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User Guide January 2011 Multiterminal MetaTrader Multi Terminal Alpari (UK) Limited 201 Bishopsgate London, EC2M 3AB United Kingdom The contents of this document may change. Copyright © 2010 Alpari (UK) Ltd. All rights reserved.

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User Guide

January 2011

Multiterminal

MetaTrader Multi Terminal

Alpari (UK) Limited 201 Bishopsgate London, EC2M 3AB United Kingdom

The contents of this document may change.

Copyright © 2010 Alpari (UK) Ltd. All rights reserved.

Copyright © 2011 Alpari (UK) Ltd, 201 Bishopsgate, London EC2M 3AB, United Kingdom Page 2 of 55

Important Information – Disclaimer This document has been provided to you at your unsolicited request. This document is provided to you on the basis that you acknowledge that you have read and understood the following terms: Alpari (UK) Limited is authorised and regulated by the Financial Services Authority (“FSA”) under the Financial Services and Markets Act 2000 and entered on the FSA’s Register of authorised persons with registration number 448002. It is registered in the UK, registered number 05284142. Its registered office is 201 Bishopsgate, London, EC2M 3AB. Confidentiality - This document and its contents are confidential to the person to whom it is delivered and should not be copied, or distributed in whole or in part or disclosed by such persons to any other person without the prior written consent of Alpari (UK) Limited. If you are not the intended recipient you must not use or disclose the information in this document in any way. Factual Information / No advice: - This document contains purely factual information and is an outline of matters for discussion only. It does not constitute financial product advice and should not be relied on as such. It is indicative only and is not intended to set forth a final expression of the terms and conditions of any financial product. Nothing in this document shall be construed as a solicitation to buy or sell any security or product, or to engage in or refrain from engaging in any transaction. None of the information takes into account your personal objectives, financial situation or needs and you must determine whether the information is appropriate in terms of your particular circumstances. Alpari (UK) Limited is dealing with you exclusively on the basis that you have sufficient knowledge, experience and/or professional financial, tax, legal and other advice to undertake your own assessment of the information. Not complete - The information contained in this document is subject to discussion, completion and amendment. This document does not contain all the information necessary to fully evaluate an investment in any structure and, as such, no reliance should be placed on the contents of this document. No offer - No part of the information is to be construed as solicitation, invitation or offer to make a financial investment. Past Performance - Past performance is not a reliable indication of future performance. Forward Statements - This document may contain forward-looking statements and estimates (“Forward Statements”). No representation is made or will be made that any Forward Statements will be achieved or will prove to be correct. Actual future results and operation could vary materially from the Forward Statements. Third Party Information - The material in this document has been prepared in good faith by Alpari (UK) Limited. However, certain parts of this material have been obtained or are based upon information obtained from third parties which may not have been checked or verified. Except to the extent permitted by law, and only to the extent so required, Alpari (UK) Limited makes any warranty in relation to, or accepts any responsibility or liability for any loss or damage suffered by any person arising out of or in relation to the material. Not legally binding - No proposal put forward in this paper is intended to be binding upon Alpari (UK) Limited, whether by way of agreement, representation or otherwise. Alpari (UK) Limited will not be obliged to carry out any proposals or fulfil any terms mentioned herein and will not be responsible for any loss or damage caused as a result of any person relying upon statements made herein. Errors and omissions - To the extent permitted by law, Alpari (UK) Limited accepts no responsibility for errors or misstatements, negligent or otherwise. The information may be based on assumptions or market conditions and may change without notice. Unless expressly stated, the information contained in this document is current as at the date of this document. To the maximum extent permitted by law, Alpari (UK) Limited, its respective directors, employees, advisers or agents accept no liability for any loss arising from the use of this document or its contents or otherwise arising in connection with it. Opinions expressed are subject to change without notice. We do not guarantee the integrity of any e-mails or attached files and are not responsible for any changes made to them by any other person.

Copyright © 2011 Alpari (UK) Ltd, 201 Bishopsgate, London EC2M 3AB, United Kingdom Page 3 of 55

About This Document ............................................................................................ 7

Audience ...................................................................................................................................... 7

Assumptions ................................................................................................................................ 7

Scope ........................................................................................................................................... 7

Typographical Conventions ......................................................................................................... 7

Lists ....................................................................................................................................................... 7

Interface Naming .................................................................................................................................. 7

About the Procedures ........................................................................................................................... 7

About the Interfaces in This Guide .............................................................................................. 7

Documentation Feedback ........................................................................................................... 8

Technical Support and Product Inquiries .................................................................................... 8

Client Services Contact Information ..................................................................................................... 8

By Phone ............................................................................................................................................... 8

By Email ................................................................................................................................................. 8

Product and Sales Information ............................................................................................................. 8

Getting Started ...................................................................................................... 9

General ........................................................................................................................................ 9

Security System ........................................................................................................................... 9

Live Update .................................................................................................................................. 9

Accounts .............................................................................................................. 10

User Interface ...................................................................................................... 11

Main Menu ................................................................................................................................ 11

File menu ................................................................................................................................... 11

Edit Menu .................................................................................................................................. 13

View Menu ................................................................................................................................ 13

Copyright © 2011 Alpari (UK) Ltd, 201 Bishopsgate, London EC2M 3AB, United Kingdom Page 4 of 55

Tools Menu ................................................................................................................................ 14

Window Menu ........................................................................................................................... 14

Help Menu ................................................................................................................................. 15

Toolbar ...................................................................................................................................... 16

Market Watch............................................................................................................................ 17

Terminal Settings ....................................................................................................................... 19

Options (Detailed) ................................................................................................ 20

Servers ....................................................................................................................................... 20

Data Centre (access points) ....................................................................................................... 20

Proxy Server Connection ........................................................................................................... 21

Personal data ............................................................................................................................. 22

News .......................................................................................................................................... 22

Trade ................................................................................................................... 23

Symbol by Default ..................................................................................................................... 23

Lots by Default ........................................................................................................................... 23

Lots Allocation ........................................................................................................................... 23

Deviation ................................................................................................................................... 24

Email .......................................................................................................................................... 25

SMTP server ........................................................................................................................................ 25

From .................................................................................................................................................... 25

To: ....................................................................................................................................................... 25

