7/31/2019 ALZ Current Resume 2012

1/3

Alicia L. Zeigler, Columbia, SC 29209 Phone: 803-728-1290 Email: alennazeigler@gmail.com

OBJECTIVE and QUALIFICATIONS: To pursue a career in a position that offers a stimulating and challenging environment,capable of putting my diverse and unique employment history to productive and profitable use. My experience has allowed me

the opportunity to improve on and master the skills that I have attained from educational facilities and previous employers alike.

*Management-I posses a solid background in planning and executing problem solving strategies. I am a hands-on manager withhighly developed negotiating and sales skill. I am equally strong in creating and staying under budgets.

*Team Builder- I am a decisive team leader /player with extensive experience in recruiting and training teams. I have createdseveral strong teams of employees who will continue to improve and excel in their overall work performance.

*Communication- Ive proven to be a persuasive communicator, with well-developed presentation and closing skills. I considermyself very outgoing, and able to develop productive relationships with colleagues, customers, and staff at all levels of

employment.

EMPLOYMENT:

2008Present Agency Director, FFS Model and Talent Agency (Salary + Commission)Since becoming Agency Director for FFS Model and Talent Agency, it has grown to a roster of over 80 models and actors and

has been hired by the likes of CBS College Sports, Touch Stone Pictures, Army Wives, Homeland, Tyler Perry Studios, VampireDiaries, Elite Marketing, Artemis, Little Red Wagon, Budweiser, and many others. Under my direction, along with our amazing

team of instructors, FFS has been voted best in Columbia 2010 and 2011. FFS has increased the fashion and talent scene inColumbia SC immensely by helping to establish sister organizations such as: The Columbia Fashion Alliance, Wink Magazine

and Columbia Style Week. My duties at FFS include: talent scouting, booking assignments, negotiating rates with clients,contract reviews, marketing talent to potential clients, training and development of talent and staff, scheduling workshops andshoots for talent, bookkeeping, employee/talent retention, organizing large productions, hosting casting calls, establishing and

maintaining our social media presence and more. I have instructed talent in the following areas: runway coaching, acting, publicspeaking, self esteem, hair/makeup/skin care, wardrobe styling, auditioning skills, etc. This experience has been very rewarding.While many of my responsibilities are the same each day, new situations, clients, talent, and assignments keep our environment

fresh and exciting and require me to be able to adapt to an ever changing industry.

20072009 Guest Services Representative and Night Auditor, Sleep Inn and Comfort Inn and Suites Choice Hotels (Hourly)As a Night Manager for both hotels, my duties are centered around excellent customer service skills including but not limited to:diffusing and rectifying negative situations and complaints, checking guests in and out of their rooms, and negotiating the bestrates for the hotel and the guests, establishing relationships with corporations and offering them our services for their company

events and staff. My responsibilities also include running end of day reports and going over the days reports and checking for any

errors or mistakes that may have been made in the way of money, credit cards, reservations, cancellations, credit cardauthorizations, answering phones, creating biweekly schedule, etc. No longer on a regular schedule, I remain on staff as standbypersonnel, assisting management when current staff members call out due to emergencies, illness, and during vacations and

holidays at both hotels. (REFERENCE LETTER AVAILABLE UPON REQUEST)

2007-2009 Medical Billing Specialist, Amcol Systems Inc. (Hourly + Commission)My present position required an extensive training period. Here I handle medical insurance filing, medical billing, setting uppayment arrangements for patients, attorneypatient relations (as well as charity assistance for patients who cannot pay theirmedical bills) via an automatic dialer system that calls each patient/answers incoming calls from patients, and automatically

pulls up their accounts for me to assist them. I not only have access to the medical billing portion of each patients account, but Iam also able to log directly into each hospitals patient records department and pull up electronic versions of each patients chartfrom each visit and review and check each patients account with them for accuracy and errors. I began working in the call center

40+ hours per week and have since been approved to work from home 15+ hours per week in the evenings returning customercare emails.

2007 Nutritional Counselor/ Assistant Manager, LA Weight Loss (Hourly + Commission)At LAWL, I started as a part time counselor, and quickly moved up to full time assistant manager. Each day I performed daily

counseling sessions, appointment setting, created weekly product sales, pushed bulk product purchases, answered phones, weeklycare calls to clients, created meal plans and opened and closed the center. I worked daily at two different centers on opposi te

sides of town to assist in re-staffing both centers. Palm Coast Management ended up closing our Forest Drive location as they cutdown to 1 location per city. Reference letter is available upon request. Sadly, the Forest Drive location closed the same year

which is the explanation for my separation. (REFERENCE LETTER AVAILABLE UPON REQUEST)

