01 fight counterfeits r1

Post on 13-Feb-2017

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1 | Department (slide master)

Looks can be deceptive. Fight counterfeits to protect your image

ProtectYour own reputation – and the reputation and safety of your customers. Install 100% Danfossevery time

2 | Department (slide master)

Why use original Danfoss products?Avoid system breakdownsAvoid business lossesProtect your reputation

3 | Department (slide master)

FAKECounterfeit

product

ORIGINALGenuine

Danfoss product

Filter driers

Avoid complete breakdown of the system and damage to your goods

5 | Department (slide master)

ProductFilter color

Look for:Black filter driers with a smooth, power-lacquered surface.

Avoid: Danfoss filters in blue or white.This is fake.

6 | Department (slide master)

ProductShaking sound

Look for:NO sound when shaken because of the solid core.

Avoid: Sound when shaken because the inside content is scattered.

7 | Department (slide master)

Product labelProduction country

Look for:Made in Mexico or Made in India. The only two production countries.

Avoid: Other production countries e.g. MADE IN CHINA. This is fake.

8 | Department (slide master)

Product labelColor

Look for:Black label with white area for technical specs. and red Danfoss box logo. Holospot is the

strongest weapon to tell the fake from the genuine. So please use it as a recommended verification tip.

9 | Department (slide master)

Product labelFont and content

Look for:ELIMINATOR font was standardized in 2015.

Look for:®-mark after ELIMINATOR.

Look for:Company address wasimplemented on the label as ”Danfoss A/S, 6430 Nordborg, Denmark” in 2016.

Look for:Holospot® anti-fake label.

10 | Department (slide master)

Product labelHolospot® anti-fake label

Level 1:Check under direct light and you will see two alphanumerical digits – 6S in the example shown. If you have good eyes you may also be able to see the Danfoss logo.

Level 2:With a simple magnifying glass, you will see a shimmering micro Danfoss logo and below a 10 digit code that is unique for every Holospot label. The same 10 digit code also appears 10 times in the background of the two digits.

No Holospots will carry the same 10 digit code. The last two digits (6S in the shown example) in the 10 digit code must be identical with those visible by the naked eye.

KP pressure switches

Avoid loss of pressure control and damage to your system

12 | Department (slide master)

Common feature Increase traceability by 2D code

As of the first week in January 2016, 2D code is introduced in pressure switches made in India, containing a series of code numbers.

To trace the origins of every product, follow these 3 steps:

Step 1:Remove cover.

Step 2:Scan QR code.

Step 3:Check number in Danfoss database.

13 | Department (slide master)

KP1 VerificationVisible features from outside

Note: Fake products vary from each other, so the discrepancies in the following slides, which come from the analysis of limited fake samples, may not 100% comply with the practical situation.

14 | Department (slide master)

KP1 VerificationLogo on cover

Look for:Logo in the right color with sharp edges.

Avoid: Logo in different shade, blurred edges and short arrow length with unsharp end. This is fake.

15 | Department (slide master)

KP1 VerificationFront cover

Look for:Correct plastic in the right color.

Avoid: Rough plastic in the wrong color. This is fake.

16 | Department (slide master)

KP1 VerificationFont on metal housing

Look for:The right font type.

Avoid: The wrong font type. This is fake.

17 | Department (slide master)

KP1 VerificationBack housing differences

Look for:A clear mark in the genuine back housing from the riveting knives.

Avoid: Lack of marks from the riveting knives. This is fake.

18 | Department (slide master)

KP1 VerificationStop screw on top housing

Look for:Glue (blue color) under stop screw.

Avoid: Stop screw without glue. This is fake.

19 | Department (slide master)

KP1 VerificationSpindle top on top housing

Look for:Blue glue inside the spindle top head and ”sharp edges”.

Avoid: Spindle top head with more round edges and less amount of blue glue inside. This is fake.

20 | Department (slide master)

KP15 VerificationVisible features from outside

Note: Fake products vary from each other, so the discrepancies in the following slides, which come from the analysis of limited fake samples, may not 100% comply with the practical situation.