Events ........................................................................................................................................ 26

Client Accounts .................................................................................................... 27

Adding Accounts ........................................................................................................................ 27

Connecting Accounts ................................................................................................................. 28

Copyright © 2011 Alpari (UK) Ltd, 201 Bishopsgate, London EC2M 3AB, United Kingdom Page 5 of 55

Account Details .......................................................................................................................... 30

Security Tab ............................................................................................................................... 32

Open Orders .............................................................................................................................. 33

Trade History ............................................................................................................................. 36

Trading ................................................................................................................. 38

Order Types ............................................................................................................................... 38

Market Order ............................................................................................................................. 38

Pending Order ........................................................................................................................... 38

Stop Loss .................................................................................................................................... 39

Take Profit ................................................................................................................................. 39

Types of Execution .................................................................................................................... 40

Instant Execution ................................................................................................................................ 40

Request Execution .............................................................................................................................. 40

Execution by Market ........................................................................................................................... 40

Trade Orders .............................................................................................................................. 41

New Order ................................................................................................................................. 41

Market Order ............................................................................................................................. 41

Pending Orders .......................................................................................................................... 44

Close Order ................................................................................................................................ 44

Close by Order ........................................................................................................................... 45

Multiple Close By Order ............................................................................................................ 46

Pending Order ........................................................................................................................... 47

Modifying an Order ................................................................................................................... 48

Delete Order .............................................................................................................................. 49

Copyright © 2011 Alpari (UK) Ltd, 201 Bishopsgate, London EC2M 3AB, United Kingdom Page 6 of 55

News .......................................................................................................................................... 50

Alerts ......................................................................................................................................... 51

Alerts Management ................................................................................................................... 52

Mailbox ...................................................................................................................................... 53

Journal ....................................................................................................................................... 54

Copyright © 2011 Alpari (UK) Ltd, 201 Bishopsgate, London EC2M 3AB, United Kingdom Page 7 of 55

About This Document

The MT4 Multi Terminal User guide provides an overview of MT4 Multi Terminal User guide and step-by-step procedures for using it to perform currency trading activities.

Audience

The audience for this document is MT4 Multi Terminal users. For use of MT4 users should refer to the MT4 User guide.

Assumptions

This User Guide assumes that the user has a basic familiarity with the Windows operating system.

Scope

This guide contains the information and procedures for all the major Multi Terminal features and functions.

Typographical Conventions

This User Guide has a few typographical conventions that you should be aware of.

Lists

Sequential procedures are numbered lists.

Simple lists of items (ordered or not) are bulleted.

Interface Naming

The names of Web pages, dialog boxes, warning and error messages, etc. are italicized.

About the Procedures

All procedures start with logging in and continue through the completion of the procedure.

About the Interfaces in This Guide

This guide is prepared with Windows XP. If you are using Windows Vista or Windows 7, there may be some variations of the screens.

Copyright © 2011 Alpari (UK) Ltd, 201 Bishopsgate, London EC2M 3AB, United Kingdom Page 8 of 55

Documentation Feedback

We welcome and value your feedback on our documents. If you would like to send us comments, opinions, requests, etc., email us at: [email protected].

Technical Support and Product Inquiries

Client Services Contact Information

By Phone

London

+44 20 7426 2930

By Email

[email protected]

Product and Sales Information

Sales - [email protected]

General Inquiries - [email protected]

Copyright © 2011 Alpari (UK) Ltd, 201 Bishopsgate, London EC2M 3AB, United Kingdom Page 9 of 55

Getting Started

General

The Multi Terminal is a part of the MetaTrader 4 online trading system. It is intended for: managing a set of client accounts; performing trade operations; controlling and handling open positions and pending orders; receiving quotes and news in the online mode.

The Multi Terminal can operate under Microsoft Windows 98SE/ME/2000/XP/2003/Vista. Hardware

requirements are limited to software ones.

Security System

Data exchange between the Terminal and the server is performed by encryption based on 128-bit keys.

This is sufficient to ensure security of trading. However, besides this system, the Terminal allows to use

one more system: An advanced security system based on a digital signature algorithm of RSA. It is an

asymmetric encryption algorithm that implies presence of a public and a private key. The public key can

be freely distributed and used for checking the authenticity of a message signed with a private key.

Knowing of the public key is guaranteed not to be possible basis for decoding the private one within an

acceptable period of time.

The Advanced security system is based on electronic digital signatures that can be enabled on the

server.

If the Advanced security system is enabled for a trading account, to use a different computer, it is

necessary for the user to transfer the generated RSA keys into the computer the user intends to use. The

keys represent files with KEY extension and are stored in the /profiles folder.

If either key has been lost or damaged, please report this to support.

Live Update

A live update system (LiveUpdate) is built into the Terminal. It allows the user to be informed and install

newer versions of software. This system is always enabled.

The Terminal checks for new versions of the program when it connects to the server. If a new version

has been discovered, a new window named "Live Update" will appear. The client will be asked to

download the update(s). To download these updates, the "Start" button must be select. The updating

process and the list of files to be downloaded can be observed in this window. After the updates have

been downloaded, the new version of the Terminal will be automatically installed and restarted. Please

note, if there is no connection to the server, the live updating process will not start

Copyright © 2011 Alpari (UK) Ltd, 201 Bishopsgate, London EC2M 3AB, United Kingdom Page 10 of 55

Accounts

To make full use of the Multi Terminal, multiple accounts are needed. Users can apply for live accounts with Alpari here:

https://my.alpari.co.uk/en/openliveaccount/

Users can register for Demo accounts here:

https://my.alpari.co.uk/en/mtdemo/

Please note: User can connect up to 128 live accounts to the Multi Terminal and up to 10 demo accounts.

Copyright © 2011 Alpari (UK) Ltd, 201 Bishopsgate, London EC2M 3AB, United Kingdom Page 11 of 55

User Interface

The Terminal consists of six windows/option menus from which the user can make use of the function available.

Main Menu

The main menu of the Terminal is located under the program heading and represents a set of sub-menus.

The main menu consists of File, Edit, View, Tools, Windows and Help sub menus.

