AMD: 13 Million Users. 54 Million page views. AMD.com on SharePoint 2013. Done.Katie Bowman – Web Infrastructure Manager, Marketing Gil Canare – Digital Marketing ManagerMichael Mielke – IT Architecture ManagerBruce Weatherford – Sr. Member of Technical StaffAMD

SPC353

What We’ll Cover Background Features Infrastructure Scalability

Pioneers technology that frees people to push the limits of what is possible

AMD.COMMonthly Stats* 15.3m unique

visitors 21.7m visits 72m page views 7.3m downloads ~10k total pages 13 languages

19%7%

48%

12%13%

North America LATAMEMEA ChinaAPJ

* Source: Adobe Analytics as of Dec 2013

Why Migrate From SharePoint 2007SupportSharePoint 2007 no longer under mainstream support

Limitations Feature set not competitive with current systems

Publishing Content deployment not consistent and taking over an hour

CustomizationCustomizations in system causing support issues

Why SharePoint 2013Cost Significantly lower than investment required for other systems

Team Knowledge and ExperienceDeep expertise on both Marketing and IT teams

Feature List Closely matched our needs and requirements

RelationshipClose existing working relationship with Microsoft

How We Did It Build cross-functional agreement AMD Marketing and IT joint decisions and working teams

Try before you buyTwo weeks at Microsoft Technology Center to review features and capabilities and build proof of concept

Review assumptions and past decisions Examined approach to customizations and content deployment

Developed custom migration toolMigrate select content out of SharePoint 2007 and into SharePoint 2013

Features

What We Used and What We Didn’t Used Managed Navigation

Search Content By Search Web PartVariations

Unused Content Deployment Cross-Site Publishing & Catalogs Design Manager Device Channels SharePoint Apps

Used Feature: Managed Navigation Successes Challenges

Friendly URLs

Separates end-user information architecture from administrative organization

Allows for easy site restructuring

Improved SEO optimization

Does not work OOTB with breadcrumb controlCreated custom control

Displays root site in global navigation

Discovered bug with feature (Fixed by private Microsoft fix in 7 weeks, included in the October 2013 CU)

Used Feature: Search Successes Challenges

Superior search accuracy over SharePoint 2007

Site admins have more control over search configuration than previous versions

Query Rules allow site administrator configuration of promoted results

Wanted more flexibility than OOTB search center provided

Does not support friendly URLs in search navigation (Will be fixed in April 2014 CU *)

Displays draft pages in search navigation, but gives errors when clicked (Will be fixed in April 2014 CU *)

Not enough control over query suggestions

* Source: Microsoft support case

Used Feature: Content by SearchSuccesses Challenges

Replaced most Content Query Web Parts

Queries powerful and flexibleQuery other site collectionsQuery any property

More robust, functional display templates

HUGE TIME SAVER!

Display Templates not well documented at build time

Editing managed properties requires central admin rights

Thorough browser and OS testing required for Display Templates

Used Feature: Variations

SUCCESSES CHALLENGES

Faster and more stable than SharePoint 2007

Propagation settings at variation root

Simpler, selective propagation between variations

Does not support automatic and selective variation simultaneously

Selective acceptance and publishing in target variation

Successes Challenges

Faster and more stable than SharePoint 2007

Simpler, selective propagation to individual variations

Selective acceptance and publishing in target variation

Improved manageability of regional sites and their sizes

Propagation settings at variation root does not allow for different settings at the list and library level

Manual steps required when moving content databases between prod and non-prod environments

Re-usable content not displayed correctly in the Turkish (tr-tr) locale (Will be fixed in April 2014 CU *)

* Source: Microsoft support case

Used Feature: Variations

Unused Feature: Cross-Site Publishing SUCCESSES CHALLENGES

Faster and more stable than SharePoint 2007

Propagation settings at variation root

Simpler, selective propagation between variations

Does not support automatic and selective variation simultaneously

Selective acceptance and publishing in target variation

Challenges Outcome

No preview of unpublished content

Cannot connect to a catalog created in variation

Moving content database between environments requires catalog reconnection and reconfiguration

Did not fit our business processLittle to no multi-use content

Use search queries where needed

Will reevaluate as business needs change

Unused Feature: Catalogs

SUCCESSES CHALLENGES

Faster and more stable than SharePoint 2007

Propagation settings at variation root

Simpler, selective propagation between variations

Does not support automatic and selective variation simultaneously

Selective acceptance and publishing in target variation

Challenges Outcome

Requires at least one managed metadata column to connect

Limited variation support

Cannot have multiple connections to a single catalog

Requires use of cross-site publishing to realize full benefits

Use lists and search queries

Unused Feature: Design Manager

SUCCESSES CHALLENGES

Faster and more stable than SharePoint 2007

Propagation settings at variation root

Simpler, selective propagation between variations

Does not support automatic and selective variation simultaneously

Selective acceptance and publishing in target variation

Challenges Outcome

Design packages include all publishing site columns, content types, page layouts, master pagesCreates problems when uninstalling design package

