BAK is deleted

Aloha Server Uptime Logging

Daily, the Aloha Secure EOD Utility logs the amount of time since the Aloha Server was last restarted:

NCR Command Center Alerts

The Aloha Secure EOD Utility uses an NCR Command Center Alert to immediately notify the Help Desk of an issue that requires attention. The program current contains several hundred fault conditions that will trigger a Command Center Alert. The Aloha Secure EOD Utility creates a file named ALOHASECUREEODERROR in the %IBERDIR%\TMP folder to notify Command Center. The Error Is In The Alert! To save time for the Help Desk, in addition to writing an Error to the Debout.AlohaSecureEOD.Txt file, when the alert marker file is created, written into it is a one-line text message which is the error. The file can be opened with a Text Editor such as Notepad. For Example: Low_Disk_Space__22%_remaining _on_D

Daily Reset of a Command Center Alert : AlohaSecureEOD.Exe will clear a Command Center alert as the first order of business when it runs. This is done for cases where a Help Desk resolves an issue but forgets to delete the Alert Flag. If the condition that triggered the Alert still exists, a new Alert flag is created. Creating The Command Center Alert: Find instructions on creating a Command Center Alert on Page 58

Running AlohaSecureEOD for the First Time

Aloha Secure EOD Utility should be the LAST thing installed on the Aloha Server—preferably after a day or two of activity.. The first time Aloha Secure EOD Utility is run—especially on an existing Aloha Server—will be the longest. The Installer provides the option to run the utility for the first time at the end of the installation. After the first run, the utility uses a synchronize approach to backup which maintains a perfect image and reduces the processing time.

Apr 22, 5:30:33, [UPTIME], "17 Days, 0 Hours, 24 Minutes, 21 Seconds"



Installing the Aloha Secure EOD Utility

Aloha Secure EOD Utility is licensed and must be installed using the Aloha Secure EOD Utility Installer.

Before Installing

1. Administrator: Must be logged on as a Windows Administrator to install.

2. Source : The Aloha Secure EOD Utility MUST BE installed from the Aloha Secure EOD Installer .

3. Installing on a New or Replacement Aloha Server : The Aloha Secure EOD Installer includes a powerful Discovery Engine that will look and setup most NCR/Aloha and Third Party Programs to expedite the installation process. For that reason, the Aloha Secure EOD Utility is the LAST program to install.

4. Installing on a Combo Terminal : The Aloha Secure EOD Utility will run on a Combo Server/Terminal using either an internal, external or networked drive. Use the batch program below to run Aloha POS. It requires Wait.Exe to be in the BIN folder. This batch prevents Iber(QS) from running when the Aloha Secure EOD Utility is working:

5. Firewall, White List and Anti-Virus Programs : The Compiler used by BSG for Aloha Secure EOD can

result in “unauthorized” or “false positive” Trojan errors that prevent the program from running.

a. For NSS and other Security Methods using a White Li st : The 3 Files for Aloha Secure EOD should be added as authorized software. Contact NSS Support at [email protected] and request the program files for the Aloha Secure EOD Utility be added to the White List. (See Page 65)

b. For AVG, Norton, MSE, and other Anti-Virus Software : Add the folder the program is installed in to the Exception List for that protection software. Recommended is to install to the Aloha Bin folder and Exempt the Aloha folder in the anti-virus program. (See Page 65 for Program File List)

6. Backup Drive : If backing up to a USB, Network, or Cloud-based storage location, set this up as a Drive Letter in Windows before running the Aloha Secure EOD Installer .

7. Deltrack : If Aloha CleanPan is installed, the Installer will delete DelTrack.Exe if it finds it in the BIN folder.

8. If a BSG Custom Remove Add-In was purchased : It is built into your company’s licensed copy of the Installer. The Installer will automatically remove or neutralize existing End-Of-Day tasks.

ECHO OFF CLS COLOR 1F ECHO Waiting 45 Seconds to start Aloha POS %IBERDIR%\BIN\WAIT.EXE 45 GOTO BEGINPOS :BEGINPOS:BEGINPOS:BEGINPOS:BEGINPOS IF EXIST %IBERDIR%\TMP\STOP GOTO PAUSEPOS IF EXIST %IBERDIR%\TMP\EXITING DEL %IBERDIR%\TMP\EXITING 2>NUL >NUL COPY /Y %IBERDIR%\NEWBIN\*.* %IBERDIR%\BIN 2>NUL >NUL ECHO Y|DEL %IBERDIR%\NEWBIN\*.* CLS ECHO Running Aloha POS. DO NOT CLOSE. START /WAIT %IBERDIR%\BIN\IBER.EXE CLS GOTO RESTARTPOS :PAUSEPOS:PAUSEPOS:PAUSEPOS:PAUSEPOS CLS ECHO STOP Found. Pausing program 60 Seconds for EOD or other work to complete %IBERDIR%\BIN\WAIT.EXE 60 GOTO BEGINPOS :RESTARTPOS:RESTARTPOS:RESTARTPOS:RESTARTPOS CLS ECHO Waiting 15 Seconds to restart Aloha POS %IBERDIR%\BIN\WAIT.EXE 15 GOTO BEGINPOS

mailto:[email protected]



Summary of Installer Actions

1. Remove (Optional Purchase) existing Aloha Backup routines, settings and/or scheduled tasks.

2. Install all necessary utility and supporting Program Files.

3. Qualify: Windows OS and Type (32 or 64 Bit), Aloha Versions and Type (TS/QS), EDC use.

4. Modify Windows:

a) If Microsoft C++ 2008 SP 2 is not installed, install it (needed for CleanPAN.Exe).

b) If Vista or 7: If Windows Interactive Services Detection Service is running, stop it. Disable it.

c) If Vista or 7: If Windows Program Compatibility Assistant Service is running, stop it. Disable it.

5. Discover what Aloha and other programs are installed and then configure the utility accordingly.

6. Ask Questions of the Service Technician for the additional information needed to complete the installation.

Every Question Screen will also contain instructions on how to answer or complete that question:

a. Create Windows Task Schedule for Aloha Secure EOD Utility

b. Ask for the time to run the utility daily.

c. Ask for a Windows Admin User and password to create the Windows Tasks.

7. Configure the AlohaSecureEOD.Ini file for this Aloha System.

8. Ask if you want to open the AlohaSecureEOD.Ini to review or further customize it.

9. Ask if you want to run the AlohaSecureEOD Utility for the first time, when the install is done.

10. Clean-Up as the AlohaSecureEOD-Installer.Exe deletes itself when done.

Directions (The following instructions are for installing the program Information on the Tools are later in this Guide)

1. Download AlohaSecureEOD-Installer.Exe to the target Aloha Server (the AlohaUpdate folder is suggested)

2. Start the program.

3. Select 1 from the Main Menu to begin the installation of the Aloha Secure EOD Utility.

IF YOU HAVE TO STOP OR CLOSE THE INSTALLER BEFORE IT FINISHES,

SIMPLY RUN IT AGAIN FROM THE BEGINNING AND RE-ENTER YOUR SELECTIONS.

To Expedite The Installation:

YN Questions: Installer picks Default Answer if no response entered in 30 seconds.

Fill-In Questions: Pressing [Enter] will use the Default Value for that question.



4. Installer will ask for the Install Folder. (Default is %IBERDIR%\Bin).

- If using another folder, enter the folder path.

5. (Option) Installer will run the Custom Remove Tool to uninstall/neutralize any existing EOD routines.

6. Installer will discover what is installed on the Aloha Server and how it is configured.

7. Installer will ask the following questions to complete the installation of the Aloha Secure EOD Utility:

Part 1 of 6: Configure System Maintenance Tools

1. USE THE ALOHA SERVER CLEANING TOOL? (Default is Y) 2. USE THE ALOHA SCHEDULE CLEANING TOOL? (Default is Y) {Asked only if Schedule is used} 3. USE THE ALOHA TERMINAL TMP CLEANER TOOL? (Default is Y) 4. HOW MANY DAYS DO YOU WANT TO SAVE IN A TERMINAL TMP FOLDER? (Default is 14 days) 5. USE THE ALOHA TERMINAL HISTORY DELETE TOOL? (Default is Y) See Note 1

6. DO YOU NEED WINDOWS CREDENTIALS TO ACCESS ALOHA TERMINALS? (Default is N) If 6 is Y: a. WHAT IS THE WINDOWS USER NAME TO ACCESS TERMINALS?

b. WHAT IS THE PASSWORD FOR THIS WINDOWS USER? 7. USE SERVER LOW DISK SPACE CHECKER TOOL? (Default is Y)

- WHAT PERCENT OF DISK SPACE LEFT TO TRIGGER AN ALERT? (Default is 22%) 8. USE THE ALOHA SERVER WINDOWS RESTART TOOL? (Default is N) 9. HOW OFTEN EACH MONTH DO YOU WANT TO RESTART THE SERVER? (Default is M {Month}) If Aloha Spy is Used and on Aloha Version 6.5 or less) 10. USE ALOHA SPY-KICKER TOOL? See Note 2

Part 2 of 6: Configure System Security Tools

1. USE THE ALT-X CHECKER TOOL? (Default is Y if Aloha Version 6.4 or less) See Note 2 2. USE THE WINDOWS UPDATE CHECKER TOOL? (Default is Y) 3. USE ALOHA EDC CLEANPAN UTILITY? See Note 4

- HOW MANY DAYS DO YOU WANT TO SKIP REMOVING TRACK 2 DATA? (Default is 180 days) OR

3. USE ALOHA DELTRACK 1.0.7?" See Note 4 4. USE EDC STL LEGACY FILE DELETE TOOL? (Default is Y, if EDC is used)

- HOW MANY DAYS OF EDC SETTLEMENT FILES TO KEEP ON SERVER? (Default is 365 days) 5. USE THE ALOHA CENTRAL LOG TOOL? (Default is Y)

- IS THE HARDWARE FIREWALL LOG BEING SAVED ON THE ALOHA SERVER? (Default is N) - WHAT IS THE FIREWALL FOLDER PATH?

6. USE THE ALOHA SERVER SECURE WIPE TOOL? (Default is Y)

Part 3 of 6: Configure System Archive Tools

1. USE TRANSPORT PACKAGE TOOL? (Default is Y) 2. USE THE HISTORY ZIP CREATION TOOL? (Default is Y)

Part 4 of 6: Configure System Backup Tools

1. USE THE END OF DAY FILE BACKUP TOOL? (Default is Y) 2. WHAT IS THE BACK-UP DRIVE? (Enter Drive Letter)

If UNITNAME in Aloha.Ini is empty: 3. WHAT IS THE FIRST 2 LETTERS OF THE BUSINESS NAME?

If ADDRESS2 in Aloha.Ini is empty: 4. WHAT IS THE FIRST 2 LETTERS OF THE BUSINESS CITY NAME?

If using Aloha Back Office Meal Accounting: 5. WHAT IS THE PATH FOR MICROSOFT SQL RUNTIME USED BY CIM?

Part 5 of 6: Configure System Image Tool

1. USE THE DISK IMAGE TOOL? (Default is N) If above question is answered Y 2. HOW OFTEN ARE THE SERVER DRIVE(S) BE IMAGED? (Default is M {Monthly}) 3. WHAT IS THE IMAGE PROGRAM PATH AND FILE NAME? 4. WHAT IS THE IMAGE PROGRAM COMMAND STRING TO EXECUTE?

V v vV v vV v vV v v



8. The Installer will next build AlohaSecureEOD.Ini,which contains all program settings. 9. The Installer will create a Windows Scheduled Task to run the utility on a daily basis.

a. You will be prompted for the Time to run AlohaSecureEOD. This must be AFTER EOD and any other end-of-day processes (like unattended credit card batch settlement) are run.

b. You will be prompted for a Windows Administrator on the Server to run this utility. c. You will be prompted for the password for that Administrator.

10. The Installer will ask if you want to review program settings. Answer Y to open AlohaSecureEOD.Ini using Microsoft™ Notepad.

11. The Installer will ask if you want to run the Aloha Secure EOD Utility for the first time. Answer Y to start. 12. The Installer will last close and delete itself.

Note 1 Feature not used on a Combo Terminal. Note 2 If Aloha Spy not used, feature set to N. If Version 6.5 and above, feature set to N. Note 3 If Version 6.2 and below feature set to Y, all other versions feature set to N. Note 4 If lower than Version 5.3.18, asked to install DelTrack, else asked to install CleanPAN.

Customizing the Aloha Secure EOD Utility Overview

The Aloha Secure EOD Utility is configured using settings found in AlohaSecureEOD.Ini This can be edit using Microsoft™ Notepad or a similar program. Using the information in this Users Guide, these settings can be modified as needed to get the best results from the utility.

Guidelines

AlohaSecureEOD.Ini

� Most entries in AlohaSecureEOD.Ini should be self-explanatory and are explained in this Users Guide. � AlohaSecureEOD.Ini is organized as follows:

[SiteInfo] Information regarding Aloha and Windows on this Server [Features] A Series of YN to enable utility functions [DataPaths] Where programs are located (no final “\” on path statement) [Settings] Parameters for specific Tools

� Using a Feature is either a setting of Y or N. (Other answers are interpreted as N) � Download the installer to the target Aloha Server (the AlohaUpdate folder is suggested) � Path statement entries DO NOT require a “\” as the last character. Doing so can cause that tool to fail. � A quote (“) character is NOT needed at the beginning and end of a path statement. Doing so can cause

that tool to fail. A quote character used as part of a Command String for Report Export/Print and for the Image Tool IS allowed.

� The utility determines WHAT Aloha (Manager) is installed looking at the following: • Use-AM56= Aloha Manager Versions 5 and 6 • Use-AM12= “New” Aloha Manager 12,13 etc. (also Version 7) • Use-CFC= Aloha Configuration Center

Only one of these should be set to “YYYY” and the others set to “NNNN”. If a Server is updated after this utility is installed, you can change this configuration to reflect the change.

^̂̂̂ ^̂̂̂ ^̂̂̂

Part 6 of 6: Configure Aloha Report Print and Expo rt Tool

1. USE THE ALOHA REPORT PRINT AND EXPORT TOOL? (Default is N) If above question is answered Y 2. WHAT IS THE BATCH FILE TO RUN BEFORE EXPORTING? 3. WHAT IS THE 1st ALOHA EXPORT/REPORT STRING TO PROCESS? 4. WHAT IS THE 2nd ALOHA EXPORT/REPORT STRING TO PROCESS? 5. WHAT IS THE 3rd ALOHA EXPORT/REPORT STRING TO PROCESS? 6. WHAT IS THE 4th ALOHA EXPORT/REPORT STRING TO PROCESS? 7. WHAT IS THE 5th ALOHA EXPORT/REPORT STRING TO PROCESS? 8. WHAT IS THE BATCH FILE TO RUN AFTER EXPORTING? 9. IF EXPORTING, COPY EXPORTED FILES TO DOB FOLDER? 10. DELETE ORIGINAL EXPORT FILES AFTER BEING COPIED TO DOB FOLDER?



Updating the Aloha Secure EOD Utility Overview

The Aloha Secure EOD Utility Installer program files are periodically updated to address new features and corrections. Once the utility is installed, it is relatively easy to load the update. Download the program to the destination Aloha Server—preferably to the AlohaUpdate folder—and run the installer. The updater will:

� Verify that the utility is already installed. It aborts if it is not. � Install updates to program files. � Update the AlohaSecureEOD.Ini if new feature settings have been added. � Delete AlohaSecureEOD-Installer.Exe when complete.

Usage

Unattended Using Deploy Manager: AlohaSecureEOD-Installer.Exe UPDATE

Manual: AlohaSecureEOD-Installer.Exe {No arguments}

Manual Instructions: 1. Download the installer to the target Aloha Server (the AlohaUpdate folder is suggested) 2. Start the program. 3. Select 2 from the Main Menu. 4. The program will update largely unattended. If new features, you may be asked configuration questions.

Unattended Instructions: Go to Use NCR Deploy Manager for Unattended Implementatio n on Page 61.



Aloha Secure EOD Daily Operation – Nightly Process

OverviewOverviewOverviewOverview:::: The Aloha Secure EOD Nightly Process is a configurable script of tasks which run daily on an Aloha System Server. Each task is run by one or more programs in the Tool Box. In this section you will find a description and configuration instructions for each tool. The program is started using a Windows Scheduled Task, set to run Daily—preferably after Aloha EOD is run and an EDC Batch (if used) is settled. The program will run regardless if an Windows User is logged on. Each tool is defined how often it runs. Some tools run daily, some on certain days, while others once a month. By doing this, the workload is distributed so the Nightly Process is efficient. The Aloha Secure EOD Nightly Process focus are in t hese Work Areas:

� System Maintenance � System Security � Archiving � System Backup and � Unattended Exporting and Reporting

Pre-Nightly Process Tasks

1. The Aloha Secure EOD Nightly Process begins with a “Systems Check” and aborts AlohaSureEOD.EXE with errors if the Aloha Server or the environment is not correct.

2. It continues--if a Combo Terminal to temporarily stop Aloha POS. 3. If using RDB Mode (SQL), Grinders are stopped. 4. The program next closes open NCR/Aloha Server Programs (including secondary programs called by AM),

(It knows the difference between Aloha Manager Ver 5-6, Configuration Center, and Aloha Manager Version 12+). 5. Last Aloha Services are stopped.

Post-Nightly Process Tasks

1. When done, the Aloha Secure EOD “remembers” what Aloha Services it stopped, and restarts them. 2. Select NCR/Aloha Programs if closed, are restarted.

The intent is the Aloha System User sees their desktop where they left it. Activity Logging All daily activity is recorded to Debout.AlohaSecureEOD.Txt located in the Aloha TMP folder.

In the following pages each Tool in the Aloha Secur e EOD Utility is explained using this format:

1. What The Tool Does. 2. How Often It Runs. 3. How to Configure it. (AlohaSecureEOD.Ini Settings) 4. Typical Debout.AlohaSecureEOD.Txt information recorded. 5. Supplemental Information needed to use this to ol.



