amimc v 19 event management 59

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    UNIT I

    TypesPlanningProduction

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    A public assembly for the

    purpose of celebration,education, marketing orreunion

    CLASSIFIED ON SIZE, TYPE ANDCONTEXT

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    SOCIAL / LIFE

    CYCLE: Birthdayparty, Hen / Stagparty, Graduation

    day, Bachelor'sparty,Engagement,

    Wedding,

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    EDUCATION ANDCAREER: likeeducation fair,

    job fair,workshop,seminar,debate, contest,

    competition

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    ENTERTAINMENT:

    like Fairs,Festivals, Awardfunctions

    Celebrity nights,Beauty Pageants,

    Jewelry shows,

    Stage shows

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    POLITICAL: likePoliticalprocession,

    Demonstration, Rally,PoliticalFunctions

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    CORPORATE: likeMICE (Meetings,Incentives,Conferences,

    Exhibitions), productlaunches, roadshows, buyer-seller

    meet

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    RELIGIOUS: likeFestivals / Fairs,Processions, Katha,

    Pravachan,FUND RAISING/

    CAUSE RELATED

    Any event can beturned into a fundraising or causerelated event. E.g.: -auctions

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    PRODUCT LAUNCHESAnnouncing the

    product and placingit in the market

    Interactive eventsExclusive party for

    select loyalistsWillingness to risk a

    novel approach

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    THREE CHANGES INFASHION

    1.Domestic fashion

    gurus2.World fashion

    reaching Indian

    shores3.Indian fashion

    designers in the

    west

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    THE WORLD OF

    MUSICShows go packedElaborate logistics

    Revenue fromsponsorships andticket sales

    High security

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    THE PASSION OFSPORT

    Integral part ofsociety

    Start of planning

    is a function oflevel

    100s of people

    involved

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    Organizationalskills

    Technicalknowledge

    PublicrelationsSellingAdvertisingCatering

    DecorGlamour identityHuman relationsData on Laws and

    licensesRisk managementStudy of mediaLogistics

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    1. WHY? To enhance your company's

    brand image? To increase company's sales? To promote your client's

    products / services?

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    2. WHAT? Event Name? Event Theme? Event Profile? Guest Profile?

    Service Providers? [DJ, anchor,florist, videographer,photographer, make up artist,

    performers, decorator, models,

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    2. WHAT? (Continued) Food & Beverage Menu Type of Entry? (Ticket, Pass,

    Invitation) Entry Fee? Event Highlights? Event Budget?

    Obligations? (Dress code?)

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    3. WHEN? Target audience convenience /

    availability Preferably weekends No clash with other bigger

    events

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    4. WHO? Organizers? Sponsors?

    Partners? Clients? Target audience? (Strength will

    be a parameter for several

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    5. WHERE? Audience Size

    Audience Status Audience

    Convenience

    Climatic conditions

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    6. HOW?

    Event Marketing? Event Production?

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    FIVEFIVESTEPSSTEPS

    DO EVENT

    ANALYSISPREPARE EVENT PLAN

    TEST MARKET

    ORGANISERS, SPONSORS, CLIENTS

    EVENT CALENDAR

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    FIELDSEvent Quality, Attendees,

    Technical, Infrastructure,Procurement, Logistics,Forward / Reverse Information,

    Risk, Security, Team handling,

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    1. Signage: regular /electronic & Front / backlit

    2. LED Display

    3. Mobile LED4. Projectors5. Moving Display Units

    6. Canopy

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    HOARDINGS1.Front lit / Backlit2.Single sided / double

    sided

    3.Painted4.Poster5.Mono pole

    6.Tri-Vision

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    1. GUEST SIZE

    Size should be just right: Toosmall = discomfort; Too large =expensive

    R S V P Better to call up each guest

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    2. AUDIENCESTATUS

    The venue

    MUSTmatchtheir socialstatus

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    3. AUDIENCE CONVENIENCE Location Noise ) Check

    the Pollution)

    neighborhood

    Level of hygiene

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    4. CLIMATIC CONDITIONS Open air during monsoon /

    winter Choose indoors where

    possible

    Sometimes indoors may evencost less Outdoors allows noise to

    travel

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    5. VENUE HISTORY Number of past events Staff quality Premises must workfor

    you

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    1. Pre and Post shipmentservices

    2. Liaison with Govt. andorganizations.

    3. Cargo import / exportdocumentation

    4. ar o warehousin and

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    7. Multimodal transportation8. Custom shipping and other

    clearances.9. Procurement and resource

    management

    10.Risk management planOUTSOURCED LOGISTICS

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    UNIT II

    RiskManagementStress

    Management

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    Current size of the eventmanagement industry in India isabout Rs 800 crore

    Four broad categories: Leisure,

    cultural, personal andorganizational.

