america's office source- nashville, tn
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One Source, One ProviderYour Partner to the “Sweet Taste “ of success
Overview
About America’s Office Source(A.O.S.)Product SegmentsDelivery & Customer ServiceOrder ProcessingStrategic Business ReviewsBenefits
America’s Office Source About Us
Founded January 2000 Headquartered in Altamonte Springs, Florida Professional Network of Independent Dealers Located
Throughout the United States AOS has Partnered with over 250 Public and Private
Firms Nationwide. Strategic Buying Partnerships with Companies such as SP Richards, United Stationers, HON, HP, 3M, Acco and Smead
Business Objective “One Source Provider for Service and Distribution of
Office Products to Small and Large Businesses Local and Nationwide”
Product Segments Janitorial Cleaning & Breakroom Custom Print & Stamps Promotional / Branding Products Healthcare Office Furniture “Green” Products
Delivery & Customer Service
Deliveries 44 Distribution Centers Free Next Business Day Delivery Local Desktop Delivery NO Minimum Order Fees NO Delivery Charges Packing Slips Included Notification of Backorders Notification of Delayed Deliveries
Customer Service Experienced OP CSR’s Dedicated CSR Weekly or Monthly
Courtesy Calls
Order ProcessingOnline Ordering
Advanced “Auto Complete” Keyword Search
Advanced Product Sorting Offers Alternative Lower Cost Products Customizable Quick Lists (Public &
Private) Customize What Products can be
Ordered Allocate Order(s) to Specific Budgets Order for Multiple Locations Save Shopping Carts for Later Use Approval Hierarchies Edit User and Account Information Online Returns Add Product Notes/Shopping Cart
Notes Budgeting & Reporting Online Credit Card Payment
Strategic Business Reviews
Strategic Business Reviews Quarterly, Semi Annually, or Annually AOS Performance Service Survey Detailed Analysis of Spending Detailed Analysis of Total Items
Purchased Types of Products (O.E.M. vs.
Proprietary) Top 40 Items Purchased Smart Choice Substitutes Additional Areas for Consolidation
Program Recommendations “Green” Company Suggestions
Benefits of America’s Office Source
Increasing Program Compliance Aggressive Price on Everyday Items
Customized Pricing on Core Items for ALL Locations Increased Purchasing Power
Streamline Purchasing Consolidated Payables Strategic Business Reviews
Ability to Uncover Hidden Hard & Soft Cost Savings Easy Ordering & Returns Dedicated, Knowledgeable & Friendly Support Staff Continued Contact via Phone & Email Marketing
Proactively Managing Customer’s Needs Multiple Product Segments