Nightly Process - System Maintenance Tool Set Aloha Server Cleaning Tool 1. 1. 1. 1. What This Tool DoesWhat This Tool DoesWhat This Tool DoesWhat This Tool Does: The Aloha Server Cleaning Tool removes unneeded or misplaced files from Aloha folders. Aloha folders that often end up with clutter—legacy program files, aging Debouts, transport files that were never removed, and general clutter. The tool checks Bin, BMP, Data, Newdata, Recipe and Tmp folders. For Data and Newdata, the tool contains a library of obsolete and misplaced files that can be safely removed. (See below for what is removed) For, BMP and Recipe folders the program removes forgotten Zip files. Finally, for the Diag and Tmp folders, files older than a defined number of days are deleted as no longer being needed. (Default value is 14 days) The TMP file in particular can become a wasteland of files that are no longer important, often slowing down the troubleshooting process to determine what files are important. 2. 2. 2. 2. How Often It RunsHow Often It RunsHow Often It RunsHow Often It Runs: 2 Times A Month on Days 9 and 19 . 3. 3. 3. 3. How to ConfiguHow to ConfiguHow to ConfiguHow to Configurererere: (AlohaSecureEOD.Ini Settings)

[Features] Run-AlohaServerCleaner=Y ► Entry is either Y or N [Settings]

TmpSaveDays=14 ► Entry is numeric 0-99 4. 4. 4. 4. Typical Typical Typical Typical Debout.AlohaSecureEODDebout.AlohaSecureEODDebout.AlohaSecureEODDebout.AlohaSecureEOD.Txt EntriesEntriesEntriesEntries: 5. 5. 5. 5. Supplemental InformationSupplemental InformationSupplemental InformationSupplemental Information: Note 1: BIN Folder files removed if found:

*.001 *.002 *.003 *.CSV *.DBF *.DOC *.ICO *.LOG *.MAP\ *.OLD *.REQ *.RTF *.TXT *.XLS *.ZIP FASTFOOD FIXLOG5.EXE FIXLOG52.EXE

Note 2: BMP Folder files removed if found: *.ZIP Note 3: DIAG Folder files removed if found: *.ZIP if older than TmpSaveDays value in AlohaSecureEOD.Ini. Note 4: NewData Folder files removed if found:

*.BAK *.CNT *.LOG *.TXT *.ZIP ADJ*.* BMP BOHSEC Btn.Frm Btn.Inf CATITEM.DBF CKO.CFG DEPOSIT.TXT DEL.DBF DMG.DBF DONE30 DOWNTIME.INI DBU.EXE DBU.PIF EGRIND.INI Fastfood File Formerly Known As BOHSEC GCLOGBAK.DBF GNDDBF30.XXX House House.Sav House32 House32.Sav

Apr 19, 05:31:07, [SVRCLN], "Aloha Server Folder Cleaning Tool: Process Started." Apr 19, 05:31:11, [SVRCLN], "D:\Aloha root folder checked. No files deleted." Apr 19, 05:31:12, [SVRCLN], "D:\Aloha\Bmp folder checked. 4 file(s) deleted." Apr 19, 05:31:13, [SVRCLN], "D:\Aloha\Bmp folder checked. No files deleted." Apr 19, 05:31:15, [SVRCLN], "D:\Aloha\Data folder checked. 7 file(s) deleted." Apr 19, 05:31:15, [SVRCLN], "D:\Aloha\Diag folder checked. No files exist." Apr 19, 05:31:18, [SVRCLN], "D:\Aloha\Newdata folder checked. 11 file(s) deleted." Apr 19, 05:31:20, [SVRCLN], "D:\Aloha\Recipe folder checked. No files deleted." Apr 19, 05:31:21, [SVRCLN], "D:\Aloha\Tmp folder checked. 5 file(s) deleted that are older than 14 days." Apr 19, 05:31:23, [SVRCLN], "Checked and reset attributes on key Aloha files and folders." Apr 19, 05:31:26, [SVRCLN], "Aloha Server Cleaning Tool: Process Complete."



ITM.FRM ITM.INF ITM.TMP Labor.Ini Lse.Flg MMM.INI MON.DBF NRTOTALS OLD*.* PMS.Ini POLL.* POLLSUBS.* PRP.DBF Price.Cfg QETXT.INI REMHOOK Reports.Cfg Rpt.Ini Rpt.Set RUNGRIND Security SURVEY.CFG SQL.INI VID.DBF WINHOOK

Note 5: Data Folder files removed if found:

*.BAK *.SCH *.TXT *.ZIP BAD*.LOG BMP BOHSEC Btn.Frm Btn.Inf CATITEM.DBF CKO.Cfg DEL.DBF DEPOSIT.TXT DONE30 DBU.EXE DBU.PIF DMG.DBF Fastfood File Formerly Known As BOHSEC GCLOGBAK.DBF GNDDBF30.XXX House House.Sav

House32 House32.Sav ITM.FRM ITM.INF ITM.TMP ITM.MDX Labor.Ini Lse.Flg MON.DBF MMM.INI OLD*.* PMS.Ini POLL.* POLLSUBS.* PRP.DBF Price.Cfg QETXT.INI REMHOOK Reports.Cfg Rpt.Ini RUNGRIND Security SURVEY.CFG SQL.INI VID.DBF WINHOOK

Note 6: Recipe Folder files removed if found *.ZIP Note 7: TMP Folder: Remove files older than TmpSaveDays value in AlohaSecureEOD.Ini.

Note 8: Aloha Root Folder: Readme.*. *.DBF, *.TDX, *.CDX,Aloha.Ini, *.CFG



Aloha Schedule Cleaning Tool 1. 1. 1. 1. What This Tool DoesWhat This Tool DoesWhat This Tool DoesWhat This Tool Does: The Aloha Schedule Cleaning Tool removes Aloha Schedule files and Hot Schedules files (.SCH and .OK) that are older than 1-year located in the Aloha Newdata folder on the Aloha Server. These files are not self-purged by default, accumulate over the years in the Newdata folder and typically are not accessed again. If a site is using scheduling the most they may want to go backwards to reuse a schedule is 1 year, hence the parameter. 2. 2. 2. 2. How Often It RunsHow Often It RunsHow Often It RunsHow Often It Runs: Monthly on Day 29 . 3. 3. 3. 3. How to ConfigureHow to ConfigureHow to ConfigureHow to Configure: (AlohaSecureEOD.Ini Settings)

[Features] Run-AlohaScheduleCleaner=Y ► Entry is either Y or N

4. 4. 4. 4. Typical Typical Typical Typical Debout.AlohaSecureEODDebout.AlohaSecureEODDebout.AlohaSecureEODDebout.AlohaSecureEOD.Txt EntriesEntriesEntriesEntries: 5. 5. 5. 5. Supplemental InformationSupplemental InformationSupplemental InformationSupplemental Information: Note 1: Feature is set to Y by the Aloha Secure EOD Installer if Scheduling is enabled in Aloha.Ini.

Aloha Terminal History Folder Delete Tool 1. 1. 1. 1. What ThiWhat ThiWhat ThiWhat This Tool Doess Tool Doess Tool Doess Tool Does: The Aloha Terminal History Delete Tool deletes Aloha Dated Folders found in a Terminal’s Aloha folder that are 2 months or older. Why do this? This maintenance and security tool addresses the issue that when an Aloha System is placed in Redundancy—where one or more Dated Folders are created--those folders once copied back to the Aloha Server are often forgotten and left on the terminal. These folders are no longer needed, take up space, can confuse future troubleshooting on this system, and present a potential security risk. The Installer sets this to Y by default. 2. 2. 2. 2. How Often It RunsHow Often It RunsHow Often It RunsHow Often It Runs: Monthly on Day 11 . 3. 3. 3. 3. How to ConfigureHow to ConfigureHow to ConfigureHow to Configure: (AlohaSecureEOD.Ini Settings)

[SiteInfo] POSTerms= ► Entry is numeric and is the number of terminals. Installer determined value by query of Trm.Dbf where Order Entry is checked. [Features] Run-TermHistoryPurge=Y ► Entry is either Y or N [Settings]

TU=Aloha ► Windows User Name with Admin Access to Terminals TP=******* ► Password for Windows User (Case Sensitive!) See Note 3.

Apr 29, 05:32:07, [SVRCLN], "Aloha Schedule Cleaning Tool: Process Started." Apr 29, 05:32:11, [SVRCLN], "Deleted 10 Aloha/HotSchedules files in NEWDATA older than 1 year." Apr 29, 05:32:26, [SVRCLN], "Aloha Schedule Cleaning Tool: Process Complete."



4. 4. 4. 4. Typical Typical Typical Typical Debout.AlohaSecureEODDebout.AlohaSecureEODDebout.AlohaSecureEODDebout.AlohaSecureEOD.Txt EntriesEntriesEntriesEntries: 5. 5. 5. 5. Supplemental InformationSupplemental InformationSupplemental InformationSupplemental Information: Note 1: ADVISORY Do NOT Run Terminal History Folder Delete on a Combo Terminal Aloha System! It will delete history folders.

As it is also the Server it will delete History folders over 60 days old! Note 2: The utility uses drive letter ”T” intermittently as part of the purge process. Do not use Drive letter T for other activities

on the Aloha Server. Note 3: This tool supports Aloha network security between the Aloha Server and the POS Terminals. To perform, it needs

Windows Administrative Level Access from the Server to the terminals.

For legacy Aloha Systems access from the Server to the Terminals may be set by default, thus a Windows User and password is not required by the Aloha History Folder Delete Tool in order to work. For current Aloha Systems, a Windows User with administrative-level access will be required for the Aloha History Folder Delete Tool to gain access to the POS Terminals. For these sites enter a Windows Users and their password when installing the Aloha Secure EOD Utility. The User Name value is stored in the AlohaSecureEOD.Ini in “TU=.” The Windows User’s password is encrypted for securi ty . The value TP= is masked. If the password needs to be changed in the future, you will need to run the Installer again.

Aloha Terminal TMP Folder Cleaning Tool 1. 1. 1. 1. What This Tool DoesWhat This Tool DoesWhat This Tool DoesWhat This Tool Does: The Aloha Terminal TMP Cleaner Tool removes files older than the value for TmpSaveDays in AlohaSecureEOD.Ini. This maintenance and security tool manages the contents of each terminals TMP folder, compensating for the fact that not all programs that place files in the TMP folder self-purge. Some programs can leave YEARS of log files that are no longer needed! Why do this? This maintenance tool will a) Recover disk space; b) Improve terminal performance; c) Minimize security exposure to system log files; and d) Eliminate the clutter in the TMP folder making troubleshooting faster and more reliable. The Installer sets this to Y by default. 2. 2. 2. 2. How Often It RunsHow Often It RunsHow Often It RunsHow Often It Runs: 3 Times A Month on Days 8, 18, and 28 . 3. 3. 3. 3. How to ConfigureHow to ConfigureHow to ConfigureHow to Configure: (AlohaSecureEOD.Ini Settings)

[SiteInfo] POSTerms= ► Entry is numeric and is the number of terminals. Installer determined value by query of Trm.Dbf where Order Entry is checked. [Features] Run-TermTMPCleaner=Y ► Entry is either Y or N [Settings]

TmpSaveDays=14 ► How many days to keep? Entry is numeric 0-99 TU=Aloha ► Windows User Name with Admin Access to Terminals TP=******* ► Password for Windows User (Case Sensitive!) See Note 3.

Apr 11, 05:32:58, [TRMHIS], "Terminal History Folder Delete Tool: Process Started." Apr 11, 05:33:05, [TRMHIS], "Remote Windows Logon Credentials: Using default Windows User." Apr 11, 05:33:07, [TRMHIS], "TERM1: Dated folders deleted: None." Apr 11, 05:33:16, [TRMHIS], "TERM2: Dated folders deleted: 2." Apr 11, 05:33:25, [TRMHIS], TERM3: Dated folders deleted: None." Apr 11, 05:33:34, [TRMHIS], " Terminal History Folder Delete Tool: Process Complete."



4. 4. 4. 4. Typical Typical Typical Typical Debout.AlohaSecureEODDebout.AlohaSecureEODDebout.AlohaSecureEODDebout.AlohaSecureEOD.Txt EntriesEntriesEntriesEntries: 5. 5. 5. 5. Supplemental InSupplemental InSupplemental InSupplemental Informationformationformationformation: Note 1: ADVISORY: If Running TMP Cleaner on a Combo Terminal:

Only use TMP Cleaner on a Combo Terminal if that device Network Name is %TERMSTR1, e.g. TERM1. It will not work if Network Name is Alohaboh or something similar.

Note 2: The utility uses drive letter ”T” intermittently as part of the cleaning process. Do not use Drive letter T for other fuctions

on the Aloha Server. Note 3: This tool supports Aloha network security between the Aloha Server and the POS Terminals. To perform, it needs

Windows Administrative Level Access from the Server to the terminals.

For legacy Aloha Systems access from the Server to the Terminals may be set by default, thus a Windows User and password is not required by the Aloha TMP Folder Cleaning Tool in order to work. ADVISORY: For current Aloha Systems, a Windows User with administrative-level access will be required for the Aloha TMP Folder Cleaning Tool to gain access to the POS Terminals. For these sites enter a Windows Users and their password when installing the Aloha Secure EOD Utility. The User Name value is stored in the AlohaSecureEOD.Ini in “TU=.” The Windows User’s password is encrypted for securi ty . The value TP= is masked. If the password needs to be changed in the future, you will need to run the Installer again.

Aloha Server Low Disk Space Checker Tool 1. 1. 1. 1. What This Tool DoesWhat This Tool DoesWhat This Tool DoesWhat This Tool Does: The Low Disk Space Checker Tool is an early warning system to alert a Call Center when any of the Aloha Server Disk Drives is running low on space. The Low Disk Space Checker Tool will:

1. Examine Drive C. If space is less than the LowDiskSpaceAlertPercent, tool will create a Command Center Alert and enter

finding into the Debout.AlohaSecureEOD.Txt 2. Examine the %IBERDIR% Drive. If %IBERDIR% is on Drive C, then it will skip this step. Otherwise it will repeat the

protocol from the first step. 3. Examine the Backup Drive: If not found or defined, it will be skipped, log and skip. Otherwise it will repeat the protocol

from the first step. 2. 2. 2. 2. How OftHow OftHow OftHow Often It Runsen It Runsen It Runsen It Runs: : : : Monthly on Day 5. 3. 3. 3. 3. How to ConfigureHow to ConfigureHow to ConfigureHow to Configure: (AlohaSecureEOD.Ini Settings)

[Features] Run-LowDiskSpaceChecker=Y ► Entry is either Y or N [Settings]

LowDiskSpaceAlertPercent=22 ► Entry is numeric and is a percent, e.g. 22%

Apr 18, 05:32:58, [TMPCLN], "Terminal TMP Folder Cleaning Tool: Process Started." Apr 18, 05:33:05, [TMPCLN], "Remote Windows Logon Credentials: Using default Windows User." Apr 18, 05:33:07, [TMPCLN], "TERM1: Files removed from TMP folder: 57 files." Apr 18, 05:33:16, [TMPCLN], "TERM2: Files removed from TMP folder: 49 files." Apr 18, 05:33:25, [TMPCLN], TERM3: Files removed from TMP folder: 48 files." Apr 18, 05:33:34, [TMPCLN], "Terminal TMP Folder Cleaning Tool: Process Complete."



4. 4. 4. 4. Typical Typical Typical Typical DDDDebout.AlohaSecureEODebout.AlohaSecureEODebout.AlohaSecureEODebout.AlohaSecureEOD.Txt EntriesEntriesEntriesEntries: 5. 5. 5. 5. Supplemental InformationSupplemental InformationSupplemental InformationSupplemental Information: Note 1: The Install uses s default setting of 22%. This can be set you meet individual needs.

Aloha Server Windows Restart Tool 1. 1. 1. 1. What This Tool DoesWhat This Tool DoesWhat This Tool DoesWhat This Tool Does: The Aloha Server Windows Restart Tool is a maintenance tool which will periodically restart the Aloha Server after all EOD work is done. This is often helpful if wanting to purge memory to optimize performance, or to reload all start tasks and service by restarting the server periodically. 2. 2. 2. 2. How Often It RunsHow Often It RunsHow Often It RunsHow Often It Runs: Can run Daily, Weekly (Days 7, 14, 21, and 28) , or Monthly (Day 30). 3. 3. 3. 3. How to ConfigureHow to ConfigureHow to ConfigureHow to Configure: (AlohaSecureEOD.Ini Settings)

[Features] Run-ServerRestart=N ► Entry is either Y or N [Settings]

ServerRestartInterval=M ► Entry is either D, W, or M D – Run every day. W - Run on Days 7, 14, 21 and 28 M - Run on Day 30. 4. 4. 4. 4. Typical Typical Typical Typical Debout.AlohaSecureEODDebout.AlohaSecureEODDebout.AlohaSecureEODDebout.AlohaSecureEOD.Txt EntriesEntriesEntriesEntries: 5. 5. 5. 5. Supplemental InformatiSupplemental InformatiSupplemental InformatiSupplemental Informationononon: Note 1: This Tool uses Shutdown.Exe to force a restart. Note 2: Shutdown.Exe is not started AloihaSecureEOD has finished it daily work. Note 3: Shutdown.Exe is set to provide a visual 2-Minute Warning and a countdown clock before restarting. If someone is in

front of the Aloha Server, they will see this customized message:

"YourCompanyNameYourCompanyNameYourCompanyNameYourCompanyName IIIIssss RRRRestartingestartingestartingestarting TTTThis his his his AlohaAlohaAlohaAloha SSSServererverervererver AAAAssss PPPPartartartart OOOOffff RRRRegularegularegularegular PPPPlannedlannedlannedlanned MMMMaintenanceaintenanceaintenanceaintenance...."

Note 4: Once Shutdown is started, it cannot be terminated.

Apr 05, 05:30:58, [LDISK ], "Server Low Disk Space Check Tool: Process started." Apr 05, 05:31:04, [LDISK ], "C: available space is good.. (35% free space. Limit is 10%)." Apr 05, 05:31:07, [LDISK ], "D: available space is good.. (30% free space. Limit is 10%)." Apr 05, 05:31:11, [LDISK ], "E: available space is good.. (70% free space. Limit is 10%)." Apr 05, 05:31:13, [LDISK ], "Aloha Server Low Disk Space Check Tool: Process complete."

Apr 21, 05:31:09, [RESTAR], "Aloha Server Windows Restart Tool: Process started." Apr 21, 05:31:09, [RESTAR], "Windows Shutdown scheduled to reboot this Aloha Server when AlohaSecureEOD is complete." Apr 21, 05:31:11, [RESTAR], "Aloha Server Windows Restart Tool: Process complete."



