american association of blacks in energy 33 rd annual conference leadership development at southern...
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American Association of Blacks in Energy
33rd Annual Conference
Leadership Development at Southern CompanyMarsha Sampson Johnson
SVP Human Resources and Chief Diversity OfficerMay 20, 2010
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Premier Energy Company Serving the Southeast
Southern Nuclear Southern Power
SouthernLINC Wireless
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Attractive Investment
4.4 million customers
#149 on Fortune 500 list
History of sustainable, predictable growth
Strong financial performance
#1 ranked, nine years in a row, electric service provider in customer satisfaction by ACSI
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Business Results
Southern Style
Competencies
Leadership
Strong Culture 25,000 + employees strong
Long-tenured workforce
Cultural Tenets– Safety & Wellness– Southern Style– Inclusion
2010 Diversity Inc. Top Company– Top 10 Employers for Blacks– One of 25 Noteworthy Companies
2010 Top Military Friendly Companies (9th out of 100)
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Business Results
Southern Style
Competencies
Leadership
Employees: 25,584
Management ≈ 3600
Professional ≈ 8800
Non-Exempt ≈ 5000
Craft Labor ≈ 8000
75% male / 25% female
77% non-minority / 23% minority
Average Service: 18 years
Average Age: 46 years
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Leadership Development – A Business PriorityDrivers
Industry Complexity
ChangingWorkforce
Culture of Inclusion
Recruitment &Retention of Talent
Environmental regulation Infrastructure expansion Cost pressure
Retirements across all levels of leadership Multiple generations working together Female & minority representation
Leveraging differences for innovation Changing employee expectations Increasing rate of change – need rapid response Tightening labor market Realities of a mobile workforce Today’s employees expect development
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Leadership at All Levels
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Development at All Levels
First-Level Managers
Managers of Managers
Executives
Emerging Talent
High potential identification Talent reviews Leadership development programs Projects, assignments, job rotations Internal & external training Coaching & mentoring
Internal leadership training for new managers Leadership development programs Cross-system moves, special assignments/projects Coaching & mentoring
Senior Leadership Development Program (SLDP) University-based leadership training Cross-system moves, special assignments/projects Coaching & mentoring
Leadership training – usually university-based programs System assignments Coaching & mentoring
All Employees Internal & external training (online & classroom) Tuition Reimbursement Program Projects, assignments Coaching & mentoring
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Strong Foundational Skills
- Drive/ambition - Understands organization culture- Strong interpersonal skills - Adapts to change- Presence - Learns and applies new skills- Resilience
Future Role Capability
Demonstrates potential to move to the next leadership level and achieve expectations.
HIGH
POTENTIAL
Distinguished Performance
-Technically competent - Embraces company values- Consistently achieves results over time
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Leadership Competencies
Adapting & Responding to Change
Critical Thinking
Deciding & Initiating Action
Entrepreneurial & Commercial Thinking
Formulating Strategies & Concepts
Leading & Supervising
Persuading & Influencing
Planning & Organizing
Relating & Networking
Cultural Competence
Technical Competence
Delivering Results
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MANAGERIAL LEVEL: First-Level Manager EMPLOYEE: J.K. Sample
Low Low-Mid Mid-Range High-Mid High
COMPETENCIES 1 2 3 4 5 6 7 8 9 10
Adapting & Responding to Change •Critical Thinking •Deciding & Initiating Action •Entrepreneurial & Commercial •Formulating Strategies •Leading & Supervising •Persuading & Influencing •Planning & Organizing •Relating & Networking •
• Blue range is Southern Company benchmark range for first-level manager• Black dots are J.K. Sample’s actual results
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Career & Development Planning Partnership
Development Employee Aspirations
Company Needs
Identify what’s required Assess current capabilities Develop plan to close gaps & leverage strengths
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Putting it All Together
Business Results
Southern Style
Competencies
Leadership
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