File menu

The File menu contains commands for managing accounts, for printing and saving reports. The following commands are available in the menu:

Connect All: Connect all accounts to the server; Disconnect All: Disconnect all accounts from the server; New Account: Add a new account to the list of managed accounts;

Main Menu Tool bar

Market

Watch

Window

Accounts

Window

Toolbar

Window

Order

Management

Window

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Save: Save the list of orders or accounts history; Print: Print the list of orders or accounts history; Print Preview: Preview before printing; Print Setup: Common print setup; Exit: Exit Multi Terminal.

Connect All

Disconnect

All

New

Account

Save

Print Print

Preview

Print Setup Exit

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Edit Menu

The Edit menu contains find and copy commands. The following commands are available in the menu:

Copy: Copy selected data into clipboard;

Find: search facility according to a given criteria;

Find Next: Continue the search and find next item in according to the given criteria.

View Menu

The View menu contains commands for managing signal windows, toolbar, and the program interface

language. Some of these commands are duplicated in the toolbar. The following commands are

available in the menu:

Languages: Call the sub-menu managing languages of the Terminal. Having selected a desired language,

the user can switch the Terminal interface to this language. For the changes to take effect, the Terminal

must be restarted.

Toolbar: Show or hide the toolbar of the Terminal.

Status Bar: Show or hide a status bar located in the lower part of the Terminal window.

Market Watch: Open/close the "Market Watch" signal window where the current quotes are published.

The window can also be accessed by selecting Ctrl+M or by selecting the market watch button in the

toolbar.

Accounts: Open/close the "Accounts" window where the list of managed accounts is located. The

window can also be accessed by selecting buttons Ctrl+A or by selecting the accounts button in the

toolbar.

Toolbox: open/close the "Toolbox" window. The user can manage signals in this window; look through

the news, emails, and journal. The window can also be accessed by selecting Ctrl+T or by selecting the

toolbox button in the toolbar.

Full Screen: Enable/disable the full screen mode. As soon as this option is enabled, toolbar and status

bar will be disabled and all signal windows will be closed. The Terminal heading, main menu, workspace

remain on the screen. The repeated execution of the command returns the Terminal its initial

appearance. The same action can be performed by F11 button.

Copy

Find

Find Next

Edit

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Tools Menu

The Tools menu contains the only command to open Terminal settings window.

Options: Open the Terminal setting window. The user can set up parameters for connection, trades,

emails, and events in this window. More details can be found in the "Terminal Settings" section. The

Options window can also be called by selecting Ctrl+O or by selecting the options button in the toolbar.

More information on Terminal options is given in the Options section

Window Menu

The Window menu contains commands for switching between order and trade windows.

Orders: Switch to open orders window;

History: Switch to trade history window;

New Order: Switch to new orders window;

Orders History

New

Order

Close

Order

Close By

Multiple

Close By

Pending

Order Modify

Order Delete

Order

Full Screen

Toolbox Accounts

Market

Watch Status Bar

Toolbar

Languages

Options

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Close Order: Switch to close orders window;

Close By: Switch to close by orders window;

Multiple Close By: Switch to multiple close by orders window;

Pending Order: Switch to placing pending orders window;

Modify Order: Switch to modifying orders window;

Delete Order: Switch to deleting pending orders window;

Help Menu

The Help menu is auxiliary. Execution of the menu commands does not influence the Terminal operation

in any way. The user can do the following from this menu:

Help Topics: Open the built-in help files. All settings and functions of the Multi Terminal are described in

it. F1 button performs the same action.

About: Opens the "About..." window where the user can find information about the company, its

contact details, along with the Terminal version. This can be useful if any trouble shooting is need

Help

Topics

About

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Toolbar

The main commands used in the Terminal are duplicated in the toolbar in the form of buttons. Normally,

the toolbar is placed under the main menu, but it can easily be moved to any program window area.

Toolbar can be shown or hidden by the "View — Toolbar" menu command. The Toolbar is customizable;

it allows placing necessary, often used commands within. To set up a toolbar, the user has to open its

context menu (right mouse-button click) and execute the "Customize..." command.

The following commands are available in the toolbar:

Connect All: Connect all accounts to the server;

Disconnect All: Disconnect all accounts from the server;

New Account: Add a new account to the list of managed accounts;

Save: Save the list of orders or accounts history;

Print: Print the list of orders or accounts history;

Print Preview: Preview before printing;

Find: Finding a list element according to the given criterion;

Find Next: Continue the search and find the next list element.

Market Watch: Open/close the "Market Watch" signal window.

Accounts: Open/close the "Accounts" window.

Toolbox: Open/close the "Toolbox" window.

Full Screen: Enable/disable the full screen mode.

Options: Open the Terminal setting window.

Help Topics: Opens the built-in help files

Accounts Help

Connect

All

Disconnect

All

Add New

Account

Add New

Account

Tool Box Print/Print

Preview

Full

Screen

Find/ Find

Next

Save

Account

Options

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Market Watch

Symbols, for which the Terminal gets quotes from the server, are listed in the "Market Watch" window.

The data is represented in this window as a table. The "Symbol" field contains the symbol name; the

fields of "Bid", "Ask", and "Time" show the corresponding prices. Values of the "Maximum" and

"Minimum" fields are calculated on the basis of price changes within a day. The "Market Watch" window

can be opened/closed by selecting Ctrl+M, or by the "View — Market Watch" menu command.

Market

Watch

Tick

Chart

Hide

Hide All

Show All

Symbols

Auto

Arrange

High/Low

Time

Grid

Popup

Prices

Copyright © 2011 Alpari (UK) Ltd, 201 Bishopsgate, London EC2M 3AB, United Kingdom Page 18 of 55

The "Market Watch" window context menu offers the following options:

Tick Chart: Opens the tick chart of the symbol selected. The tick chart is located directly in the "Market

Watch" window.

Hide: Delete (hide) the symbol from the list. To minimize the traffic, it is recommended to hide unused

symbols from the quotes window using this command or by pressing of the Delete button.

Please note: If there are open positions or pending orders for the symbol, the symbol cannot be deleted.

Hide All: Deletes all symbols from the list. This command does not apply to symbols for which there are

open positions.

Show All: Show the list of all available securities. After this command has been executed, quotes will

income for all these symbols.