Automatically applies master page from installed design package

Master page code inserted in page layouts can complicate master page updates

Needs further refinement

Used SharePoint Designer

Unused Feature: Device Channels

SUCCESSES CHALLENGES

Faster and more stable than SharePoint 2007

Propagation settings at variation root

Simpler, selective propagation between variations

Does not support automatic and selective variation simultaneously

Selective acceptance and publishing in target variation

Challenges Outcome

Large, anonymous user base and specific use case does not require custom device channel(s)

User agent strings conflict with Akamai content distribution network rendering

Did not fit our business process

Using responsive web

Infrastructure

Design Approach Referenced Product Line Architecture with

MCS Modified intranet guidance and best practices for external site

requirements Captured requirements and decisions with design documents

Service description Functional specification Build guide Functional testing plan Performance testing plan

Server Configuration SharePoint: 4 Cores, 16GB RAM, Windows Server 2012 Standard SQL: 8 Cores, 32GB RAM, Windows Server 2008 R2 Enterprise

Infrastructure Comparison 2007 2013

Content Deployment Yes No

No. of Farms 6 3

Customizations 18 2

Type of Servers Physical Virtual

Server Tiers 3 4

SharePoint Install and Configuration Manual Automatic

Network Configuration 1 DMZ 4 Transaction Zones

Authentication Internal domain controllersRead-only domain controllers (RODC) in DMZ

SQL ConfigurationSQL Clustering (Active/Passive) AlwaysOn Availability

Content DeploymentLAN DMZ Internet

SharePoint 2007Authoring Farm

SharePoint 2007Production Farm

Customer

AMDContentAuthor

Corporate Domain DMZ Domain

SharePoint 2007Duplicate LAN and DMZ farms (Dev, QA, Prod)Authoring in LAN and content deployed to DMZ

SharePoint 2013Single set of farms (Dev, QA, Prod)Authoring directly in DMZ

LAN DMZ Internet

SharePoint 2013Production Farm

CustomerAMDContentAuthor

Corporate DomainDMZ Domain

Publishing Site Configuration Implemented as 3 web applications

Used AAMs for anonymous and authoring access (ex. support.amd.com and support-auth.amd.com)

Single site collection for each web application

Limited customizations Implemented 2 farm solutions (Literal translations management and

User input form) vs. 18 previously SharePoint Apps not recommended for anonymous sites

Server Tiers and Roles

4 tiers of servers

Front end services Search Back end services Databases

Search Tier – 2 Servers- Admin- Index (one partition, two replicas)- Query Processing

Back End Services Tier – 2 Servers- Search Crawl- Search Content Processing- Analytics- Central Administration- User Profile Synchronization

- User Profile Service- Workflow Management- Distributed Cache- BDC

LAN DMZ Transaction Zones Internet

Customer

AMDContentAuthor

SharePoint Administrator

Database Tier- 3 Availability Groups- Synchronous Mirroring- Windows Server Failover Clustering

Web/Front End Services Tier – 4 Servers- MMS- Translation- Secure Store- State Service

Automated Install And Configuration Documented configuration in detail Automated almost all of our build process

using AutoSPInstaller from Codeplex Install pre-requisites and SharePoint – in parallel and remote mode Install SharePoint Create and configure farm Create and configure web applications Install and configure Services

Used AutoSPInstaller GUI from Codeplex to configure AutoSPInstaller XML file *

* Be careful with version compatibility issues

Post-Installation PowerShell ScriptsScripts

Add farm administrators group accounts

De-provision and reprovision distributed cache server

Recreate usage and health application

Add web applications policies for admin group

Delete default IIS and application pools

Disable certificate revocation list check!