Aloha Spy Kicker Tool 1. 1. 1. 1. What This Tool DoesWhat This Tool DoesWhat This Tool DoesWhat This Tool Does: The Aloha Spy Kicker Tool is for sites using Spy on Aloha Versions prior to 6.5.42, or all prior major Aloha versions. It addresses an issue where the Aloha Spy Service generates a Windows error on a Refresh, then stops working. This tool--run daily-will check that the Spy Service is running. If not it removes it, reinstalls it, then starts it again. is a reset tool for sites using the Aloha Spy feature. It is intended for sites which have random issues where the Aloha Spy Service errors out and stops running. 2. 2. 2. 2. How Often It RunsHow Often It RunsHow Often It RunsHow Often It Runs: Daily

3. 3. 3. 3. How to ConfigureHow to ConfigureHow to ConfigureHow to Configure: (AlohaSecureEOD.Ini Settings)

[Features] Run SpyKicker==N ► Entry is either Y or N

4. 4. 4. 4. Typical Typical Typical Typical Debout.AlohaSecureEODDebout.AlohaSecureEODDebout.AlohaSecureEODDebout.AlohaSecureEOD.Txt EntriesEntriesEntriesEntries:

5. 5. 5. 5. SupplSupplSupplSupplemental Informationemental Informationemental Informationemental Information:

Note 1: The Aloha Spy Kicker Tool will fail if AlohaSpy.Ini is not found in %IBERDIR%.

Apr 22, 05:32:32, [KICKER], "Aloha Spy Kicker Tool: Process Started." Apr 22, 05:32:37, [INFO ], "Check: AlohaSpy Service NOT running. Will reset." Apr 22, 05:32:44, [KICKER], "AlohaSpy Service was reset." Apr 22, 05:32:49, [KICKER], "Check: AlohaSpy Service is now running. Reset was successful." Apr 22, 05:32:52, [KICKER], "Aloha Spy Kicker Tool: Process Complete."



Nightly Process - System Security Tool Set Alt-X Checker Tool

1. 1. 1. 1. What This Tool DoesWhat This Tool DoesWhat This Tool DoesWhat This Tool Does: The Alt-X Checker Tool is a security check on an Aloha Server running Version 6.4 and lower. Runs a daily check for the presence of IberExe.Dll. If missing, it replaces it. This spot checks a tech that removed and forgot to replace the file. Also guards against an End-User system who knows how to disable this feature by reinstating. 2. 2. 2. 2. How Often It RunsHow Often It RunsHow Often It RunsHow Often It Runs: Daily 3. 3. 3. 3. How to ConfigureHow to ConfigureHow to ConfigureHow to Configure: (AlohaSecureEOD.Ini Settings)

[Features] Run AltXChecker=N ► Entry is either Y or N

4. 4. 4. 4. Typical Typical Typical Typical Debout.AlohaSecureEODDebout.AlohaSecureEODDebout.AlohaSecureEODDebout.AlohaSecureEOD.Txt EntriesEntriesEntriesEntries: 5. 5. 5. 5. Supplemental InformationSupplemental InformationSupplemental InformationSupplemental Information: Note 1: The Installer automatically sets this feature based on the version of Aloha in place at the time this utility is installed. It

can always be manually set to N if a legacy Aloha Server is upgraded.

Apr 22, 05:33:50, [XCHECK], "Alt-X Checker Tool: Process started." Apr 22, 05:33:53, [INFO ], "Aloha Manager Alt-X security is not enabled. Re-activated and refreshed Aloha." Apr 22, 05:33:55, [XCHECK], "Alt-X Checker Tool: Process complete."



Windows Automatic Update Checker Tool 1. 1. 1. 1. What This Tool DoesWhat This Tool DoesWhat This Tool DoesWhat This Tool Does: The Windows Automatic Update Checker Tool inquires if Windows Automatic Update is set and started. If not, it updates the Windows Registry, setting the Service Status to “Automatic,” then starts the service. This check is done to insure the Windows Automatic Update Service is running before Microsoft “Patch Tuesday.” 2. 2. 2. 2. How Often It RunsHow Often It RunsHow Often It RunsHow Often It Runs: Monthly (on Day 3) 3. 3. 3. 3. How to ConfigureHow to ConfigureHow to ConfigureHow to Configure: (AlohaSecureEOD.Ini Settings)

[Features] Run WindowUpdateChecker=Y ► Entry is either Y or N

4. 4. 4. 4. Typical Typical Typical Typical Debout.AlohaSecureEODDebout.AlohaSecureEODDebout.AlohaSecureEODDebout.AlohaSecureEOD.Txt EntriesEntriesEntriesEntries: 5. 5. 5. 5. Supplemental InformationSupplemental InformationSupplemental InformationSupplemental Information: Note 1: Installer sets this feature to Y by default.

Apr 03, 05:33:51, [WCHECK], "Windows Automatic Update Checker: Process started." Apr 03, 05:33:55, [INFO ], "Automatic Update service is running. No action required." Apr 03, 05:33:57, [WCHECK], "Windows Automatic Update Checker: Process complete."



Credit Card Scrubbing Tool 1. 1. 1. 1. What This Tool DoesWhat This Tool DoesWhat This Tool DoesWhat This Tool Does: The Credit Card Scrubbing Tool executes the Aloha CleanPAN Utility (Ver 7.x) for systems running Aloha Ver 5.3.1+. Runs daily. Two passes: 1. LOG files in IBERDIR; and 2. STL files in EDC path. (If EDC is used) CleanPAN is an Aloha utility. The Credit Card Scrubbing Tool executes two (2) different CleanPAN passes:

1. Aloha CleanPAN.Exe is run on the IBERDIR folder targeting .LOG files. 2. If EDC is being used: CleanPAN.Exe is run on the EDC folder targeting (EDC) STL files.

a. If EDCPROCPATH is detected: CleanPAN.Exe runs against the EDCPROCPATH folder. b. If EDCPROCPATH is not detected: CleanPAN.Exe runs against the IBERDIR\EDC folder.

CleanPAN activity logs to Debout.AlohaSecureEOD.Txt. CleanPAN.Exe logs to Debout.CC. 2. 2. 2. 2. How Often It RunsHow Often It RunsHow Often It RunsHow Often It Runs: Daily 3. 3. 3. 3. HoHoHoHow to Configurew to Configurew to Configurew to Configure: (AlohaSecureEOD.Ini Settings)

[SiteInfo] Use-AlohaEDC=Y ► Entry is either Y or N (If N, status of Run-CleanPAN is ignored) [Features] Run-CleanPAN=Y ► Entry is Y or N. [Settings]

CleanPANSkipDays=45 ► Entry is numeric and is days to not clean. (Setting is not used by Deltrack.Exe)


5. 5. 5. 5. Supplemental InformationSupplemental InformationSupplemental InformationSupplemental Information: Note 1: If EDC is not enabled on the Aloha Server: The Aloha EDC CleanPAN Run Tool will be skipped. Note 2: The Installer will detect if CleanPAN.Exe can be run for the version of Aloha on the Server or if Deltrack.Exe 1.0.2 should be run (see Aloha EDC Legacy Scrubbing Tool). Note 3: AlohaSecureEOD.Exe expects to find CleanPAN.Exe in the Aloha BIN folder. If the program is not there, AlohaSecureEOD.Exe will install it from the program library. (Version 7.0.1) Note 4: AlohaSecureEOD.Exe expects to find SDelete.Exe in the Aloha BIN folder. If the program is not there, AlohaSecureEOD.Exe will install it from the program library. Note 5: AlohaSecureEOD.Exe will run the latest version of CleanPAN.Exe as long as the update is placed in the

%IBERDIR%\Bin folder. Note 6: Windows, when launching Aloha CleanPAN.Exe, will return the error “The System cannot Execute the specified

program”' and generate an AlohaSecureEOD.EXE error if Microsoft™ C++ 2005 Runtime SP1 is not installed. Note 7: CleanPAN.Exe will STOP on a corrupted Trans.Log file, causing AlohaSecureEOD.Exe to “hang.” It is advisable to run CleanPAN.Exe once before using it with AlohaSecureEOD.Exe on a daily basis. Note 8: Aloha Version 7.0+ contain an option to run CleanPAN as part of the EOD. That is an alternative to this tool.

Apr 22, 5:32:33, [CC-PAN], "Credit Card Scrubbing Tool: Process Started." Apr 22, 5:32:37, [CC-PAN], "CleanPan removed Track2 CC Data for Trans.Log files in the D:\Aloha folder. Skipped last 120 days." Apr 22, 5:32:42, [CC-PAN], "CleanPan removed Track2 CC Data for STL files in the C:\AlohaED C\EDC folders. Skipped last 120 days." Apr 22, 5:32:44, [CC-PAN], "Credit Card Scrubbing Tool: Process Complete."



Credit Card Legacy Scrubbing Tool 1. 1. 1. 1. What This Tool DoesWhat This Tool DoesWhat This Tool DoesWhat This Tool Does: The Credit Card Legacy Scrubbing Tool executes the Aloha Deltrack Utility (Ver 1.0.2) on sites running Aloha Versions 5.2.8 and below. Deltrack.Exe is an Aloha utility. “DelTrack scans through files, and, based on the mode and parameters defined, ‘cleans’ track information and replaces it with the text ‘CARD PRESENT.” (Source: Support Ready Solutions: Deltrack 1.0.2) DelTrack 1.0.2 predates current PCI-Compliance Guidelines and does not satisfy all requirements. The Credit Card Legacy Scrubbing Tool will execute DelTrack.Exe with the EOD flag targeted to the %IBERDIR% folder. DelTrack activity logs to Debout.AlohaSecureEOD.Txt. DelTrack activity logs to Debout.CC. The Installer will set AlohaSecureEOD.Exe for the version of Aloha discovered (see below). 2. 2. 2. 2. How Often It RunsHow Often It RunsHow Often It RunsHow Often It Runs: Daily 3. 3. 3. 3. How to ConfigureHow to ConfigureHow to ConfigureHow to Configure: (AlohaSecureEOD.Ini Settings)

[SiteInfo] Use-AlohaEDC=Y ► Entry is either Y or N (If N, status of Run-CleanPAN is ignored) [Features] Run-CleanPAN=D ► Entry is Y, D or N. Note: D tells the utility to run Deltrack 1.0.2 instead

of CleanPAN. 4. 4. 4. 4. Typical Typical Typical Typical Debout.AlohaSecureEODDebout.AlohaSecureEODDebout.AlohaSecureEODDebout.AlohaSecureEOD.Txt EntriesEntriesEntriesEntries: 5. 5. 5. 5. Supplemental InformationSupplemental InformationSupplemental InformationSupplemental Information: Note 1: If EDC is not enabled on the Aloha Server: The Aloha EDC CleanPAN Run Tool will be skipped. Note 2: AlohaSecureEOD.Exe expects to find Deltrack.Exe in the Aloha BIN folder. If the program is not there, AlohaSecureEOD.Exe will install it from the program library.

Apr 22, 5:32:34, [CC-DEL], "Credit Card Legacy Scrubbing Tool: Process Started." Apr 22, 5:32:34, [CC-DEL], "DelTrack 1.0.2 ran against Log and STL files in the D:\Aloha folder." Apr 22, 5:32:39, [ADVISE ], "Disclaimer: Aloha Ver 5.2 is OBSOLETE. It cannot fully remove Credit Card Track 2 PAN Data." Apr 22, 5:32:39, [ADVISE ], " as required by your Credit Card Processor for PCI. THIS PUTS YOUR BUSINESS AT RISK." Apr 22, 5:32:39, [ADVISE ], " Either upgrade Aloha to a supported version OR stop processing credit cards using Aloha EDC." Apr 22, 5:32:39, [ADVISE ], " Site is fully responsible for fines and damages that may result from a data breech." Apr 22, 5:33:11, [CC-DEL], "Credit Card Legacy Data Scrubbing Tool: Process complete."



Aloha EDC STL Delete Tool 1. 1. 1. 1. What This Tool DoesWhat This Tool DoesWhat This Tool DoesWhat This Tool Does: The Aloha EDC STL Delete Tool deletes settlement files older than a configurable number of days in ALL EDC Processor folders. This tool addresses the fact that EDC currently does not have a self-purging function, STL files are not needed or referenced after a period of time, that they are a security issue, and they take up space. In short, they got to go. The Aloha EDC STL Delete Tool examines ALL EDC Processor folders off the EDC root—active and inactive—and purges files based on a files Windows date stamp (see Note 4). The utility deletes EDC files: STL, ..A - .N, SUB*, SET* and .Zip. Reducing the number of active STL files on the Aloha Server is a “best practices” approach to data security. When you consider we monthly do a DOD Wipe of the Hard Drives, this information is permanently removed. Thus the Aloha EDC STL Delete Tool solves two problems for the End-User:

1. Reduce security exposure; and 2. Eliminate clutter and unneeded files.

2. 2. 2. 2. How Often It RunsHow Often It RunsHow Often It RunsHow Often It Runs: Daily 3. 3. 3. 3. How to ConfigureHow to ConfigureHow to ConfigureHow to Configure: (AlohaSecureEOD.Ini Settings)

[SiteInfo] Use-AlohaEDC=Y ► Entry is either Y or N (If N, status of Run-STLDelete is ignored) [Features] Run-STLDelete=Y ► Entry is either Y or N [Settings]

EDCStlSaveDays=120 ► Entry is numeric and is days to save.


5. 5. 5. 5. Supplemental InformationSupplemental InformationSupplemental InformationSupplemental Information: Note 1: If EDC is not enabled on the Aloha Server: The Aloha EDC STL Delete Tool will be skipped. Note 2: The Installer will enable this feature if it finds EDC running on the Aloha Server. Note 3: If the tool finds the value for EDCStlSaveDays is missing or invalid, it will generate and error and create a Command Center Alert. Note 4: In testing we discovered that if a Drive had been replaced and EDC files copied to the new drive, that the Windows Date Stamp of the EDC STL files would change to the current date. Thus when this utility ran, those files would be ignored. This is an exception. However the utility does address it by also finding and deleting STL files that include the years 2000-2010 in their file name.

Apr 22, 5:32:46, [DELSET], "EDC Settlement File Removal Tool: Process Started." Apr 22, 5:32:48, [DELSET], "Will keep 365 day(s) of STL files." Apr 22, 5:32:54, [DELSET], "Deleted 10 STL, A, SET, file(s)." Apr 22, 5:32:54, [DELSET], "EDC Settlement File Removal Tool: Process Complete."



Central Log Tool 1. 1. 1. 1. What This Tool DoesWhat This Tool DoesWhat This Tool DoesWhat This Tool Does: Central Log addresses PCI 10.5.3—PCI Centralized Logging Requirements--by collecting NCR/Aloha Program Logs and Microsoft™ Windows Event logs from the Aloha Server, PLUS the Hardware Firewall Log if it saved to the Aloha Server. Central Log is set to Y by the Installer as a default. You can change it to N to not use this tool. A Central Log file is a zip-file containing multiple log files for the DOB Business Day. It is created daily and uniquely named. It contains NCR/Aloha and Windows Log files for that business day. It exports the last 48-hours of Windows Event Logs as text and includes that information. Last--if using a Watchguard™, SonicWall™ or other Commercial-Grade hardware firewall that is configured to maintain an activity log (file) on the Aloha Server’s hard drive—it includes that log. As the Central Log is stored locally on the Aloha Server’s hard drive, a “compensating factor” is used to make it more “difficult” to access log files once compiled: The Central Log zip file is password-protected. A person would have to have knowledge of Aloha Secure EOD, plus have site-specific information to open the Zip files and look the file contents The Central Log file password is typically known to the Reseller or Corporate Help Desk: It is the site’s Aloha license number. Transport zip files are stored in a folder on the Backup Drive for easy access (and optional off-site transfer). The default folder name is x:\]CentralLog where x is the drive letter. The Installer will initially set this up. A Central Log Archive File name is constructed from four (4) components: XX-YY-CentralLog-%DOB%.Zip where

XX – First two (2) letters of the Site Name as stored in Zip2L-SiteName= in AlohaSecureEOD.Ini (If missing Central Log uses “AA ”) YY – First two (2) letters of the Site City as stored in Zip2L-SiteCity= in AlohaSecureEOD.Ini. (If missing Central Log uses “BB ”) The word “CentralLog” and DOB – The date of business expressed as YYYYMMDD for this current run of AlohaSecureEOD.Exe

. Creating a proper collection of (security) log file is more than scooping up the contents of the Aloha TMP folder. With the broad range of NCR/Aloha products, different log naming conventions (some new Aloha products use MMDDYY in place of YYYYMMDD ), and differing install locations, the Central Log Tool had to develop its own database of Log files to look for and save. Rule of thumb: If the Central Log Tool finds a NCR Hospitality Product is configured for “Y” to Backup in the AlohaSecureEOD.Ini, Central Log will use that information to look for and save its log (if one is created). The Central Log Tool exports and saves the Windows Event Logs for the Aloha Server. It uses a method which creates a report-readable formatted TXT export file. To make allowances for differing business start and end times, Central Log exports the last 2 Calendar Days of Windows Events daily. This will result in some overlap but guard against lapses in data. Select commercial-grade firewall products allow for their activity log to be saved to a networked drive. For these products, the Central Log Tool can be configured to capture and save the firewall log in the Central Log file for that day. Select perpetual logs are subsequently deleted by the Central Log Tool after being saved to allow a new log be created for the next business day. The Central Log Tool logs its daily activity in detail to AlohaSecureEOD.Txt. This provides supporting documentation of security activities on the Aloha System. 2. 2. 2. 2. How Often It RunsHow Often It RunsHow Often It RunsHow Often It Runs: Daily 3. 3. 3. 3. How to ConfigureHow to ConfigureHow to ConfigureHow to Configure: (AlohaSecureEOD.Ini Settings)

[Features] Run-CentralLog=Y ► Entry is either Y or N The Central Log Tool will look at AlohaSecureEOD.Ini Feature Setting for the following NCR Hospitality products. If set to “Y”, Central Log will include the log from that program in the Central Log: [DataPaths] DP-CentralLog=E:\CentralLog ► The location and name of the Central Log folder (Note 1) DP-FirewallLog=C:\WGFirewall ► (If used) The location and name of the folder the Firewall

Is programmed to output to. (Note 3)



The Central Log Tool will look at AlohaSecureEOD.Ini for the Data Paths of these NCR Hospitality Products. If the corresponding Feature is set to “Y”, it will use the Data Path to locate the log file. [Settings] FirewallLogFile=WatchGuardLog ► The name of the log file for the Hardware Firewall (Note 3) The Central Log Tool will look at the AlohaSecureEOD.Ini for these Settings. It will use these settings to name the Central Log zip file. Zip2L-SiteName=AA ► The first two letters of the Site Name Zip2L-SiteCity=BB ► The first two letters of the Site City

4. 4. 4. 4. Typical Typical Typical Typical Debout.AlohaSecureEODDebout.AlohaSecureEODDebout.AlohaSecureEODDebout.AlohaSecureEOD.Txt EntriesEntriesEntriesEntries: 5. 5. 5. 5. Supplemental InformationSupplemental InformationSupplemental InformationSupplemental Information: Note 1: The preference is the Central Log folder be placed on the Back-up Drive and be named CentralLog. However, the

utility provides the flexibility to place it wherever and name it differently. The Installer will locate it on the Backup Drive by default.