Symbols: Symbols are grouped in the window according to their types. The "Show Symbol" command

allows to add necessary symbols to the quotes window, and that of "Hide Symbol" — to delete a symbol

from it. The "Properties" window command allows to view the symbol parameters (spread, digits, stops

level, etc.).

High/Low: Add the highest and the lowest values of the daily price to the quotes displayed.

Time: Show time of incoming quotes.

Auto Arrange: Automatic arranging of columns when changing the window size. Auto Arrange can also

be enabled by pressing A;

Grid: Show/hide the grid separating columns. The grid can also be shown by selecting G;

Popup Prices : Opens an additional quotes window. The list of symbols in this window is the same as

that in the "Market Watch" window at the moment of the command execution. This means that changes

in the symbol list in the "Market Watch" window do not influence that in the "Popup Prices". In the

context menu of this window, there are commands allowing setting up data displaying parameters,

enable the full screen mode, or locate the window over all others.

Copyright © 2011 Alpari (UK) Ltd, 201 Bishopsgate, London EC2M 3AB, United Kingdom Page 19 of 55

Terminal Settings

The Multi Terminal core functions can be set up by selecting options within Tools.

Once ‘Options’ is selected a window will appear with the following tabs:

Server: Here, users can set up parameters of connections to the server, configure of the use of proxy

servers and data Centres, as well as enable news.

Trade: Here, users can set parameters of opening new orders by default. They include the symbol the

user intends to trade, the amount of lots, lots allocation mode, and deviation;

Email: Here, users can set up email parameters.

Events: Here, users can set up sounds to accompany events in the system. Users can select sounds for

Terminal connection/disconnection, email, Terminal time out along with price re-quote.

Tools

Options

Copyright © 2011 Alpari (UK) Ltd, 201 Bishopsgate, London EC2M 3AB, United Kingdom Page 20 of 55

Options (Detailed)

Servers

In order to function, the Multi Terminal is fed data continuously from the incoming server. If a Terminal

does not receive quotes the user will not be able to trade. The Server tab contains settings of the server

connection.

It is necessary to select one of available servers from this list. The Multi Terminal is bound to Alpari

servers, meaning only the servers shown can be selected.

Data Centre (access points)

Date Centres are a part of the trading platform and represent specialized proxy servers. They allow

saving common traffic: the same quotes and news are given to several Terminals at the same time.

Access points are located between the server and a Terminal. One server can have several access points

through which all traders will connect to it. After a Terminal has been installed, connection to data

centres is set up automatically. It is highly recommended not to change anything in this window.

Incorrect settings of connections to Data Centres can be the reason for no connection between the

Terminal and the server.

Server

Tab

Server

Options

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To manually enter settings of access points, the Data Centre auto configuration option must be disabled.

The must enter the correct IP address along with port number in the Data Centre field. The settings

must be checked by pressing the "Test" button located to the left of this field. If settings are correct, the

corresponding message will appear. After that, it will be possible to start working. If an error message

appears, please ensure all the data is entered correctly.

Proxy Server Connection

A proxy server is an intermediate between the trader's computer and the trading server. It is mostly

used by internet providers or by local networks. If a connection problem occurs, you should turn to your

systems administrator or to the internet provider. If a proxy is used, the Terminal must be set up in a

corresponding way. Setting of "Enable proxy server" checkbox will enable proxy server support and

activate the "Proxy..." button. Pressing of this button will open the window where proxy server

parameters should be specified (these data can be given by the system administrator or the internet

provider):

Server: Proxy server address and type (HTTP, SOCKS5, or SOCKS4);

Login: A user login for access to the proxy server. If login is not needed, this field must remain

empty;

Password: A password for access to the proxy server. If password is not needed, this field must

remain empty.

After the parameters have been specified, it is recommended to press the "Test" button to check how

the settings work. If they have been tested successfully, the "OK" button must be selected in order to

make the settings effective. Error message occur if the proxy server was set up incorrectly. Here please

refer to the system administrator or internet provider.

Data

Centre

Copyright © 2011 Alpari (UK) Ltd, 201 Bishopsgate, London EC2M 3AB, United Kingdom Page 22 of 55

Personal data

When adding accounts it is necessary to specify login (account number) and password. After an account

has been added and if "Keep personal settings and data at start-up" option is enabled, its password will

be stored at the hard disk. When connecting the account to the server, this password will be used to

connect the account automatically. If the option is disabled, a password must be entered manually at

each connection of the account. Also, all personal mail, received by the internal mail system, will be

deleted if the option is disabled.

News

The Terminal allows for news to feed through. News will filter through once a connection is established

with the server.

Copyright © 2011 Alpari (UK) Ltd, 201 Bishopsgate, London EC2M 3AB, United Kingdom Page 23 of 55

Trade Settings used for orders opening are grouped in the Trade tab. Parameters input here facilitate opening

of orders and cannot cause critical changes in the Terminal operation.

Symbol by Default

The "Symbol by default" option allows the user to define the symbol value when a order window is

open. The "Last used" parameter means that the symbol of the latest trade operation will be set

automatically. For the same symbol to be set repeatedly, the "Default" parameter must be enabled, and

the necessary symbol must be chosen from the list.

Lots by Default

The initial amount of lots can be defined ("Lots by default" option): "Last used" is a parameter used in

the previous trade, and "by default" is a constant, manually set value.

Lots Allocation

When placing new orders, it is necessary to specify the total lots allocation for all accounts. The specified

total lots will be distributed among accounts according to the specified lots allocation method:

Predefined volume: It will be necessary to specify manually the lots amount for each

order when placing the order, later this predefined volume will apply at placing orders.

Total volume for each order: The total lots will apply at placing each order.

Equal parts: The total lots will be allocated among all orders in equal parts.

By equity ratio: The total lots will be allocated among orders based on the ratio

between equities of accounts.

By free margin ratio: The total lots will be allocated among orders on the ratio between

free margins of accounts.

Trade

Tab

Symbol by Default

Lots by Default

Lots Allocation

Deviation by

Default

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Please note: When the total volume is allocated between orders on accounts with different deposit

currencies based on equity ratio or free margin ratio, the equity or free margin is adduced to the

Summary Currency that can be chosen in the context menus in the Accounts panel and of the Orders or

History tabs.

