© 2010 ibm corporation ibm smarter cities 2012 ferdinando pollice
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© 2010 IBM Corporation
IBM Smarter Cities 2012
Ferdinando Pollice
© 2010 IBM Corporation
Le “Città” sono diventate il cuore del dibattico economico e politico degli ultimi anni.
0
1000
2000
3000
4000
5000
6000
7000
1960 1970 1980 1990 2000 2010 2020 2030 2040 2050 2060
Popula
tion (
mill
ions)
Urban Population Rural Population
Water
Municipalities lose as much as 20% of their
water through leaks.
A blackout in the Northeast of the US affected over 55 million
people.
Transport Energy
A major traffic jam in China caused gridlock for 60 miles
and lasted ten days
Urban population growth expected to continue
The city criticalities, will be stressed even more with the growing population and the aging infrastructure
It’s time to act !
© 2010 IBM Corporation
I building block della strategia “Smart City” poggiano su 3 pilastri
3
Instrument the Physical WorldInstrument the Physical World
New DataNew Data
Interconnect for Business ContextInterconnect for Business Context
Derive Intelligence through Industry-specific AnalyticsDerive Intelligence through Industry-specific Analytics
New InsightsNew Insights
Business Intelligence & Performance Management
Advanced Analytics and Optimization
Event DetectionEvent Detection InvestigationInvestigation Control CenterControl Center
Event: Excess ph detectedDate time: 4/12/10 07:45Location: Location #1Measurement Value: 5.3Investigate MonitorView Details
AdministrationAdministration Daniel G. HernandezProfile Logout
Location 1 pH Monitor
Add Measurement
Add Measurement
Location 1 Temperature (C) Monitor
Location 1 Summary Information
Date Description SeverityType
4/12/10 Ph levels dangerous HighPh High
4/12/10 Temperature freezing MedTemp. Low
Ph levels dangerous HighPh High
Loc # StatusWO #
1 Active111298
1 Closed111200
1 Closed111195
Location 1 Event History
4/12/10
Work Order History
Location 1 Temperature Monitor
Assigned To
C. O’Connor
M. Morneault
J. Shortley
Detail
Detail
Detail
Add Measurement
AssetOptimization
Supply ChainOptimization
Production ProcessOptimization
PhysicalInfrastructure
Il mondo fisico si fonde con quello digitale …generando valore
© 2010 IBM Corporation44
Telefoni e telecamere consnetono di documentare incidenti, danni, criminalità
1 billionRFID tags installate nell’intero eco-sistema
30 billionDelle nuove automobili conterrà dispositivi in grado di registrare informazioni di viaggio
85%
Instrumented Interconnected Intelligent
Oggi siamo in grado di raccogliere informazioni praticamente da ogni cosa
© 2010 IBM Corporation
Public Safety
Government Administration
Education
Healthcare
Transportation
Energy & Utilities
Social Services
Governance
Turismo e Beni Culturali
Una città più intelligente è in grado di interconnettere sistemi e servizi, governandoli in modo integrato e incontrando le esigenze di Cittadino,
Sfide • Crescita popolazione :
• Anziani • Immigrati • Flussi Turistici
• Riduzione risorse • Rischi ambientali
Opportunità • Diffusione tecnologie :
• Mobilità • Rete • Sensori
• Sostenibilità • Federalismo, nuovo codice PA, Fondi Europei
© 2010 IBM Corporation
Tuttavia gli Amministratori cittadini si trovano a lottare giornalmente con esigenze spesso contrapposte
Structural / Tactical Strategical Vision
•Road bumps
•Traffic Congestion
•Pollution
•Aging Infrastructures
•Security
•Citizen’s complain
•Transportation
•Environment
•Citizen Services
•Governance
•Competitiveness
Bottom line it’s a funds and focus contention
VS
© 2010 IBM Corporation77
Nella realtà odierna, lo sviluppo, la pianificazione e la gestione, non può prescindere da un elevato livello di collaborazione tra il Governo, l’Amministrazione Locale e la Comunità
GOVERNMENT
Energy
LaborState
Agriculture
Commerce
Defense
Housing
Justice
Education
Healthcare
Treasury
Transportation
GOVERNMENT
20TH CENTURY GOVERNMENT 21ST CENTURY GOVERNMENTNon-government Organizations
Universities
Private Sector Communities
Other Countriesand Governments
© 2010 IBM Corporation
Una città è costituita da Sistemi interdipendenti e quando parliamo di sostenibilità ambientale questa interazione è ancora più forte. Sarà quindi necessario sviluppare una visione complessiva del problema che includa tutte le componenti : acqua, traffico, energia.