21 | Department (slide master)

KP15 VerificationProduction country

Avoid: Different production country on packaging and product. This is fake.

22 | Department (slide master)

KP15 VerificationKP type

Look for:Products with KP type above production country.

Avoid: Products without KP type above production country. This is fake.

23 | Department (slide master)

KP15 VerificationFont type

Look for:Font type looking like this.

Avoid: Different looking font type. This is fake.

24 | Department (slide master)

KP5 VerificationVisible features from outside

Note: Fake products vary from each other, so the discrepancies in the following slides, which comes from the analysis of limited fake samples, may not 100% comply with the practical situation.

25 | Department (slide master)

KP5 VerificationProduction country

Look for:Production site under the KP type.

Avoid: Products with no production site under KP type. This is fake.

Compressors

Avoid loss of safety, low reliability and reduced performance

27 | Department (slide master)

General knowledge ofRebuilt compressors

Parts of rebuilt compressors come from domestic and imported metal wastes or failed compressors.

In China, some second-hand stores make mass purchase of failed or second-hand Maneurop compressors at low prices, which can be 1/10 of prices of genuine Maneuropcompressors.

The rebuilt dealers select the parts that seem in good condition from metal waste or failed compressors then assemble them into original or fake housings.

Recycled second-hand compressors were cut off for rebuilt purpose

Newly painted and packed with fake labels as brand new compressors

28 | Department (slide master)

Original Maneurop CompressorProduction country

Look for:Maneurop compressors are manufactured in France only.

Avoid: Products from other countries. Danfoss factories in China have no production. This is fake.

MADE IN FRANCE MADE IN CHINA

29 | Department (slide master)

Original Maneurop CompressorName plate – Maneurop

Look for:Maneurop placed like below.

Avoid: Products where Maneurop is placed differently. This is fake.

2010-2015

2015 —

Labels like the above was only used before Nov. 2008. If the product has this label on, its 99% certain that it is a fake or rebuilt.

30 | Department (slide master)

Original Maneurop CompressorName plate – background

Look for:Name plates looking like below.

Avoid: Name plates not looking like below. This is fake.

2010-2015

2015 —

31 | Department (slide master)

Original Maneurop CompressorName plate – serial no.

Look for:Identical serial no. at the barcode and in the corner. Number in corner is reversed.

Avoid: Different serial no. at the barcode and in the corner.

32 | Department (slide master)

Original Maneurop CompressorName plate – pre-cut

Look for:Pre-cut in each corner of new name plates.

Avoid: Products without pre-cuts. This is fake.

33 | Department (slide master)

Original Maneurop CompressorSilver label

Look for:Small silver label on the top of compressor. The model no. and serial no. should match nameplate.

Avoid: Products without silver label. This is fake.

34 | Department (slide master)

Original Maneurop CompressorTerminal box label

Look for:Standard label as shown below.

Avoid: Labels not looking like the standard one.

35 | Department (slide master)

Original Maneurop CompressorModel no. and serial no.

Look for:Matching model no. and serial no. on name plate as well as on the barcode label on the terminal box.

Avoid: Products without matching numbers. This is fake.

36 | Department (slide master)

Original Maneurop CompressorShell welding joint and color

Look for:The welding on original products are not very rough or smooth, but in between. The shell should have the correct blue color.

Avoid: Products where the welding is either very rough or very smooth. The blue color of the shell is much lighter than on an original.

Expansion valves

Avoid losing refrigerant charge and poor energy efficiency

38 | Department (slide master)

T2 / TE2 AuthenticityCompare code number on valve and label

Look for:Code number should be the same on label and valve.

Avoid: Products where code numbersare not the same. This is fake.

39 | Department (slide master)

T2 / TE2 AuthenticityNew box label

Current labelThe red circled text “Elem. for exp. valve” will be changed

New labelNew text on box label will be “Therm. exp. valve”

40 | Department (slide master)

T2 / TE2 AuthenticityWelding and serial no. on tube

Look for:Original smooth and uniform laser welding with shiny silver appearance. Serial no. should be individual on each valve.