The "Lots Allocation" option allows defining the method to allocate lots among accounts at placing

orders: "the last used value" — parameter used in the preceding operation, or "by default" — lots

allocation method defined manually.

Deviation

The symbol price can change within the order time. As a result, the price of the prepared order will not

correspond with the market one, and the position will not be opened. The "Deviation" option helps to

avoid this. Maximum permissible deviation from the value given in the order can be specified in this

field. If prices do not correspond, the program will modify the order by allowing opening a new position.

Copyright © 2011 Alpari (UK) Ltd, 201 Bishopsgate, London EC2M 3AB, United Kingdom Page 25 of 55

Email

In the Email tab, the electronic mailbox is set up. To start setting up of e-mail, the "Enable" must be

enabled and the following fields must be filled out:

SMTP server

This is the address of the SMTP server used and port. The given server will be used for sending

messages. The entry must have the following format "[internet address-server address]:[port number]".

For example, "192.168.0.1:443", where "192.168.0.1" is the server address and "443" is the port

number;

SMTP login: Login to authorize at the mail server;

SMTP password: Authorization password;

From: E-mail address from which messages will be sent;

To: E-mail address to which messages will be sent.

Please note: Only one e-mail address may be specified for either of fields "From" and "To". Several e-

mails given with or without separators will not be accepted.

"Test" sends a test message using the settings specified to test workability. If it has been tested

successfully, the "OK" button must be pressed to apply these settings. If test is unsuccessful, it is

recommended to check all settings and resend the test message.

Email Tab SMTP

server field

SMTP login field

SMTP password

field

From field

To field

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Events

System events signals can be set up in the Terminal (not to be mixed up with alerts). For this to be done,

the "Enable" option must be enabled in the Events tab. A table containing the list of system events and

corresponding actions will become active. System events are:

Connect: Connection to the server. Signal of successful connection to the server;

Disconnect: No connection to the server. Signal of interrupted connection to the server;

Email Notify: Notifying about an incoming mail. If this signal has triggered, it is recommended to check

the "Toolbox — Mailbox" window;

Timeout: A certain time range is predefined for performing trade operations. If this range has been

exceeded for some reason, the operation will not be performed, and this signal will trigger;

OK: Trade operation has been successfully performed. No errors occurred during performing of this

operation;

News: Receiving of news. If this signal has triggered, it is recommended to check the "Toolbox — News"

window;

Re-quote: Price changed during preparation of a trade.

To disable a specific event simply double click on the even name.

Connect field

Disconnect field

Email Notify field

Timeout field

Ok field

News field

Re-Quote

Field

Email Tab

Copyright © 2011 Alpari (UK) Ltd, 201 Bishopsgate, London EC2M 3AB, United Kingdom Page 27 of 55

Client Accounts

Adding Accounts

The Multi Terminal is intended for multi-account management. Accounts that can be managed using the

Terminal are listed in the "Accounts" window. If the user needs to manage one more account, he or she

must add this account into the Terminal. A new account to be managed can be added using the "File —

New Account" menu command, the corresponding button in the toolbar, or using the "New Account"

command of the "Accounts" window context menu.

When adding an account, it is necessary to enter login (account number) in the "New Account" window.

The account password can also be entered.

Please note: If the option of keeping personal details is enabled in the server settings, the entered

password will be stored on the hard disk and used at the next connection to the server. Otherwise, it will

be necessary to enter password manually every time when starting connection.

An account can be deleted from the list of managed accounts using the "Delete Account" command

inthe "Accounts" context menu.

New Account

File

New Account

Login Field

Password Field

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Connecting Accounts

To start managing trade accounts, the user has to connect them to a server. News, quotes, mail

messages start to filter through to the Terminal after connection. The user can connect all accounts to

the server using the "File — Connect All" menu command, the corresponding button in the toolbar, or

the "Connect All Accounts" command of the "Accounts" window context menu. A separate account can

be connected to the server using the "Connect Account" command of the "Accounts" window context

menu.

Please note: The Terminal sets limitations on the amount of demo accounts connected simultaneously.

Up to 10 demo accounts from the list of managed accounts can be connected to the server

simultaneously. For live accounts, the maximal number of simultaneously connected accounts is 128.

The user can disconnect all accounts from the server using the "File — Disconnect All Accounts" menu

command, the corresponding button in the toolbar, or the "Disconnect All Accounts" command of the

"Accounts" window context menu. A separate account can be disconnected from the server using the

"Disconnect Account" command of the "Accounts" window context menu.

Disconnect All

File

Disconnect All

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If there are connected accounts with different deposit currencies, an additional command "Summary

currency" appears in the context menu. It allows choosing the currency that will be used for the

representation of the total result of all accounts; also it affects the calculation of the allocation of the

total volume between orders when opening positions.

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Account Details

After the account has connected to the server, it is possible to view the account details. Account details

can be done by either, double clicking on an account, or by right clicking on an account and then

selecting Account details from the menu.

Account

Details

Orders Time

Type Lots Price S/L T/P Time

Symbol

Price

Swap

GBP

Trades Tab

Right Click for

Menu

Double Left

click to go

directly to

Account

Details

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The "Trade" tab within the window displays the current open positions of the account, the account

balance line and the financial results of open positions, as well as pending orders placed. All trade

operations are displayed as a table containing the following fields (from left to right):

Order: This is a unique ticket number assigned to every trade/order and balance transfer.

Time: Time when the position was opened. The record appears as YYYY.MM.DD HH:MM

(year.month.day hour:minute).

Type: Type of order. There are some types of trade operations available: "Buy" — a long position, "Sell"

— a short position, and pending orders Sell Stop, Sell Limit, Buy Stop and Buy Limit;

Symbol: This field shows the name of the symbol traded.

Lots: The amount of lots used to trade.

Price: Open price of a trade (not to be confused with the current price described below).

S/L: Level of the Stop Loss order placed. If the order is not specified, zero value by default will be

entered in this field

T/P: Level of the Take Profit order placed. If the order is not specified, zero value will be entered in this

field.

Time: Close time of a trade. The record appears as YYYY.MM.DD HH:MM (year.month.day hour:minute).

This field will be empty for open positions and pending orders placed;

Price: The current price of the trade.(not to be confused with the open price of the position described

above) or the close price of a position;

Commission: Any commission charges will be shown in this field.