Water
Energy
Chemicals
Carbonemissions
Congestion
Publictransportation Smart home
Carbonemissions
Energysources
Energy grid
Energy
Noisepollution
Smart waterL’impiego di tecnologie per il monitoraggio e la gestione consente di ottimizzare la disponibilità, la distribuzione, l’utilizzo e la qualità dell’acqua e dei Sistemi ad essa correlati
Smart trafficE’ possibile usare modelli previsionali in tempo reale e sistemi di pagamento dinamici per ridurre la congestione del traffico con positivo impatto sui sistemi correlati
Smart energyL’analisi dei consumi puntuali consente di fornire prodotti e servizi personalizzati che aiutano a migliorare l’efficienza a partire dalla sorgente di energia e giù lungo la rete fino all’utente finale
© 2010 IBM Corporation9
“Effective public governance helps to strengthen democracy and human rights, promote economic prosperity and social cohesion, reduce poverty, enhance environmental protection and the sustainable use of natural resources, and deepen confidence in government and public administration.”
Organization for Economic Cooperation & Development
Il pianeta è connesso : economicamente, socialmente e tecnicamente.
I Governi devono pianificare e gestire problemi e sfide locali ma con la piena consapevolezza di quanto accade a livello globale.
© 2010 IBM Corporation
Smarter Planet Solution Progression PathSmarter Transportation – Metropolitan Passenger and Roads
Un
iqu
e v
alu
e d
elivere
d
Relative scope and complexity of change
Optimizing network capacity, creating new revenue streams, gaining deep insights, while enhancing customer experience
Build an Integrated Transportation System
Optimize Capacity Across Multiple Modes
Prepare for Smarter Transportation1 2 3
Value realized
Enhancing data management capabilities to improve transport operations
Integrating key processes to improve operations, insight and customer experience
MaturityModel
AssessmentGBS Consulting
Enterprise Asset Management, MROGTS, Tivoli MAXIMO
Performance Management Dashboards
COGNOS
Route & Schedule Optimization
ILOG
Real Time Monitoring of
Network + Infrastructure Tivoli Netcool
Smart Vision Suite (Formerly DVS SSS)
GTS, BAO
Integrated Fare Management
ConsultingSystems
Integration
Traffic Data Visualization ILOG JVIEWS
Road User Charging
Highway, Bridge and City Wide
TollingConsulting
Systems IntegrationApplication IntegProject Manage
Traffic Prediction- Bus Arrival- Dynamic Tolling- Traveler Info- Decision Support
• Increased sales and profitability• Improved customer loyalty• Increased situational
awareness across the entire transport network
• Efficient resource management• Improved financial reporting• Improved Return on Assets
• Ability to predict conditions before they occur
• Reduced network congestion• Improved citizen satisfaction
Security Risk AssessmentGTS
Enabled by the IBM Government Industry Framework
Un’approccio smart alla sostenibilità deve necessariamente poggiare su alcuni principi basilari :
MisurabilitàDefinizione Obiettivi ( Realistici )Consenso e partecipazione
Definizione ObiettiviL’amministrazione deve porsi obiettivi precisi numerici e temporali che consentano un chiaro riscontro sullo stato d’avanzamento del programma
ConsensoLa popolazione e le istituzioni ( sia pubbliche che private) che afferiscono al territorio, devono, non solo condividere ma far propri gli obiettivi che la città si è posta. Una efficace comunicazione e la possibilità di accedere alle informazioni sui progressi è cruciale
MisurabilitàL’amministrazione deve definire quali parametri vuole mettere sotto controllo e, pre ciascuno di essi, misurare il valore corrente ( baseline) e poi instaurare un sistema di misurazione ( continuo o discreto) che permetta, nel tempo, la valutazione delle azioni intraprese
I parametri saranno correlati ad altrettante azioni
© 2010 IBM Corporation
Alcuni esempi di cose realmente fatte e funzionantiPatterns for Leveraging Information, Anticipating Problems, Coordinating Resources
City of Dubuque
real-time monitoring pilot achieves
6.6% decrease in water consumption over 9-week
period
Analyzing data to perform proactive
maintenance, DC Water &
Sewer Authority achieves ROI of
629% in 2 months
Rio de Janeiro, automated alerts of changes in flood and landslide forecast to
reduce reaction times in emergencies
Las VegasMetro Police turned
to IBM for help in improving public safety through analyzing data to recognize patterns
Utah Department of Workforce
services accommodates a 50% increase in
caseload
Singapore Land Transport Authority
can forecast trafficconditions
up to 60 minutes into the future to help
prevent traffic congestion
Metropolitan Police (UK) utilized social network analysis
to dismantle an organized crime group, making over 140 arrests with 70%
conviction rate
The City of Madrid
Emergency Response Agency improves
response time by 15%
Model City Mannheim smart grid
framework shifts up to 8% of energy demand to off-peak, and reduces consumer costs
up to 5%
Model City Mannheim smart grid
framework shifts up to 8% of energy demand to off-peak, and reduces consumer costs
up to 5%
Alameda County Social Services
realizes $24 million in savings due to fraud
and waste reductions, a 631% return on
investment
© 2010 IBM Corporation
The Bolzano’s
Living Safeproject
Abitare Sicuri/Sicheres Wohnen
Nicola Palmarini Manager IBM Human Centric Solutions Center Europe
2012 Computerworld honor award
© 2010 IBM Corporation
The Population Is Growing, with the Aged Representing a Greater Majority
Source: New demographics shaping a prosperous future as countries age, Booz&Co, 2011
© 2010 IBM Corporation
So what?