Note 2: The Installer sets this feature to “Y” by default. Note 3: Commercial-Grade Firewalls log their activity. Archiving this log is part of PCI-Compliance for later review is part of a

“best practices” approach to Site Security. Appliances such as those provided by WatchGuard™ can be configured to save to a hard drive on the local network (such as the Aloha Server), and can be setup to self-purge when the file grows to a certain size. By capturing the file daily, there will be an overlap in record-keeping. However, if the need for an audit or inspection of the log is ever required, daily backup copies are available.

If DP-FirewallLog= is left blank, the Central Log Tool will understand this to mean there is no log file to include.

Apr 22, 5:30:56, [CENLOG], "Central Log Tool: Process Started." Apr 22, 5:31:44, [CENLOG], "Exported the last 2 days from Windows Event Logs to WindowsEventLogs-20120421.Txt." Apr 22, 5:31:49, [CENLOG], "Added to WI-AV-CentralLog-20120421.Zip: D:\Aloha\TMP\DEBOUT.CC." Apr 22, 5:31:49, [CENLOG], "Added to WI-AV-CentralLog-20120421.Zip: D:\Aloha\TMP\CleanPAN.Txt." Apr 22, 5:31:50, [CENLOG], "Added to WI-AV-CentralLog-20120421.Zip: D:\Aloha\TMP\Debout.EDC." Apr 22, 5:31:51, [CENLOG], "Added to WI-AV-CentralLog-20120421.Zip: D:\Aloha\TMP\Debout.svr." Apr 22, 5:31:53, [CENLOG], "Added to WI-AV-CentralLog-20120421.Zip: C:\Debout.Txt." Apr 22, 5:31:54, [CENLOG], "Added to WI-AV-CentralLog-20120421.Zip: C:\Debout.Set." Apr 22, 5:31:55, [CENLOG], "Added to WI-AV-CentralLog-20120421.Zip: D:\Aloha\TMP\Debout.txt." Apr 22, 5:31:56, [CENLOG], "Added to WI-AV-CentralLog-20120421.Zip: D:\Aloha\TMP\Debout.EOD." Apr 22, 5:31:57, [CENLOG], "Added to WI-AV-CentralLog-20120421.Zip: D:\Aloha\TMP\Debout.ftp." Apr 22, 5:31:58, [CENLOG], "Added to WI-AV-CentralLog-20120421.Zip: D:\Aloha\TMP\Debout.g01." Apr 22, 5:31:59, [CENLOG], "Added to WI-AV-CentralLog-20120421.Zip: D:\Aloha\TMP\Debout.R01." Apr 22, 5:32:01, [CENLOG], "Added to WI-AV-CentralLog-20120421.Zip: D:\Aloha\TMP\Debout.U000." Apr 22, 5:32:02, [CENLOG], "Added to WI-AV-CentralLog-20120421.Zip: D:\Aloha\TMP\AlohaServerLog_20120421.txt." Apr 22, 5:32:03, [CENLOG], "Added to WI-AV-CentralLog-20120421.Zip: D:\Aloha\TMP\WindowsEventLogs-20120421.Txt." Apr 22, 5:32:04, [CENLOG], "Deleted D:\Aloha\TMP\WindowsEventLogs-20120421.Txt." Apr 22, 5:32:06, [CENLOG], "Central Log Tool: Process Complete."



Secure Wipe Tool 1. 1. 1. 1. What This Tool DoesWhat This Tool DoesWhat This Tool DoesWhat This Tool Does: The Secure Disk Wipe Tool runs a DOD Level-3 physical wipe of each logical drive on an Aloha Server (up to 3—Drive C, Aloha Drive, and Backup Drive) as a best practices approach for erasing deleted files. Runs once a month for each drive. As a wipe can take several hours, a separate utility is launched minimized to run the wipe. SecureWipe.Exe runs minimized in the Windows System Tray with a Warning to “not close” as the Windows Frame Title. If it is made full-screen, a red warning screen with additional information is displayed showing the progress of the wipe in progress. SecureWipe runs SDelete.Exe. 2. 2. 2. 2. How Often It RunsHow Often It RunsHow Often It RunsHow Often It Runs: Monthly (Drive C on Day 10, Aloha Drive on Day 20, and the Backup Drive Day 30) 3. 3. 3. 3. How to ConfigureHow to ConfigureHow to ConfigureHow to Configure: (AlohaSecureEOD.Ini Settings)

[Features] Run-SecureWipe=Y ► Entry is either Y or N

4. 4. 4. 4. Typical Typical Typical Typical Debout.AlohaSecureEODDebout.AlohaSecureEODDebout.AlohaSecureEODDebout.AlohaSecureEOD.Txt EntriesEntriesEntriesEntries: 5. 5. 5. 5. Supplemental InformationSupplemental InformationSupplemental InformationSupplemental Information: Note 1: Installer sets this feature to “Y” by default. The installer also figures out what drives are present and will be scrubbed.

Apr 22, 05:33:10, [S-WIPE ], "Secure Disk Wipe Tool: Process Started." Apr 22, 05:33:10, [S-WIPE ], "Working on Drive C:." Apr 22, 05:33:13, [S-WIPE ], "Check: C: is available." Apr 22, 05:33:31, [S-WIPE ], "SecureWipe started a wipe of C:." (Wipe runs as a separate program and will close when done.) Apr 22, 05:33:33, [S-WIPE ], "Secure Disk Wipe Tool: Process Complete."



Nightly Process - System Archiving Tool Set

Transport Package Tool Set

1. 1. 1. 1. What This Tool DoesWhat This Tool DoesWhat This Tool DoesWhat This Tool Does: The Transport Package Tool Set creates easy to move and store transport (Zip) files for off-site storage of site-specific application program files . This creates an off-site End-User Aloha System library in the event of a catastrophic Aloha Server failure where application program data is unrecoverable. The Transport Package Tool Set makes a set of named Zip files that each contains specific application program data file(s) for current release NCR Hospitality/Aloha programs and key third party programs. A unique file name is created for each transport package for easy identification and to minimize duplication and confusion with other end-user sites This tool can create over 20 unique zip files of application data, ready for transport to a safe storage location. Transport zip files are stored in a single folder on the Backup Drive for easy download and transfer to the Help Desk Secure Storage Server--using tools such as NCR Command Center or automation scripts that you create. The Transport Package naming convention consists of 3 parts: XX-YY-ZZ.Zip where

XX - First 2 letters of the site UNITNAME in Aloha.Ini (If missing use “AA ”) YY – First 2 letters of ADDRESS2 in Aloha.Ini (typically the city), If missing use “BB” ZZ – Is the Transport package 2-charcter Content Identifier (see chart below):

2. 2. 2. 2. How Often It RunsHow Often It RunsHow Often It RunsHow Often It Runs: 3-Times/Month (Days 5, 15 and 25) 3. 3. 3. 3. How to ConfiHow to ConfiHow to ConfiHow to Configuregureguregure: (AlohaSecureEOD.Ini Settings)

[Features] Run-TransportZip=Y ► Entry is either Y or N [Datapaths] DP-Zip-SiteAppTransport=E:\SiteAppZips ► The location and name of the Transport Archive folder

[Settings] Zip2L-SiteName=AA ► Entry is the first 2 letters of the Site Name

Zip2L-SiteCity=BB ► Entry is the first 2 letters of the Site City 4. 4. 4. 4. Typical Typical Typical Typical Debout.AlohaSecureEODDebout.AlohaSecureEODDebout.AlohaSecureEODDebout.AlohaSecureEOD.Txt EntriesEntriesEntriesEntries: 5. 5. 5. 5. Supplemental InformationSupplemental InformationSupplemental InformationSupplemental Information: Note 1: The Transport Package Tool Back-Up status settings in AlohaSecureEOD.Ini. As a rule, if a program is set to be backed-up, this tool will also create a transport package for it.

Apr 22, 5:31:58, [TRANSP], "Transport Package Tool: Process started." Apr 22, 5:32:05, [TRANSP], "Updated transport package for Data folder: WI-LO-DA.Zip." Apr 22, 5:32:06, [TRANSP], "Updated transport package for BMP folder: "WI-LO-BM.Zip"." Apr 22, 5:32:08, [TRANSP], "Updated transport package for Recipe folder: WI-LO-RE.Zip." Apr 22, 5:32:09, [TRANSP], "Updated transport package for RptSet folder: WI-LO-RP.Zip"." Apr 22, 5:32:10, [TRANSP], "Updated transport package of EDC Configuration files: WI-LO-ED.Zip." Apr 22, 5:32:11, [TRANSP], "Updated transport package of PMS Configuration file: WI-LO-PM.Zip." Apr 22, 5:32:14, [TRANSP], "Transport Package Tool: Process complete."



Note 2: Transport Packages Created and their 2-Character (ZZ) Identifier: Aloha POS

BM – Aloha POS BMP folder Logo files if TS, ALL files if QS. DA - Aloha POS Newdata folder. ED – Aloha POS EDC. Ini and Cfg files. PM – Aloha POS PMS.ini file. RE – Aloha POS Recipe folder. RP- Aloha RptSet folder.

Aloha Back Office

AR – Aloha Back Office AR.Ini from BO Accounts Receivable. DE – Aloha Back Office DS.Ini and DSData.Mdb for Delivery/FB GC – Aloha Back Office GC.Ini and GCData.Mdb for GC Manager IN – Aloha Back Office Database folder for Inventory. LA –Aloha Back Office Schedule.Ini and Schedule Data folder. LI – Aloha Back Office License file (Fastech.lic)

Guest Manager

GX –Guest Manager XML file. GM -Guest Manager Media folder. GD-Guest Manager Database

Aloha Kitchen

KD – Aloha Kitchen Data folder. KB - Aloha Kitchen BMP folder.

Aloha Take Out

AT – Aloha Take Out Data folder. Orderman

OR- Orderman data set. 3rd Party-QSR Connect Smart Kitchen

QD- QSR Connect Smart BackOffice Data folder. QS- QSR Connect Smart BackOffice Dataset folder. QI - QSR Connect Smart BackOffice Images folder.

For example : A set of Aloha POS Transport Zip Files for a site called “My Restaurant” located in Dallas, TX would be named as follows:

MY-DA-BM.ZIP - Aloha POS BMP folder Logo files if TS, ALL files if QS. MY-DA-DA.ZIP - Aloha POS Newdata folder. MY-DA-ED.ZIP - Aloha POS EDC. Ini and Cfg files. MY-DA-RE.ZIP - Aloha POS Recipe folder. MY-DA-RP.ZIP - Aloha RptSet folder.

Note 3: Network installed and maintained products do not require a local transport for recovery as they are reinstalled by NCR Hosted Solutions, MenuLink, etc.



History Zip Creation Tool

1. 1. 1. 1. What This Tool DoesWhat This Tool DoesWhat This Tool DoesWhat This Tool Does: The History Zip Creation Tool creates a Zip file containing the last DOB and saves it to a storage folder on the Backup Drive. This provides an additional level of back-up protection and archiving locally, in the event of an Aloha Drive failure. The Zip also is a small transport package to move historical data as needed. If using Aloha Kitchen: It creates a nightly backup that is placed it in the Aloha dated folder. Thus, Aloha Kitchen EOD should be scheduled BEFORE Aloha Secure EOD is run. By doing this, the Zip will contain both Aloha POS and Aloha Kitchen data. 2. 2. 2. 2. How Often It RunsHow Often It RunsHow Often It RunsHow Often It Runs: Daily 3. 3. 3. 3. How to ConfigureHow to ConfigureHow to ConfigureHow to Configure: (AlohaSecureEOD.Ini Settings)

[Features] Run-HistoryZip=Y ► Entry is either Y or N [Datapaths] DP-Zip-AlohaHistory=E:\AlohaArchiveZips ► The location and name of the Archive History folder

4. 4. 4. 4. Typical Typical Typical Typical Debout.AlohaSecureEODDebout.AlohaSecureEODDebout.AlohaSecureEODDebout.AlohaSecureEOD.Txt EntriesEntriesEntriesEntries: 5. 5. 5. 5. Supplemental InformationSupplemental InformationSupplemental InformationSupplemental Information:

None

End System Archiving Tools

Apr 22, 5:32:13, [ARCDOB], "History DOB Zip Creation Tool: Process Started." Apr 22, 5:32:23, [ARCDOB], "Created Aloha History archive file: 20120421.Zip." Apr 22, 5:32:25, [ARCDOB], "History DOB Zip Creation Tool: Process Complete."



Nightly Process – NCR/Aloha Products System Backup Tool Set

Aloha POS Backup Tool

1. 1. 1. 1. What This Tool DoesWhat This Tool DoesWhat This Tool DoesWhat This Tool Does: The Aloha POS Backup Tool backs up files and folders off IBERDIR. The tools work through a list of folders and mirrors what exists. (See below for list of folders mirrored) 2. 2. 2. 2. How Often It RunsHow Often It RunsHow Often It RunsHow Often It Runs: Daily


[Features] BU-AlohaPOS=Y ► Entry is either Y or N. Installer sets to Y by default. [Datapaths] DP-AlohaDrive=D: ► The source Aloha Drive. Installer sets by default. DP-BackUpDrive=T: ► The Backup Drive. Installer sets value. DP-AlohaPOS=D:\Aloha ► This is %iberdir%. Installer sets value.

4. 4. 4. 4. Typical Typical Typical Typical Debout.AlohaSecureEODDebout.AlohaSecureEODDebout.AlohaSecureEODDebout.AlohaSecureEOD.Txt EntriesEntriesEntriesEntries: 5. 5. 5. 5. Supplemental InformationSupplemental InformationSupplemental InformationSupplemental Information: Note 1: AlohaSecureEOD-Installer.Exe discovery looks for %IBERDIR% to determine Aloha folder and Aloha Drive. Note 2: Tool looks for and synchronizes these folders

AlohaUpdate Bin Bmp CorpData CRW DAO Data Delivery Diag EGICache History ExtData HTML IC LP Newdata PayUSA Paychex PcPers PMS Production Profiles Recipe RptExport RptSet Scripts SQL SUM TermInst TMP

Apr 22, 5:32:33, [BACKUP], "System Backup Tool: Process Started." Apr 22, 5:33:06, [BACKUP], "Synchronized Aloha (select) POS folders to E:."

Advisory: If “Run-Backup=” is set to” N”, AlohaSecureEOD.Exe will skip running ALL Backup Tools regardless of how they are set.

The Backup Tool Sets that follow use a mirror-image approach to maintaining a

“perfect copy” of Aloha Server specific folders and files. It writes to a separate

physical drive on the Server or the network. Backup Tools run daily.



Note 3: The following Files are not synchronized: *.Lck *.Olk Note 3: Copy these files from the Aloha root (if they exist):

Alohaspy.ini Aloha.Lic Lse.Flg CC*.* Fastfood

Note 4: Copy these files from C:

Debout*.*

Aloha EDC Backup Tool

1. 1. 1. 1. What This Tool DoesWhat This Tool DoesWhat This Tool DoesWhat This Tool Does: The Aloha EDC Backup Tool backs-up Aloha EDC files and folder off EDPROCPATH. If that does not exist, it backups-up IBERDIR\EDC. If EDC is not used, this backup is skipped. 2. 2. 2. 2. How Often It RunsHow Often It RunsHow Often It RunsHow Often It Runs: Daily 3. 3. 3. 3. How to ConfigureHow to ConfigureHow to ConfigureHow to Configure: (AlohaSecureEOD.Ini Settings)

[SiteInfo] Use-AlohaEDC=Y ► Entry is either Y or N. Installer sets based on Aloha.Ini value for EDC32.. If set to N, all other flags for EDC functions are

skipped. [Features] BU-AlohaEDC=Y ► Entry is either Y or N. Installer sets initial value.


Note 1: AlohaSecureEOD-Installer.Exe discovery looks for EDC32 in Aloha.Ini. If TRUE, it is used, otherwise ignored. Note 2: The following Files are ignored for “best practices” regarding security:

*.Ans *.Hld *.Req Txn*.*

Apr 22, 5:33:07, [BACKUP], "Synchronized Aloha EDC folders to E:."



Aloha History Backup Tool

1. 1. 1. 1. What This Tool DoesWhat This Tool DoesWhat This Tool DoesWhat This Tool Does: The Aloha History Backup Tool backs-up up Aloha Dated Folders of IBERDIR. 2. 2. 2. 2. How Often It RunsHow Often It RunsHow Often It RunsHow Often It Runs: Daily


[Features] BU-AlohaHistory=Y ► Entry is either Y or N. Installer sets initial value to Y.


5. 5. 5. 5. Supplemental InformationSupplemental InformationSupplemental InformationSupplemental Information:

Note 1: AlohaSecureEOD-Installer.Exe discovery sets to Y if %IBERDIR% exists..

Aloha Back Office-Advanced Labor Scheduler Backup Tool

1. 1. 1. 1. What This Tool DoesWhat This Tool DoesWhat This Tool DoesWhat This Tool Does: The Aloha Back Office-Advanced Labor Scheduler Backup T ool is a folder-based mirror of the Aloha Back Office Suite-Advanced Labor Scheduler folder. 2. 2. 2. 2. How Often It RunsHow Often It RunsHow Often It RunsHow Often It Runs: Daily

3. 3. 3. 3. How to How to How to How to ConfigureConfigureConfigureConfigure: (AlohaSecureEOD.Ini Settings)

[Features] BU-AlohaBO-ALS=Y ► Entry is either Y or N. Installer sets to Y if it finds

the %IBERDIR\BackOffice\Schedule folder. 4. 4. 4. 4. Typical Typical Typical Typical Debout.AlohaSecureEODDebout.AlohaSecureEODDebout.AlohaSecureEODDebout.AlohaSecureEOD.Txt EntriesEntriesEntriesEntries: 5. 5. 5. 5. Supplemental InformationSupplemental InformationSupplemental InformationSupplemental Information:

Note 1: AlohaSecureEOD-Installer.Exe discovery looks for %IBERDIR%\BackOffice\ALS. If exists, sets to Y. Note 2: If this folder is backed-up, the utility will flag the Aloha Back Office License folder to backup as well.