Taxes: Taxes charged on commission;

Swap: Swap charges are shown in this field;

Profit: This field will show the profit or loss of the trade, if the position is still open the floating p/l will

be shown

Expiration: Expiration time for a pending order. This field must be empty for market orders and for

pending orders, for which the expiration time was not specified.

The profit of positions can be displayed in points, in the term currency or in the deposit currency using

the context menu commands. The account trading history can be requested using the "History"

command of the context menu.

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Security Tab

The "Security" tab in the "Account Details" window allows changing the users password. To change a

password, it is necessary to enter the current password of the account, its new password, then confirm

the new password and press "Change".

Security

New Password

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Open Orders

Currently open positions and pending orders placed are displayed in the "Orders" tab. All trade

operations are shown as a table with the following fields (from left to right):

Order: The operation ticket number. This is the unique number of the trade operation;

Login: Trade Account Login ID;

Time: Time when the position was opened. The record appears as YYYY.MM.DD HH:MM

(year.month.day hour:minute). It is this time when the position was opened;

Type: Type of the trade operation. There are some types of trade operations available: "Buy" — a long

position, "Sell" — a short position, and pending orders Sell Stop, Sell Limit, Buy Stop and Buy Limit;

Symbol: This field shows the name of a security used in a trade operation;

Lots: The amount of lots used in the operation. The minimum amount of lots allowed in operations is

limited by the brokerage company, the maximum — by deposit available;

Orders Tab

Login ID Time Type Symbol Lots Price S/L T/P

Price

Swap

Profit

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Price: Open price of a position (not to be confused with the current price described below). It is this

price at which the position was opened;

S/L: Level of the Stop Loss order placed. If the order is not specified, zero value will be entered in this

field. If the distance between the current price and the Stop Loss level becomes less than or equal to 10

points, this field of the order is coloured red. If the distance shortens to 1 point, it becomes yellow.

T/P: Level of the Take Profit order placed. If the order is not specified, zero value will be entered in this

field. If the distance between the current price and the Take Profit level becomes less than or equal to

10 points then this field of the order is coloured green. If the distance shortens to 1 point, it becomes

yellow.

Commission: Fees charged by the brokerage company for trading operations made are written in this

field;

Taxes: Taxes charged on commission;

Swap: Swaps are fixed in this field;

Profit: The financial result of the trade considering the current price is given in this field. A positive value

means that the trade was profitable; a negative value means that the trade was losing;

Expiration: expiration time for a pending order. This field must be empty for market orders and for

those pending orders, for which the expiration time was not specified.

Comment: the order comment specified at its placing.

The profit of positions can be displayed in points, in the term currency or in the deposit currency using

the context menu commands. The account trading history can be requested using the "History"

command of the context menu or a corresponding button. The "Save" context menu command and the

corresponding button allow saving a report about the account trading as a HTML file.

If there are connected accounts with different deposit currencies, an additional command "Summary

currency" appears in the context menu. It allows choosing the currency that will be used for the

Profit Displayed

Save data

Summary

Currency

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representation of the total result of all accounts; also it affects the calculation of the allocation of the

total volume between the orders when opening positions.

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Trade History

The "History" tab displays closed positions and cancelled pending orders of the account. All trade

operations are displayed as a table with the following fields (from left to right):

Order : The operation ticket number. This is the unique number of the trade operation;

Login: Trade account number;

Open Time: Time when the position was opened. The record appears as YYYY.MM.DD HH:MM

(year.month.day hour:minute). It is this time when the position was opened;

Type: Type of the trade operation. There are some types of trade operations available: "Buy" — a long

position, "Sell" — a short position, and pending orders Sell Stop, Sell Limit, Buy Stop and Buy Limit;

Lots: The amount of lots used in the operation. The minimum amount of lots allowed in operations is

limited by the brokerage company, the maximum — by deposit available;

Symbol: This field shows the name of security that is used in the trade operation;

Price: Open price of the position (not to be confused with the current price described below). It is this

price at which the position was opened;

S/L: Level of the Stop Loss order placed. If the order is not placed, zero value will be entered in this field.

If an order was closed by Stop Loss, this field has a red background. The user can find more details about

order management in the corresponding section;

T/P: Level of the Take Profit order placed. If the order is not placed, zero value will be entered in this

field. If an order was closed by Take Profit, this field has a green background. The user can find more

details about order management in the corresponding section;

History

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Close Time: Time of closing a position or time of pending order deletion. The record appears as

YYYY.MM.DD HH:MM (year.month.day hour:minute);

Price: Closing price of the position;

Commission: Fees charged by the brokerage company for trading operations made are written in this

field;

Taxes: Taxes charged on commission;

Swap: Swaps are fixed in this field;

Profit: The financial result of the trade considering the current price is given in this field. A positive value

means that the trade was profitable, a negative value means that the trade was losing;

Expiration: Expiration time for a pending order. This field must be empty for market orders and for

those pending orders, for which the expiration time was not specified.

Comment: The order comment specified at its placing.

The profit of positions can be displayed in points, in the term currency or in the deposit currency using

the context menu commands. The account trading history can be requested using the "History"

command of the context menu or a corresponding button. The "Save " context menu command and the

corresponding button allow saving a report about the account trading as a HTML file. Using the

corresponding commands of the context menu, the user can request for the accounts trading histories

for various periods. The chosen period also affects reports that are saved using the corresponding

command mentioned above.

If there are connected accounts with different deposit currencies, an additional command "Summary

currency" appears in the context menu. It allows choosing the currency that will be used for the

representation of the total result of all accounts; also it affects the calculation of the allocation of the

total volume between the orders when opening positions.

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Trading

Order Types

Users can control and manage open/close orders/positions through several types of orders. The following orders can be used in the Terminal: Market order, Pending order, Stop Loss and Take Profit.

Market Order

Market order is an order to buy or sell a financial instrument at the current price. Execution of this order results in opening a trade position. Financial instruments are bought at ASK price and sold at BID price. Stop Loss and Take Profit orders (described below) can be attached to a market order. Execution mode of market orders depends on the security traded.

