04 pss concept development

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CLICK TO EDITCLICK TO EDITProviding a toolbox and an

instruction manual for PSS

BY : Knud Finkenkfin@ipu.dk

PSS Tools

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Presentation title World-Class Servitization, methods, cases and partnerships

• PSS concepts are proposals for a carefully integrated chain of product and service offerings.

PSS concepts

• REFER TO MAN TRUCK FROM CONF 1

• Conference 1The MAN example from the first PROTEUS conference

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Presentation title World-Class Servitization, methods, cases and partnerships

Development Phases

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Presentation title World-Class Servitization, methods, cases and partnerships

Four FundamentalPSS Dimensions

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Presentation title World-Class Servitization, methods, cases and partnerships

• 100+ tools developed or applied for PSS development.

• Tried and tested

• Maritime focusNew tools developed or adapted

The right tools for your Company?

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Presentation title World-Class Servitization, methods, cases and partnerships

• Support for development phases.

• Coverage of all dimensions.

PROTEUS Toolbox

A. PSS Audit MatrixB. Ecosystem MapC. User Activity CycleD. Product Life GalleryE. Service BlueprintF. TCO ChartG. Value Strategy CanvasH. PSS ConfiguratorI. PSS MorphologyJ. PSS Concept EvaluatorK. Design For PSS

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Presentation title World-Class Servitization, methods, cases and partnerships

BEcosystem Map

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Presentation title World-Class Servitization, methods, cases and partnerships

CUser Activity Cycle

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Presentation title World-Class Servitization, methods, cases and partnerships

DProduct Life

Gallery

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Presentation title World-Class Servitization, methods, cases and partnerships

EService Blueprint

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CLICK TO EDITCLICK TO EDIT

BY : Krestine Mougaardkmou@mek.dtu.dk

Unveiling of:PSS Configurator

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Presentation title World-Class Servitization, methods, cases and partnerships

Mapping new PSSUpgradable services + proactive contact

Service agreements + product/service packages

Performance + financing “coupon service”

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Presentation title World-Class Servitization, methods, cases and partnerships

Affinity mapping

48 offerings + 7 channels= 2970combinations

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Presentation title World-Class Servitization, methods, cases and partnerships

Affinity mapping

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Presentation title World-Class Servitization, methods, cases and partnerships

PSS Configurator

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Presentation title World-Class Servitization, methods, cases and partnerships

PSS Configurator

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Presentation title World-Class Servitization, methods, cases and partnerships

PSS Configurator

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Presentation title World-Class Servitization, methods, cases and partnerships

PSS Configurator

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Presentation title World-Class Servitization, methods, cases and partnerships

PSS Configurator

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Presentation title World-Class Servitization, methods, cases and partnerships

PSS Configurator

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Presentation title World-Class Servitization, methods, cases and partnerships

PSS Configurator

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Presentation title World-Class Servitization, methods, cases and partnerships

PSS Configurator

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Presentation title World-Class Servitization, methods, cases and partnerships

PSS Configurator

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Presentation title World-Class Servitization, methods, cases and partnerships

PSS Configurator

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Presentation title World-Class Servitization, methods, cases and partnerships

PSS Configurator

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PSS Configurator

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Presentation title World-Class Servitization, methods, cases and partnerships

PSS Configurator

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PSS Configurator

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PSS Configurator

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PSS Configurator

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PSS Configurator

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PSS Configurator

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Presentation title World-Class Servitization, methods, cases and partnerships

PSS Configurator

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Presentation title World-Class Servitization, methods, cases and partnerships

PSS Configurator

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Presentation title World-Class Servitization, methods, cases and partnerships

PSS Configurator

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Presentation title World-Class Servitization, methods, cases and partnerships

PSS Configurator

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Try it out your self....www.proteus.dtu.dk/results

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Presentation title World-Class Servitization, methods, cases and partnerships

11 Tools in context

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Presentation title World-Class Servitization, methods, cases and partnerships

Developing PSS concepts