    Industry at a nascent stage and

    extremely unorganized

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    Rising household incomesCompany incomesCorporate awards and

    conferencesTelevision eventsSports eventsReality shows

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    Possibility of the actual outcomebeing different from the

    expected outcome

    DOWNS

    IDE

    POTE

    NTIAL:p

    ossib

    ility

    ofactu

    albeing

    adve

    rseto

    expect

    ed

    results

    .

    UPSID

    EPOTEN

    TIAL:

    possibilityofactual

    bein

    gbetterthan

    expectedresults..

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    CERTAINTY: 100% probability of thehappening or nonhappening of an

    event RISK: number of specific, probableoutcomes, but it is not certain as towhich one of them will actually happen

    UNCERTAINTY even probable outcomes

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    PERIL is a cause of lossHAZARD increases possibility of

    a loss or occurrence of anundesired event

    Fire is aperil thatmay causeloss.

    Inappropriate wiring is ahazard

    Risk is thepossibility ofthis loss

    EXAMPLE

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    SOURCES OF RISK

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    ANYTHING CAN GOWRONG

    Power failureEquipment failureMedical emergencyBrawlStampedeFireSponsorship

    withdrawal

    Done

    atevery

    stag

    e

    ofthe

    event

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    ASSOCIATED WITHHuman resource, Finance,Marketing, Qualitymanagement, Attendees, Food

    and Beverages management,Programs, Technicalmanagement, Infrastructure,

    Logistics, Procurement, Team

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    STEP 1:Identify those elements /

    activities which carry a riskSTEP 2:Identify risks associated witheach element / activity

    EXAMPLECargo loss = logistics managementData loss = information

    management

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    STEP 3:Determine consequencesseverityELEMENT RISK POSSIBILIT

    Y

    SEVERITY

    InformationManagement

    Data loss Low Very High

    Data theft High High

    Datacorruption

    Very High Very High

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    STEP 4:

    Risk Prioritization: Risks withhigh severity of theconsequences should be handled

    first

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    STEP 5:

    Formulate and implement riskstrategies

    Risk Avoidance

    Avoid those elements andactivities which could carry arisk

    Risk Retention

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    STEP 5:Formulate and implement risk

    strategies

    Risk TransferTransfer the risk to a third party

    Risk Reduction

    Developing an effective

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    STEP 6Monitor risks periodically toupdated or review strategies

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    Moderate stress is necessary foroptimum results

    Prolonged stress can create

    three types of individualproblems

    PhysiologicalPsychological

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    A Contract is an agreementenforceable by law.An Agreement is a promise or

    set of promises

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    Parties must be legally

    competent to enter into acontract

    Made on the free will of the

    partiesFREE WILL: WITHOUTThreats or physical forceAny undue influence

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    The contract containsconsideration i.e. benefits anddetriments)

    The objects and consideration inthe contract are not lawful

    either wholly or in parts

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    Makes things simpler for the

    finance department and allcoordinators

    Calendar software with

    reminder alerts

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    1. Event Manager /Planner

    2. Event Coordinator3. Information

    Manager4. Logistic Manager

    5. Security Manage

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    1. Determine the extent to which

    event and advertisingobjectives have been achievedNOT IMPORTANT How much people enjoyed the

    event

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    2. Get feedback from clients/target audience

    Exit pass can have the feedbackformRANKING FOR Hospitality Catering Transportation Management Staff behavior

    Management Staff Services

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    3. With the help of the feedback

    form from clients / targetaudience, discuss problemswhich occurred pre, at and

    post-event

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    3. With the help of the feedback

    form from clients / targetaudience, discuss problemswhich occurred pre, at and

    post-event

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    4. Evaluate the performance ofthe team members and theservice providers

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    5. Determine the effectiveness ofyour promotional campaign

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    6. Create an event evaluationreport

    Actual filled feedback formsfrom clients /target audience

    Problems identified and

    discussed Solutions to various identified

    problems