Avoid: Soldered, dull appearance (solder traces non-uniform discoloration). Valves with same serial no. are fake.

41 | Department (slide master)

T2 / TE2 AuthenticityWelding on diaphragm capsules

Look for:Original smooth and uniform laser welding with shiny silver appearance.

Avoid: Dark, less shiny and very rough and uneven edges. This is fake.

42 | Department (slide master)

T2 / TE2 AuthenticityWelding on bulb

Look for:Original smooth and uniform laser welding with shiny silver appearance.

Avoid: Soldered, rusty and dullappearance (solder traces non-uniform discoloration). This is fake.

43 | Department (slide master)

T2 / TE2 AuthenticityEdge of bulb

Look for:Melted edge (round edge) on the bulb. Cylindrical bulb is produced since 2008.

Avoid: Sharp edge of the bulb. Conicalbulb is prior to 2008. This is fake.

44 | Department (slide master)

T2 / TE2 AuthenticityValve body

Look for:Valves without Danfoss name on the body (since 2012).

Avoid: Valves with Danfoss name on the body (however, you can still find some genuine valves with name on it).

45 | Department (slide master)

T2 / TE2 AuthenticityValve body – cavities

Look for:Slim valve body with cavities. (since 2011).

Avoid: Valve bodies without cavities.This is fake.

46 | Department (slide master)

T2 / TE2 AuthenticityValve body – cavities

Look for:Slim valve bodies with “smooth” cavities.

Avoid: Valve bodies where cavity edges are too sharp and clean cut.This is fake.

47 | Department (slide master)

T2 / TE2 AuthenticityBulb strap

Look for:Bulb straps looking like below.

Avoid: Bulb straps looking like below(silver color with holes).This is fake.

48 | Department (slide master)

T2 / TE2 AuthenticityBulb strap

Look for:Bulb straps with screwslooking like below.

Avoid: Bulb straps with screws lookinglike below. This is fake.

� The screws of the genuine valve and fake valve are different.

49 | Department (slide master)

T2 / TE2 AuthenticityBulb strap

Look for:Bulb straps with Danfoss logo –and the letter F or S should be carved in the middle (2013).

Avoid: Bulb straps without carvings.This is fake.

50 | Department (slide master)

T2 / TE2 AuthenticityOrifices

Look for:Orifices that support 10 mm and make sure a stroke is surrounding the code no.

Avoid: Orifices that only support 5 mm and code no. without stroke.This is fake.

51 | Department (slide master)

T2 / TE2 AuthenticityOrifices

Look for:Orifices with strong acetylene welding.

Avoid: Orifices with poor or no acetylene welding. This is fake.

Coil for Solenoid Valve

Avoid serious damage to your refrigeration system

53 | Department (slide master)

ProductEjector marks

Look for:Ejector marks on the bottom of the coil.

Avoid: Coils without ejector marks at the bottom.

54 | Department (slide master)

ProductDigits and earth pin

Look for:Three digits on the top or bottom side of the coil. Coils without cable have an earth pin on the top (without the cap).

Avoid: Coils without a three digitsnumber on the top or bottompart. Coils without earth pin.

55 | Department (slide master)

Terminal boxScrews

Look for:Torx screw with notch. Screw lock preventing the screws from falling out when terminal box is facing down.

Avoid: Cross point screws with notch. No screw lock so the screws fallout when facing down.

56 | Department (slide master)

CableCable end and digits

Look for:Original cable without digits/letters on it. Cable end is not stripped but should have a hole on each of the three cores.

Avoid: Cable with digits/letters on it. Stripped cable end.

57 | Department (slide master)

To find out more

• Visit fightcounterfeits.danfoss.sg

• Contact us today on fake@danfoss.com

58 | Department (slide master)

Protect your business.Fight counterfeits.

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