MICROSOFT UNIFIED COMMUNICATIONS

INTERESTING STATISTICS ABOUT UC

• Hosted UC upfront per user costs are about $350 vs. On-premise UC solution of $2000.

• According Forrester 71% of firms surveyed are interested in buying UC as a managed service.

• According to a study done by Edge Strategies, 72% of customers would prefer to buy UC from their telephony provider.

WHAT IS UNIFIED COMMUNICATIONS?

Alteva Hosted Unified Communication services are comprised of four components:

Hosted VoIP Hosted OCS, including LiveMeeting Hosted Voice-Enabled Exchange Hosted SharePoint

WHAT IS UNIFIED COMMUNICATIONS?

It’s pretty simple—business doesn’t happen today without e-mail, calendaring, and real-time collaboration tools. While many small- and medium-sized businesses want enterprise-class solutions, they also want to avoid the cost and effort of deploying and managing their own VOIP, messaging and collaboration infrastructure.

Alteva’s Innovative Platform is built on Carrier Grade Broadsoft HD VOIP infrastructure and Microsoft Exchange Server, Windows SharePoint Services, and Microsoft Office Communication Server, Microsoft Hosted Messaging and Collaboration (HMC) sets the standard for quality, security, reliability, and scalability.

PLATFORM INTEGRATION MAP

INTEGRATED COMMUNICATION SERVICES

MICROSOFT EXCHANGE FUNCTIONALITY

Exchange allows you to access email and calendaring from many sources, directly connect from your desktop with Outlook, access via web OWA, or access on your Mobile phone with Outlook Mobile.

MICROSOFT OCS DESKTOP CLIENT

Install Microsoft OCS client on your PC. Collaborate with everyone in your organization through chat. See presence, add the Enterprise Voice and expand the capabilities of presence to include Voice, click to call, chat, share your desktop or have a video call.

Sign in to OCS

Chat with anyone in your

organization

MICROSOFT OCS WEB ACCESSFrom any PC you can login to Microsoft WEB OCS by typing webocs.completeuc.com into a browser on any PC in the world. Same rich functionality and collaboration without installing software. Use OWA and OCSWA when working remotely.

OUTLOOK VOICE ACCESS

At the heart of the Alteva and Microsoft Exchange Integration is Outlook Voice Access. Call into your unified communications mail box and speak your commands to an interactive voice response system. Schedule a meeting, listen to voicemail and email. Unlock the Power of UC.

Please say Voice mail

email or calendar

Say voice mailto listen

to voice mail

Say Email toListen to your

Email messagesvia text to speech

Say calendarto listen to appts.

schedule appts. andsend a late msg. to meeting attendants

WINDOWS SHAREPOINT SERVICES

SharePoint allows users to share documents across teams or organizations. It creates one place to centralize, organize, collaborate, share and edit documents from Outlook or the SharePoint web portal.

MICROSOFT LIVE MEETING

Schedule a sales presentation, web meeting, team collaboration or training right from Outlook. Save time and money eliminate WebEx fees Collaborate & Communicate.

Share your Desktop, Applications, Live video, record meeting, conduct surveysCollaborate, InnovateCommunicate

Control all features of the Alteva system from a simple-to-use toolbar right in Outlook, Internet Explorer or Firefox. No need to login to the Alteva Portal if you use the toolbar. Make, answer and transfer calls.

ALTEVA ENTERPRISE TOOLBAR FOR OUTLOOK, INTERNET EXPLORER OR

FIREFOX

ALTEVA ENTERPRISE TOOLBAR FOR OUTLOOK, INTERNET EXPLORER OR

FIREFOX

See your company, personal directory, call history. Click to dial contacts in or outside of your organization. Simple, easy way to manage your calls and your phone.

ALTEVA HOSTED UNIFIED COMMUNICATIONS

• Cost of Required Equipment• Infrastructure Upgrade Expenses• Toll and LD Expenses• Administrative/IT Support Expenses• Hosted UC is a “GREEN APPLICATION”

• Power/Space Expenses• Lifecycle Upgrade Expenses• New Application Benefits• Ease of Deployment

Feature rich collaboration allows us to deliver an easy to use fully unified collaboration suite to our customers.

TCO Items to be Considered:

WHY ALTEVA & MICROSOFT UC?

• Small and Large Companies need to get more out of IT – With smaller IT investments budgets– The flexibility to scale IT up and down – With less risk but high security and privacy

• Hosting is a great way to buy, deploy and consume IT solutions because it offers– Pay-as-you-go cost structure (per user per month)– No large upfront IT investment– Managed by professionals with resources needed– Flexibility to add/remove users/applications to exactly

fit the business needs– Cut deployment time by 75% and management time by

90%

WHY CUSTOMERS BUY COLLABORATION

49%

Best candidates have multiple needs. 68% prefer a single source for their HMC and mobility Solutions. This is particularly true for Best UC potential Candidates.

47% 41%

WHY CUSTOMERS BUY COLLABORATION

42% of all decision makers indicated that they would consider paying for HMC mobility features. •Push mail + data back up + device deletion•Those who are currently using PUSH email are

more likely (52%) than others (38%).

UM users currently receiving free Push Email would pay between $8 and $12 per month for these services.

Companies with Windows Mobile users are significantly MORE likely to consider HMC than those who do not. •14% of SMBs are “Best Candidates” for HMC, 24%

of SMB companies where a decision influencer uses WM Devices are “Best Candidates”.

ALTEVA UC VALUE PROPOSITION

Alteva can deploy manage and monitor your VOIP and Unified Communications Application.

Alteva can deploy a full suite of unified communications and collaboration in less time, for less money.

Cloud-based technologies allow companies to serve their customers better.

Alteva allows customer to concentrate on their business and not their communications systems.

QUESTIONS?