Aloha Back Office-Accounts Receivable Backup Tool

1. 1. 1. 1. What This Tool DoesWhat This Tool DoesWhat This Tool DoesWhat This Tool Does: The Aloha Back Office-Accounts Receivable Backup Tool is a folder-based mirror of the Aloha Back Office Suite-AR folder. 2. 2. 2. 2. How Often It RunsHow Often It RunsHow Often It RunsHow Often It Runs: Daily


[Features] BU-AlohaBO-Ar=N ► Entry is either Y or N. Installer sets to Y if it finds

the %IBERDIR\BackOffice\AR folder.

Apr 22, 5:33:11, [BACKUP], "Synchronized Aloha History folders to E:."

Apr 22, 5:33:15, [BACKUP], "Synchronized Aloha BO Advanced Labor Scheduler folder to E:."




Note 1: AlohaSecureEOD-Installer.Exe discovery looks for %IBERDIR%\BackOffice\AR. If exists, sets to Y. Note 2: Back-up the BackOffice\AR folder and flags the Aloha Back Office License Manager Tool to run.

Aloha Back Office-FB/Delivery Backup Tool

1. 1. 1. 1. What This Tool DoesWhat This Tool DoesWhat This Tool DoesWhat This Tool Does: The Aloha Back Office-Frequent Buy/Delivery Backup Tool is a folder-based mirror of the Aloha Back Office Suite-DS folder. 2. 2. 2. 2. How Often It RunsHow Often It RunsHow Often It RunsHow Often It Runs: Daily


[Features] BU-AlohaBO-FBDelivery=N ► Entry is either Y or N. Installer sets to Y if it finds

the %IBERDIR\BackOffice\DS folder. 4. 4. 4. 4. Typical Typical Typical Typical Debout.AlohaSecureEODDebout.AlohaSecureEODDebout.AlohaSecureEODDebout.AlohaSecureEOD.Txt EntriesEntriesEntriesEntries: 5. 5. 5. 5. Supplemental InformationSupplemental InformationSupplemental InformationSupplemental Information:

Note 1: AlohaSecureEOD-Installer.Exe discovery looks for %IBERDIR%\BackOffice\Delivery. If exists, sets to Y. Note 2: Back-up the BackOffice\DS folder and flags the Aloha Back Office License Manager Tool to run.

Aloha Back Office-Gift Certificate Manager Backup Tool

1. 1. 1. 1. What This Tool DoesWhat This Tool DoesWhat This Tool DoesWhat This Tool Does: The Aloha Back Office-Gift Certificate Manager Backup T ool is a folder-based mirror of the Aloha Back Office Suite-GC folder. 2. 2. 2. 2. How Often It RunsHow Often It RunsHow Often It RunsHow Often It Runs: Daily


[Features] BU-AlohaBO-GiftCertMgr=N ► Entry is either Y or N. Installer sets to Y if it finds

the %IBERDIR\BackOffice\GC folder. 4. 4. 4. 4. Typical Typical Typical Typical Debout.AlohaSecureEODDebout.AlohaSecureEODDebout.AlohaSecureEODDebout.AlohaSecureEOD.Txt EntriesEntriesEntriesEntries: 5. 5. 5. 5. Supplemental InformationSupplemental InformationSupplemental InformationSupplemental Information:

Apr 22, 5:33:17, [BACKUP], "Synchronized Aloha BO Accounts Receivable folder to E:."

Apr 22, 5:33:19, [BACKUP], "Synchronized Aloha BO FB/Delivery folder to E:."

Apr 22, 5:33:22, [BACKUP], "Synchronized Aloha BO Gift Certificate Manager folder to E:."



Note 1: AlohaSecureEOD-Installer.Exe discovery looks for %IBERDIR%\BackOffice\GC. If exists, sets to Y. Note 2: Back-up the BackOffice\GC folder and flags the Aloha Back Office License Manager Tool to run.

Aloha Back Office-Inventory Backup Tool

1. 1. 1. 1. What This Tool DoesWhat This Tool DoesWhat This Tool DoesWhat This Tool Does: The Aloha Back Office-Inventory Backup Tool is a folder-based mirror of the Aloha Back Office Suite-Inventory folder. 2. 2. 2. 2. How Often It RunsHow Often It RunsHow Often It RunsHow Often It Runs: Daily


[Features] BU-AlohaBO-Inventory=N ► Entry is either Y or N. Installer sets to Y if it finds

the %IBERDIR\BackOffice\GC folder. 4. 4. 4. 4. Typical Typical Typical Typical Debout.AlohaSecureEODDebout.AlohaSecureEODDebout.AlohaSecureEODDebout.AlohaSecureEOD.Txt EntriesEntriesEntriesEntries: 5. 5. 5. 5. Supplemental InformationSupplemental InformationSupplemental InformationSupplemental Information:

Note 1: AlohaSecureEOD-Installer.Exe discovery looks for %IBERDIR%\BackOffice\Inventory. If exists, sets to Y. Note 2: Back-up the BackOffice\Inventory and Database folders, and flags the Aloha Back Office License Manager Tool to

run.

Aloha Back Office-CIM (Meal Accounting) Backup Tool

1. 1. 1. 1. What This Tool DoesWhat This Tool DoesWhat This Tool DoesWhat This Tool Does: The Aloha Back Office-CIM Backup Tool is a folder-based mirror of several Aloha Back Office Suite-CIM folders. This includes the CIM and Log folder. It also included the SQL back-up of the CIM Database 2. 2. 2. 2. How Often It RunsHow Often It RunsHow Often It RunsHow Often It Runs: Daily

3. 3. 3. 3. How to ConfigurHow to ConfigurHow to ConfigurHow to Configureeee: (AlohaSecureEOD.Ini Settings)

[Features] BU-AlohaBO-CIM=Y ► Entry is either Y or N. Installer sets to Y if it finds

the %IBERDIR\BackOffice\GC folder. [DataPaths] DP-CIMBackup=C:\CIMBackup ► Value is text. Spaces are OK in the path. The utility will Insert quotes for the statement to function properly.


Note 1: AlohaSecureEOD-Installer.Exe discovery looks for %IBERDIR%\BackOffice\CIM. If exists, sets to Y. It will look for C:\MSSQL and C:\MSSQL7 for location of SQL installation and CIM backup folder.

Apr 22, 5:33:25, [BACKUP], "Synchronized Aloha BO Inventory folder to E:." Apr 22, 5:33:31, [BACKUP], "Synchronized Aloha BO Advanced Database folder to E:."

Apr 22, 5:34:05, [BACKUP], "Synchronized Aloha BO CIM folder to E:." Apr 22, 5:34:11, [BACKUP], "Synchronized Aloha BO Log folder to E:." Apr 22, 5:34:14, [BACKUP], "Synchronized Aloha BO CIM SQL Database Backup folder to E:."



Note 2: Consult the Aloha Back Office CIM Setup Manual or contact the NCR Hospitality Back Office Help Desk for guidance on setting up CIM to create a daily backup of the CIM SQL Database. This tool will back ALL backup files found in the defined folder.

Aloha Back Office-License Backup Tool

1. 1. 1. 1. What This Tool DoesWhat This Tool DoesWhat This Tool DoesWhat This Tool Does: The Aloha Back Office-License Backup Tool is a folder-based mirror of the Aloha Back Office Suite-License folder. 2. 2. 2. 2. How Often It RunsHow Often It RunsHow Often It RunsHow Often It Runs: Daily


None - Backup occurs if any of the Aloha Back Office programs are installed.

. 4. 4. 4. 4. Typical Typical Typical Typical Debout.AlohaSecureEODDebout.AlohaSecureEODDebout.AlohaSecureEODDebout.AlohaSecureEOD.Txt EntriesEntriesEntriesEntries: 5. 5. 5. 5. Supplemental InformationSupplemental InformationSupplemental InformationSupplemental Information:

Note 1: AlohaSecureEOD-Installer.Exe discovery sets to Y if any of the BackOffice folders are located.

(“New”) Aloha Manager 12 Local SQL Backup Tool

1. 1. 1. 1. What This Tool DoesWhat This Tool DoesWhat This Tool DoesWhat This Tool Does: The new Aloha Manager 12 SQL Backup Tool is a folder-based mirror of the Aloha Manager 12 SQL Backup folder of Aloha Manager 12. Note: At the time of this release we understand creating a backup of the SQL database is currently a manually function. 2. 2. 2. 2. How Often It RunsHow Often It RunsHow Often It RunsHow Often It Runs: Daily

3. 3. 3. 3. HoHoHoHow to Configurew to Configurew to Configurew to Configure: (AlohaSecureEOD.Ini Settings)

[SiteInfo] ► Entry is either Y or N. Install sets the initial value. Use-AM12=Y [Features] BU-AM12LocalSQL=Y ► Entry is either Y or N. Installer sets the initial value. Note: If UseAM7=N. this setting is ignored. [DataPaths] DP-AM12LocalSQL=C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQLBU-AM7LocalSQL=Y ► Value is text. Spaces are OK in the path. The utility will Insert quotes for the statement to function properly.

4444. . . . Typical Typical Typical Typical Debout.AlohaSecureEODDebout.AlohaSecureEODDebout.AlohaSecureEODDebout.AlohaSecureEOD.Txt EntriesEntriesEntriesEntries: .5. 5. 5. 5. Supplemental InformationSupplemental InformationSupplemental InformationSupplemental Information:

Note 1: AlohaSecureEOD-Installer.Exe does NOT discover this folder. Set BU-AM7LocalSQL= and DP-AM7LocalSQL manually in the AlohaSecureEOD.Ini after the initial installation is complete. Note 2: Configuration Center and Aloha Manager 12 network do not maintain local application files to be backed-up. The

backup is for the local install of Aloha Manager 12 only—and the folder with the manually exported files that will serve as a backup.

Apr 22, 5:33:35, [BACKUP], "Synchronized Aloha BO License folder to E:."

Apr 22, 5:33:39, [BACKUP], "Synchronized Aloha BO Advanced Mgr 7 SQL Backup folder to E:."



Aloha Guest Manager Backup Tool

1. 1. 1. 1. What This Tool DoesWhat This Tool DoesWhat This Tool DoesWhat This Tool Does: The Aloha Guest Manager Backup Tool is a folder-based mirror of select* Aloha Guest Manager folders. 2. 2. 2. 2. How Often It RunsHow Often It RunsHow Often It RunsHow Often It Runs: Daily


[Features] BU-AlohaGuestMgr=Y ► Entry is either Y or N. Installer sets the initial value. [DataPaths] DP-AlohaGuestMgr=D:\GuestManager ► Value is text. Spaces are OK in the path. The utility will Insert quotes for the statement to function properly.

4. 4. 4. 4. TypiTypiTypiTypical cal cal cal Debout.AlohaSecureEODDebout.AlohaSecureEODDebout.AlohaSecureEODDebout.AlohaSecureEOD.Txt EntriesEntriesEntriesEntries: 5. 5. 5. 5. Supplemental InformationSupplemental InformationSupplemental InformationSupplemental Information:

Note 1: AlohaSecureEOD-Installer.Exe discovery looks for %IBERDIR%\GuestManager\Bin\GuestManager,

IBERDRIVE%\Bootdrv\GuestManager\Bin\GuestManager, and %IBERDRIVE%\GuestManager\Bin\GuestManager. If it finds any of the folders, sets to Y. Sets the install folder location.

Note 2: These folders are synchronized to the backup drive (if it exists) :

Bin DB Log Media Software Translations

Note 3: GuestManager root folder files are synchronized to the backup drive..

Aloha Kitchen Backup Tool

1. 1. 1. 1. What This Tool DoesWhat This Tool DoesWhat This Tool DoesWhat This Tool Does: The Aloha Kitchen Backup Tool is a folder-based mirror of select* Aloha Kitchen folders. 2. 2. 2. 2. How Often It RunsHow Often It RunsHow Often It RunsHow Often It Runs: Daily 3. 3. 3. 3. How to ConfigureHow to ConfigureHow to ConfigureHow to Configure: (AlohaSecureEOD.Ini Settings)

[Features] BU-AlohaKitchen=Y ► Entry is either Y or N. Installer sets the initial value. [DataPaths] DP-AlohaKitchen=D:\Bootdrv\AlohaKitchen ► Value is text. Spaces are OK in the path. The utility will Insert quotes for the statement to function properly.

4444. . . . Typical Typical Typical Typical Debout.AlohaSecureEODDebout.AlohaSecureEODDebout.AlohaSecureEODDebout.AlohaSecureEOD.Txt EntriesEntriesEntriesEntries: 5. 5. 5. 5. Supplemental InformationSupplemental InformationSupplemental InformationSupplemental Information:

Note 1: AlohaSecureEOD-Installer.Exe discovery looks for %IBERDIR%\AlohaKitchen, %IBERDRIVE%\Bootdrv\AlohaKitchen, and %IBERDRIVE%\AlohaKitchen. If exists, sets to Y. Sets the install folder.

Apr 22, 5:33:41, [BACKUP], "Synchronized Aloha Guest Manager (select folders) to E:."

Apr 22, 5:33:44, [BACKUP], "Synchronized Aloha Kitchen (select folders) to E:."



Note 2: These folders are synchronized to the backup drive (if it exists):

Bin BinCE Bmp Boot BootCE Data NewBin Newdata Tmp Tools Video

Note 3: Aloha Kitchen creates its own backup, daily to the DOB folder. The Aloha History Backup Tool will collect this file as

well, however you much configure Aloha Kitchen to execute its EOD and backup BEFORE AlohaSecureEOD is run.

Aloha On-Line Ordering Backup Tool

1. 1. 1. 1. What This Tool DoesWhat This Tool DoesWhat This Tool DoesWhat This Tool Does: The Aloha On-Line Ordering Backup Tool is a folder-based mirror of the local folder for Aloha On-Line Ordering System.. 2. 2. 2. 2. How Often It RunsHow Often It RunsHow Often It RunsHow Often It Runs: Daily


[Features] BU-AlohaOnLineOrdering=Y ► Entry is either Y or N. Installer sets the initial value. [DataPaths] DP-AlohaOnLineOrdering=C;\Bootdrv\Aloha\XMLORDER ► Value is text. Spaces are OK in the path. The utility will Insert quotes for the statement to function properly.


Note 1: This feature currently needs to be manually configured inAlohaSecureEOD.Ini. This software installs and configures

differently depending on if it is installed with Aloha Take Out (ATO) or by itself.

Aloha Store Value BOH Backup Tool

1. 1. 1. 1. What This Tool DoesWhat This Tool DoesWhat This Tool DoesWhat This Tool Does: The Aloha Stored Value Boh Backup Tool is a folder-based mirror of the Aloha Stored Value Boh folders. 2. 2. 2. 2. How Often It RunsHow Often It RunsHow Often It RunsHow Often It Runs: Daily

3.3.3.3. How to ConfigureHow to ConfigureHow to ConfigureHow to Configure: (AlohaSecureEOD.Ini Settings)

[Features] BU-AlohaStoredValueBoht=Y ► Entry is either Y or N. Installer sets the initial value. [DataPaths] DP-AlohaStoredValueBioh=C;\Program File\s\NCR\Aloha Stored Value BOH ► Value is text. Spaces are OK in the path. The utility will Insert quotes for the statement to function properly.


Apr 22, 5:33:47, [BACKUP], "Synchronized Aloha Stored Value Boh folders to E:."

Apr 22, 5:33:47, [BACKUP], "Synchronized Aloha On-Line Ordering folders to E:."




Note 1: AlohaSecureEOD-Installer.Exe discovery sets to Y if C:\Program Files\NCR Systems\Aloha Stored Value BoH folder exists. This sets the install folder. Note 2: These folders are synchronizes to the backup drive (if it exists):

Bin Data UpdateLogs

Aloha Take Out Backup Tool

1. 1. 1. 1. What TWhat TWhat TWhat This Tool Doeshis Tool Doeshis Tool Doeshis Tool Does: The Aloha Take Out Backup Tool is a folder-based mirror of select* Aloha Take Out folders. 2. 2. 2. 2. How Often It RunsHow Often It RunsHow Often It RunsHow Often It Runs: Daily


[Features] BU-AlohaTakeOut=Y ► Entry is either Y or N. Installer sets the initial value. [DataPaths] DP-AlohaTakeOut=D::\Bootdrv\Aloha TakeOut ► Value is text. Spaces are OK in the path. The utility will Insert quotes for the statement to function properly.

4. 4. 4. 4. Typical Typical Typical Typical Debout.AlohaSecurDebout.AlohaSecurDebout.AlohaSecurDebout.AlohaSecureEODeEODeEODeEOD.Txt EntriesEntriesEntriesEntries: 5. 5. 5. 5. Supplemental InformationSupplemental InformationSupplemental InformationSupplemental Information:

Note 1: AlohaSecureEOD-Installer.Exe discovery looks for %ATOPATH% environment variable. If exists, sets to Y and logs

the install folder. Note 2: These folders are synchronizes to the backup drive (if it exists):

Bin CallerIDLogs ClientBin Data Database Logs Translations Utilities

Note 3: In addition, backup of ATOStart.Bat

Orderman Backup Tool

1. 1. 1. 1. What This Tool DoesWhat This Tool DoesWhat This Tool DoesWhat This Tool Does: The Orderman Backup Tool is a folder-based mirror of select* Orderman folders. 2. 2. 2. 2. How Often It RunsHow Often It RunsHow Often It RunsHow Often It Runs: Daily


[Features] BU-Orderman=Y ► Entry is either Y or N. Installer sets the initial value. [DataPaths] DP-Orderman=C:\Program Files\Orderman Communicator ► Value is text. Spaces are OK in the path. The utility will Insert quotes for the statement to function properly.

Apr 22, 5:33:47, [BACKUP], "Synchronized Aloha Take Out (select folders) to E:."




Note 1: AlohaSecureEOD-Installer.Exe discovery looks for the Orderman %OCLOCALDIR% environment variable. If it exists,

sets to Y and uses that folder for backup. Note 2: These folders are synchronizes to the backup drive (if it exists):

BAK Bitmaps Cfg Tools Varcfg

Note 3: In addition, files in the root Orderman folder. Note 4: If Orderman is installed on a separate Server: Set a drive-letter shortcut on the Aloha Server to the C: to the drive on

the Orderman Server where Orderman is installed (for example, name it Drive O). Set the shortcut to remember the user and password. Now set DP-Orderman= to the folder on the remote drive where it is installed.

ADVISORY: NCR Hospitality products that are not backed-up by Aloha Secure EOD include Menulink

Inventory, Menulink Labor, Aloha Configuration Center, the Hosted Solutions suite of products. These are

web-based programs and have their own backup methods in place.

Apr 22, 5:33:52, [BACKUP], "Synchronized Orderman folder to E:."