Population ageing is already having major consequences and implications in all areas of day-to-day human life, and it will continue to do so.
In the economic area, population ageing will affect economic growth, savings, investment and consumption, labour markets, pensions, taxation and the transfers of wealth, property and care from one generation to another.
Population ageing will continue to affect health and health care, family composition and living arrangements, housing and migration.
Second World Assembly on Ageing Madrid, Spain 8 -12 April 2002
The aging process of the population Bolzano: the average age has reached 44.01 years. People aged 65 and over were 22.6% of the inhabitants of the city: one in five has more than65 years The aging index, which measures the ratio between young and old showed the value of 158.8:for every 100 young people there are 159 Ultra 65-year-olds
The replacement index, which measures the ratio of the population about to exit the labor force and one that is about to enter is equal to 144.7 every 100 people who are about to enter the workforce there are 148 who are out
© 2010 IBM Corporation
Customer challenge
Age
Budget
Pain 1: growht of a “healthy” aged communityToday residents people in Bolzano over 75 years of age are 22,5%This data will grow double digit in the next 10 years with a peculiarity: due to modern cure methods most of this population will be healthy, so that the point is how to take care of a growing mass of users?
Pain 2: budget and resourcesThe City budget presumebly will remain the same. This means that in the next 10 years the city will not have anymore resources to care about, like cultural service or transportation because most of the budget will be invested to take care of the growing aging population.
Pain 3: maintain a quality of servicesAt the same time, the same amount of local operators will have to care about more and more people. This is due to the fact that an average healty person will suffer of side deseases like light dementia or pre-alzheimer or light cardiac pathologies. Furthermore, people will suffer from a pathology with no cure in the contemporary medical prescriptions: loneliness.
Pain 4: extend services without extending the costsIs finally sustainable a figure in which as the resources remain the same is also possible to extend the number of assisted population?
© 2010 IBM Corporation
Uniquely among care and support interventions, telecare can prevent or delay both the need for care, and the financial and personal costs of care provision:
→Telecare can prevent or delay the need for more complex interventions or deterioration in a person’s condition;
→Telecare can be a more cost effective option for meeting care needs, potentially reducing the need for formal care;
→Telecare has also been shown to improve the quality of life of users, providing reassurance and peace of mind.
The way to Smarter Care: telecare (IOC)
Source: Telecare Ready: Creating a universal entitlement to telecare, James Lloyd, June 2011, www.strategicsociety.org.uk
© 2010 IBM Corporation
IBMServer
IBMServer
IBMData Storage
IBMData Storage
EvolinoEvolino ZigBeeControl Box
ZigBeeControl Box
ASSBBozen
Control Room
ASSBBozen
Control Room
ASSBBozen
Patrol Personal
ASSBBozen
Patrol Personal
EvomobiUser’s
Mobile Device
EvomobiUser’s
Mobile Device
Macro components
End-user’s home
IBMServer Farm
Remote coachingBozen Social Service Office
Relatives
End-user on mobile
HTTP(web dashboard)
SMS & Email Notifications
IBM MQTT
IBM MQTT
IBM Lotus Expeditor
MicroBroker
IBM Lotus Expeditor
MicroBroker
© 2010 IBM Corporation
IBM Web Dashboard
On line view of current situation of the “environment” accessible
from a PC or mobile device via Internet with Web access
© 2010 IBM Corporation
IBM Mobile Dashboard in Augmented reality
Alerts and information also available with an “augmented reality”mobile dashboard application for workforce
© 2010 IBM Corporation
The graph shows a correlation between the home occupant's sleep pattern, their daily routine and the safe level of carbon monoxide (CO) within their home.
Having regular scheduled meals prove that the user is active and ingood and healthy shape; He/she shows no loss of appetite.
A missing reading or an irregular behaviour can show potential stomach diseases or digestive distrubances
The CO level is very low and stable while the person is asleep and there is little or no activity in the home.
The level of CO noticeably rises when the person wakes up and uses the kitchen for breakfast.
The level drop again and rises around noon for lunch. The pattern is then repeated in the evening.
#3 data vs other parameter
CO then fall back to the very low level again once the occupant goes to bed at night.
Source: IBM
© 2010 IBM Corporation
The cognitive and motor skills of the participants have been verified by the results of 24 ex-ante tests (start of the project, the delivery device) and ex-post (end of project to withdraw devices)
Both cognitive and motor skills prove that:
―50% of participants showed an improvement or at least remained stable
―In particular, 80% of HomePC users showed an improvement
Results related to “Cognitive an motion capabilities”
Source: Comune di Bolzano, IBM, ASSB, Evocare
© 2010 IBM Corporation
Grazie
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