+ a021: symbolic frame. + symbolic assumptions what is most important is not what happens but what...
Post on 05-Jan-2016
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A021: Symbolic Frame
+Symbolic Assumptions
What is most important is not what happens but what it means
Activity and meaning are loosely coupled Events and actions have multiple interpretations as people
experience life differently
In the face of uncertainty and ambiguity, people create symbols
Many events and processes are more important for what is expressed than what is produced
Culture forms the super glue that bonds an organization, unites people, and helps an organization accomplish desired ends.
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+Symbolic Forms
Myths, Vision and Values
Heroes and Heroines
Stories and Fairy Tales
Rituals
Ceremony
Metaphor, Humor and Play
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+The role of organizational culture
Deal and Kennedy (1982): “The way we do things around here”
Culture is both a product and a process
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+Organizational Process as Theater
Meetings (“garbage cans”)
Planning
Evaluation
Collective Bargaining
Power
Managing Impressions
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