amimc v 19 event management 59
TRANSCRIPT
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UNIT I
TypesPlanningProduction
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A public assembly for the
purpose of celebration,education, marketing orreunion
CLASSIFIED ON SIZE, TYPE ANDCONTEXT
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SOCIAL / LIFE
CYCLE: Birthdayparty, Hen / Stagparty, Graduation
day, Bachelor'sparty,Engagement,
Wedding,
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EDUCATION ANDCAREER: likeeducation fair,
job fair,workshop,seminar,debate, contest,
competition
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ENTERTAINMENT:
like Fairs,Festivals, Awardfunctions
Celebrity nights,Beauty Pageants,
Jewelry shows,
Stage shows
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POLITICAL: likePoliticalprocession,
Demonstration, Rally,PoliticalFunctions
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CORPORATE: likeMICE (Meetings,Incentives,Conferences,
Exhibitions), productlaunches, roadshows, buyer-seller
meet
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RELIGIOUS: likeFestivals / Fairs,Processions, Katha,
Pravachan,FUND RAISING/
CAUSE RELATED
Any event can beturned into a fundraising or causerelated event. E.g.: -auctions
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PRODUCT LAUNCHESAnnouncing the
product and placingit in the market
Interactive eventsExclusive party for
select loyalistsWillingness to risk a
novel approach
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THREE CHANGES INFASHION
1.Domestic fashion
gurus2.World fashion
reaching Indian
shores3.Indian fashion
designers in the
west
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THE WORLD OF
MUSICShows go packedElaborate logistics
Revenue fromsponsorships andticket sales
High security
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THE PASSION OFSPORT
Integral part ofsociety
Start of planning
is a function oflevel
100s of people
involved
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Organizationalskills
Technicalknowledge
PublicrelationsSellingAdvertisingCatering
DecorGlamour identityHuman relationsData on Laws and
licensesRisk managementStudy of mediaLogistics
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1. WHY? To enhance your company's
brand image? To increase company's sales? To promote your client's
products / services?
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2. WHAT? Event Name? Event Theme? Event Profile? Guest Profile?
Service Providers? [DJ, anchor,florist, videographer,photographer, make up artist,
performers, decorator, models,
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2. WHAT? (Continued) Food & Beverage Menu Type of Entry? (Ticket, Pass,
Invitation) Entry Fee? Event Highlights? Event Budget?
Obligations? (Dress code?)
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3. WHEN? Target audience convenience /
availability Preferably weekends No clash with other bigger
events
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4. WHO? Organizers? Sponsors?
Partners? Clients? Target audience? (Strength will
be a parameter for several
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5. WHERE? Audience Size
Audience Status Audience
Convenience
Climatic conditions
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6. HOW?
Event Marketing? Event Production?
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FIVEFIVESTEPSSTEPS
DO EVENT
ANALYSISPREPARE EVENT PLAN
TEST MARKET
ORGANISERS, SPONSORS, CLIENTS
EVENT CALENDAR
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FIELDSEvent Quality, Attendees,
Technical, Infrastructure,Procurement, Logistics,Forward / Reverse Information,
Risk, Security, Team handling,
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1. Signage: regular /electronic & Front / backlit
2. LED Display
3. Mobile LED4. Projectors5. Moving Display Units
6. Canopy
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HOARDINGS1.Front lit / Backlit2.Single sided / double
sided
3.Painted4.Poster5.Mono pole
6.Tri-Vision
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1. GUEST SIZE
Size should be just right: Toosmall = discomfort; Too large =expensive
R S V P Better to call up each guest
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2. AUDIENCESTATUS
The venue
MUSTmatchtheir socialstatus
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3. AUDIENCE CONVENIENCE Location Noise ) Check
the Pollution)
neighborhood
Level of hygiene
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4. CLIMATIC CONDITIONS Open air during monsoon /
winter Choose indoors where
possible
Sometimes indoors may evencost less Outdoors allows noise to
travel
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5. VENUE HISTORY Number of past events Staff quality Premises must workfor
you
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1. Pre and Post shipmentservices
2. Liaison with Govt. andorganizations.
3. Cargo import / exportdocumentation
4. ar o warehousin and
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7. Multimodal transportation8. Custom shipping and other
clearances.9. Procurement and resource
management
10.Risk management planOUTSOURCED LOGISTICS
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UNIT II
RiskManagementStress
Management
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Current size of the eventmanagement industry in India isabout Rs 800 crore
Four broad categories: Leisure,
cultural, personal andorganizational.