Pending Order

A Pending order is an order that allows the user to buy or sell a symbol at a pre-defined price in the future. This type of orders is used for opening a trade position provided the future quotes reach the pre-defined level. There are four types of pending orders available in the Terminal:

Buy Limit: Buy provided the future "ASK" price is equal to the pre-defined value. The current price level is higher than the value of the placed order. Orders of this type are usually placed in anticipation of that the symbol price, having fallen to a certain level, will increase;

Buy Stop: Buy provided the future "ASK" price is equal to the pre-defined value. The current price level is lower than the value of the placed order. Orders of this type are usually placed in anticipation of that the symbol price, having reached a certain level, will keep on increasing;

Sell Limit: Sell provided the future "BID" price is equal to the pre-defined value. The current price level is lower than the value of the placed order. Orders of this type are usually placed in anticipation of that the symbol price, having increased to a certain level, will fall;

Sell Stop: Sell provided the future "BID" price is equal to the pre-defined value. The current price level is higher than the value of the placed order. Orders of this type are usually placed in anticipation of that the symbol price, having reached a certain level, will keep on falling.

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Stop Losses and Take Profits can be attached to a pending order. After a pending order has triggered, its Stop Loss and Take Profit levels will be attached to the open position automatically.

Stop Loss

This order is used for minimizing losses if the symbol price has started to move in an unprofitable direction. If the symbol price reaches this level, the position will be closed automatically. The Multi Terminal checks long positions with the BID price for the meeting of this order provisions, and it does with ASK price for short positions.

Take Profit

Take Profit order is intended for gaining profit when the symbol price has reached a certain level. Execution of this order results in closing a position. MT4 checks long positions with BID price for meeting of this order provisions, and it does with ASK price for short positions.

Please note: Stop loss and Take profit orders can only be set for existing open orders.

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Types of Execution

There are three order execution modes in the Multi Terminal:

Instant Execution

In this mode the order is executed at the price offered on screen, if the price is valid it will be executed, if not the user will be re-quoted.

Request Execution

In this mode high volume orders will be request executed.

Execution by Market

In this order execution mode, there are no re quotes, when the user either opens or closes a position the order will be executed at the best price available.

Please note: The price may sometimes differ from the price seen on the platform as the price may have moved from the last market snapshot or the key desired volume maybe larger than the best tradable Bid/Offer.

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Trade Orders

New Order

Opening of a position or entering the market is the initial buying or selling of a certain volume of the traded security. A position will be opened both at execution of a market order and at automated execution of a pending order.

Market Order

Positions can be opened by double clicking the desired financial instrument in the market watch. Positions for all or some of the managed accounts can be opened in this tab. Every connected account is represented in a list. If the user does not want to open a position for a particular account the account must be un-flagged

Double click on

desired Instrument

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When opening positions, it is necessary to specify their details:

Symbol: The symbol the user desires to trade

Stop Loss: Stop Loss order level (optional).

Take Profit: Take Profit order level (optional).

Please note: Zero values in the Stop Loss and Take Profit fields will mean that no stop loss or take profit orders will be place. Also if the Take Profit or Stop Loss levels are too close to the market the order will not be placed.

Comment: Non-obligatory comment. Its length may not exceed 25 characters. After the position has been opened, the comment cannot be changed.

Total Volume: Total volume (total amount of lots) of trades in accounts. The total volume is allocated among accounts according to the preset volume allocation method.

Lots Allocation: method of the total volume allocation among accounts:

Predefined volume: The predefined volume will be used at placing orders. It will be necessary to specify manually the lots amount for each order by double-clicking in the "Volume" field, later this predefined volume will apply at placing orders.

Total volume for each order: the total volume will be used at placing of every order.

Equal parts: the total volume will be allocated among all orders in equal parts.

New Order

Window

Symbol

Account

List

Stop Loss Take Profit

Total

Volume

Client

check

box

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On equity ratio: the total volume will be allocated among orders according to the accounts equity ratio.

On free margin ratio: the total volume will be allocated among orders according to the accounts free margin ratio.

Please note: When the total volume is allocated between orders on accounts with different deposit currencies based on equity ratio or free margin ratio, the equity or free margin are adduced to the summary currency that can be chosen in the context menus of the accounts panel and of the Orders or History tabs.

Maximum deviation from quoted price: the maximum deviation value given in points. If the user is re-quoted, the new price deviation from the previously quoted price is calculated. If this deviation is less or equal to the preset parameter, the order will be executed at the new price without any further notifications.

Please note: The deviation in placing orders is only used in the Instant Execution mode.

After all necessary fields have been filled, the user has to specify whether he/she wants to buy or sell. This can be done by selecting either the buy button or the sell button.

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Pending Orders

To open a position using a pending order, it is necessary to place it as described in the "Pending Order" section. If the current prices comply with the order condition, the pending order will be executed automatically, i.e. a new trade position will be opened. If Stop Loss and Take Profit orders were attached to the pending order, they will be automatically attached to the newly opened position.

Close Order

Users who desire to close an open position can do by selecting the close tab then selecting the financial instrument they wish to close in the symbol field. When selecting the close tab, all open positions will be ticked by default. Please note: To close a particular position the user must ensure it is ticked and positions that the user wants to remain open are un-ticked.

Pending Tab

Selected

positions

to close

Close Tab

Symbol

Close

Position

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Please note: In request execution mode, the proposed quotes will only be active for a few seconds. If no

decision is made during this time the user will have to try closing the position again. The Multi Terminal

allows partial close of the open position. Users can define the value by selecting a smaller volume size

than the current open volume.

Note: When changing volume size for partial closure, please remember to hit the ENTER key to apply

changes.

Close by Order

An opposite position on the same financial instrument is considered as counter position to the given one.

Counter positions can be closed using the "Close By" tab. In this tab, the user can close a position by a counter position for all or selected accounts managed. Each connected account, for which there are open counter positions, is represented as a list. Any position the User desires to remain open should be un-ticked in the list. The position to be closed must be first selected in the account list. The user then needs to check a counter position in the list of opposite positions and select "Close".

If counter positions have different amounts of volume, the two positions will net and any outstanding volume will remain open. The volume (the amount of lots) of this position will be the difference between volumes of positions just closed. The direction (short or long) and the open price of this new position will be equal to the greater (in volume) of positions closed.