Nightly Process – Third Party Backup Tool Set

FoodTrak® Backup Tool

1.1.1.1. What This Tool DoesWhat This Tool DoesWhat This Tool DoesWhat This Tool Does: FoodTrak® is a third party comprehensive F&B Inventory Management program from System

Concepts Inc. (http://www.foodtrak.com/foodtrak.aspx) The FoodTrak Backup Tool is a folder-based mirror of the FoodTrak folders on the Aloha Server.

2. 2. 2. 2. How Often It RunsHow Often It RunsHow Often It RunsHow Often It Runs: Daily


[Features] BU-3P-FoodTrak=Y ► Entry is either Y or N. Installer sets the initial value. [DataPaths] DP-3P-FoodTrak=C:\Program Files\FoodTrak ► Value is text. Spaces are OK in the path. The utility will Insert quotes for the statement to function properly.



Note 1: AlohaSecureEOD-Installer.Exe discovery looks for C:\Program Files\FoodTrak and, if exists, sets to Y. Sets the install

folder. If installed elsewhere, this can be manually set in AlohaSecureEOD.Ini. Note 2: All folders off the root folder are synchronized.

Givex® Backup Tool

2.2.2.2. What This Tool DoesWhat This Tool DoesWhat This Tool DoesWhat This Tool Does: Givex® is a third party internet-based Gift and Loyalty Program (http://www.givex.com) which

integrates with Aloha POS. It installs a local component on the Aloha Server. The Givex Backup Tool is a folder-based mirror of the Givex folders on the Aloha Server.



[Features] BU-3P-Givex=Y ► Entry is either Y or N. Installer sets the initial value. [DataPaths] DP-3P-Givex=C:\Program Files\Givex ► Value is text. Spaces are OK in the path. The utility will Insert quotes for the statement to function properly.


5. 5. 5. 5. SupplemeSupplemeSupplemeSupplemental Informationntal Informationntal Informationntal Information:

The following popular products integrate and/or are often installed on an Aloha Server.

As a courtesy to the Site for ease Server Recovery, these programs are also backed-up daily.

Apr 22, 5:33:57, [BACKUP], "Synchronized Givex folders to E:."

Apr 22, 5:33:57, [BACKUP], "Synchronized FoodTrak folders to E:."

http://www.foodtrak.com/foodtrak.aspx

http://www.givex.com/



Note 1: AlohaSecureEOD-Installer.Exe discovery looks for C:\Givex and C:\Program Files\Givex and, if exists, sets to Y. Sets the install folder. If installed elsewhere, this can be manually set in AlohaSecureEOD.Ini.

Note 2: All folders off the root folder are synchronized.

HotSchedules Backup Tool

3.3.3.3. What This Tool DoesWhat This Tool DoesWhat This Tool DoesWhat This Tool Does: HotSchedules is a third party internet-based Employee Management and Scheduling Program

(http://www.hotschedules.com) from Hot Schedules, Inc., which integrates with Aloha POS timekeeping. It installs a local component on the Aloha Server. The HotSchedules Backup Tool is a folder-based mirror of the HotSchedules folders on the Aloha Server.



[Features] BU-3P-HotSchedules=Y ► Entry is either Y or N. Installer sets the initial value. [DataPaths] DP-3P-HotSchedules=C:\Program Files\HotSchedules ► Value is text. Spaces are OK in the path. The utility will Insert quotes for the statement to function properly.



Note 1: AlohaSecureEOD-Installer.Exe discovery looks for C:\Program Files\HotSchedules and, if exists, sets to Y. Sets the

install folder. If installed elsewhere, this can be manually set in AlohaSecureEOD.Ini. Note 2: All folders off the root folder are synchronized.

In Control iPOS Backup Tool

1.1.1.1. What This Tool DoesWhat This Tool DoesWhat This Tool DoesWhat This Tool Does: iPOS is a suite of accounting and payroll conversion tools from InControl Software

(http://www.incontrolpos.com/). The program does not integrate, but queries Aloha dated folders. The iPOS Backup Tool is a folder-based mirror of the iPOS Product Suite folders on the Aloha Server.

2. 2. 2. 2. How Often It How Often It How Often It How Often It RunsRunsRunsRuns: Daily


[Features] BU-3P-InControl-iPOS=Y ► Entry is either Y or N. Installer sets the initial value. [DataPaths] DP-3P-InControl-iPOS=C:\iPOS ► Value is text. Spaces are OK in the path. The utility will Insert quotes for the statement to function properly.

4. 4. 4. 4. TypiTypiTypiTypical cal cal cal Debout.AlohaSecureEODDebout.AlohaSecureEODDebout.AlohaSecureEODDebout.AlohaSecureEOD.Txt EntriesEntriesEntriesEntries:

Apr 22, 5:33:57, [BACKUP], "Synchronized InControl iPOS folders to E:."

Apr 22, 5:33:59, [BACKUP], "Synchronized HotSchedules folders to E:."

http://www.hotschedules.com/

http://www.incontrolpos.com/




Note 1: AlohaSecureEOD-Installer.Exe discovery looks for C:\iPOS and, if exists, sets to Y. Sets the install folder. Note 2: All folders off the root folder are synchronized. Note 3: There can be installations where iPOS Payroll and iPOS Quick Books Export are used (rare). For these cases, the

Aloha Secure EOD Utility will look for any root folder that starts with iPOS in the folder name. For this feature to work, DP-3P-InControl-iPOS must be programmed as C:\iPOS (not C:\iPOSPayroll or C:\iPOSGL, or whatever). Otherwise, only the one folder specific will be mirrored.

In Control gPOS Backup Tool

1.1.1.1. What This Tool DoesWhat This Tool DoesWhat This Tool DoesWhat This Tool Does: gPOS is a suite of accounting and supplemental reporting conversion tools from InControl

Software (http://www.incontrolpos.com/). The programs do not integrate, but query Aloha dated folders. The gPOS Backup Tool is a folder-based mirror of the gPOS Product Suite folders on the Aloha Server.



[Features] BU-3P-InControl-gPOS=Y ► Entry is either Y or N. Installer sets the initial value. [DataPaths] DP-3P-InControl-gPOS= C:\Program Files\gPOS ► Value is text. Spaces are OK in the path. The utility will Insert quotes for the statement to function properly.


Note 1: AlohaSecureEOD-Installer.Exe discovery looks for C:\Program Files\gPOS and, if exists, sets to Y. Sets the install

folder. Note 2: In Control gPOS store application data files under Documents and Settings…\Application Data\gPOS. (if using Windows

Vista, 8, 2008 this will be Users) the Windows Users Backup Tool will backup these files.

OpenTable® Backup Tool

1.1.1.1. What This Tool DoesWhat This Tool DoesWhat This Tool DoesWhat This Tool Does: OpenTable® is a third party internet-based reservations and table management system

(http://www.opentable.com/) from OpenTable, Inc. It can install a local component on the Aloha Server. The OpenTable Backup Tool is a folder-based mirror of the OpenTable folders on the Aloha Server. 2. 2. 2. 2. How Often It RunsHow Often It RunsHow Often It RunsHow Often It Runs: Daily

3. 3. 3. 3. How to ConfiHow to ConfiHow to ConfiHow to Configuregureguregure: (AlohaSecureEOD.Ini Settings)

[Features] BU-3P-OpenTable=Y ► Entry is either Y or N. [DataPaths] DP-3P-OpenTable=C:\Program Files\OpenTable ► Value is text. Spaces are OK in the path. The utility will Insert quotes for the statement to function properly.

Apr 22, 5:33:59, [BACKUP], "Synchronized InConrol gPOS folders to E:."

http://www.incontrolpos.com/

http://www.opentable.com/



4. 4. 4. 4. Typical Typical Typical Typical Debout.AlohaSecDebout.AlohaSecDebout.AlohaSecDebout.AlohaSecureEODureEODureEODureEOD.Txt EntriesEntriesEntriesEntries: 5. 5. 5. 5. Supplemental InformationSupplemental InformationSupplemental InformationSupplemental Information: Note 1: AlohaSecureEOD-Installer.Exe discovery looks for C:\Program Files\OpenTable and, if exists, sets to Y. Sets the install

folder. If installed elsewhere, this can be manually set in AlohaSecureEOD.Ini.

OptiCard® Backup Tool

2.2.2.2. What This Tool DoesWhat This Tool DoesWhat This Tool DoesWhat This Tool Does: OptiCard® is a third party internet-based Gift and Loyalty Program (http://www.opticard.com)

which integrates with Aloha POS. It installs a local component on the Aloha Server. The OptiCard Backup Tool is a folder-based mirror of the OptiCard folders on the Aloha Server.



[Features] BU-3P-OptiCard=Y ► Entry is either Y or N. [DataPaths] DP-3P-OptiCard=D:\Aloha\OptiCard ► Value is text. Spaces are OK in the path. The utility will Insert quotes for the statement to function properly.

4. 4. 4. 4. Typical Typical Typical Typical Debout.AlohaSecureEODDebout.AlohaSecureEODDebout.AlohaSecureEODDebout.AlohaSecureEOD.Txt EntriesEntriesEntriesEntries: 5. 5. 5. 5. SSSSupplemental Informationupplemental Informationupplemental Informationupplemental Information: Note 1: AlohaSecureEOD-Installer.Exe discovery looks for %IBERDIR%\OptiCard and, if exists, sets to Y. Sets the install


PatronPath® Backup Tool

1.1.1.1. What This Tool DoesWhat This Tool DoesWhat This Tool DoesWhat This Tool Does: PatronPath® is a third party internet-based On-Line Ordering and Marketing Program

(http://www.patronpath.com/index.php) that integrates with Aloha POS. The PatronPath Backup Tool is a folder-based mirror of the PatronPath folders.



[Features] BU-3P-PatronPathe=N ► Entry is either Y or N. [DataPaths] DP-3P-PatronPath=D:\Aloha\PatronPath ► Value is text. Spaces are OK in the path. The utility will Insert quotes for the statement to function properly.

DP-3P-XMLOrdering=D:\Aloha\XMLOrdering ► Value is text. Spaces are OK in the path. The utility will Insert quotes for the statement to function properly.

Apr 22, 5:34:22, [BACKUP], "Synchronized OptiCard folders to E:."

Apr 22, 5:34:22, [BACKUP], "Synchronized OpenTable folders to E:."

http://www.opticard.com/

http://www.patronpath.com/index.php



4. 4. 4. 4. Typical Typical Typical Typical Debout.AlohaSecureEODDebout.AlohaSecureEODDebout.AlohaSecureEODDebout.AlohaSecureEOD.Txt EntriesEntriesEntriesEntries: 5. 5. 5. 5. Supplemental InformationSupplemental InformationSupplemental InformationSupplemental Information: Note 1: AlohaSecureEOD-Installer.Exe discovery looks for %IBERDIR%\PatronPath and, if exists, sets to Y. Sets the install

folder. If installed elsewhere, this can be manually set in AlohaSecureEOD.Ini. Note 2: PatronPath typically installs off the IBERDIR root and consists of 2 folders: PatronPath and XMLOrdering. Note 3: PatronPath runs Iber(QS) on the Aloha Server in addition to OnLineOrdering.Exe and OnLineRemind.Exe running as

task on the Aloha Server. These tasks should not interfere with the AlohaSecureEOD backup process.

QSR® Automations KDS/RDS Backup Tool

1.1.1.1. What This Tool DoesWhat This Tool DoesWhat This Tool DoesWhat This Tool Does: KDS (and optionally RDS) where the original Kitchen Video Management Programs from QSR

Automations (http://www.qsrautomations.com) The QSR KDS/RDS Backup Tool is a folder-based mirror of KDS and (if used) RDS folders on the Aloha Server.



[Features] BU-3P-QSRKDSRDS=Y ► Entry is either Y or N. Installer sets the initial value. [DataPaths] DP-3P-QSRKDSRDS=C:\QSRAuto ► Value is text. Spaces are OK in the path. The utility will Insert quotes for the statement to function properly.


Note 1: AlohaSecureEOD-Installer.Exe discovery looks for C:\QSRAuto, C:\Program Files\QSRAuto, D:\QSRAuto, and, if

exists, sets to Y. Sets the install folder. If installed elsewhere, this can be manually set in AlohaSecureEOD.Ini.

Note 2: Backup will look for both the KDS and RDS folders and back up the contents of each.

QSR® Automations ConnectSmart Backup Tool

1. 1. 1. 1. What This Tool DoesWhat This Tool DoesWhat This Tool DoesWhat This Tool Does: ConnectSmart is the current generation of Kitchen Video Management (ConnectSmart Kitchen) plus other products from QSR Automations (http://www.qsrautomations.com) which integrate with Aloha POS. The QSR Connect Smart Backup Tool is a folder-based mirror of the ConnectSmart folders on the Aloha Server. 2. 2. 2. 2. How Often It RunsHow Often It RunsHow Often It RunsHow Often It Runs: Daily

Apr 22, 5:34:07, [BACKUP], "Synchronized QSR Automations KDS/RDS folders to E:."

Apr 22, 5:35:14, [BACKUP], "Synchronized PatronPath folders to E:." Apr 22, 5:36:02, [BACKUP], "Synchronized XMLOrdering (PatronPath) folders to E:."

http://www.qsrautomations.com/

http://www.qsrautomations.com/



3. 3. 3. 3. How to ConfigureHow to ConfigureHow to ConfigureHow to Configure: (AlohaSecureEOD.Ini Settings) [Features] BU-3P-QSRConnectSmart=Y ► Entry is either Y or N. Installer sets the initial value. [DataPaths] DP-3P-QSRConnectSmartDP=C:\Program Files\QSR Automations\ConnectSmart ► Value is text. Spaces are OK in the path. The utility will Insert quotes for the statement to function properly.

4. 4. 4. 4. Typical Typical Typical Typical Debout.AlohaSecureEODDebout.AlohaSecureEODDebout.AlohaSecureEODDebout.AlohaSecureEOD.Txt EntriesEntriesEntriesEntries: 5. 5. 5. 5. Supplemental InformationSupplemental InformationSupplemental InformationSupplemental Information: Note 1: AlohaSecureEOD-Installer.Exe discovery looks for C:\Program Files\QSR Automations\ConnectSmart and, if exists,

sets to Y. Sets the install folder. If installed elsewhere, this can be manually set in AlohaSecureEOD.Ini. Note 2: Backup will synchronize all folders installed off the ConnectSmart root.

ReSTAR TransManager (from POSibilities) Backup Tool

1.1.1.1. What This Tool DoesWhat This Tool DoesWhat This Tool DoesWhat This Tool Does: ReStar TransManager from POSibilities (http://www.posabilities.com/ReStar.html) iPOS is an

Accounting and Payroll Conversion Program. The program does not integrate, but query Aloha dated folders. The ReSTAR TransManager Backup Tool is a folder-based mirror of the TransManager folders.



[Features] BU-3P-ReSTARATM=Y ► Entry is either Y or N. Installer sets the initial value. [DataPaths] DP-3P-ReSTARATM=C:\Program Files\ReStar ► Value is text. Spaces are OK in the path. The utility will Insert quotes for the statement to function properly.

4. 4. 4. 4. TTTTypical ypical ypical ypical Debout.AlohaSecureEODDebout.AlohaSecureEODDebout.AlohaSecureEODDebout.AlohaSecureEOD.Txt EntriesEntriesEntriesEntries: 5. 5. 5. 5. Supplemental InformationSupplemental InformationSupplemental InformationSupplemental Information: Note 1: AlohaSecureEOD-Installer.Exe discovery looks for C:\Program Files\ReStar and, if exists, sets to Y. Sets the install


ROSnet Backup Tool

1.1.1.1. What This Tool DoesWhat This Tool DoesWhat This Tool DoesWhat This Tool Does: ROS Technology Services,,Inc (http://www.rosnet.com/) is an internet-based data collection tools

that often runs next to Aloha POS on an Aloha Server. It installs a local component on the Aloha Server. The ROSnet Backup Tool is a folder-based mirror of the ROSNet folders.


Apr 22, 5:34:11, [BACKUP], "Synchronized QSR Automations Connect Smart folders to E:."

Apr 22, 5:34:21, [BACKUP], "Synchronized ReSTAR Aloha Trans Manager folders to E:."

http://www.posabilities.com/ReStar.htm

http://www.rosnet.com/



3. 3. 3. 3. How to ConfigureHow to ConfigureHow to ConfigureHow to Configure: (AlohaSecureEOD.Ini Settings) [Features] BU-3P-ROSnet=N ► Entry is either Y or N. [DataPaths] DP-3P-ROSnet=C:\Program Files\ROSnet ► Value is text. Spaces are OK in the path. The utility will Insert quotes for the statement to function properly.

4. 4. 4. 4. Typical Typical Typical Typical Debout.AlohaSecureEODDebout.AlohaSecureEODDebout.AlohaSecureEODDebout.AlohaSecureEOD.Txt EntriesEntriesEntriesEntries: 5. 5. 5. 5. Supplemental InformationSupplemental InformationSupplemental InformationSupplemental Information: Note 1: AlohaSecureEOD-Installer.Exe discovery looks for C:\Program Files\ROSnet and, if exists, sets to Y. Sets the install


Miscellaneous 1 Software 3rd Party Backup Tool

1. 1. 1. 1. What This Tool DoesWhat This Tool DoesWhat This Tool DoesWhat This Tool Does: The Miscellaneous 1 Software Backup Tool provides for another program or set of folders to be backed-up by the Aloha Secure EOD Utility . These can an NCR product or anything else. This provides additional support for having a “one-product backup solution” that meets all End-Users needs. 2. 2. 2. 2. How Often It RunsHow Often It RunsHow Often It RunsHow Often It Runs: Daily


[Features] BU-3P-Misc1=N ► Entry is either Y or N. Installer sets the initial value. [DataPaths] DP-3P-Misc1= ► Value is text. Spaces are OK in the path. The utility will Insert quotes for the statement to function properly. [Settings] 3P-Misc1Name= ► Value is Text. Max Characters is 15.


Note 1: AlohaSecureEOD-Installer.Exe DOES NOT setup this feature. Run the installer, then edit the AlohaSecureEOD.Ini

and fill in the 3 Values listed in #3 above. The Misc1Name will be used for on screen display and for logging to the Debout.AlohaSecureEOD.Txt file. The Data Path must not include an ending “\”.

Note 2: There may be some Accounting or Business Application software that may not mirror as expected, or cause

AlohaSecureEOD.Exe to “hang” and not finish. Please carefully check to make sure this application is backing-up as expected and not adversely affecting the performance of AlohaSecureEOD.Exe. No guarantees are made.