Industry at a nascent stage and
extremely unorganized
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Rising household incomesCompany incomesCorporate awards and
conferencesTelevision eventsSports eventsReality shows
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Possibility of the actual outcomebeing different from the
expected outcome
DOWNS
IDE
POTE
NTIAL:p
ossib
ility
ofactu
albeing
adve
rseto
expect
ed
results
.
UPSID
EPOTEN
TIAL:
possibilityofactual
bein
gbetterthan
expectedresults..
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CERTAINTY: 100% probability of thehappening or nonhappening of an
event RISK: number of specific, probableoutcomes, but it is not certain as towhich one of them will actually happen
UNCERTAINTY even probable outcomes
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PERIL is a cause of lossHAZARD increases possibility of
a loss or occurrence of anundesired event
Fire is aperil thatmay causeloss.
Inappropriate wiring is ahazard
Risk is thepossibility ofthis loss
EXAMPLE
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SOURCES OF RISK
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ANYTHING CAN GOWRONG
Power failureEquipment failureMedical emergencyBrawlStampedeFireSponsorship
withdrawal
Done
atevery
stag
e
ofthe
event
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ASSOCIATED WITHHuman resource, Finance,Marketing, Qualitymanagement, Attendees, Food
and Beverages management,Programs, Technicalmanagement, Infrastructure,
Logistics, Procurement, Team
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STEP 1:Identify those elements /
activities which carry a riskSTEP 2:Identify risks associated witheach element / activity
EXAMPLECargo loss = logistics managementData loss = information
management
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STEP 3:Determine consequencesseverityELEMENT RISK POSSIBILIT
Y
SEVERITY
InformationManagement
Data loss Low Very High
Data theft High High
Datacorruption
Very High Very High
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STEP 4:
Risk Prioritization: Risks withhigh severity of theconsequences should be handled
first
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STEP 5:
Formulate and implement riskstrategies
Risk Avoidance
Avoid those elements andactivities which could carry arisk
Risk Retention
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STEP 5:Formulate and implement risk
strategies
Risk TransferTransfer the risk to a third party
Risk Reduction
Developing an effective
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STEP 6Monitor risks periodically toupdated or review strategies
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Moderate stress is necessary foroptimum results
Prolonged stress can create
three types of individualproblems
PhysiologicalPsychological
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A Contract is an agreementenforceable by law.An Agreement is a promise or
set of promises
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Parties must be legally
competent to enter into acontract
Made on the free will of the
partiesFREE WILL: WITHOUTThreats or physical forceAny undue influence
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The contract containsconsideration i.e. benefits anddetriments)
The objects and consideration inthe contract are not lawful
either wholly or in parts
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Makes things simpler for the
finance department and allcoordinators
Calendar software with
reminder alerts
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1. Event Manager /Planner
2. Event Coordinator3. Information
Manager4. Logistic Manager
5. Security Manage
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1. Determine the extent to which
event and advertisingobjectives have been achievedNOT IMPORTANT How much people enjoyed the
event
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2. Get feedback from clients/target audience
Exit pass can have the feedbackformRANKING FOR Hospitality Catering Transportation Management Staff behavior
Management Staff Services
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3. With the help of the feedback
form from clients / targetaudience, discuss problemswhich occurred pre, at and
post-event
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3. With the help of the feedback
form from clients / targetaudience, discuss problemswhich occurred pre, at and
post-event
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4. Evaluate the performance ofthe team members and theservice providers
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5. Determine the effectiveness ofyour promotional campaign
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6. Create an event evaluationreport
Actual filled feedback formsfrom clients /target audience
Problems identified and
discussed Solutions to various identified
problems