Disable web applications online presence settings

Enable continuous crawl on key content sources

Reduce timing of variation timer jobs

Secure Network Configuration Multiple

Transactions Zones / VLANS

Limited open protocols and ports between zones

Leveraged Read-only Domain Controllers

LAN DMZ Transaction Zones Internet

SharePoint 2013Production Farm

(Corporate Domain)

Customers

AMDContentAuthor

AkamaiCaching and Accleration

Applications Servers

Corporate Domain

Database Servers

SQL Availability Groups(Corporate Domain)

Internet Infrastructure Transaction Zone

DNSSMTPRODC RODC

Load Balancer

Load Balancer

and Custom Redirect

RedirectServers

Configuring Read-Only Domain Controllers Identify Firewall Ports

Add firewall rules to allow connectivity between SharePoint, SQL and RODC 88 (TCP), 135 (TCP), 389 (TCP & UDP), 445 (TCP), 5722 (TCP), 49152-65535

(TCP/Dynamic Ports)

Configure Active Directory Create AD subnets for each subnet where the SharePoint and related SQL

servers reside Create AD site that contains the two DMZ RODC that serve the SharePoint and

related SQL servers Configure the password replication policy (PRP) for the RODC to cache

SharePoint service accounts SQL service account SharePoint and related SQL server machine accounts

Use nltest/dsgetdc:<domain> to confirm servers are using one of the correct RODCs

Minimal documentation on use with SharePoint http://support.microsoft.com/kb/970612 People picker is unable to resolve users in a trusted forest if the only

domain controller SharePoint can access is read-only.

Unable to let SharePoint manage service accounts

Join servers to domain before switching to RODC

May see a temporary warning message when adding users to SharePoint groups “Sorry, we’re having trouble reaching the server”

Read-Only Domain Controllers Lessons

New option for high availability and disaster recovery Recommended by MCS and supported future DR scenario Replaces disaster recovery options such as mirroring and log shipping Uses Windows Server Failover Clustering (WSFC) services and SQL

Server 2012

TechNet Articles Configure SQL Server 2012 AlwaysOn Availability Groups for SharePoint

2013 http://technet.microsoft.com/en-us/library/jj715261.aspx

Supported high availability and disaster recovery options for SharePoint databases (SharePoint 2013) http://technet.microsoft.com/en-us/library/jj841106.aspx

SQL Server AlwaysOn Availability

Database Availability GroupsGroup Databases

Configuration and Service ApplicationIncludes configuration, central administration content, and service application databases (excluding search applications)

Configuration Central

Administration Content

Secure Store Usage

State Managed

Metadata Taxonomy Machine

Translation

Search ApplicationAll search databases

Search Administration Search Analytics Search Crawl Search Link

Content All web content databases excluding Central Administration content

support.amd.com Content www.amd.com Content search.amd.com Content

Database Implementation

3 Availability Groups Across 2 Virtual Servers

Windows Server Failover Clustering (WSFC) cluster

Node 0A Node 0BSQL Sever Instance SQL Sever Instance

Config, CA and Service Apps availability group

Content Databases availability group

Search Application availability group

Secondary Replica

(RO)

Primary Replica(RW)

Secondary Replica

(RO)

Primary Replica(RW)

Secondary Replica

(RO)

Primary Replica(RW)

Listener NameListener PortListener IPSQL Client Alias

Listener NameListener PortListener IPSQL Client Alias

Listener NameListener PortListener IPSQL Client Alias

Achieving Scalability

Benefits Caches content on cache servers worldwide for optimal global

performance Absorbs majority of static page and content traffic Configurable by page type and page with cache/no-cache and

expiration rules Clear the cache when publishing new pages

Lessons learned Significantly reduces server and network load Complicates troubleshooting May cache errors May require manual cache clears to display content Significant investment based on our usage

Akamai Content Distribution Network

SharePoint caching Enabled blob caching for images, JavaScript, and CSS (visa

AutoSPInstaller) Increased object caching setting from 100 to 200 for lists, site settings,

etc. Set output cache to store page output to 5 minutes globally

IIS compression Enabled dynamic and static compression

Caching and Compression

Plan ahead Determine caching and compression strategy Pay attention to page size implications Be familiar with web developer and debugging tools and techniques

Execute load testing Engage a test professional and determine load test strategy Select load test generation tool and load test suite Create load use cases and identify % of total expected load for each

use case Determine % of load coming from each region or country Determine number of concurrent users for each test run – start small Execute load test Use tool to measure page load times from different locations worldwide

Lessons Learned

Next Steps and Lessons Learned

What Next AMD.comComplete www site migration

Shop.AMD.com Re-architect and migrate where-to-buy site

Partner Portal Set-up external secure infrastructure and migrate partner site

Digital Asset ManagementImplement asset browse, search, & upload functionality

Implement asset browse, search, & upload functionality

Lessons LearnedSimplifyAvoiding customizations significantly reduced time to deploy and issues to address

ManageLeveraging business process to manage complexity instead of system

FocusUsing only the features you need not just because they’re available

ExploreRe-examining previous decisions can result in more optimal results

Implement asset browse, search, & upload functionality

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© 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.