“ “when a bad apple sours the school” dr. kathleen sciarappa april 10, 2010 1 workplace...
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“
“When A Bad Apple Sours the School”
Dr. Kathleen Sciarappa April 10, 2010 1
Workplace BullyingNAESP Houston
Essential Questions
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• What is the prevalence of workplace bullying? • Who are the bullies and targets? • What is the impact on:
targets onlookers workplace supervisors bullies
• If it’s not illegal, what can be done?
Fact or Fantasy?Introductions
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To what degree has bullying impacted
your school’s culture?
Rating Scale0 (not at all)
10 (highest possible impact)
(low) 0...1…2…3…4…5…6…7…8...9…10 (high)
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Who, Does What, to Whom?Match % with “direction” of bullying
72% bottom up
10% boss-employee
18% peer-peer
Finding the Words
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Workplace terrorHarassmentMobbingWorkplace mistreatmentEmotional abuseWorkplace aggressionIncivilityHostile behavior Workplace traumaHealthy workplace
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How Prevalent?In your corners, please!
What % of adults have been bullied at work or witnessed it?
A) 17% B) 92%
C) 49% D) 3%
Hard to Spot
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• The International Labor Organization• Spousal abuse• Sexual harassment
Challelle & DiMartina, 2006; Davenport, et al. 1999
Looks like? Sound like?
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gossip /rumors isolating socially intimidating undermining threatening withholding information offensive jokes verbally/email intruding on privacy tampering with personal possessions belittling opinions ostracism
Davenport et al., 1999; Leymann, 1990; Namie & Namie, 2000; Williams, 2008
Who and Why?
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The grown up schoolyard bullies/mean girlsFamily of origin issuesPsychological issues
There ought to be a law…
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European countries…yesCanada…yes
Australia…yesUnited States…no
3/22/10Illinois, New York, Massachusetts, New Jersey, Vermont, Oklahoma, Kansas, Utah, Connecticut (plus 5 = 16 states)
March 18 Illinois Healthy Workplace Bill Passed the Senate (35/17)Sioux City Iowa: First school district
“Bullies thrive wherever authority is weak.”
Civil Rights of 1964
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gendersexual orientationracecolor nationalityancestryethnic originreligion physical disabilityhandicapping conditionsmedical conditions physical appearancemarital status veteran statuseducation
Lack of Response
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• Underreporting; • Unaware; • Without policies, regulations and laws;• Misapply conflict resolution strategies; • Employers themselves are bullied; • The bully appears to be a high performer; • Targets lack reporting strategies.
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What Doesn’t Work?
Appeasing the bully
Blaming both parties
Labeling the target as a complainer
Listening to an orchestrated group
Ignoring
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What Works?Name the most effective strategies…
Discussions with colleagues
Addressing incidences
Sharing articles/information
Writing an opinion piece
Contacting your representatives
Creating or endorsing legislation/district policy
More What Works
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Name it and document it! Expose the bully (s) Check physical and mental health. Raise awareness of workplace bullying .
Respond to reports
Resource: The Eight Tactics for Explaining Workplace Abuse to Decision Makers (Tracy, Alberts, Rivera 2007)
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Partner WorkWhat can be done immediately?
What long term measures are needed?
Short term…Long term
Enduring Understandings
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• Workplace bullying is common, destructive, and misunderstood.
• Bullying has negative consequences for all parties except the bully.
• The U.S. is not keeping pace with legal sanctions.• Workplace policies and legislation are needed.
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