Apr 22, 5:34:15, [BACKUP], "Synchronized Misc 1 Product Name folder(s) to E:."

IS THERE A PROGRAM or FOLDER SET NOT LISTED TO BE BACKEDIS THERE A PROGRAM or FOLDER SET NOT LISTED TO BE BACKEDIS THERE A PROGRAM or FOLDER SET NOT LISTED TO BE BACKEDIS THERE A PROGRAM or FOLDER SET NOT LISTED TO BE BACKED----UP?UP?UP?UP?

The Aloha Secure EOD Utility Includes The Aloha Secure EOD Utility Includes The Aloha Secure EOD Utility Includes The Aloha Secure EOD Utility Includes Two (2) MORE Backup Routines that you can be individually customized!Two (2) MORE Backup Routines that you can be individually customized!Two (2) MORE Backup Routines that you can be individually customized!Two (2) MORE Backup Routines that you can be individually customized!

Apr 22, 5:34:02, [BACKUP], "Synchronized ROSnet folders to E:."



Miscellaneous 2 Software 3rd Party Backup Tool

1. 1. 1. 1. What This Tool DoesWhat This Tool DoesWhat This Tool DoesWhat This Tool Does: The Miscellaneous 2 Software Backup Tool provides for another program or set of folders to be backed-up by the Aloha Secure EOD Utility . These can an NCR product or anything else. This provides additional support for having a “one-product backup solution” that meets all End-Users needs. 2. 2. 2. 2. How Often It RunsHow Often It RunsHow Often It RunsHow Often It Runs: Daily


[Features] BU-3P-Misc2=N ► Entry is either Y or N. Installer sets the initial value. [DataPaths] DP-3P-Misc2= ► Value is text. Spaces are OK in the path. The utility will Insert quotes for the statement to function properly. [Settings] 3P-Misc2Name= ► Value is Text. Max Characters is 15.


Note 1: AlohaSecureEOD-Installer.Exe DOES NOT setup this feature. Run the installer, then edit the AlohaSecureEOD.Ini and

fill in the 3 Values listed in #3 above. The Misc1Name will be used for on screen display and for logging to the Debout.AlohaSecureEOD.Txt file. The Data Path must not include an ending “\”.

Note 2: There may be some Accounting or Business Application software that may not mirror as expected, or cause

AlohaSecureEOD.Exe to “hang” and not finish. Please carefully check to make sure this application is backing-up as expected and not adversely affecting the performance of AlohaSecureEOD.Exe. No guarantees are made.

End 3rd Party System Backup Tools

Apr 22, 5:34:18, [BACKUP], "Synchronized Misc 2 Product Name folder(s) to E:."



Nightly Process – Windows and Support Backup Tool Set

C-Root Backup Tool

1. 1. 1. 1. What This Tool DoesWhat This Tool DoesWhat This Tool DoesWhat This Tool Does: The C-Root Backup Tool backs-up select* files found in the C:\ root. Based on experience, this includes Aloha POS files and files customers sometimes save to the root unintentionally. 2. 2. 2. 2. How Often It RunsHow Often It RunsHow Often It RunsHow Often It Runs: Daily


[Features] BU-CRoot=Y ► Entry is either Y or N. Installer sets to Y.

4. 4. 4. 4. Typical Typical Typical Typical DDDDebout.AlohaSecureEODebout.AlohaSecureEODebout.AlohaSecureEODebout.AlohaSecureEOD.Txt EntriesEntriesEntriesEntries: 5. 5. 5. 5. Supplemental InformationSupplemental InformationSupplemental InformationSupplemental Information: Note 1: AlohaSecureEOD-Installer.Exe will set this to Y by default. Note 2: Files Copied:

*.BAT *.TXT *.DO* *.XL*

Download Folder Backup Tool

1. 1. 1. 1. What This Tool DoesWhat This Tool DoesWhat This Tool DoesWhat This Tool Does: The Download Folder Backup Tool backs-up the Download folder if one is used on the Aloha Server. 2. 2. 2. 2. How Often It RunsHow Often It RunsHow Often It RunsHow Often It Runs: Daily

What These Tools are for: The final part of the Backup focuses Microsoft™ Windows, “supporting software,” common

folders often used by NCR Hospitality Channel Partners and Corporate Users, plus common site-created files.

Although the role of the Aloha Server is becoming more restrictive on what we want a site to use it for, the fact is many

Aloha Servers still act as the site’s “office respository” for mail, work files and such. These are of found in expected locations

(such as the Windows User’s folders). However, we have also come to find these files in unexpected locations. The Aloha

Secure EOD Utility looks in both.

This protects the End-User and enhances the ability to provide a seamless recovery experience if every needed.

Apr 22, 5:34:23, [BACKUP], "Synchronized C:\ Root (select files) to E:."




[Features] BU-Download=Y ► Entry is either Y or N. Installer sets to Y if it finds a folder

named Download off either C:\, D:\, or the %Bootdrv%. . [DataPaths] DP-Download=D:\Download ► Value is text. Spaces are OK in the path. The utility will

Insert quotes for the statement to function properly. Installer sets fill in value if it finds a folder named Download off either C:\, D:\, or the %Bootdrv%.

4. 4. 4. 4. Typical Typical Typical Typical Debout.AlohaSecureEODDebout.AlohaSecureEODDebout.AlohaSecureEODDebout.AlohaSecureEOD.Txt EntriesEntriesEntriesEntries: 5. 5. 5. 5. Supplemental InformationSupplemental InformationSupplemental InformationSupplemental Information: Note 1: AlohaSecureEOD-Installer.Exe discovery looks for C:\Download, D:\Download, C:\Bootdrv\Download, and

D:\Bootdrv\Download, and, if exists, sets to Y. Sets the install folder.

Drivers Folder Backup Tool 1. 1. 1. 1. What This Tool DoesWhat This Tool DoesWhat This Tool DoesWhat This Tool Does: The Drivers Folder Backup Tool backs-up the Drivers folder for the Aloha Server. 2. 2. 2. 2. How Often It RunsHow Often It RunsHow Often It RunsHow Often It Runs: Daily 3. 3. 3. 3. How to ConfigureHow to ConfigureHow to ConfigureHow to Configure: (AlohaSecureEOD.Ini Settings)

[Features] BU-Drivers=Y ► Entry is either Y or N. Installer sets to Y if it finds a folder

named Drivers on either C:\, D:\, or the %Bootdrv%. . [DataPaths] DP-Drivers=C:\Drivers ► Value is text. Spaces are OK in the path. The utility will

Insert quotes for the statement to function properly. Installer sets fill in value if it finds a folder named Download off either C:\, D:\, or the %Bootdrv%.

4. 4. 4. 4. Typical Typical Typical Typical Debout.AlohaSecureEODDebout.AlohaSecureEODDebout.AlohaSecureEODDebout.AlohaSecureEOD.Txt EntriesEntriesEntriesEntries: 5. 5. 5. 5. Supplemental InformationSupplemental InformationSupplemental InformationSupplemental Information: Note 1: AlohaSecureEOD-Installer.Exe discovery looks for C:\Drivers and D:\Drivers and, if exists, sets to Y. Sets the install


Apr 22, 5:34:26, [BACKUP], "Synchronized C:\Drivers folder to E:."

Apr 22, 5:34:32, [BACKUP], "Synchronized D:\Download folder to E:."



Manuals Folder Backup Tool 1. 1. 1. 1. What This Tool DoesWhat This Tool DoesWhat This Tool DoesWhat This Tool Does: The Manuals Folder Backup Tool backs-up the (Aloha) Manuals folder if one is used on the Aloha Server. 2. 2. 2. 2. How Often It RunsHow Often It RunsHow Often It RunsHow Often It Runs: Daily 3. 3. 3. 3. How to ConfigureHow to ConfigureHow to ConfigureHow to Configure: (AlohaSecureEOD.Ini Settings)

[Features] BU-Manuals=Y ► Entry is either Y or N. Installer sets to Y if it finds a folder

named Manuals off either C:\, D:\, or the %Bootdrv%. . [DataPaths] DP-Manuals=D:\Bootdrv\Manuals ► Value is text. Spaces are OK in the path. The utility will

Insert quotes for the statement to function properly. Installer sets fill in value if it finds a folder named Manuals off either C:\, D:\, or the %Bootdrv%.

4. 4. 4. 4. Typical Typical Typical Typical Debout.AlohaSecDebout.AlohaSecDebout.AlohaSecDebout.AlohaSecureEODureEODureEODureEOD.Txt EntriesEntriesEntriesEntries: 5. 5. 5. 5. Supplemental InformationSupplemental InformationSupplemental InformationSupplemental Information: Note 1: AlohaSecureEOD-Installer.Exe discovery looks for C:\Manulas, D:\Manuals, C:\Bootdrv\Manuals, D:\BootdrvManuals,

and %IBERDIR%\Manuals, and, if exists, sets to Y. Sets the install folder. If installed elsewhere, this can be manually set in AlohaSecureEOD.Ini.

Staging Folder Backup Tool 1. 1. 1. 1. What This Tool DoesWhat This Tool DoesWhat This Tool DoesWhat This Tool Does: The Staging Folder Backup Tool backs-up the Remote Access Loader (“RAL”) Staging folders if used on the Aloha Server. 2. 2. 2. 2. How Often It RunsHow Often It RunsHow Often It RunsHow Often It Runs: Daily 3. 3. 3. 3. How to ConfigureHow to ConfigureHow to ConfigureHow to Configure: (AlohaSecureEOD.Ini Settings)

[Features] BU-Staging=Y ► Entry is either Y or N. Installer sets to Y if it finds a folder

named Manuals off either C:\, D:\, or the %Bootdrv%. . [DataPaths] DP-Staging=D:\Bootdrv\Staging ► Value is text. Spaces are OK in the path. The utility will

Insert quotes for the statement to function properly. Installer sets fill in value if it finds a folder named Manuals off either C:\, D:\, or the %Bootdrv%.

4. 4. 4. 4. TypiTypiTypiTypical cal cal cal Debout.AlohaSecureEODDebout.AlohaSecureEODDebout.AlohaSecureEODDebout.AlohaSecureEOD.Txt EntriesEntriesEntriesEntries: 5. 5. 5. 5. Supplemental InformationSupplemental InformationSupplemental InformationSupplemental Information: Note 1: AlohaSecureEOD-Installer.Exe discovery looks for C:\Staging, D:\Stagin, C:\Bootdrv\Staging, and

D:\Bootdrv\Stagning, and, if exists, sets to Y. Sets the install folder. If installed elsewhere, this can be manually set in AlohaSecureEOD.Ini.

Apr 22, 5:34:29, [BACKUP], "Synchronized D:\Manuals folder to E:."

Apr 22, 5:34:33, [BACKUP], "Synchronized D:\Staging folder to E:."



Windows® Users Backup Tool

1. 1. 1. 1. What This Tool DoesWhat This Tool DoesWhat This Tool DoesWhat This Tool Does: The Windows Users Backup Tool backs-up select* folders in the Windows Users folders. Based on the OS, this will either be the “Documents and Settings” or the “Users” folder. This back-up is selective. It skips files that are not needed for a recovery or can “hang” the process. This tool will backup all Windows Users, skipping Default User. It will back-up site-specific work files, Desktop contents, etc. This is vital in restoring site-generated activity. 2. 2. 2. 2. How Often It RunsHow Often It RunsHow Often It RunsHow Often It Runs: Daily


[Site Info] OperatingSystem=Windows XP ► A valid entry is one of the following:

Windows NT Windows 2000 Windows XP Windows Server 2003 Windows 7 Windows Server 2008 Windows Vista

[Features] BU-WindowsUsers=Y ► Entry is either Y or N. Installer sets to Y. [DataPaths] DP-WindowsUsers=C:\Documents And Settings ► A valid entry is one of the following:

C:\Documents And Settings C:\Users


5. 5. 5. 5. Supplemental InformationSupplemental InformationSupplemental InformationSupplemental Information: Note 1: AlohaSecureEOD-Installer.Exe will set this to Y by default. If not needed, this can be manually set to N in

AlohaSecureEOD.Ini once the install is complete. Note 2: These folders and files are NOT backed-up:

Folders:

Cache Cookies Default User iPod Photo Cache LocalService MachineKeys My Recent Documents NetworkService NetHood

PrintHood Recent SendTo

Temporary Internet Files Templates Files:

*.bak *.lock *.swp

*.tmp index.dat ntuser.dat*

usrclass.dat*

Note 3: When replacing an Aloha Server while using the Aloha Secure EOD Utility: If the Windows OS is different on the

replacement Aloha Server edit the AlohaSecureEOD.Ini and update two (2) values:

1. OperatingSystem= to the new OS. Use the OS name EXACTLY as appears above. 2. DP-WindowsUsers= to the location of the Windows Users folder.

Apr 22, 5:34:36, [BACKUP], "Synchronized Windows Users (select folders and files) to E:."



Nightly Process – Disk Image Tool 1. 1. 1. 1. What This Tool DoesWhat This Tool DoesWhat This Tool DoesWhat This Tool Does: The Disk Image Tool supports all commercial programs (such as Symantec Ghost™ and Acronis True Image) that image a Hard Drive and can be executed from a command line. This is an alternative to file backup OR can be consider part of a more comprehensive recovery plan. The benefit of executing from the Aloha Secure EOD Utility is a single log documenting all maintenance, backup and security actions relations to the Aloha System. 2. 2. 2. 2. How OfteHow OfteHow OfteHow Often It Runsn It Runsn It Runsn It Runs: Daily, Weekly, or Monthly


[Features] Run-DiskImage=Y ► Entry is either Y or N. Installer sets to Y. [DataPaths] DP-DiskImage=C:\Program Files\Acronis\CommandLineTool\Acrocmd.Exe

► Value is text. Spaces are OK in the path. This path statement includes the Image Program’s File Name This is the folder where the Disk Image program is installed.

[Settings] DiskImageRunString= ► Value is text. Spaces are OK in the path. The utility will

Insert quotes for the statement to function properly. String can include quotes where needed when a string includes spaces.

DiskImagetInterval=M ► Entry is either D, W, or M

D – Run every day. W - Run on Days 7, 14, 21 and 28 M - Run on Day 30. 4. 4. 4. 4. Typical Typical Typical Typical Debout.AlohaSecureEODDebout.AlohaSecureEODDebout.AlohaSecureEODDebout.AlohaSecureEOD.Txt EntriesEntriesEntriesEntries:

5. 5. 5. 5. Supplemental InformationSupplemental InformationSupplemental InformationSupplemental Information: Note 1: AlohaSecureEOD-Installer.Exe will does not set this feature. If not needed, this can be manually set up in

AlohaSecureEOD.Ini once the install is complete. Note 2: The Disk Image Tool will check for the existence of the Disk Image program and fail with errors if it cannot be found. Note 3: The Disk Image Tool does not evaluate the correctness of the command or if it successfully completed. Note 4: Due to the time it can take to complete a disk image, Aloha Secure EOD starts the Disk Image program then continues.

It does not wait for confirmation that the image backup to complete. Note 5: The Disk Image Tool does not check for the correctness of the execution string. This should be tested first before

running using the Aloha Secure EOD Utility .

Apr 22, 5:36:13, [IMAGE ], "Disk Image Tool: Process Started." Apr 22, 5:36:23, [IMAGE ], "Ran C:\Program Files\Acronis\CommandLineTool\Acrocmd backup disk --disk=1 --loc=e:\my_backups --arc=AlohaServerArchive." Apr 22, 5:36:31, [IMAGE ], "Disk Image Tool: Process Complete."



Nightly Process – Aloha Print and Export Tool 1. 1. 1. 1. What This Tool DoesWhat This Tool DoesWhat This Tool DoesWhat This Tool Does: The Aloha Print and Export Tool provide a feature-rich set of tools to address almost any requirement for unattended printing and/or exporting as part of the Aloha Secure EOD Nightly Process. Unattended printing uses Aloha RPT.EXE, a Sales Date, and the “/R” parameter followed by the specifics of the report to print. Advisory: Follow the Aloha instructions for unattended printing is setup and works BEFORE making it part of the Nightly Process. Failure to do so may result in the Nightly Process “hanging” or failing to complete! It is the same as if running from Winhook. Consult NCR Hospitality Knowledge Base Article. 6008. Unattended export can be more conditional as the Aloha RPT.EXE may be one of several steps in a process. There may be things that need to happen before the export and after it. The Aloha Print and Export Tool allows for both. When using Aloha RPT.Exe to export, this tool will:

A. (If needed) Run a Pre-Export Batch file. (AlohaSecureEOD.Exe passes the DOB)

B. Run up to 5 Aloha RPT.EXE Export/Print string Jobs on the DOB.

C. (If needed) Run a Post-Export Batch file. (AlohaSecureEOD.Exe passes the DOB)

D. (If needed) Copy exported report, payroll or accounting files to the DOB folder.

E. (If needed) Delete the original export files.

An example on how this work s. Let’s say the Site requires: A) Daily Coconut Code pay and accounting export files; and B) a copy of some GND files copied to the root Aloha folder. In this example, site does not enter Bank Deposits into Aloha Manager.

A. Pre-Export Batch:

We will call this PreExport.BatPreExport.BatPreExport.BatPreExport.Bat. In AlohaSecureEOD.INI, AlohaRptPrtExpPreBatch=PreExport.Bat This batch solve the problem that when use RPT.Exe for some reports, and no Bank Deposit exists, it will prompt for one. As this is unattended, we don’t want that to happen. The Pre-Export Batch solves this problem by copying a staged Aloha Deposit DBF into the DOB folder. This batch will look something like this:

ECHO OFF CLS SET DOB=%1 COPY /Y %IBERDIR%\NULL_DEP\GNDDEPST.DBF %IBERDIR%\%DOB% >NUL

COPY /Y %IBERDIR%\NULL_DEP\GNDDEPST.CDX %IBERDIR%\%DOB% >NUL

NULL_DEP, in this example, is a folder created off the IBERDIR root that holds the 2 preset Aloha Deposit files.