Close By Tab

Open position Counter Positions

Account List

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Multiple Close By Order

Multiple closing of several counter positions allows closing more than two counter positions for one symbol simultaneously.

Several counter positions will be closed using the "Multiple Close By" tab. Counter positions for all or some of the managed accounts can be closed in this tab. Every connected account that has open counter positions and every open position are represented in an account list. If there is no need to close positions for an account, this account line must be un-ticked in the list. To close counter positions for a symbol, the user must select “Multiple Close By".

If the difference between counter positions volume sums is not equal to zero, the trade will result in opening a new position with the volume equal to this difference. The newly opened position will further participate in multiple close, but according to its open time (earlier orders are closed at first). And so on until either all positions are closed or the last resulting position is opened.

Multiple

Close By Tab

Account List

Open Positions

Multiple

Close By

(Close All)

Multiple Close By

(Close open

positions in

account)

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Pending Order

Pending orders can be placed using the "Pending" tab. Pending orders for all or some of the managed accounts can be placed using this tab. Every connected account is represented in an account list. If there is no need to place a pending order for an account, this account must be unchecked in the table.

At placing pending orders, it is necessary to specify their details:

Symbol: The financial instrument, for which pending orders are placed.

Stop Loss: Stop Loss order level (optional).

Take Profit: Take Profit order level (optional).

Please note: Zero values in the Stop Loss and Take Profit order fields will mean that the order are not will not be placed.

Comment: Non-obligatory comment. Its length may not exceed 25 characters. After the position is opened, the comment cannot be changed.

Total Volume: Total volume (total amount of lots) of trades in accounts. The total volume is allocated among accounts according to the preset volume allocation method.

Lots Allocation: Method of the total volume allocation among accounts:

Predefined volume: The predefined volume used when placing orders. It will be necessary to specify manually the lots amount for each order by double-clicking in the "Volume" field; later this predefined volume will apply in orders placed.

Total volume for each order: The total volume will be used at placing of every order.

Equal parts: The total volume will be allocated among all orders in equal parts.

On equity ratio: The total volume will be allocated among orders according to the accounts equity ratio.

Type

Take Profit

Pending

Tab

Place for

all

accounts

Symbol

Stop Loss

Total

Volume

Open price

Place for

individual

accounts

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On free margin ratio: The total volume will be allocated among orders according to the accounts free margin ratio.

Please note: When the total volume is allocated between orders on accounts with different deposit currencies based on equity ratio or free margin ratio, the equity or free margin are adduced to the Summary Currency that can be chosen in the context menus of the Accounts panel and of the Orders or History tabs.

Open Price: price level, at which the order must trigger.

Type: type of the pending order: Buy Limit, Buy Stop, Sell Limit, or Sell Stop.

Expiry: set the time period, within which the order is valid (optional). If the order does not trigger until

this time, it will be deleted automatically. The expiry time set must be at a minimum of ten minutes

away from time the order is set.

Modifying an Order

Orders can be modified by selecting the modify tab. Here the User can change the stop loss, take profit

and open price along with expiry of the pending order.

Modify Tab Modify

Individually

Modify All

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Delete Order

Users can delete orders placed by selecting the delete tab. Here all orders will be listed. Users can select to delete all orders, or choose to delete individual orders.

Delete Tab Delete

Orders

Individually

Delete all

Orders

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News

The list of incoming news is stored in the "News" tab. The news topics are represented as a table and

arranged according to the incoming time. The news incoming time, its topic and category are published

in the table. This list is updated automatically at incoming of the latest news.

The following commands are available in the context menu:

View: view selected news. The user can also read news by double-click with the left mouse button on

the topic;

Category: Show/hide the "Category" column;

Auto Arrange: Automatic arrangement of columns when changing a window size;

Grid: Show/hide grid to separate columns.

The "Enable news” option in the option window has to be has to be enabled in order for the news tab to

function.

News Tab

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Alerts

Users can set alerts via the alerts tab. The alerts can be set using specific conditions meaning any alerts

set by the user will only trigger if the conditions placed are met.

Alerts Tab

Create

Alert Tab

Enable

Action

Symbol

Source

Timeout

Condition Value

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The following condition fields have to be filled in order to set an alert:

Enable: alert on/off. When the alert is off, it is not deleted, but it will stop functioning. This option is

similar to the "Enable On/Off" context menu command and pressing of the Space key;

Action: assign an action to be performed when an event happens: play a sound, run a file, or send an

email. When playing a sound or running a file, one should specify the corresponding files. At sending a

message, one should specify the topic and text of the message;

Symbol: the financial instrument the user desires an alert for;

Condition: Condition ("Time=", "Bid<", "Bid>", "Ask<", "Ask>") under which the alert will trigger;

Value: Check the value of the condition. If the symbol price is equal to this value, the alert will trigger;

Source: The alert. When a sound is played or a file is run, one should specify the path to the

corresponding file. When a message is sent by email, one should input the message. It must be noted

that one should set up email parameters for sending message;

Timeout: the length in time for the alert

Maximum iterations: maximum amount of times the alert triggering repeats.

Alerts Management

User can modify alerts by either double clicking on the alert set, alternatively alerts can be deleted by

bringing up the alerts menu by a left click on the alert.

Modify

Delete

Enable

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Mailbox

The "Mailbox" is intended for working with the internal mailing system. It is in this window of the

"Toolbox" where all messages that are sent to the Terminal are stored. They are represented as a table

with the following fields:

Time: The time the email was received;

To: The login of recipient;

From: The sender name;

Subject: The subject of the message.

Using a double-click of the left mouse button on the necessary message or the "View" context menu

command, the user can view the content of the selected message. If the user right clicks on the message

a menu will appear. Here the user can delete a message using the "Delete" command, alternatively the

user can create a new message from this menu.

Time To From Subject

Mailbox

Create

View

Delete

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Journal

All operations and events performed are written to special statistics journals that are represented as

text files. The "Journal" section of the "Toolbox" window allows viewing these entries. The information

is represented in the form of the table containing the following fields:

Time: the date and time of an event;

Message: the description of an event.

Only current day entries are presented in the journal. In order to view earlier entries the user must right

click on an entry and select the open option present in the menu.

From the menu users can also copy an entry.

Time Message

Journal

Copy

Open

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