7/31/2019 ALZ Current Resume 2012

2/3

2005-2007 Asst. Manager/Trainer/Sales Consultant, Ladies Choice Fitness Center (Hourly + Commission)As the ASM, I was responsible for setting 8 appointments to sell per day. I am also to meet a monthly quota of 10,000 per monthgross, 1/3 of which should be cash. I assured this by putting out at least (2) lead boxes producing potential members, calling newmembers within their first 30 days of enrollment to ask about referrals, and setting up corporate accounts with local businesses

that were interested in cross promoting.As a personal trainer, I serviced members by designing an individual workout based on their age and weight and medical

information. I then train them on the proper use of the equipment. I also performed weight and body measurements to help charteach members progress. (REFERENCE LETTER AND SALES RECORDS AVAILABLE UPON REQUEST)

2005 Assistant Manager, River Tracks Caf Inc. DBA Little River Brewing Co (Salary + Bonuses)As the ASM, it was my responsibility to open and close the restaurant, and in between handle a multitude of situations

throughout my shift and beyond. I hired, trained, and retained employees: including the wait staff, and bartenders. I alsomaintained low labor costs, by balancing labor vs. sales vs. profits on an hourly and weekly basis. Additional responsibilities

included ordering and taking inventory of food and bar stock on a consistent basis. I completed bank deposits, booked bands, andlive entertainment, and introduced specialty nights at the bar. (REFERENCE LETTER AVAILABLE UPON REQUEST)

2004 Asst. Manager/ Nutritional & Behavioral Counselor, Healthy Weigh Inc. (Salary + Commission)My position as a counselor kept me pretty busy seeing 5 -15 clients per day, in addition to those who had emergency periods of

weakness and stopped by for some unscheduled encouragement. These client visits included a counseling session, reviewing their

food diaries together, meal planning, weigh- ins, and body testing. I answered phones, filed client information, and recruited newcustomers. I accomplished the latter by going out into the field on my own time, and setting up accounts with local businesses

who wanted to offer weight management services as a benefit to their staff. I was personally responsible for generating between500-5000 dollars monthly in center revenue. I performed opening and closing duties as well as end of day sales totals, profits, and

(daily, weekly, and monthly) sales projections. Phone and mail correspondence were imperative to collect past due balances, aswell as getting former clients excited about returning. My separation for Healthy Weigh was on great terms, and was due to

opportunities for advancement and increased income offered to me by River Tracks Caf DBA Little River Brewing Company.(REFERENCE LETTER AND SALES RECORDS AVAILABLE UPON REQUEST)

Education:2010 -Present Midlands Technical College Columbia, SC

Currently enrolled in online classes, Major Business Management2003-2005 Piedmont Technical College Laurens, SC

Completed levels I and II of Microsoft Office Certification classesCompleted course in Photography

3/2005 Healthy Weigh Inc. Laurens, SCCompleted certification with corporate Dietician to become a Nutritionist

Community/Church Involvement:

2003-2004-Pollworker for US Presidential and Local Elections2004-Volunteer for Walk a Friend Program at local animal shelter

2006- Usher Board worker, Fall Fitness Festival Co-Coordinator.2007- Assistant to Church Secretary, Adjutant to Church Mother, Breast Cancer Walk for Life Team Captain.

2008-Church Choir, State Bible Portrayal Representative, Usher Board, Adjutant to First Lady, Phone Bank and Supportvolunteer for local Campaign Headquarters for US Presidential Election.

2009-Teen Council Board Member, Organized fundraising events for Harvest Hope Food Bank and Sister Care of Columbia2010- Headed UMCOR Haiti Relief Project at Ecclesia COGIC, Judged sorority pageant at University of South Carolina, Board

Member: The Columbia Fashion Alliance2011- Organized fundraising fashion show for The Food Boutique - a local food pantry, organized fundraising fashion show and

clothing drive for Sistercare of Columbia, Charm and Etiquette/Guest Speaker for Benedict College sorority, Fashion WritingSpeaker at Airport High School.

Interests/Hobbies:My interests include: philanthropy, photography, jewelry making, writing/blogging, sewing, public speaking, organizing

activities/events for friends, family or church, and meeting new people.

Skills:

Types 50 WPM, website development, graphic design, social media management, promotional

7/31/2019 ALZ Current Resume 2012

3/3

campaigns, event planning, drafting press releases and other departmental forms, conflict resolution,

payment negotiation, client/employee recruitment/training/retention, working efficiently with minimal tono supervision, employee training and management.

Minimum Salary Requirements:

Hourly/Salary + Commission: Part Time: $12,500 Base Pay Full Time: $25,000 Base PayBonus structure, 401K, Health Insurance, Vacation/Sick Days and Pay negotiable based on the nature of the job.

Availability:

Flexible

REFERENCE LETTERS AND SALES SHEETS FROM PREVIOUS EMPLOYERS AVAILABLE UPON REQUEST