B. Execute up to 5 Aloha RPT.EXE Print or Export strings using the DOB. (In our example we will only need three) AlohaSecureEOD.EXE will build the first part of the export/print string: %IBERDIR%\BIN\RPT.EXE /DATE DOBDOBDOBDOB. You build the rest. In AlohaSecureEOD.Ini, configure the rest of each string. In this example:

AlohaRptPrtExp1String=/R1/R1/R1/R1 AlohaRptPrtExp2String=/R2/R2/R2/R2 AlohaRptPrtExp3String=/R3/R3/R3/R3 AlohaRptPrtExp4String= AlohaRptPrtExp5String=

C. Post-export Batch file.

We will call this PostExport.BatPostExport.BatPostExport.BatPostExport.Bat. In AlohaSecureEOD.INI, AlohaRptPrtExpPostBatch=PostExport.Bat Coconut Code exports to the root Aloha folder which is where the Site wants to find it. However, they also want several grind files from the DOB placed in the root Aloha folder as well (then their daily routine copies it from there). Thus, the post-export batch is copies files from the DOB to the IBERDIR root folder. The batch will look something like this:

ECHO OFF CLS SET DOB=%1 COPY /Y %IBERDIR%\%DOB%\ADJTIME.DBF %IBERDIR% >NUL COPY /Y %IBERDIR%\%DOB%\ADJTIME.CDX %IBERDIR% >NUL COPY /Y %IBERDIR%\%DOB%\GNDITEM.DBF %IBERDIR% >NUL COPY /Y %IBERDIR%\%DOB%\GNDTDR.DBF %IBERDIR% >NUL COPY /Y %IBERDIR%\%DOB%\GNDREVN.DBF %IBERDIR% >NUL COPY /Y %IBERDIR%\%DOB%\GNDTURN.DBF %IBERDIR% >NUL



The Aloha Print and Export Tool for the last date o f business will:

1. Export of all Aloha Manager Payroll (legacy) formats including ADP, Paychex, PayUSA and ReMACs. 2. Export of all Aloha Manager sale export formats including Coconut Code and ReMACs.. 3. Export of all Aloha Manager Reports to the %IBERDIR%\RptExport folder. 4. Copy exported files to the History folder in Aloha. 5. Optionally (for Print/Export Job 1 only) run an external batch file where the DOB is passed as %1. 6. Optionally, delete the original exported files once copied to the History folder. 7. Execute unattended printing of supported Aloha Manager Reports.

The Aloha Print and Export Tool executes this command:

%IBERDIR%\BIN\Rpt.Exe /DATE %DOB% %AlohaRptPrtExpXXXXString% where

1. %DOB%%DOB%%DOB%%DOB% is the date of business which is passed by AlohaSecureEOD.EXE. 2. XXXX is 1-5—Corresponding to Job (String) 1 – 5 explained in the following sections.

Aloha Report Export and Print Tool Process Logic :

A. See if there is a Pre-Batch command configured. If yes, run it. If no, go the Job 1. B. Run Print/Export Job 1. C. Check for Print/Export Job 2. If it exists, run it. Otherwise check for a Post-Batch command configured. D. Check for Print/Export Job 3. If it exists, run it. Otherwise check for a Post-Batch command configured. E. Check for Print/Export Job 4. If it exists, run it. Otherwise check for a Post-Batch command configured. F. Check for Print/Export Job 5. If it exists, run it. Otherwise check for a Post-Batch command configured. G. Post-Batch command: If one is configured, run it. Otherwise, finish and exit.

D. Copy exported files to the DOB folder.

. In our example, the site wants to do this. In AlohaSecureEOD.INI, set AlohaRptPrtExpCopyToDOB=YYYY

E. Delete the original export files.

In our example, the site does not want to do this. . In AlohaSecureEOD.INI, set AlohaRptPrtExpDeleteOriginal=NNNN

When the script is run, the Aloha root folder file population will look like this:



2. 2. 2. 2. How Often It RunsHow Often It RunsHow Often It RunsHow Often It Runs: Daily 3. 3. 3. 3. How to ConfigureHow to ConfigureHow to ConfigureHow to Configure: (AlohaSecureEOD.Ini Settings)

[Features] Run-RptPrtExp=Y ► Entry is either Y or N. Installer prompts for value. Default is N. [Settings] AlohaRptPrtExpPreBatch=PreBatch.Bat ► Name of file to run before exporting.

Leave blank if printing. Leave blank if exporting by no pre-batch is required.

Pre-Batch file must be in same folder as the file AlohaSecureEOd.Exe. AlohaRptPrtExpPostBatch=PostBatch.Bat ► Name of file to run after exporting.

Leave blank if printing. Leave blank if exporting by no post-batch is required.

Post-Batch file must be in same folder as the file AlohaSecureEOd.Exe. AlohaRptPrtExpCopyToDOB=Y ► Entry is either Y or N. Default is Y.

Set to N if printing. Set to N to not copy export files to the dated folder Set to Y to copy export files to the dated folder

AlohaRptPrtExpDeleteOriginal=N ► Entry is either Y or N. Default isN. Set to N if printing.

Set to N to you want to keep the original export files Set to Y to delete original export files.

4. 4. 4. 4. Typical Typical Typical Typical Debout.AlohaSecureEODDebout.AlohaSecureEODDebout.AlohaSecureEODDebout.AlohaSecureEOD.Txt EntriesEntriesEntriesEntries: 5. 5. 5. 5. Supplemental InformationSupplemental InformationSupplemental InformationSupplemental Information: Note 1: Reference the following NCR Knowledge Base Articles for instructions on constructing an RPT string:

6008 Report Command Line Parameters 5995 ADP Payroll Export Files 6041 Coconut Code Export Files 6049 PayUSA Export Files 6050 ReMACS Export Files

Apr 22, 5:36:13, [EXPRPT], "Aloha Report Print And Export Tool: Process Started." Apr 22, 5:36:23, [EXPRPT], "Executed Pre-Export Batch: PreExport..Bat." Apr 22, 5:37:05, [EXPRPT ], “Executed Job 1: Rpt.Exe /Date 20120421 /R1." Apr 22, 5:37:55, [EXPRPT ], “Executed Job 2: Rpt.Exe /Date 20120421 /R2." Apr 22, 5:38:35, [EXPRPT ], “Executed Job 3: Rpt.Exe /Date 20120421 /R3." Apr 22, 5:38:35, [EXPRPT ], “A total of 3 export/print Jobs were executed." Apr 22, 5:39:01, [EXPRPT], "Executed Post-Export Batch: PostExport..Bat." Apr 22, 5:39:22, [EXPRPT ], “Copied Export files to %IBERDIR%\20120421." Apr 22, 5:39:22, [EXPRPT ], “Did not delete original export files." Apr 22, 5:39:25, [EXPRPT], "Aloha Report Print And Export Tool: Process Complete."

SEE “How to Configure” Job 1 –Job 5 for specific stri ng configuration settings



Note 2: Follow the configuration steps in defined in the NCR Knowledge base article regarding using this feature:

! Failure to pre-configure and test your routines in Aloha Manager before running them in

AlohaSecure.Exe may result in that event failing or “hanging” AlohaSecureEOD.Exe, thus

preventing the programfrom completing.

! If using this option for unattended printing, special setup in Windows is necessary.

! We advise as “best practices’ that a string is tested outside of AlohaSecureEOD.Exe (using

Winhook) before running. Note 3: Remember, AlohaSecureEOD.Exe is constructing the first part up to /Date DOB. %AlohaRptPrtExp1StringX% is the

final part of the command. Example:

If exporting the Sales Summary Report daily as comma-separated text using the Default Sales Report Template:

1. AlohaSecureEOD.Exe will provide: %Iberdir%\Bin\Rpt.EXE /Date %DOB% 2. AlohaRptExportString1 could be: /XC /LOAD "DEFAULT.SLS.SET"

Thus the final event executed by AlohaSecureEOD.Exe would be:

D:\Aloha\BIN\Rpt.Exe /DATE 20120301 /XC /LOAD "DEFAULT.SLS.SET"

Remember to use quotes (“”) as directed by the NCR Knowledge Base Articles.

Aloha Print And Export Tool – Pre and Post Batch Files


Pre-Batch: Before exporting from Aloha, there is sometimes a need to prepare the workspace before the export occurs. For example, you may need to delete the files from the prior day’s export. A pre-batch file can be created and placed in the AlohaSecureEOD.Exe folder to make this happen. [Settings] AlohaRptPrtExpPreBatch= ► Value is text. Enter file name. Installer will prompt for the

file name if Run-RptPrtExpt=Y.

Post-Batch: After exporting there may be a need to relocate, copy or delete files. AlohaSecureEOD will pass the DOB folder name as %1 to the Post-Batch file. [Settings] AlohaRptPrtExpPostBatch= ► Value is text. Enter file name. Installer will prompt for the

will prompt for the string if Run-RptPrtExpt=Y. 5. 5. 5. 5. Supplemental InformationSupplemental InformationSupplemental InformationSupplemental Information:

None

ADVISORY: How to construct RPT.EXE Strings is outside the scope of this User’s Guide. Consult the NCR Hospitality

Knowledge Base articles referred to in this section.



Aloha Print And Export Tool – Job 1


[Settings] AlohaRptPrtExp1String= ► Value is text. Spaces are OK. The utility will

Insert quotes for the statement to function properly. Installer will prompt for the string if Run-RptPrtExpt=Y.

5. 5. 5. 5. Supplemental InformationSupplemental InformationSupplemental InformationSupplemental Information: Note 1: If AlohaRptPrtExp1String Is blank and Run-RptPrtExp=Y : AlohaSecureEOD.Exe will declare and error and issue a

Command Center Alert. All exports will be skipped. Note 2: If AlohaRptPrtExp1RunBatch Is Y and RptExp1BatchFile is blank : AlohaSecureEOD.Exe will declare and error

and issue a Command Center Alert. It will continue to Event 2. Note 3: If the file names in RptExp1BatchFile cannot be fou nd : AlohaSecureEOD.Exe will declare and error and issue a

Command Center Alert. It will continue to Job 2.




Insert quotes for the statement to function properly. Installer will prompt for the string if Run-ReportExport=Y and Aloha Print and Export Tool-Job 1 is configured.

5. 5. 5. 5. Supplemental InformationSupplemental InformationSupplemental InformationSupplemental Information: Note 1: If AlohaRpt ExpPrt2String is blank : AlohaSecureEOD.Exe will interpret this to mean only 1 Export/Print Event needs

to be run and there is no more requests to process. It will proceed to the final step of copying export files.


3. 3. 3. 3. How to ConfiguHow to ConfiguHow to ConfiguHow to Configurererere: (AlohaSecureEOD.Ini Settings)



5. 5. 5. 5. Supplemental InformationSupplemental InformationSupplemental InformationSupplemental Information: Note 1: If AlohaRptExpPrt3 String is blank : AlohaSecureEOD.Exe will interpret this to mean only 2 Export/Print Events need

to be run and there is no more requests to process. It will proceed to the final step of copying export files.







5. 5. 5. 5. Supplemental InformationSupplemental InformationSupplemental InformationSupplemental Information: Note 1 If AlohaRptPrt4 String is blank : AlohaSecureEOD.Exe will interpret this to mean only 3 Export/Print Events need to

be run and there is no more requests to process. It will proceed to the final step of copying export files.





5. 5. 5. 5. Supplemental InformationSupplemental InformationSupplemental InformationSupplemental Information: Note 1 If AlohaRptPrt5 String is blank : AlohaSecureEOD.Exe will interpret this to mean only 4 Export/Print Events need to

be run and there is no more requests to process. It will proceed to the final step of copying export files.



Using Aloha Secure EOD Utility Help

Overview

The Aloha Secure EOD Utility Installer contains a copy of this User Guide for rapid access when using the product. The User’s Guide is opened using Adobe Reader. Usage

AlohaSecureEOD-Installer.Exe {No arguments}

1. Start the program. 2. Select 3 from the Main Menu. 3. Follow the prompts and answer the questions to configure the utility.



Requesting A Customer Command Center Alert from NCR

Overview

The Aloha Secure EOD Utility will alert Command Center when something unexpected occurs that requires the Aloha Help Desk’s attention. In order to take advantage of this feature, it is necessary to request a Custom Alert be setup by NCR Command Center. Procedure

1. Log on to NCR Command Center and click on Contact. 2. Use the screen shot below to complete and submit a request. 3. Custom Alerts are usually created and on-line within 48 hours of the request.

The The The The Alert will Alert will Alert will Alert will appear appear appear appear if the if the if the if the installer has a critical errorinstaller has a critical errorinstaller has a critical errorinstaller has a critical error....



Use NCR Deploy Manager for Unattended Implementation

1. Log on to NCR Command Center.

2. Go to Deploy Manager.

3. If a custom AlohaSecureEODUpdate Event exists: Highlight that event. Right mouse clickand select ”Remove

Custom”

4. Right mouse click in the top right box on the screen and seclect ”Add Custom”"

5. Create a Custom Deploy Event

� Type is BOH � Name must be entered as indicated in the box below for the Utility to work properly.

(Must be exactly this)

� For UPDATE Mode the Name is “AlohaSecureEODUpdate”



� Version is ”4.3” (Must be exactly this) � Filename is the location of the AlohaSecureEOD-Installer on your PC.

� For Arguments:

� Press OK to save this Cstom Deploy event.

6. Use Radiant Deploy Manager to schedulie this custom deploy for Aloha Systems to update.

Consult the Radiant Deploy Manager manual for more details.

NOTENOTENOTENOTE: UNATTENDED install of the utility is currently NOT available with Version 4.0.: UNATTENDED install of the utility is currently NOT available with Version 4.0.: UNATTENDED install of the utility is currently NOT available with Version 4.0.: UNATTENDED install of the utility is currently NOT available with Version 4.0.

Program Files

AlohaSecureEOD-Installer.Exe

AlohaSecureEOD.Exe

AlohaSecureEOD.Ini

GetIsoDate.Exe

SecureWipe.Exe

. . .plus other Microsoft utilities, Licensed Software and Shareware.

Operating System Platforms Supported

Windows 2003 Server, Windows 2008 Server, Windows XP, Windows Vista,, Windows 7

� For UPDATE Mode: UPDATE

This This This This BSGBSGBSGBSG Utility uses the ISO 8601 Date/Time Utility uses the ISO 8601 Date/Time Utility uses the ISO 8601 Date/Time Utility uses the ISO 8601 Date/Time--------notnotnotnot the the the the WindowsWindowsWindowsWindows™ Date/Time, Date/Time, Date/Time, Date/Time, which changewhich changewhich changewhich changessss format based on format based on format based on format based on the Windowsthe Windowsthe Windowsthe Windows Regional and Language Regional and Language Regional and Language Regional and Language Setting. Setting. Setting. Setting.

Using ISO 8601Using ISO 8601Using ISO 8601Using ISO 8601 allows this allows this allows this allows this BSGBSGBSGBSG Utility to function universally, regardless of the default language used. Utility to function universally, regardless of the default language used. Utility to function universally, regardless of the default language used. Utility to function universally, regardless of the default language used.



Troubleshooting AlohaSecureEOD.Exe generates an “infected” message from the PC’s Anti-Virus program

The Compiler used to create this program has been known to trigger "false positivefalse positivefalse positivefalse positive" alerts from some Anti-Virus (AVG in particular)

programs. It may say the program contains a Trojan.

Resolution: Placing the Aloha folder on the AV program's Exception Folders list, and running the program inside the Aloha folder provides a work around on this issue. AlohaSecureEOD.Exe generates a Windows Error when running with another BSG program.

TIf AlohaSecureEOD.Exe and AlohaEDCAutoSettle..Exe are scheduled to run at the same time, ONE of the utilities will fail. Set the utilities so they run at least 30 minutes apart.

Debout.AlohaSecureEOD.Txt display odd characters instead of the data and time Time

Stand for entries.

Aloha Secure EOD parses the Regional and Language Settings Short Date format to create Time Stamps. If this is changed to another country setting the format and characters change and Aloha Secure EOD will return incorrect informatoin for the date stamp.:

Support Support is provided to the Aloha Reseller/Corporate Account via email to [email protected].

Describe the nature of the issue or question and attach a zipped copy of the DeboutAlohaSecureEOD.Txt.

During the first year support and software corrections are provided at no cost for fixes and instruction. After that, support is billed on

a per call basis.

AlohaSecureEODAlohaSecureEODAlohaSecureEODAlohaSecureEOD,,,, AlohaSecureEOD-Installer AlohaSecureEOD-Installer AlohaSecureEOD-Installer AlohaSecureEOD-Installer and SecureWipe and SecureWipe and SecureWipe and SecureWipe (C) (C) (C) (C) 2012012012012222-2013-2013-2013-2013 The Bradley Services Group LLC. All Rights Reserved. The Bradley Services Group LLC. All Rights Reserved. The Bradley Services Group LLC. All Rights Reserved. The Bradley Services Group LLC. All Rights Reserved. Aloha POS, Aloha Manager, Aloha POS, Aloha Manager, Aloha POS, Aloha Manager, Aloha POS, Aloha Manager, Aloha Configuration Center, Alloha BackOffice, Radiant Aloha Configuration Center, Alloha BackOffice, Radiant Aloha Configuration Center, Alloha BackOffice, Radiant Aloha Configuration Center, Alloha BackOffice, Radiant Command CenterCommand CenterCommand CenterCommand Center, , , , Deploy ManagerDeploy ManagerDeploy ManagerDeploy Manager, Aloha Guest , Aloha Guest , Aloha Guest , Aloha Guest ManaManaManaManager, Aloha Take Out, Aloha Kitchen, Orderman, ClearPan, Deltrack and other mentiioned prodcuts are the ger, Aloha Take Out, Aloha Kitchen, Orderman, ClearPan, Deltrack and other mentiioned prodcuts are the ger, Aloha Take Out, Aloha Kitchen, Orderman, ClearPan, Deltrack and other mentiioned prodcuts are the ger, Aloha Take Out, Aloha Kitchen, Orderman, ClearPan, Deltrack and other mentiioned prodcuts are the trademark and property oftrademark and property oftrademark and property oftrademark and property ofNCRNCRNCRNCR, Inc., Inc., Inc., Inc..... PC PC PC PC Operating Systems are the trademark and property of Microsoft, Inc.Operating Systems are the trademark and property of Microsoft, Inc.Operating Systems are the trademark and property of Microsoft, Inc.Operating Systems are the trademark and property of Microsoft, Inc.

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The Bradley Services Group LLC (“BSG”) develops products for and provides service to NCR Hospitality Professionals worldwide. Founder Bill Bradley is also the Senior Technology Partner at and co-founder of Advanced Hospitality Systems—a New Jersey NCR/Aloha Reseller. Bill has over 1000 Aloha installs under his belt. He has worked with the Aloha Product since 1998. Bill started his career with MICROS Systems in the mid-80’s. The ability to work as a reseller and also as a consultant, translates into solutions and advice that are rich in practical experience with a global perspective. The Bradley Services Group is based on Florida’s Treasure Coast. Find Bill Bradley on LinkedIn!

http://www.linkedin.com/pub/bill-bradley/5/a79/149